Virgin Games Casino review

Virgin Games is an extraordinary casino in many ways, and its games are one of those. Many casinos will just get every possible game and call it a day, but not Virgin Games.

The game library is not big, as there are fewer than 1,000 titles, which in today's online gambling environment is considered a small casino. But that's not an issue here, as all the games are of superb quality. If you're looking for more game variance, check out where to play the best online slots here.

Even though I find it interesting to see how many games you can fit in a single casino on Virgin Games, I was impressed at the games they have chosen. There were some of my all-time favourites from the big studios, as well as interesting and unique titles for a more varied feel.

Slots, table games, jackpots, live casino, slingos and so on. The catalogue of games is surprisingly varied, especially taking in consideration that this isn't that big of a site. It is rare to see an online casino that has a game library that is this good at this size.

And we are not even done with it. In addition to your regular casino games, Virgin Games has even more to offer. You can also play bingo and online poker in several different rooms. Variety is the name of the game here.

Desktop game information

• Games: 800
• Slots: 660
• Table games: 60
• Jackpot games: 10

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

You get to enjoy a fine selection of live casino games on Virgin Games. They have partnered up with Evolution Gaming, which is basically the king of live casinos. Every time you see Evolution's games, you know that there is going to be quality stuff available.

Virgin Games has taken a wide selection of different games and several variations of classic table games. Blackjacks, roulettes and baccarat are available in many different bet sizes, as well as game shows, crash games and other more flashy titles.

I was really pleased at seeing all the options available. Some of my favourite game shows, like Cash or Crash, were there, as well as multiple baccarat tables, which I play most often. And seeing how these are Evolution's tables, there was no hiccups or lag. The tables loaded up fast and played like a charm.

Live game information

• Total number of live casino games: 50

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Virgin has put a lot of effort into their mobile casino. You can use the regular web-based online casino, or you can download an app for both Android and Apple. Whichever you choose is up to you, as both options are good.

What I like about the mobile casino is the simple and light design. It is easy to go through the menus and find all the games. They have clearly thought about the user experience and how even the most novice players can enjoy the site.

The load times were good, and I experienced no issues testing out the mobile casino. Playing was easy and all the games ran without flaws.

In the end, I'm not sure which environment is better, the mobile or the desktop. Here, there aren't that many differences and both work perfectly fine.  No matter what you choose, you are in good hands.

Virgin Games has chosen a very simplistic approach to deposits and withdrawals. They have a very limited number of options, which makes decision-making easy.

You can use either Visa or Mastercard debit cards or Apple Pay to make a deposit. Withdrawals are done using the same method you used to deposit, except with Apple Pay, where the funds are transferred directly to your bank.

One of the great features of Virgin Games was the minimal number of deposits and withdrawals. They are both only £10, which is pretty much the gold standard. The smaller the number is, the better it is for the player, as you are not forced to play with more than you want to.

The casino is pretty fast on withdrawals as they process all withdrawal requests in between 4 and 24 hours. Unfortunately, the methods they have chosen aren't the fastest possible, so you may need to add up to 3 days of waiting before you get your money.

See the estimated times for each payment method below:

• Visa: 1-3 working days
• Mastercard: 1-2 working days
• Bank transfer: 1-2 working days
• Apple Pay: 1-2 working days

Customers are properly taken care of on Virgin Games. They have really put in the work when it comes to customer support.

You can start off by checking out their FAQ, which is massive. There are a lot of answers and an easy search field to help you find them. This help section is abnormally good when compared to what most casinos have.

If you still need help, you can contact the support via email or live chat. The live chat support is available 24/7.

When I tried contacting the live chat support, I was met with an agent in a matter of seconds. I asked a few simple questions about the casino and got a quick answer. I felt like they knew their stuff and had no issues answering my queries.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Like all UKGC-licensed online casinos, you need to verify your account with Virgin Games. The KYC process is a mandatory part of online gambling and is done to prevent underage gambling and money laundering.

On Virgin Games, you need to verify your account before you can play or even access the casino lobby. The verification is done automatically when you create your account based on the information you give. If the automatic verification fails, you need to provide the required documents before you can access the games or your account.

The verification process is easy and straightforward. If you have the required documents already saved on your computer, you can get through it in a minute or two. Getting your account verification over and done with straight away makes it easier to play and cash out later.

Virgin Games is a safe casino, licensed and regulated by the United Kingdom Gambling Commission. This means that there's always an external governing body watching over the site and its operations.

When it comes to player safety, Virgin Games goes a long way. The casino itself is built with data security in mind, and all traffic is encrypted to keep you protected. Then there's the other side of player safety, the responsible gambling aspect.

Virgin Games promotes safe and responsible gambling. They have plenty of reminders for players to only play when it's fun. You can check their self-assessment questions and see if you should take a step back from gambling or talk to someone about it.

In addition, there are plenty of tools to keep you in control of your gambling. In your account settings, you can set:

• Deposit limit
• Session reminder
• Cool-off period

We advise that you always set these limits for yourself, even if you don't feel like you need them. It is a good practice and can prevent accidents.

If you enjoy Virgin Games, here are some alternatives you might like:

• The Vic: The Vic echoes London's Grosvenor Victoria Casino. They have offered a solid gaming experience since 2021. It's a great choice against Virgin Games despite some mobile navigation and bonus term issues.
• Jackie Jackpot:  Jackie Jackpot is a straightforward gaming experience provided by Aspire Global. They offer games from the top providers, and despite a 2.5& transaction fee for card deposits, it's a strong alternative for Virgin Games.
• Spin Rider: Spin Rider Casino offers a lively and energetic atmosphere with a solid game library and excellent mobile compatibility, making it a worthy alternative to Virgin Games despite minor shortcomings.

Virgin Games is owned by Gamesys.

Like many UK online casinos, this operator focuses on slots, though it also offers a good selection of roulette and blackjack variations, along with a strong live gaming section.

Yes, Virgin Games is a legit casino with a licence from the UKGC.