- Impressive game selection
- Fluent mobile environment
- Transaction fee
- Heavy wagering requirements
Mr Jack Vegas Casino (UK) launched in 2017 and has since taken the online casino industry by storm.
With software game providers NetEnt, Microgaming and NextGen Gaming, you know all too well that the games on offer are of the highest calibre.
It is also easy to navigate, and games have been categorised for your convenience. You can enjoy numerous online slots, jackpot games, table games and live dealer games.
Needless to say, Mr Jack Vegas Casino welcomes you with open arms with a generous welcome offer and numerous promotions and campaigns to keep all loyal players happy.
The excessive use of pink neon here was initially off-putting but looking past that I’m happy to report I found a solid online casino.
Signing up with Mr Jack was a pretty straightforward affair via a 2-step form. Filling in the first section just required an email, password, and phone number to be added. It was on the next page that they wanted my address, date of birth and some other personal info. Once these were filled, I ticked the T&Cs box, ignored the marketing ones, and hit ‘Submit’. After a few seconds, I got a pop-up asking if I was sure I didn’t want their promotional messages which I politely declined a second time. Then I got an account verification box where I had to enter a 4-digit code I’d just been sent via both SMS and email. Doing this, I got a message to say that my account had been ‘activated’ and I was good to go. I’d been dumped in the casino’s lobby, so I made my way to the cashier page to deposit.
Looking around, everything appeared pretty well organised, and all the essentials were well covered. The scrolling banner wasn’t too intrusive, and there was a good spread of promotions on offer here. I particularly liked the way that my real cash and bonus funds were clearly displayed on each page. This was also the case with any game I played on the desktop version of the site unless I took the game full-screen. It helped to add to the overall sense of transparency and fairness at this casino.
Join the party at Mr Jack Vegas Casino. Sign up today and make a minimum deposit of £10 to claim the following bonus:
- 100% match bonus up to £50 + 30 bonus spins
Immediately after dismissing my ‘Deposit Successful’ message, I got another pop-up inviting me to play my 25 free spins on Turn Your Fortune. These were worth a pretty decent £0.20 each. I clicked on ‘Play Now’ and the game loaded right away. I managed to trigger a couple of the game’s special features and landed £29.36 in winnings. This was instantly added to my existing £20 bonus cash balance to make it a mighty £49.36.
Looking into the wagering requirements of the welcome bonus package I’d taken on, it stood at 50x (D+B) for both the 50% cash match bonus and any winnings from the free spins. This worked out as a £1,000 playthrough on my £20 bonus balance and a £1,468 from my £29.36 bonus winnings. These bonus stats were clearly displayed on the ‘Bonus History’ page of the cashier section. Mr Jack Vegas certainly pick up marks here for transparency with their bonus info. That said, I felt that the 50x requirements were far too high to deal with twice so forfeited the bonus to play with my real cash funds only.
First deposit bonus code
You don't need a bonus code to claim Mr Jack Vegas Casino's first deposit bonus.
Significant terms and conditions
- New UK players only, 18+.
- Bonus is subject to a 50x wagering requirement.
- Various games contribute differently towards playthroughs.
- Skrill deposits are exempt from this offer.
Please gamble responsibly.
Extra and no deposit spins
In addition to your £200 welcome offer, you also earn yourself 25 bonus spins on online slot Starburst.
Bonus spins are valid for seven days from issue. Any winnings generated from the spins are converted into bonus funds, subject to a 50x wagering requirement.
VIP / Special promotions
If you are loyal to the brand, you’ll gain access to various perks, including special promotions, discounts and extra bonuses.
You earn one VIP point for every £16 wagered at the casino. The more points you earn by playing, the bigger the benefits and the rewards.
Here are some of the perks available:
- VIP Customer Support
- Personalised Gifts
- Anniversary and Birthday Bonus
- Personal Account Manager
One look at the game library should give you a solid idea of the quality of the games on offer. As previously mentioned, the games are powered by leading game developers, including NetEnt, Microgaming, Nextgen, Blueprint and ELK Studios to mention a few.
The games have been categorised to help you navigate through the numerous gaming options. Amongst some of the hottest slot games on offer, there is Book of Dead, Finn and the Swirly Spin, Rainbow Riches, Bonanza, Gonzo’s Quest and Ice, Ice Yeti.
If you love the thrills of jackpot games, you’ll find a mix of classic jackpot games and progressive titles, including Mega Moolah, Irish Luck, Temple of Iris and Chilli Gold.
For that authentic Vegas experience, the casino game section was created for you. You can play software versions of games, such as Blackjack, Roulette, Baccarat and Video Poker. You can find several variations of these games to keep the fun going.
Alternatively, you can also play Virtual Sports.
I was pretty impressed by the clean menu layout here and found it easy to locate the games I wanted to play each time. The added bonus of the search bar and game provider dropdown menu was nice to see too. Top marks there.
After using up my free spins bonus on Turn Your Fortune, I continued playing for real cash to see how things went. Using a few £0.20 spins to try it out I came away with hardly any wins at all. Moving on to the trusty old Book of Dead, I managed to trigger the free spins feature from my £0.40 spins and landed a pretty decent £22.80 win there. Result! I then played a few games of Finn and the Swirly Spin where some low-level wins kept things ticking along.
Switching over to the live casino section of the site I found a wide range of titles with some of the thumbnails simply linking to the Evolution platform live games lobby. I tried a few spins on French Roulette Gold but failed to hit a winning streak there. Lots of the tables seemed to have £5 minimum bets, so I skipped trying any more games and moved to the mobile site.
Both the slots and live casino games I tried out loaded and played without any issues. This fact, combined with the decent navigation made this an easy casino to play at. The only downside was the absence of a few big titles such as Immortal Romance and Book of Ra.
Desktop game information
Desktop game providers
Mr Jack Vegas Casino has made sure that players can access the website, from any operating device, anytime and anywhere.
As a result, you can now take Mr Jack Vegas Casino on the go with you. Since the games are available in instant play mode, you won't have to download any mobile casino apps.
As long as you have a steady internet connection, you can play the numerous games on offer directly from your phone's or tablet's web browser.
Switching over to the mobile site from the desktop felt pretty effortless, even on my ageing Android device. The navigation is still nice and clean with most settings contained within a hamburger menu on the top left corner of the screen. The bonus and real cash balances were clearly displayed, and the scrolling banner wasn’t too intrusive at all. I especially liked the fact that a pop-up asked if I wanted to play for fun or for real each time I loaded a game. This helped avoid some common miss-taps on the smaller screen.
The first mobile game I checked out was Gemix where I managed to hit some pretty decent wins, totalling over £40, by triggering the bonus meter regularly. I hoped to replicate that success on Age of Conquest with some £0.40 spins, but alas, no wins worth speaking of came my way. I wanted to finish up by playing Piggy Riches Touch, but the game kept throwing up a technical error and wouldn’t load at all. I checked out Volcano Gold instead, but no decent wins erupted for me.
With the exception of the one game failing to load, the mobile experience at Mr Jack Vegas was pretty smooth all-round. This is certainly a site I could see myself playing at on the go.
Mobile game information
Mobile game providers
Live Casino fans are in for a treat at Mr Jack Vegas Casino. With leading game provider, Evolution Gaming providing the games, you know that you’ll find a massive collection of games, including classic titles and modern games.
Amongst some of the games on offer, there Live Blackjack, Live Roulette, Live Baccarat, Poker and Dream Catcher amongst many others.
All of these games are available around the clock, so you can play whenever you feel like it, without being constricted to opening times.
Live game information
Total number of live casino games: 65
Live game suppliers
Mr Jack Vegas Casino is committed in safeguarding its player. It is important that you stay in control of your gambling and spending.
To stay in control over your gambling, you can opt in for the below services:
- Deposit Limits
- Reality Checks
- Time Out
Do you have any questions and queries? You can get in touch with a member of the customer support team between 8 a.m. and midnight every day via one of the below methods:
- Live Chat
- Email: By filling out a form
There were 2 options for me to reach out to the support team at Mr Jack Vegas. Clicking on the chat icon at the top of the screen gave me both a contact form to fill in and a button to kick off a new live chat. I opted for the latter and was connected to a friendly support chat in less than 5 seconds after entering my full name and email address. He answered my question about my latest withdrawal without any fuss or need for further account info - all very impressive stuff.
I was also pleased to see a pretty reasonable attempt at an FAQs page on the site. It covered off most of the basics, but a few of the answers were a little on the short side for my liking. There wasn’t that much info on account verification, but this was more than covered in the ‘Verify ID’ tab of the cashier section.
Email support languages
Live support languages
Phone support languages
To fulfil their legal and regulatory obligations, Mr Jack Vegas Casino must verify players’ identity and age, before they can withdraw funds from their account.
This process is in place to protect against money laundering but also to provide you with a level of protection.
You’ll be requested to supply the below documentation:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
The basics of account verification were covered on the FAQs page, but the real meat was in the ‘Verify ID’ page under the cashier section. Here I found 4 boxes entitled Identity Card, Address, Payment and Other. Clicking on any of these gave me a short explanation of the documents the casino would accept as proof of that topic plus a secure place to upload them. This was a very clean way of doing things, and Mr Jack Vegas gets top marks for their clarity in this often confusing part of playing at a casino.
I was able to make a deposit and then withdraw my winnings without needing to provide any extra documentation. I’m certain that if I keep on playing here, then I’d need to fully verify my account sooner rather than later. I’d be confident in doing this thanks to the well-organised verify ID section here.
Mr Jack Vegas Casino only works with prominent payment providers to ensure safe transactions. You can make a deposit via one of the below methods:
- Debit Cards
- Prepaid Cards
Making a deposit was very simple thanks to the 1-page form on offer here. I just selected Mastercard Debit, dropped in my card details, entered the amount and hit ‘Deposit’. There was a box for a ‘Deposit Code’, but I didn’t have one at this stage. I then got a popup explaining the casino’s ‘Protection of Customer Funds’ policy, so I clicked on ‘Approve’ to start the transaction. It took around 7 seconds before a message appeared to tell me that my deposit was successful. I also got a confirmation email with all the transaction details. Everything was nice and simple so far.
When it came to withdrawing my winnings, things were just as easy. I navigated to the ‘Withdrawal’ page of the cashier section and only needed to enter the amount as my card details were already saved. The pain point here was the hefty £2.50 charge that applies to all withdrawals and is deducted from your requested total.
Hitting ‘Withdraw’ I got a pop-up saying that I would be unable to reverse my request as per the new casino rules. Dismissing this, I got another message a couple of seconds later saying that my withdrawal request had been sent. I was pretty amazed to get an email just 2 hours later to say that my withdrawal had been approved. This ranks as one of the fastest first withdrawal approval times I’ve ever seen at any online casino to date. Whatsmore, the funds hit my bank account instantly despite using a Mastercard Debit for this transaction. This is lightning quick but comes at a cost thanks to that bloody annoying £2.50 transaction fee!
Visa 2-3 working days, Skrill 2-3 working days, NETELLER 2-3 working days, Trustly 2-3 working days, Cheque 2-3 working days, Maestro 2-3 working days
Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.