Our PlayUK review offers you an all-around view of the casino, with our expert insights and experiences. Take a look at the welcome offer, promo code, withdrawal time, and find out if PlayUK is legit.
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New UK players only, 18+.
A minimum deposit of £10 applies.
Bonus is subject to a 40x wagering requirement (deposit + bonus).
Various games contribute differently towards playthroughs.
Bonus is capped at 4x the initial bonus.
Please gamble responsibly.
Full terms and Bonus apply. BeGambleAware.org.
What PlayUK Casino looks like
Summary
PlayUK is a solid choice for players looking for a mix of fun, fair play, and a good variety of games. It's a hit with UK punters thanks to its impressive selection of online slots from top-notch providers. The casino rolls out a decent welcome bonus to get you started, spicing things up with bonus spins to boot.
Bojoko rating
4.2
Bonuses
Banking
Games
Support
Usability
Pros:
Fair and transparent casino
Solid welcome bonus
Wide range of payment methods
Cons:
Processing fees
Capped bonus wins
Deposit methods
Withdrawal methods
PlayUK review: must-knows for UK players
PlayUK Casino is a leading UK casino established in 2018. With a primary focus on online slot games, this online casino does provide its customers with a huge game collection that satisfies every type of player's needs and preferences.
With a luxurious theme, the design has been kept simple to help players navigate around the site. With hues of orange and blue, the text on the website is easy to read and doesn't overwhelm you with excess information.
As part of the Nektan Gaming family, you can expect to find only the best games on the market from the world's best software providers.
What I like about Play UK is that it is a fair and transparent casino. In my books, that goes a long way! When I tried to deposit, they were upfront about taking a processing fee if the withdrawal was below £30. I rarely see a casino be this honest.
If playing with bonus money, your wagering journey is shown in a bar at the top of the page. Your account also has the exact amounts. These might seem like little things, but I appreciate transparency a lot more than I appreciate flashy graphics.
Yes, there are small things that could do with some tweaking. But, with a solid welcome bonus and an amazing mobile experience, I did have some great fun at PlayUK.
Get ready to feast your eyes on the following welcome offer when you sign up and make a deposit:
1st deposit: 100% match bonus up to £100 + 100 bonus spins on Starburst
As soon as I finished registering, a popup came up welcoming me to the casino. It also told me about the bonus available when I deposit. I clicked continue and went to the deposit section, where there was a selection of bonuses available.
I decided to go with the welcome bonus of a 100% match bonus and 100 spins on Starburst. I received my bonus, and I also noticed that a yellow bar appeared at the top of the page with a Bonus to Cash percentage. This is very handy, and in fact, it is something more casinos should invest in.
Though this is where the niceties stopped and the reality kicked in. The bonus comes with a 40x wagering that is for both the bonus and the deposit, making it an ordeal. It is very difficult to complete the wagering, and the best most players can do is use this bonus to test games they haven't tried before. You can check out the low wagering casino bonuses if you want to find deals with more favourable wagering terms.
Oh, and if that wasn't enough, there is also a withdrawal cap of 4x the initial bonus, which makes sure the playing field isn't even.
Significant terms: New UK players only, 18+. A minimum deposit of £10 applies. Bonus is subject to a 40x wagering requirement (deposit + bonus). Various games contribute differently towards playthroughs. Bonus is capped at 4x the initial bonus. Please gamble responsibly. Full terms and Bonus apply. BeGambleAware.org.
How to claim PlayUK welcome bonus
Follow the below steps to get PlayUK's sign up offer:
Your welcome offer will be credited to your account
Make more deposits to claim reload bonuses
Extra and no deposit spins at Playuk
In addition to the £100 welcome offer, you also receive 100 bonus spins on the popular online slot Starburst. Each of these spins is worth 10p and can only be used on Starburst.
Once the spins are activated, you have 7 days to use them. All winnings generated from the spins will be rewarded in bonus funds and subject to a 40x wagering requirement.
Playuk VIP / Special promotions
If you are looking to be lavished with prizes, then PlayUK Casino's Diamond VIP program might just be the right one for you.
Designed to cater to all your casino needs, the VIP team works tirelessly to ensure you always have the best possible online gaming experience here.
As a Diamond VIP, you can expect the following perks and rewards:
A VIP team at your beck and call 24/7
Personal VIP Hosts
Exclusive offers and tailored deals
Extra bonuses
VIP Promotions
Unique gifts
Compare PlayUK bonus
What bonuses do other casinos offer, and how well do they compare to PlayUK? Pick a casino and compare the welcome offers.
PlayUK presents a high-quality lineup of game suppliers, with both big and small developers on board. Expand the menu below to view each game studio at PlayUK.
The game catalogue at PlayUK Casino is chock-a-block with leading software game developers, including the likes of Microgaming, NetEnt, Big Time Gaming, Scientific Gaming, Blueprint and Evolution.
The majority of the games are online slots, but you can also find a handful of table games available. This is the key selling point of PlayUK, the catalogue is full of big names. If this is your cup of tea, check out our full list of slot sites for more similar slot-focused brands.
For those of you who prefer the thrills of jackpot games, you'll be pleased to learn that within its collection, you can find both progressive jackpots and Daily Drops and Wins. There are a nice number of casino tables and instant win games available.
As the number of titles is large, I do suggest you use the search feature. Under the magnifier, you can also find the provider filters, which makes it much easier to find good games.
game information
Games: 890
Slots: 830
Table games: 20
Jackpot games: 22
If you are craving that human touch to your gaming experience, the Live Casino section will provide you with all the thrills and excitement of a brick-and-mortar casino, without the inconvenience of having to leave your home.
Since Evolution and Extreme Live Gaming power the games on offer, you can rest assured that the games are of the highest calibre. All games are live-streamed from professional studios around the world and available 24 hours a day, whenever and wherever you are.
Amongst some of the most popular live dealer titles, are Live Blackjack, Live Roulette, Baccarat Live and Dream Catcher. The vast majority of these games come in different variations and with unique rules.
Fancy a chat? You can do so with the dealer or other players in the chat room. Just take a seat at the table to get started.
Live game information
Live casino games: 40
The casino works seamlessly across a range of operating devices. Since it is fully compliant with all modern standards, the site is fully responsive and compatible with any current portable device.
As long as you have a safe and stable internet connection, you can access this casino from any tablet or smartphone. Once you navigate to the site, you can start playing hundreds of mobile casino games, make deposits and request withdrawals, and take advantage of promotions.
The experience of PlayUK on mobile is far better than on desktop. It's fast, smooth and fun! I couldn't resist and decided to try out the newly launched Wild Walker by Pragmatic.
Besides classic and modern video slots, you can also play live dealer games. You don't have to install any mobile casino apps as a result.
PlayUK Casino accepts several payment methods, including all conventional and modern means of payment. You can make deposits via one of the below methods:
The minimum deposit and withdrawal are both £10. Withdrawals smaller than £30 will be subject to a transfer fee. All withdrawals are manually checked and processed, which can take up to 3 working days.
There's a variety of depositing methods available at Play UK. I went to the depositing section and deposited £40 via a Debit Card. Just under the deposit button, I also noticed some small print that said that Play UK will take a £1.50 processing fee for all withdrawals under £30. I do like that they are upfront about this, even though it is in small print.
Withdrawing is straightforward and quick at PlayUK. The withdrawal times range from a couple of hours to 72 hours at most.
I headed to my account and clicked on ‘Withdraw.' Your balance is split between bonus money and your actual cash, and you can see the wagering requirements. In this case, I decided to forfeit my bonus so I could cash out.
Everything is clearly shown, including processing fees (if the amount is below £30) and the minimum withdrawal allowed. I went ahead with my withdrawal and clicked the button so I could receive an email when it was processed. A popup immediately let me know the withdrawal was successful and that it would take 2-3 days to appear in my account.
Below, you can see the average PlayUK withdrawal times:
Mastercard 3-5 working days
Visa 3-5 working days
Skrill 2-3 working days
NETELLER 2-3 working days
Trustly 0-1 working days
PayPal 2-3 hours
PlayUK Casino is a relatively straightforward casino. However, if you have any questions or queries, or require assistance, you can get in touch with a customer support team member via one of the below methods:
Email: playuk.support@nektan.com
Phone: +44 203 321 7524
Telephone (UK landline) and live support are available between 8 in the morning and midnight (GMT). You can also get in touch with support via email (with replies within 24 hours).
There is also a list of FAQs available but these are presented in a popup as a long list of items. This means you will have to possibly scroll through a lot of words before eventually finding what you're looking for.
Having said that, with support covering a good part of the day, the FAQs might be obsolete.
Email support: ✅
Live support: ✅
Phone support: ✅
PlayUK holds two gambling licences, from the Gibraltar Gaming Commissioner and the UK Gambling Commission. These two ensure that your gameplay takes place in a safe and fair environment.
As a licensed operator, PlayUK Casino is obliged by law to perform all necessary security and age verification checks. In the vast majority of cases, PlayUK Casino can verify your details automatically.
However, if PlayUK Casino is unable to do this, you'll be requested to supply relevant documentation to satisfy legal requirements:
Proof of ID (passport, driving license, ID card)
Proof of address (utility bill, bank statement, official government letter)
Proof of Payment Method
Creating an account with Play UK is very straightforward. Click on ‘register' on the homepage and you'll be sent to a single page where you insert the usual details. On the right-hand side of the page, you will also notice the welcome bonus available to new players.
It took me around a minute to register, and I was then sent an email welcoming me to Play UK. The email also contained instructions on getting your account up and running. Within the email, it also says that I wouldn't be able to play before I confirmed my details, which I assume is the reason why my deposit failed. So I went to upload my documents and waited.
The next day, I still didn't receive anything about whether my documents were accepted or not. I went to deposit, and this time my deposit went through. I took this to mean my account had now been verified.
PlayUK is a 100% safe casino, that wants the players to enjoy the casino's products and games in a responsible manner. Although for the vast majority of players, gambling is a fun pastime, for a small number of players, gambling stops being fun and becomes a problem.
It is for this very reason that PlayUK Casino has created the below tools that promote responsible gambling:
Deposit Limits
Reality Checks
Time Out
Self-Exclusion
If you are seeking professional assistance, either for yourself or a loved one, it's strongly recommended to get in touch with GamCare, a registered charity which provides confidential telephone support and counselling.
Our experts recommend these casinos along with PlayUK. Check out our reviews below and find the right casino for you!
All British Casino: All British Casino is known for its top-notch user experience and, similarly to PlayUK, a high-quality approach to games. They offer both a deposit bonus and cashback for new players!
Jammy Monkey: Jammy Monkey Casino is a fun and engaging platform with a unique game library. It offers a small but carefully crafted selection of in-house slot titles, ensuring a unique gaming experience.
Yeti Casino: Yeti Casino offers a cool and fun gaming environment with a unique theme based on a Yeti. The casino stands out with its modern design, no deposit bonus promotions, and wide range of slots.
Videoslots Casino: Videslots is one of the largest casinos worldwide, with more than 7,000 games for UK players. VideoSlots provides a great welcome bonus and wager-free spins, appealing to both new and experienced players.
FAQ
PlayUK is owned by Grace Media, which operates numerous top-rated UK casinos.
It takes around 24 hours to withdraw from PlayUK with all payment method averages taken into consideration. You can view the casino's cashier for detailed information.
PlayUK is a legit, long-standing casino with a UKGC license.
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant about not rushing into anything without thorough research.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Stay well clear of this online casino. The bonuses they offer simply do not come to fruition unless you read pages and pages of T&Cs.
Customer service. Forget it, they do not in anyway understand what customer service or customer retention is.
A word of warning. Make sure you know who else is associated with these cowboys. They have a number of online casinos under different names.
I have wrote a lengthy and detailed complaint to the gambling commission and an ADR, and I hope they look into what I consider to be a dishonest and terrible company that I wish I had never come across.
Be warned there are far better and more honest online casinos out there. And no, I’m not just a bitter loser. This lot cannot be trusted.
Lol, I just read this on the trust pilot website below my review, I think it says everything you need to know:
See how this company has been using Trustpilot for the past 12 months
Hasn't replied to negative reviews for the past 12 months.
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Review by Melina
I really love the games in slots.
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Review by funnybones
A refreshing casino, i felt like its clean and no nonsense.
The games are good. I like Netent a lot, so they have the latest collection of games from this provider.
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Review by Alice_Mariam94
Play UK has nice set of games & captivating offers :) Their weekly promotions are big hit for casino lovers :)
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Review by Classicaffiliates
Overall it's a good casino, i loved the Extra wild slot
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