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PlayUK casino review (UK)

User checkmark This listing was updatedLast updated

100%/£100 + 100 bonus spins

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 40x (D+B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom


  • Minimum deposit£10
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo

User rating


Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Withdrawals Verified
Mastercard Visa Skrill NETELLER +4
Mastercard Visa Skrill NETELLER +2
NetEnt Yggdrasil NYX IGT +17
NetEnt Microgaming Yggdrasil NYX +16
Evolution Gaming Extreme Live Gaming
  • Good selection of games
  • Great on mobile
  • Design needs updating
  • Withdrawal term

PlayUK Casino (UK) is a leading UK Casino established in 2018. With a primary focus on online bingo and slot games, this online casino does what many others fail to do: Provide a huge game collection that satisfies every type of player’s needs and preferences.

With a luxurious theme, the design has been kept simple to help players navigate around the site. With hues of orange and blue, text on the website is easy to ready and doesn’t overwhelm you with excess information.

To find your favourite game, you can navigate in the game lobby from the main menu on the left sidebar.

Forming part of the Nektan Gaming family, you can expect to find only the best games on the market by the world’s best software providers.

Besides a generous welcome offer, you can also take advantage of a lucrative VIP scheme and other perks that the site provides.

Since this is a Nektan-operated casino, it holds two gambling licenses, namely from the Gibraltar Gaming Commissioner and the UK Gambling Commission. These two ensure that your gameplay takes place within a safe and fair environment.

Keep on reading to learn more about PlayUK Casino.


Expert's review Melanie Hart

Casino tested

What I like about Play UK is that it is a fair and transparent casino. In my books that goes a long way! When I tried to deposit they were upfront about taking a processing fee if the withdrawal was below £30. I rarely see a casino being this honest.

If playing with bonus money your wagering journey is shown in a bar on the top of the page. Your account also has the exact amounts. These might seem like little things but I appreciate transparency a lot more than I appreciate flashy graphics.

Yes, the desktop appearance definitely needs a bit of work. But with a solid welcome bonus and an amazing mobile experience, I did have some great fun at Play UK.

Overall rating:


Get ready to feast your eyes on a following welcome offer when you sign up and make a deposit:

  • 1st deposit: 100% match bonus up to £100 + 100 bonus spins on Starburst

Signing up is a doddle. Follow the below steps to get started right away:

  1. Sign up for a PlayUK Casino account
  2. Verify your account by email
  3. Make a minimum deposit of £10
  4. Your welcome offer will be credited to your account
  5. Make more deposits to claim reload bonuses
Claim bonus »

Expert's review Melanie Hart

Casino tested

As soon as I finished registering a popup came up welcoming me to the casino. It also told me of the bonus available when I deposit. I clicked continue and went to the deposit section where there was a selection of bonuses available.

I decided to go with the welcome bonus for a 100% match bonus and 100 spins on Starburst. I received an extra £40 bonus money and the 100 spins. I also noticed that a yellow bar appeared at the top of the page with a Bonus to Cash percentage. This is very handy, and in fact, it is something more casinos should invest in.

But there’s 100 free spins on Starburst with my name on them. I was really looking forward to these and couldn’t wait to hit the reels. I won a total of £6.27 from the free spins which left me a little disappointed, but that’s the way these games go. I collected my money and headed to the lobby for the next slot. These will have a 40x wagering requirement which is in line with industry standards.

First deposit bonus code

You don't need a bonus code to claim PlayUK's first deposit bonus.

Significant terms and conditions

  • New UK players only, 18+.
  • A minimum deposit of £10 applies.
  • Bonus is subject to a 40x wagering requirement (deposit + bonus).
  • Various games contribute differently towards playthroughs.
  • Bonus is capped at 4x the initial bonus.

Please gamble responsibly.

Full terms and apply.

Extra and no deposit spins

In addition to the £100 welcome offer, you also receive 100 bonus spins on popular online slot Starburst. Each of these spins is worth 10p and can only be used on Starburst.

Once the spins are activated, you have 7 days to use them. All winnings generated from the spins will be rewarded in bonus funds and subject to a 40x wagering requirement.

VIP / Special promotions

If you are looking to be lavished with prizes, then PlayUK Casino’s Diamond VIP program might just be the right one for you.

Designed to cater to all your casino needs, the VIP team works tirelessly to ensure you always have the best possible online gaming experience here.

As a Diamond VIP, you can expect the following perks and rewards:

  • A VIP team at your beck and call 24/7
  • Personal VIP Hosts
  • Exclusive offers and tailored deals
  • Extra bonuses
  • VIP Promotions
  • Unique gifts

The game catalogue at PlayUK Casino is choc-a-block with leading software game developers, including the likes of Microgaming, NetEnt, Big Time Gaming, Scientific Gaming, Blueprint and Evolution.

The majority of the games are online slots, but you can also find a handful of table games available. Amongst some of the hottest slot games on offer, there is Starburst, Leprechaun’s Magic, Jumanji, Mustang Gold, Wild West Gold and Finn and the Swirly Spin. Of course, this is only a small taste of what’s on offer. You can find plenty more titles in the game library.

For those of you who prefer the thrills of jackpot games, you’ll be pleased to learn that within its collection, you can find both progressive jackpots and Daily Drops and Wins. Amongst some of the best jackpot games on offer, there is Divine Fortune, Wolf Run, Cleopatra, Wheel of Fortune, Top Cat and Golden Goddess.

Fancy a break from spinning the reels, then why don’t you challenge yourself at table games, including Blackjack, Roulette, Baccarat and Texas Hold’em. Alternatively, you can play bingo games, instant win and online scratchcards. The options are endless.


Expert's review Melanie Hart

Casino tested

At Play UK there’s a good selection of video slots, live dealer games and instant win games. Since they have Pragmatic Play I decided to try a few rounds of Wolf Gold. It turned out to be a good move as I kept getting the wolf’s head tile which resulted in quite a few little wins.

Then I headed to the live dealer section where I played some roulette. The live casino section is provided by NetEnt and even though it is limited there is a good choice of BlackJack and Roulette games.

Play UK have an extensive catalogue of games so the left-hand side categorisation comes in really handy. Each game also has the provider underneath. You can also search by provider.

Desktop game information

Games 860
Slots 800
Table games 20
Jackpot games 22

Desktop game providers

NetEnt Yggdrasil NYX IGT Elk NextGen Evolution Gaming Big Time Gaming NEKTAN Merkur Slots Red Tiger Felt Gaming Core Gaming Eyecon Foxium Extreme Live Gaming Iron Dog Studio Konami Gamevy IWG (Instant Win Gaming) Lightning Box

The casino works seamlessly across a range of operating devices. Since it is fully compliant with all modern standards, the site is fully responsive and compatible with any current portable device.

As long as you have a safe and stable internet connection, you can access this casino from any tablet or smartphone. Once you navigate to the site, you can start playing hundreds of mobile casino games, make deposits and request withdrawals and take advantage of promotions.

Besides classic and modern video slots, you can also play live dealer games. You don’t have to install any mobile casino apps as a result.


Expert's review Melanie Hart

Casino tested

The experience of Play UK on mobile is far better than on desktop. It’s fast, smooth and fun! I couldn’t resist and decided to try out the newly launched Wild Walker by Pragmatic.

The game is incredibly volatile but it’s also highly entertaining. It draws a lot of parallels from the Walking Dead. The walkers themselves are a perfect depiction but here the story is a little different. It’s a mad doctor who created this virus that turns people into zombies!

During gameplay, you have a constant walker wild moving between the reels. This gives some good opportunities for little wins but it’s the bonus round which I loved. During this round, you get to unlock other reels which contain even more walker wilds.

I managed to enter the bonus level once and won a good £6. I then continued chasing this round but it never appeared so ended up losing all the money I had won, and some.

Mobile game information

Games 860
Slots 800
Table games 20
Jackpot games 22

Mobile game providers

NetEnt Microgaming Yggdrasil NYX IGT Elk NextGen Evolution Gaming Big Time Gaming NEKTAN Merkur Slots Red Tiger Felt Gaming Core Gaming Eyecon Foxium Extreme Live Gaming Iron Dog Studio Gamevy IWG (Instant Win Gaming)

If you are craving that human touch to your gaming experience, the Live Casino section will provide you with all the thrills and excitement of a brick-and-mortar casino, without the inconvenience of having to leave your home.

Since Evolution and Extreme Live Gaming power the games on offer, you can rest assured that the games are of the highest calibre. All games are live-streamed from professional studios around the world and available 24 hours a day whenever and wherever you are.

Amongst some of the most popular live dealer titles, there is Live Blackjack, Live Roulette, Baccarat Live and Dream Catcher. The vast majority of these games come in different variations and with unique rules.

Fancy a chat? You can do so with the dealer or other players in the chat room. Just take a seat at the table to get started.

Live game information

Total number of live casino games: 40

Live game suppliers

Evolution Gaming Extreme Live Gaming

PlayUK Casino wants the players to enjoy the casino's products and games. Although for the vast majority of the players, gambling is a fun pastime, for a small number of players, gambling stops being fun and becomes a problem.

It is for this very reason that PlayUK Casino has created the below tools which promote responsible gambling:

  • Deposit Limits
  • Reality Checks
  • Time Out
  • Self-Exclusion

If you are seeking professional assistance, either for yourself or a loved one, it's strongly recommended to get in touch with GamCare, a registered charity which provides confidential telephone support and counselling.

PlayUK Casino is a relatively straightforward casino. However, if you have any questions or queries, or require assistance, you can get in touch with a customer support team member via one of the below methods:

  • Email: playuk.support@nektan.com
  • Phone: +44 203 321 7524

Expert's review Melanie Hart

Casino tested

Telephone (UK landline) and live support are available between 8 in the morning and midnight (GMT). You can also get in touch with support via email (with replies within 24 hours).

There is also a list of FAQs available but these are presented in a popup as a long list of items. This means you will have to possibly scroll through a lot of words before eventually finding what you’re looking for.

Having said that, with support covering a good part of the day, the FAQs might be obsolete.

Site languages


Email support languages

English, Swedish, German

Live support languages


Phone support languages

English, Swedish, German

As a licensed operator, PlayUK Casino is obliged by law to perform all necessary security and age verification checks. In the vast majority of the cases, PlayUK Casino can verify your details automatically.

However, if PlayUK Casino is unable to do this, you’ll be requested to supply relevant documentation to satisfy legal requirements:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Expert's review Melanie Hart

Casino tested

Creating an account with Play UK is very straightforward. Click on ‘register’ on the homepage and you’ll be sent to a single page where you insert the usual details. On the right-hand side of the page, you will also notice the welcome bonus available to new players.

It took me around a minute to register and I was then sent an email welcoming me to Play UK. The email also contained instructions on getting your account up and running. Within the email, it also says that I wouldn’t be able to play before I confirm my details which I assume is the reason why my deposit failed. So I went to upload my documents and waited.

The next day I still didn’t receive anything about whether my documents were accepted or not. I went to deposit and this time round my deposit went through. I took this to mean my account had now been verified.

PlayUK Casino accepts several payment methods, including all conventional and modern means of payment. You can make deposits via one of the below methods:

  • Debit Cards
  • EWallets
  • Pay by Phone
  • Prepaid Vouchers

Minimum deposit and withdrawal is £10. Withdrawals smaller than £30 will be subject to a transfer fee. All withdrawals are manually checked and processed, which can take up to 3 working days.


Expert's review Melanie Hart

Casino tested

There’s a variety of depositing methods available at Play UK. I went to the depositing section and deposited £40 via Debit Card. Just under the deposit button I also noticed some small print which said that Play UK will take a £1.50 processing fee for all withdrawals under £30.

After depositing I got the transaction successful from my bank (within the deposit area). But when the casino redirected me to the home page there was no cash available in my account. A popup also appeared saying that something had gone wrong. I checked my account and no money had been taken.

I then checked my email and noticed there was a welcome email from the casino. Here they explained I would only be able to play once I verified my account. Why their post-registering popup invited me to go straight to deposit is beyond me. I went ahead and sent in my documents. A day later, even though I didn’t get any emails about my account being verified, I managed to deposit successfully.

Withdrawing is a lot more straightforward. I headed to my account and clicked on ‘Withdraw.’ Your balance is split between bonus money and your actual cash and you can see the wagering requirements. In this case, I decided to forfeit my bonus so I could cashout.

Everything is clearly shown including processing fees (if the amount is below £30) and minimum withdrawal allowed. I went ahead with my withdrawal and ticked the button so I could receive an email when it was processed. A popup immediately let me know the withdrawal was successful and that it would take 2-3 days to appear in my account.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa Skrill NETELLER Trustly PayPal

Withdrawal times

Mastercard 3-5 working days, Visa 3-5 working days, Skrill 2-3 working days, NETELLER 2-3 working days, Trustly 2-3 working days, PayPal 2-3 hours

Expert's profile


Melanie Hart

Melanie Hart

Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.

Latest reviews:
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First deposit bonus: 100%/£100 + 100 bonus spins

Wagering: 40x (D+B)

Bonus code: -

User reviews

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Review by RobertT1974
Stay well clear of this online casino. The bonuses they offer simply do not come to fruition unless you read pages and pages of T&Cs.

Customer service. Forget it, they do not in anyway understand what customer service or customer retention is.

A word of warning. Make sure you know who else is associated with these cowboys. They have a number of online casinos under different names.

I have wrote a lengthy and detailed complaint to the gambling commission and an ADR, and I hope they look into what I consider to be a dishonest and terrible company that I wish I had never come across.

Be warned there are far better and more honest online casinos out there. And no, I’m not just a bitter loser. This lot cannot be trusted.

Lol, I just read this on the trust pilot website below my review, I think it says everything you need to know:

See how this company has been using Trustpilot for the past 12 months
Hasn't replied to negative reviews for the past 12 months.
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Review by Melina
I really love the games in slots.
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Review by funnybones
A refreshing casino, i felt like its clean and no nonsense.

The games are good. I like Netent a lot, so they have the latest collection of games from this provider.
Appearance & usability:
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Review by Alice_Mariam94
Play UK has nice set of games & captivating offers :) Their weekly promotions are big hit for casino lovers :)
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Review by Classicaffiliates
Overall it's a good casino, i loved the Extra wild slot

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