21.co.uk casino review (UK)

21.co.uk has a welcome bonus for all new players:

• 100% bonus up to £50 and a £6 in Live Casino chips.

Here's how you get the bonus:

1. Register an account
2. Deposit £10 or more
3. Wager the bonus sum
4. Get a 100% bonus on your deposit
5. Get £2 in Live Casino chips today, tomorrow, and on the next day, £6 in total

The deposit bonus is subject to a 40x wagering (deposit sum only). The winnings from the live casino games are capped at £50 for each £2 reward game and will be paid as cash.

Note, that you need to activate the offer from 'My Offers' section after registering an account.

At first, I thought this offer has some good potential. The wagering requirement looks pretty basic at 40 times the deposit, and even the win caps on the Live Casino wins are okay as the winnings are paid as real cash without wagering.

Then I noticed that the bonus will only be paid to my account after completing the wagering. And, not only that - the deposit needs to be wagered in eligible live casino games only. To this offer I say, no thanks.

These terms are highly restrictive and make getting anything real difficult.

Significant terms and conditions (21.co.uk casino offer)

• New players only,18+.
• Players will have to opt in for bonus.
• Bonuses are valid for 7 days from registration.
• Minimum deposit is £10.
• Welcome Bonus has 40x wagering (deposit sum).
• Bonus can be used only on eligible Evolution games.
• Bonus will be paid in cash once the wagering has been completed.
• £6 Live Casino chips is split into £2 rewards for 3 days.
• A £50 win cap will be applied to each £2 reward game.
• All bonus winnings will be paid in cash.

Please gamble responsibly.

From the moment you land on the homepage, you'll be greeted with a full spectrum of titles from Dynamite Riches Megaways to Power Blackjack, and everything in between.

The games come from the biggest developers. 21.co.uk wanted high-quality games, so they decided to work with only the best game designers and publishers. NetEnt, Microgaming, Play'n GO and many other top-level developers' games are available on 21.co.uk.

When it comes to RNG games, the range of slots, jackpots, instant games AND Slingo are vast. You won't struggle to find something you'll like here, expect all the latest titles from great providers. I took a spin on Jammin' Jars 2 which turned out to be pretty fruitful indeed! Winning a nice £8.20 on a single £0.20 spin! I also played a few instant games including Book of Slingo and Scratch 4 Emeralds which were pretty fun.

Where 21.co.uk really shines is its live casino offering. I was so overwhelmed with the variety of roulette, blackjack, poker, baccarat and dice games that I decided to count them. At the time of writing, the number of live casino games/tables was just over 70! I've played at a few casinos in my time, and that might genuinely be the most options I've ever seen. It's not just the huge variations of popular live table games that are at 21.co.uk. You'll find a fun mix of game-show style titles such as Gonzo's Treasure Hunt and Crazy time. I had to play a few (power blackjack, roulette and cash or crash), all of which loaded super quick and had crisp smooth gameplay. I really cannot fault the live casino offering at 21.co.uk at all!

To top off the offering at 21.co.uk, they also offer sportsbook. So, if you're like me who will dabble in sports from time to time, there's no need to sign up anywhere else! It's all here at 21.co.uk.

Desktop game information

• Games 700
• Slots 600
• Table games 20
• Jackpot games 65

Get ready for a true casino gaming experience, when you try the live casino tables. 21.co.uk has the best games available for you for that brick-and-mortar casino feel.

They have blackjacks, roulettes, dice games and game shows. Dozens and dozens of different titles for you to try.

All of the live games come from Evolution, Real Play and Authentic Games. Three big names in live casino entertainment and a great sign of quality.

Live game information

• Total number of live casino games 14

As with all LeoVegas brands, 21.co.uk adopts a mobile-first approach. Therefore, I'd go as far as to say that the user interface and speed are superior to desktop. Great news if you're a mobile player! Don't let that deter you from desktop though, as the site is still very responsive and easy to navigate.

21.co.uk has two native apps that can be used on Apple and Android devices. One app is purely live casino, and with the vast array of live games they have to offer, it kind of makes sense to split it out. That said, I prefer the other app, which seems newer and gives players access to all the games and sports the browser has.

I downloaded both apps on my iPhone and found them very easy to use. The actual UX/UI is different to mobile browser, which I find is more similar in design to desktop. The apps, however, are much more intuitive in design and usability. Navigating between pages was fast, and so was the speed at which games loaded. All the game tile images were clear and crisp, and so too was the text.

However, as mentioned above, the live casino app feels a little more dated. Therefore, I would 100% recommend downloading the 21.co.uk app and ignore the 21.co.uk Live Casino option. It's definitely superior!

Just like its sister site (Pink Casino), 21.co.uk offers the main forms of deposit methods. The options are somewhat limited, but these are the ones that are most commonly used amongs UK punters. If you like using some of the other alternative options, such as Skrill or Trustly, then you'll have to adapt.

I made a deposit of £40 via Visa Debit. Aside from the issue mentioned in the ‘mobile' section, the deposit process was actually very straightforward, and I was playing in no time. Banking is made safe and fast on 21.co.uk. You can choose from a good set of your basic transfer methods and pick the one that suits you the best.

The minimum amount you can deposit or withdraw is £10. If you need to withdraw less than that, you need to contact the customer support. There are no withdrawal fees here, as with all the LeoVegas brands. The actual withdrawal process was smooth, and I had the cash back in my account within 24hrs of requesting it.

Deposit methods (21.co.uk casino)

Withdrawal methods (21.co.uk casino)

21.co.uk casino Withdrawal times

• Skrill 0-2 working days
• NETELLER 0-2 working days
• Trustly 1-3 working days
• PayPal 0-3 working days
• MuchBetter 1-5 working days

21.co.uk has exactly the same well-designed help centre used by Pink Casino that is really easy to find and navigate. The help centre covers all the main topics that players tend to enquire about e.g. deposit methods, withdrawals and verification. However, if you need to speak with a human, then that is easily accessed via the live chat option.

I tested live chat and was in a queue of 6, which did take a little while. That said, I liked that they sent an automated apology as it was clearly a busy time. I asked about any bonus/promotion that 21.co.uk may have as I couldn't see any in the ‘My Offers' section. The agent just directed me back to the ‘My Offers' page. Not particularly helpful.

That said, the agent was very polite and apologised again for the delay. Although not overly helpful on that particular question, I was impressed with the ease of the live chat option as it was easy to find and use.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

When you start playing on 21.co.uk, they need to know who you are. This process starts by them asking you your name, address and phone number when you sign up. This is done in accordance with gambling laws and regulatory requirements.

21.co.uk will then, later on, ask you proof of these. You need to send them the requested documents, which may include:

• Proof of ID
• Proof of address
• Proof of deposit

I was not asked at any point to provide identification when signing up to 21.co.uk. I assumed that maybe I would be asked when it came to making a withdrawal. However, this did not materialise when the moment came. Instead, all I had to do was validate my account with a code that was sent via email.

21.co.uk takes responsible gambling seriously. They want their customers to be able to play safely. Some players do have problems with gambling and the casino wants to help them.

They have tools to limit your gambling, if you ever feel like it is getting out of hand. You can set yourself limits on how much time you spend gambling or how much money you use. You can also take a time out or even self-exclude.

21.co.uk provides also an easy access to gambling-related help organisations. Gambling Therapy and Gamblers Anonymous for example can help you if you ever feel like you might have problem.