- Well established and trusted brand
- Everything is available here, in both good and bad
- Help Centre has tons of answers and support is fast
- Deposits and withdrawals are quick
- With everything available, the casino can feel cluttered
Unibet is one of the most well-known international brands in the gaming industry and has also gained great popularity in the UK. Kindred Group ltd, the company behind Unibet is one of the largest in the industry with some of the best professionals in the business.
By players, for players
Unibet casino started in 1997 and recently celebrated its 20th birthday, giving its customers risk free bets, free spins and entries to an anniversary prize draw. Founder, Anders Strom, started with the aim of sharing his knowledge of sport, so players could make more informed bets and this philosophy remains at the heart of the company today, along with its ‘by players, for players’ motto.
Unibet's promotions, casino slots and live casino games are chosen by people who play as much as you and know everything there is to know about online gambling. This means Unibet has one of the best slot selections around, plus a wide range of expertly-presented table games and a leading choice of in-play bets on almost every sport you can think of.
Unibet is a well established and trusted sports betting brand in the UK, so I was excited to try out their slot games and live casino offering. It seems natural that they should offer casino games to a market which is already comfortable using their sportsbook. After all, all the other main sports betting brands have already created high-quality online casino sites for UK players.
Overall their site looks professional with a solid design which works equally well on mobile and desktop screens. It’s easy to navigate, if a little cluttered in full screen, with clearly displayed offers for new players.
I followed the simple 4 step process to sign up and create an account as a new player which went without any hitches. Once logged in, it was easy to see how to claim or skip the bonus offer on my initial deposit. It was easy to deposit funds and start exploring the wide selection of online slots and live casino games at Unibet.
When you register at Unibet, you can take advantage our welcome offer Deposit £10 Get £40.
What do you need to do to get the welcome bonus?
- Register your new account
- Complete the KYC and submit requested documents
- Make your first deposit
- Enjoy your bonus
The casino bonus offered at Unibet was a straightforward "deposit £10 - get £40" deal, or a 400% cash bonus if you like to think of it that way. It’s not the biggest welcome offer out there by a long way, but I appreciate the simplicity of it. It could be an ideal choice for any new players not used to claiming such promotions.
The wagering requirement is 35x, which is pretty standard at online casinos these days and nothing to be too wary of. Your current wagering progress is shown under the active bonuses menu, so you’ll always know where you stand in terms of cashing out.
The two main things to look out for are the excluded slots and payment methods. There’s a full list of the 19 slot games which contribute 0% towards your wagering requirements in the bonus terms. Be sure to check these before you start wagering away that bonus cash.
Also note that deposits made with Paysafe Cards, Skrill and Neteller will not qualify for this sign-up offer. It’s a basic restriction that can trip up a lot of bonus seekers so stick to Visa, Mastercard or PayPal for that first deposit after signup.
Apart from this, the bonus expires after 30 days which is pretty standard. The terms of the offer and its current status are clearly shown in your account under the bonuses section.
First deposit bonus code
You don't need a bonus code to claim Unibet's first deposit bonus.
Significant terms and conditions
18+. BeGambleAware.org. New Customers Only. Minimum deposit £10. 50x wagering requirement apply. Bonus will expire 30 days after opt-in. Further T&Cs apply.
VIP / Special promotions
Instead of the standard casino bonus, Unibet offers different welcome bonuses to poker players and sports enthusiasts:
- Poker: 100% up to £20, plus £500 play through bonus.
- Sportsbook: £40 refund as bonus money if your first bet loses, plus £10 casino bonus.
Unibet offers a lot of special promotions and campaigns for players. For casino games, Unibet offers reload bonuses, free spins, no deposit bonuses and organises tournaments for different games.
Every Friday, Unibet gives away free spins on popular games. Don't miss all the Happy Hour fun. See Unibet’s promotions page for more information.
On casino side you will have a massive selection of games from 55 different providers like Genesis Gaming, IGT, Jadestone, Microgaming, NetEnt, NYX, Play'n GO, Push Gaming, Quickspin and Relax Gaming.
As a major player in the industry, Unibet offers a wide array of games and attractive top prizes to match. Sports, casino, live casino, bingo and poker areas full of entertaining options are sure to keep you playing.
Our game selecion is always on the rise. We bring in new games for you to play every week. Keep an eye out for our new games and experience the hit games before others.
If Unibet suffers from one thing, it’s trying to be all things to all players. Unlike dedicated online casinos, this site has evolved over time to include more and more casino games and sportsbook options. The result is that the interface can appear a bit busy, making it harder to find the games you want to play.
On the plus side, the search box works well for finding casino games. There’s the option to add favourites which appear in a box alongside your most recently played titles.
Under the live casino menu, you can find some of the top table games powered by Evolution and NetEnt streaming in real-time. Games were quick to load up on both desktop and mobile with no glitches experienced and friendly dealers to boot. Overall, the selection here does appear to be a bit lacking when compared to other online casinos who have a bigger focus on live casino action.
Desktop game information
Desktop game providers
Unibet has you covered when it comes to mobile play and betting. With its dedicated sports, casino, poker, live casino and lottery apps, you can play your favourite games and bet in-play any time, any place.
Unibet’s sports app has a betting widget which lets you act on your intuition or an expert tip without even opening the app.
Unibet mobile is highly optimized and responsive. Navigation is easy to use and games are working smoothly. You can use Unibet mobile with all operating systems such as Android or iOS.
Switching between desktop and mobile was an effortless experience at Unibet. Pulling up the site in my mobile browser, it was just as responsive on the small screen with games loading quickly. I could switch between playing in portrait and landscape with no issues, and the full side menu was easy to access if needed.
If you’re going to be using mobile devices more than desktop, then there are some dedicated iOS or Android Unibet apps. There's a separate one for casino, poker, sports and bingo players.
Mobile game information
Mobile game providers
Unibet’s live casino is a major attraction and something you should check out. With hunderds live casino tables and real-life dealers looking right back at you, you’ll feel like you’re in the thick of the action.
Our live games come from two leading developers, Evolution and Pragmatic Play. This means you get both quality and quantity.
Play everything from Live Roulette and Live Blackjack to Live Money Wheel and Live Caribbean Stud Poker – it’s hard to beat Unibet’s variety and quality of games.
Live game information
Total number of live casino games: 220
Live game suppliers
Unibet is a member of the European Gaming & Betting Association (EGBA) and the Remote Gambling Association (RGA).
We understand the potential risks that come with gambling, and want to make sure that our players are aware of them too.
We offer many safe gambling tools to help keep gambling fun and reduce the risk of its negative impacts:
- Player profile self assessment test
- Reality check
- Deposit limit
- Product block
- Time out
Our customer support agents are trained to offer advice and help to players affected by problem gambling.
In addition to our safe gambling tools on site, we recommend using services such as Gamstop, Betfilter and Gamban. We also offer links to several organisations that provide help and counselling to people affected by problem gambling.
Unibet caters to speakers of 20 languages across more than 100 countries. Unibet customer service is open 24/7 and you can contact their team via phone, live chat or email.
It took me a while to get in contact with anyone at Unibet. Like many of the big casinos, these guys like to send you through their Help Centre pages first.
Once you’ve found the section which covers what you need, there’s a Contact Us option at the bottom of each answer. This links you to the live chat, email form and phone number. I guess it saves the team answering a lot of the same questions, but I found it a bit disconcerting not to have instant access to live chat when I needed it.
Loading up the live chat box, I got an answer to my withdrawal question pretty quickly, and the support agent was polite. It’s good to see that you can get support via phone if you need to. It’s a good idea to save the Unibet contact details to avoid future lengthy searches.
English, Finnish, Swedish, German, French, Italian, Danish, Dutch, Hungarian, Norwegian, Romanian
Email support languages
English, Finnish, Swedish, German, French, Italian, Danish, Dutch, Hungarian, Polish, Norwegian, Romanian
Live support languages
Phone support languages
All players are required to verify their account at Unibet. Therefore players are asked to provide documents to prove their identity. Unibet asks for:
- ID (passport, driving licence, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of payment method
Unibet states that they have stringent checks in place when it comes to verifying UK players in line with their licence from the UKGC. I found it strange that I wasn’t asked for any personal details beyond their simple 4-step sign-up process. I gave the usual name, address, date of birth details as required and got instant full access to my shiny new account.
I used Revolut to make a deposit and claim the bonus without a hitch and could start playing right away. The whole process only took a couple of minutes and was clearly explained along the way, so Unibet gets top marks for that.
If any documents are required for their KYC verification process, then details will appear on the verification page. I found that I could withdraw my funds without issues too, although it’s worth stating that they were minimal amounts. I’ve no doubt that if I had won anything substantial, more checks would have been performed.
There several different options for UK to make money transfers. Deposits and withdrawals can be made with the traditional methods, such as wire transfer, Paysafecard and online wallets.
Unibet appears to have all the main bases covered when it comes to payments. They feature the option to deposit via Visa and Mastercard but won’t be accepting credit card payments in line with the UKGC changes from mid-April. The Revolut logo is also shown here which is reassuring to see for all us app-based bankers.
At the time I made a deposit, Skrill and Neteller were temporarily unavailable. They can usually be used along with PayPal, Paysafecard and regular Bank Transfers. Be aware that using Paysafecard, Skrill or Neteller will mean you won’t qualify for the welcome bonus in the UK.
Withdrawal methods include the same as those used to deposit apart from Paysafecard, which is to be expected. The withdrawals page clearly displays in plain English if a bonus is active and if it’s possible to make a withdrawal. Making a withdrawal was hassle-free; I just tapped on my chosen payment method and entered the amount. If anything were blocking a withdrawal, it would get flagged up here with a link to further help.
The estimated times for any withdrawals are also shown next to the payment method, which is good to see. PayPal is the quickest at up to 12 hours, and debit cards or bank transfers take 1-3 days.
Visa 3-5 working days, Wire transfer 1-3 working days, Skrill 0-1 working days, NETELLER 0-1 working days, PayPal 0-12 hours
Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.