Queen Vegas Casino Review

By Ville Saari. Updated:

Our Queen Vegas Review showcases the bonus, sister sites, withdrawal times according to our impartial tests, and the actual gaming experience.

1st deposit bonus 100%/£200 + 100 bonus spins
Bonus code: -
Minimum deposit for bonus £20
Extra 1st deposit bonus info
Wagering requirements (bonus money) 30x (D+B)
Wagering requirements (bonus spins) 60x
Maximum bet for wagering £5
Maximum cash out Unlimited
Basic information
Launch date 12/2011
Minimum deposit £10
Platform Skill On Net
Sports betting No
Live casino Yes
Bingo No
visa
mastercard
paypal
online-bank-transfer
trustly
skrill
neteller
paysafecard
wire-transfer
maestro
Play here » New UK players only, 18+. A minimum deposit of £20 applies. Deposit bonus wagering: 30x (bonus + deposit). Bonus spin wagering: 60x. Max bet while wagering: 10% of free spin winnings or £5, whichever is lower. Please gamble responsibly. Full and Bonus apply. BeGambleAware.org.

What Queen Vegas Casino looks like

screenshot
screenshot
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Summary

Queen Vegas offers a royal casino ground that suits all tastes, with nearly 5,000 games, including all the biggest game suppliers. It has a generous bonus offer, but also high wagering requirements.

Bojoko rating

4.7

Bonuses

Banking

Games

Support

Usability

Pros:

Stylish casino design
Robust platform
Works perfectly on mobile
Huge number of games

Cons:

High bonus wagering

Deposit methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard Zimpler PayPal Maestro Revolut

Withdrawal methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Zimpler PayPal Maestro Revolut

Queen Vegas casino overview

Queen Vegas Casino is a classy addition to the UK market. Fronted by a stunning hostess, Mary Chip, who plays the role of the queen of the casino, she guides you along the way.

Queen Vegas presents itself like royalty, with warm colours, elegantly simple menus and an arsenal of top-notch games. This casino ticks a lot of boxes, but beneath the royal appearance lie some smaller issues that miss some marks.

Queen Vegas uses the SkillOnNet system from the guys behind the hugely popular PlayOJO brand. Hence, we are sharing a few of the same site features, such as Daily Picks and Tournaments.

Presented as a neat interface, Queen Vegas Casino has done its utmost to present all essential information pertaining to the range of games, payment methods and bonuses. The typography is larger than usual, so players can easily read through the information.

Most importantly, Queen Vegas Casino is home to the best software game providers in the industry, with a barrage of quality games available at the click of a button.

Using Queen Vegas was a pleasant experience thanks to its site structure, well-thought-out menus and royal good looks. This site makes an elegant first impression.

play on Queen Vegas »

Queen Vegas bonus for new players

Queen Vegas has a classic bonus offer for new players. Join in, and you'll get:

  • 100% bonus up to £200 and 100 spins on online slot Book of Dead

Queen Vegas's welcome bonus looks nice, but it does have its downsides. The biggest is the wagering requirement. 30x for both the deposit and the bonus is way above the industry standard and will make claiming any wins from the bonus difficult.

Queen Vegas does not have the usual dedicated promotions page. Instead, this brand features a Daily Picks section where each day brings a new reward that players can take advantage of. These rewards range from deposit bonuses to combo offers and double-up offers.

Queen Vegas bonus offer highlighted

Significant terms: New UK players only, 18+. A minimum deposit of £20 applies. Mega spins winnings are subject to a 60x wagering requirement. Max bet while wagering: 10% of free spin winnings or C$5, whichever is lower. Please gamble responsibly. Full and Bonus apply. BeGambleAware.org.

How to claim the welcome offer

Signing up at the casino is easy-peasy. Follow the below steps to get started with the welcome bonus:

Queen Vegas coupon code

The welcome offer at Queen Vegas is available without a coupon code. However, we will update this review accordingly if the casino adds a promo code for any of their bonuses. If you are looking for exclusive offers, check out the exclusive casino bonus codes for Bojoko's readers.

OTHER promotions

There are VIP Lounge benefits for all players at Queen Vegas. Get ready for some serious pampering. Simply play all your favourite casino games to receive the following perks:

Climb up all the way to the top, and you could be jetting off for a luxury vacation or world-famous sporting events.

Compare Queen Vegas bonus

Queen Vegas has a 100% deposit match deal up to £200 with 100 bonus spins on top. Compared to other casino bonuses, this deal is better than average. The standard UK bonus is 100% up to £100, which Queen Vegas doubles in bonus money.

The bonus terms, however, are not that great when compared to industry standards. The wagering requirement is 60x in total, which is nearly double the ideal 35x we see at most casinos.

Our team has evaluated the bonus to be 4/5 on our rating scale, with the bonus spins also adding a plus to the offer. It could reach the 5/5 rating if it came with better wagering conditions.

You can use our dynamic bonus comparison tool below to see how the deal stacks up against other bonuses. Click on the magnifying glass to change the comparison casino.

Bojoko rating 4.3
1st deposit bonus 100%/£200 + 100 bonus spins
No deposit bonus -
Min. deposit £20
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 60x
Max cash out Unlimited
Bojoko rating 4.1
1st deposit bonus Up to 200 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) -
Wag. req. (spins) -
Max cash out Unlimited

Game suppliers

Queen Vegas is stacked with nearly 50 game developers on its menu. Expand the supplier list below to see what they are all about.

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Play'n GO iSoftbet Thunderkick
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Play'n GO iSoftbet Thunderkick
Evolution Gaming Extreme Live Gaming

Queen Vegas Casino's gaming portfolio is chock-a-block, with more than 4,800 casino games covering a range of game categories. You can find plenty of slot games, card games, video poker, jackpot games and much more.

This operator does a sterling job of organising their impressive arsenal of games. The games are broken down by ‘Slots', ‘Jackpot Games, ‘Daily Jackpots', ‘Live Casino' and more. The slots are further drilled down to ‘New Games', ‘Most Popular', ‘Jackpot Games' and ‘Daily Jackpot'. There is also a search bar and a drop-down where you can find games by the games provider. This addition gains points for me, especially when you have such a massive array of games from top providers like Merkur, IGT and Red Tiger.

Their games are powered by the likes of NetEnt, Microgaming, Evolution Gaming, Aristocrat, Bally and Williams Interactive. You are in safe hands in terms of entertainment.

Among the most popular slot games on offer are Book of Dead, Bonanza Megaways, Reactoonz, Starburst, Valley of the Gods, Riders of the Storm, and Gonzo's Quest. The operator is also on top of their game with the latest releases, with new slots updated to their library within just days of their release.

For those players who want to shake things up, Queen Vegas Casino has a vast array of jackpot games, including Holmes and the Stolen Stones, Jackpot Raiders, Divine Fortune, Mega Fortune, Tiki Treasures and Cleopatra.

game information

  • Games: 4900
  • Slots: 4400
  • Table games: 250
  • Jackpot games: 400

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

Queen Vegas' Live Casino section hosts games by prominent software game leaders, NetEnt and Evolution Gaming. The entertainment value here is high.

You can enjoy Live Blackjack, Live Roulette, Lightning Baccarat, Dream Catcher, Texas Hold'em, Monopoly Live. Three Card Poker, Texas Hold'em and Lightning Roulette.

The majority of these games are available in various languages and target different bankrolls. Most importantly, you can play all of these games at any time of the day.

Whether you are commuting to work or stuck in a boring meeting, you can access these games 24/7.

Live game information

  • Live casino games: 350

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

Queen Vegas Casino doesn't want players to miss out while they are out and about. This is why their website was created with a mobile-first approach to ensure that players always have access to their favourite games, whenever and wherever they are.

As a result, there are no mobile casino apps to download. Instead, you can continue where you left off, by logging into your account from your web browser.

The mobile play on the Queen Vegas site is fit for a King (or Queen). The site keeps its user-friendly structure with effortless navigation. The site displays the menus and game content impeccably, making it a simple task to find what you're looking for. The load times and responsiveness were also impressive.

All the games are fully-optimised, so they can adapt perfectly to smaller screens.

I opened up the Dynamite Riches game with the daily jackpot and played a few spins. I was happy with the faultless performance, no lag, no issues at all. The game displayed nicely in both portrait and landscape modes, with the games view making it easy to change settings, exit and more. I also liked that you could try out the game for free on mobile. All in all, a great mobile product that doesn't beg for a dedicated app.

Once you are ready to play with real money, you can avail yourself of numerous payment options. Below, you can see each of them, including the limits and fees.

Payment method Min deposit Min withdrawal Possible fees
 Visa £10 £20 -
Mastercard £10 £20 -
PayPal £10 £20 -
Paysafe £10 -
Skrill £10 £20 -
Neteller £10 £20 -
Trustly £10 £20 -
Zimpler £10 £20 -
Maestro £10 £20 -

Queen Vegas boasts a solid choice of payment methods, including Trustly and PayPal. The smallest you can deposit is £10, but I went through the process of depositing £40 using my Visa debit and found it very easy to follow.

When I was ready to make a withdrawal I could not make a withdrawal right off the bat. The withdrawal area only stated that I would have to provide my documents before I could make a withdrawal.

The average withdrawal time at Queen Vegas is 1-24 hours for e-Wallets and Trustly, and 48-72 hours for other payment methods. 

Once my account was verified, I was able to request my withdrawal back to Visa. I was happy to see that there were no fees involved. I received an email to state that my withdrawal will take between two and three days to reach my bank account.

While Queen Vegas does not offer under 1 hour withdrawals like the fastest withdrawal casinos, it sure does a great job with payouts.

  • Mastercard: 2-3 working days
  • Visa: 2-3 working days
  • Wire transfer: 2-3 working days
  • Online bank transfer: 2-3 working days
  • Skrill: 1-24 hours
  • NETELLER: 1-24 hours
  • Trustly: 1-24 hours
  • Zimpler: 2-3 working days
  • PayPal: 1-24 hours
  • Maestro: 2-3 working days

If you can't find answers to your questions and queries on Queen Vegas Casino's FAQ page, you can get in touch with their customer support team, which is available 24/7:

  • Live Chat
  • Email: support@queenvegas.com

The Support section appears in both the main menu and the account section. In the main menu, the support title opens up the live chat feature, while the account area also provides contact information for email support. I opened the live chat feature and found it to be very efficient. The support staff were friendly and helpful.

Then I realised that, for some bizarre reason, the help page and FAQs are only visible when you are logged out. This didn't make any sense to me; the more extensive footer menu is only displayed when you are logged out, hiding a lot of useful links from logged-in players. It seems to be a bit of a royal blunder to me. However, the FAQs are nicely displayed with clear categories to make it easy to nail down the right question.

  • Email support: ✅
  • Live support:
  • Phone support:

Upon registration, Queen Vegas Casino will send a welcome email, where you will find a link to verify your account.

As part of their security procedure, you'll be requested to send in the following documents:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

I found the account verification section within my account. The upload documents section provides clear information on what's required when it comes to uploading the correct documents. It was easy to upload my files with only a few clicks involved. Once I submitted the documents I received a message that stated it could take up to 48 hours to verify my account but usually, it takes 12 hours.

I received an email for each of the documents I uploaded to confirm that they had been accepted. I revisited the verification page and indeed my account was now fully verified. Overall, a thorough process that shouts social responsibility and I can't fault that.

Queen Vegas is a completely safe casino, licensed and regulated by the UK Gambling Commission. This means that they regularly undergo tests and audits for safety and security.

Gambling is a form of entertainment that should be enjoyed responsibly. You should never chase after your losses or gamble money that you can't afford to lose.

To promote responsible gambling, Queen Vegas Casino has created the below options to give you better control of your gambling:

  • Deposit Limits
  • Self-Assessment
  • Reality Checks
  • Cooling-Off
  • Temporary Suspension
  • Self-Exclusion

If they spot any players who might have a gambling problem, Queen Vegas Casino will get in touch to discuss possibly applying deposit limits or any other restrictions.

You can get in touch with leading organisations and charities, such as Gamblers Anonymous, GamCare and Gambling Therapy Helpline, who can provide support and advice in overcoming gambling problems.

Queen Vegas sister sites include the likes of Metal Casino, PlayOJO, PlayMillion casino, and many other high-profile brands. The operator behind Queen Vegas and its sister sites is Skill On Net, which is known for their amazing white-label casinos.

  • Metal Casino: Metal Casino is one for the rockstars. They combine heavy metal with the biggest casino games, and they do so with style. As part of the Skill On Net family, you can expect top-quality game providers, quick payments, and solid support.
  • PlayOJO: PlayOJO is one of the flagship brands of the operator, with numerous awards like The Casino of The Year in 2017 to show for its quality. This one is a foolproof choice for all types of players.
  • PlayMillion casino: PlayMillion offers a similarly luxurious gaming experience as Queen Vegas. It's game library feels never-ending, and you get rewarded constantly through the Millionaires VIP club.

FAQ

Queen Vegas is owned by Skill on Net Ltd., which is a reputable gambling operator with multiple brands.

Queen Vegas is 100% legit. It operates under the UKGC license.

About the author

cover
Ville Saari

Reviewed by:

Ville Saari
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation, and to teach the world to play better.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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