- Perhaps the largest game selection available
- Good customer support
- Dull and dated interface
- Unintuitive deposit system
VideoSlots (UK) has established itself as a household name, since launching back in 2011.
Licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission and the Swedish Gambling Authority, this casino takes pride in offering one of the biggest selections of games in the industry.
This didn’t go unnoticed. Videoslots has won awards for the Best Online Casino, Best Gaming Experience, Best Slots Operator and Compliance and Regulated Markets Idol of the Year, throughout their career.
Since the very beginning, Videoslots has gone all out to provide an overall excellent gambling experience for all the players; From Weekend Boosters to the Wheel of Jackpots and much more.
VideoSlots is not the prettiest site around. However, with 3000+ slots, they have clearly gone for function over form.
Videoslots has been around for almost a decade now and is popular with European online casino players. They claim to be the biggest online casino in the world. In terms of the sheer volume of available slots, I would say it has a valid claim. Over 3000 casino and slot games can be played at VideoSlots. That's a pretty heavy weekend!
I found the user interface to be a little bit dull. The banner ads were not particularly inviting, and the colour scheme and layout screamed 1990's.
However, whilst not the most visually appealing online slot casino they certainly have plenty to offer their players. Together with their massive product offering they also hold regular slot tournaments, including plenty of FREEROLLS, and offer a pretty cool loyalty system.
Regular players are able to unlock further slot bonuses by achieving set goals as they play. This has the effect of keeping players interested and entertained. It is clear that Videoslots is a players casino. For this reason, I would recommend VideoSlots as somewhere to play your favourite slot games.
From the get-go, Videoslots wants their players to feel right at home. It is for this very reason that they have thrown together a match bonus as well as wager-free spins.
Sign up today to claim the following bonuses at VideoSlots:
- 100% match bonus up to £200 and
- 11 welcome spins wager-free on NetEnt Classic Starburst
In order to claim one of the above welcome offers, you would need to follow the below steps:
- Sign up for an account at VideoSlots
- Make a minimum deposit of £10
- To activate your bonus, head to ‘My Profile’ -> ‘My Bonuses’
The VideoSlots welcome bonus offer is a very generous 100% match up to £200. Happily, this bonus still applies if you deposit using an eWallet such as Skrill or Neteller. Upon deposit, you can also claim an extra 11 FREE spins. Why 11? In all honesty, I have no idea. 20 or 25 extra spins is more normal. 50 would be awesome! 11 seems to be a bit meagre in my opinion. Maybe there is some significance in the number that I am not getting.
Players do get the option, however, of forfeiting the welcome bonus should they wish to do so. This is good for those that do not want to be bothered trying to meet the wagering requirements. I chose to accept the bonus.
For those (like myself) that do enjoy playing for the bonus amounts, the wagering requirements are 35x (B). Basically, you have to turn your money over 35 times in order to be able to cash out your bonus amount. I really liked that you get an impressive 60 days to complete! 35x (B) is challenging but doable. Challenge accepted!
First deposit bonus code
You don't need a bonus code to claim Videoslots.com's first deposit bonus.
Significant terms and conditions
- New UK Customers only. 18+
- A minimum deposit of £10 applies to claim welcome bonus
- Bonus is subject to 35x wagering requirements
- Games have various weightings towards wagering requirements
- Please gamble responsibly.
Extra and no deposit spins
As part of your welcome package, you can claim an additional 11 wager-free spins on NetEnt online slot Starburst.
Without any wagering requirements to meet, whatever you win from these spins are yours to keep.
VIP / Special promotions
- Weekend Booster: For every win, you make whilst playing video slots, slots, live casino and jackpot games, we will transfer 0.5% of your winnings to your vault. The winnings are collected during the week and paid out on Friday the following week, just in time for the weekend.
- Clash of Spins: Compete against other players to win various rewards as determined by the clashes you are currently playing in.
- Wheel of Jackpots: There are three exclusive jackpots up for grabs. Spin the Wheel of Jackpots by completing achievements. For every achievement attained, you win a trophy.
With over 5,500 casino games available at your disposal, there is bound to be a game that piques your interest. To make it easier for you to find what you are looking for, Videoslots has added convenient Search functions.
You can see games by software provider, the most popular games, and according to game type. Videoslots is powered by some of the most prominent software providers in the industry, including Net Entertainment, Play ‘n Go, Quickspin, Blueprint Gaming, Eyecon, Evolution Gaming and Yggdrasil.
Amongst some of the most popular slot titles, there is Book of Dead, Book of Ra, Big Bad Wolf, Sakura Fortune, Flame Busters and Dead or Alive.
If you want to have a go at winning a jackpot, you can play Divine Fortune, Mega Moolah, Bell of Fortune, Hall of Gods and Mega Fortune.
For players who like variety, there is an ample selection of table games, bingo titles, video poker, keno and scratch cards.
We have already established that VideoSlots has no shortage of exciting slot games. But what about the useability factor?
The 3000+ slot games can be accessed by a series of drop-down menus. You will find all the usual values such as game provider, game value, most popular and alphabetically listed here. There is also a sidebar where you will find all the major jackpot games together with all the up to date jackpot totals. Handy if you like to follow particular high-value slot games.
VideoSlots probably has every major slot game on the planet somewhere on its site so experienced players will easily find their favourite games here.
Less experienced slot players will be able to dive straight into the most popular slot games as that appears to be the default view.
Disappointingly, live dealer games are not featured too highly on VideoSlots main games page. This may be because these types of games are not a high revenue generator for VideoSlots. Perhaps it is because there is such a wide range of games that have no need to prefer one style over another. Either way, I would have liked them to make some effort to make their live dealer options (which are good) stand out more than they do. Live dealer games are listed in the sidebar though.
The live dealer games are provided by Evolution Gaming and are clearly aimed at BlackJack players. There are a lot of BJ games. Ultimately, I found the live dealer lobby to be clear enough to navigate but not really enticing.
Desktop game information
Desktop game providers
No gambling experience will be complete if you are unable to access your favourite casino games on the go.
Videoslots has made it easy for players to game anywhere and anytime they want. You can either download our VideoSlots mobile app for both iOS and Android systems or else, directly from your web browser.
It all depends on your preference. You can either opt to download the app, or for players who can’t wait, just input the address into your smartphone’s or tablet’s web browser to get started. You only need a stable internet connection to play.
I found the mobile version to be much more pleasing on the eye than the desktop version. Online casinos are optimised for mobile these days so even the ugliest duckling may appear like a swan on mobile.
On closer inspection, though, the drop-down menus are replaced by a single main menu which I found to be a distraction. Yes, you could take time to set up the game filters to suit yourself, but I found simply scrolling down the page worked for me. When in-game, I found it a tad fiddly to get back to the main menu and I have a decent screen size on my phone.
Mobile game information
Mobile game providers
Videoslots live casino section features games by Evolution Gaming, Pragmatic Play and Authentic Gaming. Here you will find old classics as well as new title games for a thrilling time.
You can enjoy games such as Live Blackjack, Live Roulette, Live Baccarat, Ultimate Texas Hold’em, Lightning Dice, Dream Catcher, Sic Bo, Monopoly Live, and Lightning Roulette.
Since live dealer games provide an immersive experience, you can enjoy all the excitement of a live environment directly from your screen.
Live game information
Total number of live casino games: 159
Live game suppliers
Videoslots wants their players to have an enjoyable gambling experience. While most players do see gambling as a positive form of entertainment, a small percentage doesn’t.
When gamblings stops being fun, you can reach out to Support Groups, such as Gamcare, GambleAware and Gordonhouse.
Videoslots customer support team can provide further assistance and contact details of these support groups.
To help players with potential problem gambling, they have added the following tools:
- Set Limits
- Max bet limit
- Time-out Limit
- Reality Check
- Lock Account
Videoslots Customer Support team is available at your beck and call to provide you with accurate answers to your questions.
You can get in touch by phone, by sending an email or else, by live chat.
I ended up testing the customer support guys out far more than I intended. I must have spoken with half the company via live chat. They did their job it has to be said. Professional and swift responses helped me out with my initial ID issues and my double deposit.
Live chat responses were followed up with emails explaining what went wrong with my account verification and how to fix the problem. All in all, I was extremely satisfied with the CS at VideoSlots.
What I like the most is the number of ways that players are able to get in contact with their support team should you encounter a problem. The live chat was responsive and manned 24/7 and they also operate a telephone call back option. Leave your mobile number (by country) and an operator will call you back to assist you. Cool!
VideoSlots have an FAQ page too. The page is pretty comprehensive and answers most questions that you may have regarding registration, bonuses, deposits and withdrawals and of course ID verification. You can also contact the team via email for non-urgent requests or write to them at their HQ in Malta.
English, Finnish, Swedish, German, Russian, Danish, Norwegian, Romanian
Email support languages
English, Finnish, Swedish, German, Danish
Live support languages
English, Finnish, Swedish, German, Danish
Phone support languages
English, Finnish, Swedish, German, Danish
As part of Videoslots KYC (Know Your Customer) procedure, they require documents as proof of your identity.
Only UK customers who are at least 18 years of age can play at VideoSlots.
In order to safeguard your interests, the casino would require the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Online gaming sites are required to demand ID from all their players. Curiously not all companies do this in exactly the same way. As a result, I made a couple of rookie errors that meant opening my account with VideoSlots took way longer than it should have done. Silly me! However, my slip-up could help you to not make the same mistake.
Some companies when submitting photo ID require only the photo page to be uploaded. VideoSlots require the passport to be fully open and the entire document to be scanned and uploaded. This can be quite tricky if you don't have access to a scanner and are trying to hold your passport in one hand and your mobile in the other.
It is important to note that if you do resort to this method to scan your document that you ensure that your thumbs are not obscuring anything important. All four corners of the document should be in view. I completed the task after the fifth time of asking!
This process does need to be completed before you are able to deposit. You will not be able to put money into your player account until you have been verified.
My stupidity aside, the process of document uploading is fairly speedy. Simply go to the 'Documents' tab in your player profile and follow the instructions. Required documents will be listed as 'Required'. Once uploaded it will show as 'Processing' before moving to either 'Rejected' or hopefully 'Approved'. You should allow 30 minutes to an hour for document verification.
Videoslots accepts players from a variety of countries, and in various currencies. When it comes to our UK players, they accept the following deposit methods:
- Debit Cards (Visa, Mastercard, Maestro)
- Bank Transfers
- E-Wallets(Trustly, Neteller, Paypal, Skrill)
- Vouchers such as PaySafeCard
VideoSlots has a stated withdrawal time of up to 48 hours, but in our independent VideoSlots withdrawal time tests, not a single withdrawal took more than 2 hours. Follow the link to see the complete results.
My first deposit I found to be a bit confusing. I was taken to a screen with all the deposit options listed on the left-hand side. So far so good. The right-hand section of the deposit client gave me a range of quick deposit options. £100, £50, £20 etc. Still good. From the list of options, I chose my favoured deposit method and entered my details. After pressing DEPOSIT, though, instead of taking me back to my player account I was left staring at the deposit options screen one more time.
As a result, I ended up depositing a second time believing that the first deposit had not gone through. It had.
Was this a glitch? I can't be sure, but in my experience, once you have made a deposit you should be taken straight back to the account page. This is something that new registrants should be aware of so as to avoid making a similar mistake.
That aside, the process is otherwise straightforward. It is possible to deposit using all the usual suspects. Mastercard, Visa and the most popular wallets, Skrill and Neteller as well as via Paypal and Paysafe.
Once you have deposited and it shows up in your player account (immediately) you then have the option to accept or forfeit your welcome bonus. Simply click on the 'My Bonuses' tab in your player profile. Don't forget to play your FREE spins before accepting your welcome bonus!
Mastercard 2-3 working days, Visa 2-3 working days, Wire transfer 3-5 working days, Online bank transfer 3-5 working days, Skrill 1-2 working days, NETELLER 1-2 working days
"In my role as a land-based casino manager I have been lucky enough to live and work all over the world. Latvia and America are two of my favourite places.
Currently, I operate my own PR and content creation agency for the iGaming industry.
My first love will always be live dealer games. The purity of the live dealer experience is what casino gambling is all about for me. Slot machines though, are the 'engine room' of any casino. The beating heart. Having lived in Asia for many years my preference is for online slot games with an Eastern influence. If it features Panda's, Dragons or Samurai girls, I am in my element."