Playzee Casino Review

Playzee Casino boasts one of the most immersive selections of slots games by some of the world's leading software providers, including NetEnt, Microgaming, Blueprint Gaming, Evolution, NYX Interactive, Play 'n Go and Bally.

I could spend a significant amount of time exploring Playzee's extensive library of games. The slots play was very smooth, nothing negative to report on.

The jackpots run into the six figures. You can playprominent jackpot titles, such as Mega Moolah, Lion Festival, Vikings of Fortune, Wish Upon a Leprechaun and Star Spinner.

Card and table game fans can relish in Playzee Casino's bountiful collection of games, including Blackjack, Pontoon, Casino Hold'em, Roulette and Jacks or Better.

You can also enjoy an array of video poker games and online scratchcards.

Usability and game categories at Playzee

The games were arranged into pretty logical categories, and I could find what I needed with no issues. The extra toggle switch menus didn't really add much, and I wasn't a fan of the way all the game thumbnails jumped around the screen when I flicked a switch. The ability to add my favourites to the ‘Lab' menu was a welcome touch, though.

Playzee hosts an impressive number of games from the industry's top software providers such as Realistic Games, Red Tiger, NetEnt and Barcrest. There are two core search toggles: ‘top' and ‘new', then a drop-down to pick from a list of providers. Beneath that you can filter down by ‘slots', ‘jackpots', ‘live casino', ‘blackjack', ‘roulette', ‘tables', ‘poker' and ‘other'. Of course, you can also find specific games using the search field.

The first thing I noticed about the games at Playzee casino is that the image tile features a small banner on the top left corner which displays the logo of the game provider. I love this touch. This is something that slot enthusiasts would find very useful.

game information

• Games: 2200
• Slots: 2050
• Table games: 80
• Jackpot games: 72

Land-based casinos are coming straight to your screens, thanks to live dealer games. Playzee Casino's live casino section is powered by Evolution, one of the leading pioneers in live casino gaming.

You can find a mix of classic games and tv-show-style games to keep up the momentum and the thrills. 

Thanks to Playzee being a Evolution Gaming casino, you can play Live Blackjack, Live Roulette, Live Baccarat Dream Catcher, Super Sic Bo, Deal or No Deal Live, Live Caribbean Stud, Ultimate Texas Hold'em and much more here.

Additionally, you get your hands on the top live game shows available for UK punters. These games, like Crazy Time and Monopoly Live, promise an action-packed experience with huge possible rewards.

The dealers are trained in providing maximum entertainment. You can chat with them and other players in the chat room.

game information

• Total number of live casino games: 50

There is a dedicated Playzee Android app, but after using that and loading the site in my mobile browser, I couldn't see any difference. The layout and navigation were good overall, and I even found it easier to use than the desktop, it just felt a bit smoother overall. My main issue is on the mobile homepage where the promo banner takes up the entire screen, forcing me to scroll down to view the games.

Whether you own an Android, iOS or Windows phone, Playzee Casino works perfectly. You can still collect Zee points as you play along.

Most importantly, the games look super on a smaller screen, thanks to bigger buttons. You only need to navigate to Playzee Casino's site via the web browser to play games on the go.

Games-wise, I had a few spins on Legacy of Dead before getting an ‘Internal error' message. I dismissed it and was able to play on with no further issues. The problem came when I tapped the ‘Home' icon to exit the game and just got a black screen but tapping ‘Back' in the mobile browser took me to the home page.

Overall the games loaded and played without issues on my OnePlus; it was just that one crash which I experienced.

Playzee Casino offers a range of popular banking methods for deposits and withdrawals as follows:

• Debit Cards
• EWallets
• Prepaid Vouchers

Using my Visa debit card, I dropped £40 into my new account. Firstly I had to enter the card details and then select the amount I wanted to deposit. On the second page of the deposit screen, I could also opt into the welcome bonus and had to check a box saying that I accept their Customer Refunds Protection Policy.

My deposit went through first-time with no issues, and I arrived at a pretty empty screen which confirmed my successful deposit of £40. I also got an instant email confirmation to back this up.

Playzee has no fees for either deposits or withdrawals!

Playzee's withdrawal times can range from instantly and up to a few days, depending on your account status. It took just under 20 hours for my withdrawal request to be approved, and I got an email confirmation of this. It then took around 46 hours for the funds to hit my bank account.

The withdrawal page stated that all cash-out requests are reviewed by their team manually so can take up to 2 working days to be approved. It was nice to see that there is a no withdrawal limit policy in place, so I could take the max amount from my real cash balance no matter the amount in there.

Making a withdrawal was pretty straightforward, but the option to do so was slightly hidden under the ‘My Account' setting menu. I had to go there first and then click on ‘Withdraw' to get the right page. There was also the requirement to re-enter my password before I could complete a withdrawal request which is a nice security touch. I made an initial withdrawal request of £10, which was instantly deducted from my real cash balance. My Bonus Balance also went down to £0 automatically, thus forfeiting the welcome bonus.

• Mastercard: 3-5 working days
• Visa: 3-5 working days
• Wire transfer: 3-5 working days
• Skrill: 1-24 hours
• NETELLER: 1-24 hours
• Trustly: 1-24 hours

You can check out Playzee Casino's FAQs page for help on getting started, making deposits and requesting withdrawals, troubleshooting and more. The friendly support team is available toanswer your questions 24/7:

• Email: support@playzee.com
• Live Chat

When I needed assistance, Samuel answered my chat request in less than 10 seconds and proved to be very helpful. As well as answering my simple question about withdrawal times, he dropped in some other useful information. Noticing that I was a new player, he welcomed me to the casino and asked what I thought about it so far. This goes way beyond the regular short and uncaring responses I'm used to at most UK casinos.

I also fired off an email to the support address given and got instant confirmation of my enquiry. It stated that I'd get a reply from a member of the support team within 24 hours. My email was answered, with everything I needed to know, in just under 1 hour which is pretty impressive stuff.

The FAQs section is hidden under the ‘Contact Us' tab in the main menu. I'm not sure why they did it this way, but it does cover all the basics within the accordion menu here. That said, it's top marks for the customer support here overall.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Playzee Casino is required by law to verify your identity and age. This is done to prevent identity fraud and to meet compliance with regulations against illegal money laundering.

Whenever Playzee Casino can't verify information automatically, you'll be requested to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

I had a lot of trouble trying to locate the document upload section. After jumping around the site I hopped on the live chat and asked support who suggested it was in ‘my account' under ‘my details'. However, I still could not see the verification section. The support agent then suggested I email my verification documents. In the end, I found the upload document section which was in ‘my details' but it was in the form of a tiny piece of text that read ‘Upload your identity documents'. This was barely visible enough for me and could be far clearer.

After a solid five minutes of searching, I was able to view the verification options. This page was very clear and simple with only two options to upload proof of ID and proof of address.

Playzee Casino is a 100% safe and secure UK casino, regulated by both the UK Gambling Commission and the Malta Gaming Authority. The site uses the latest SSL encryption to keep your personal information under wraps.

Playzee Casino wants players to enjoy the products responsibly while still having fun.

It is Playzee Casino's mission to provide their players with an entertaining online gambling experience, but it is also the casino's duty to prevent compulsive usage.

Playzee Casino has created the following player protections tools for your perusal.

• Deposit Limits
• Game Time Reminder
• Account Closure
• Time-Out
• Access to Account History
• Self-Exclusion

If you require professional assistance with your gambling, please get in touch with organisations, such as BeGambleAware, Gamblers Anonymous, and GamCare.

All of these organisations promote responsibility in gambling and offer support to problem gamblers.

Playzee has numerous sister sites as its operated by the iGaming giant White Hat Gaming. Here are three Playzee sister sites that offer equally exciting casino adventures:

• Jackpot Village: Jackpot Village is a sleek and stylish casino offering a vast array of games, including over 80 progressive jackpots, making it ideal for jackpot enthusiasts. UK players are welcomed with a superb welcome package and can enjoy friendly customer support and a user-friendly interface. Discover the specifics in our Jackpot Village review.
• Barz: Barz Casino is simple enough for beginners but offers plenty for seasoned gamblers. With a massive library of games from roughly 100 game developers, Barz Casino is perfect for players who appreciate variety and quality. Read more in our Barz Casino review.
• Spin Rider: Spin Rider Casino takes players on a thrilling journey with its action-packed games and luxurious design. The casino offers a superb collection of games and promotions, with video slots, live dealer games, table games, and scratch cards on its menu. See the bonus offer in our Spin Rider review!

Playzee Casino is owned by White Hat Gaming Limited, a well-known operator in the online casino industry. White Hat Gaming is recognised for managing several other reputable online casinos, emphasising quality gaming experiences and user-friendly platforms.

It takes roughly 24 to 48 hours on average to withdraw from Playzee. E-wallet withdrawals are typically the fastest, often processed within a couple of hours. Withdrawals to debit cards and bank transfers can take longer, usually around 2 to 4 business days.

Playzee is a legitimate online casino. It operates under licenses from reputable regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority. These licenses ensure that Playzee adheres to strict standards for fairness, player safety, and responsible gaming practices.