Jackpot Mobile Casino Review

By Kati Saari Updated:

Discover Jackpot Mobile Casino in our casino experts review, we show you Jackpot Mobile Casino's promo codes and deposit bonuses, mobile usability, and sister sites.

1st deposit bonus 100%/£100 + 100 bonus spins
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 30x (D+B)
Wagering requirements (bonus spins) 30x
Maximum bet for wagering -
Maximum cash out 4x initial bonus amount
Basic information
Launch date 01/2015
Minimum deposit £10
Platform Grace Media
Sports betting No
Live casino Yes
Bingo No
Play here » New players only, 18+. Minimum deposit: £10. A 30x wagering requirement applies (B + D). Bonus spin winnings are subject to a 30x WR. The maximum conversion amount from bonus funds (including bonus funds accrued from spins) is capped at 4x the initial bonus. Bonus can be used on selected slots only. Bonus is valid for 28 days. Spins are valid for 7 days. Full terms and Bonus terms apply. GambleAware.org.

What Jackpot Mobile Casino Looks Like

Here, you can see what Jackpot Mobile Casino actually looks like on mobile screens.




Jackpot Mobile Casino caters to mobile users with a well-optimised design. Despite a smaller-than-expected game selection and restrictive bonus T&Cs, the casino's top-notch usability and customer service stood out as positives.

Bojoko rating This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.







Player rating



Nicely optimised for mobile
Hundreds of slots
Excellent customer support


Fees on withdrawals under £30
Restrictive bonus terms
Less games than on average

Deposit Methods

Mastercard Visa Trustly PayPal MuchBetter

Withdrawal Methods

Mastercard Visa Wire transfer Trustly PayPal MuchBetter

Jackpot Mobile Casino: Full Review

Jackpot Mobile Casino is owned by Grace Media Ltd, and it was opened in the early part of 2015. The site, specifically targeted at mobile users, focuses heavily on slot games. In addition, it offers blackjack, roulette, live dealer games, and extremely popular crash games.

However, upon entering the site, I encountered an immediate annoyance: a request for permission to send push notifications. While this may be a personal preference, I find notifications intrusive and always disable them on my phone.

Overall, my experience at Jackpot Mobile Casino was positive. The biggest disappointment was the game selection. Despite having many game providers, the casino offers only about 750 titles, which is significantly less than the industry average of 1,500. I expected a more extensive library given the number of providers involved.

Another area for improvement is the welcome bonus. While it could be a substantial offer, the terms and conditions significantly reduce its attractiveness.

On the positive side, the casino excels in usability and customer service. Although customer support isn't available 24/7, it is accessible every day of the year and includes phone support, which is a valuable feature.

play on Jackpot Mobile Casino »

Jackpot Mobile Casino Bonuses

After registering an account with Jackpot Mobile Casino, you can take advantage of the casino's three-part welcome bonus. The first part of the bonus includes:

The subsequent parts of the welcome boost your deposits with:

For each deposit bonus, the minimum required deposit is £10, and there is a 30x wagering requirement that applies to both the deposit and the bonus.

There is also a withdrawal limit set for funds collected through bonuses, and this limit includes winnings from bonus spins as well. Therefore, you can withdraw a maximum of 4 times the amount of the initial bonus.

At first glance, Jackpot Mobile Casino's welcome package seems like a nice overall offering, providing bonus funds and bonus spins for deposits. However, the T&Cs of the bonus do impact the offer in their own ways.

The casino specifies a wagering requirement of 30 times for both the bonus and the deposit. The winnings from the extra spins must also be wagered 30 times. This is a rather high requirement when compared to the industry average, which is around 35x and only for the bonus.

Then, we get to the conversion limit mentioned in the T&Cs. The limit covers both winnings from the cash bonus and from spins. This means you can only withdraw up to 4 times the originally received bonus amount.

Would I be satisfied with such an amount after completing the high wagering requirements? I don't think so. Instead, I recommend having a look at the best UK casino bonuses.

Jackpot Mobile Casino offer

Significant terms: New players only, 18+. Minimum deposit to claim the bonus: £10. A 30x wagering requirement applies (Bonus + Deposit). Bonus spin winnings are subject to a 30x wagering. The maximum conversion amount from bonus funds (including bonus funds accrued from spins) is capped at 4x the initial bonus. Bonus can be used on selected slots only. Bonus is valid for 28 days. Spins are valid for 7 days. Full terms and Bonus terms apply. Please gamble responsibly. GambleAware.org.

Jackpot Mobile Casino Promo Code

You don't need a Jackpot Mobile Casino bonus code to claim the bonus. Just sign up, make a qualifying deposit of £10 or more and make sure you opt-in for the bonus by selecting it in the cashier.

Jackpot Mobile Casino Rewards Programme

Jackpot Mobile Casino has a rewards programme from which loyal players can receive various offers, such as deposit bonuses and bonus spins. To avail yourself of the rewards programme incentives, you must opt into the casino's communications. This can be made via your profile and ticking the communication preferences.

Compare the Jackpot Mobile Casino Welcome Bonus

Jackpot Mobile Casino's welcome bonus is close to a standard bonus deal. Compared to other bonuses of this size, Jackpot Mobile's bonus has a higher wagering requirement than similar bonus offers. Additionally, the withdrawal limit of 4x of the initial bonus is very restrictive, since most competing casino brands do not set a withdrawal cap on bonuses like this.

Compare Jackpot Mobile Casino's welcome bonus with bonuses from other casinos. You can easily see what you get for your first deposit, as well as the key bonus terms. You can switch to a different comparison casino by clicking the grey magnifying glass icon.

Bojoko rating 3.6
1st deposit bonus 100%/£100 + 100 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 30x
Max cash out 4x initial bonus amount
Bojoko rating 3.9
1st deposit bonus 100%/£111 + 77 bonus spins
No deposit bonus 23 free spins
Min. deposit £10
Wag. req. (bonus) 60x (B)
Wag. req. (spins) 40x
Max cash out Unlimited

Game Providers

Jackpot Mobile Casino features nearly 40 game developers, with prominent studios such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, and Red Tiger standing out.

In addition to major providers, the casino has also included newer entrants, ensuring a high standard of quality across its game selection. On average, online casinos carry between 20 and 40 game studios.

NetEnt Microgaming Play'n GO NYX 1x2 Gaming Rabcat Big Time Gaming
NetEnt Microgaming Play'n GO NYX 1x2 Gaming Rabcat Big Time Gaming
Pragmatic Play Ezugi

Jackpot Mobile Casino boasts a diverse array of game developers, leading me to assume that the casino would offer at least a thousand games. I was somewhat surprised to find that the total count was around 740.

The selection focuses on slot games, so there are no surprises there. You'll find the best slots, accompanied by table games, live dealer rooms, and instant win games.

The game lobby at Jackpot Mobile Casino is user-friendly, allowing you to browse titles by categories or search by name or developer. However, the search field could use some optimisation, as it initiates a search with each character typed, which can be cumbersome on slower connections.

A notable drawback is the absence of a dedicated category for jackpot games, making it difficult to find them. Despite searching for popular titles like Mega Moolah and Mega Fortune, I only found a few medium-sized jackpots, such as Mercy of Gods, and games with fixed jackpots like Sisters of Oz Jackpots.

In terms of table games, the selection is quite limited, primarily offering just a few roulette and blackjack tables.

However, the Instant Win category revealed interesting titles, such as Pragmatic Play's Spaceman and 1x2gaming's Maverick X. Both of these are popular crash games where the goal is to try and cash out before the game randomly ends. If you're not familiar with crash games, check out our article on crash gambling.

I have to admit that I was mildly disappointed with Jackpot Mobile Casino's game selection. While the site is well-suited for playing slots, there are relatively few options for other games, and significant jackpots are nowhere to be found. Considering the number of game developers, I expected much more from this casino.

Desktop Game Information 

  • Games: 740
  • Slots: 680
  • Table games: 20
  • Jackpot games: 15

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

I was genuinely disappointed with Jackpot Mobile Casino's live dealer games. There are only slightly over a dozen titles from Ezugi and Pragmatic Play, and the lobby looks uninspiring.

At least, there's Speed Baccarat and a couple of game shows, with Boom City likely being the most interesting as it offers the chance to win up to 20,000 times your stake.

For a better live game experience, I suggest browsing our best UK live casinos.

Live Game Information 

  • Total number of live casino games: 15

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

I wouldn't say it was surprising to find out that a site called Jackpot Mobile Casino operates excellently on mobiles and tablets.

There's no need to install an app, as the site is optimised for mobile use, ensuring convenience and enjoyment.

One drawback is the immediate request for push notifications upon arrival. While it's good that consent is sought, I personally prefer not to receive notifications.

Using the casino on mobile is straightforward and easy. In fact, the casino looks and feels significantly better on a mobile device than on a computer, likely due to the optimisation for mobile users.

Jackpot Mobile Casino supports most UK-issued bank cards and a few e-wallets among its payment options. The minimum deposit and withdrawal is £10. All transactions are free, except for withdrawals under £30, for which the casino charges a £1.5 processing fee.

Payment method Min deposit Min withdrawal Possible fees
 Visa £10 £10 £1.5 (withdrawals under £30)
Mastercard £10 £10 £1.5 (withdrawals under £30)
Trustly £10 £10 £1.5 (withdrawals under £30)
PayPal £10 £10 £1.5 (withdrawals under £30)
MuchBetter £10 £10 £1.5 (withdrawals under £30)
Bank Transfer £10 £1.5 (withdrawals under £30)

The average withdrawal time at Jackpot Mobile Casino is 1-3 working days.

This average doesn't include the processing time of 0-48 hours. Compared to other casinos, this is a slightly longer timeframe, as many casinos strive to complete the process within 24 hours.

  • Mastercard: 1-5 working days
  • Visa: 1-5 working days
  • Wire transfer: 1-5 working days
  • PayPal: 1-2 working days
  • Trustly: 1-2 working days
  • MuchBetter: 1-2 working days

Jackpot Mobile Casino's customer support is available daily via email, live chat, and phone. Customer support opens every morning at eight o'clock and provides support until midnight. In addition, the site has a contact form and a FAQ page. 

Email: customersupport@thegracemedia.com
Phone: 020 3478 1906

I found the FAQ page to be quite good and answering the usual questions about account details, banking, and game fairness. If the FAQ isn't providing the answers needed, the next step is naturally contacting the support directly.

When I start the live chat, I'm greeted by a bot asking what I need help with. I get that using a bot can make things easier for the support team, but honestly, I just want to chat with a real person at this point. So, the bot feels more annoying than helpful.

You can request a real customer service representative from the bot. In my case, this took a few minutes, but I got answers to my questions right after confirming my name and email. No complaints here, customer service on Jackpot Mobile Casino works well - though it would be nice if they'd offer it around the clock.

  • Email support: ✅
  • Live support: 
  • Phone support:

Jackpot Mobile Casino conducts electronic verification for all registered users. If the verification is successful, you can log in to the casino. If it fails, the casino will notify you through a notification and instruct you to contact customer service.

For most players, electronic verification is sufficient, and additional documents are only needed later on. However, I recommend uploading ID documents and other required files to the casino as soon as possible. This way, you can avoid potential delays in the processing of withdrawals.

It can take up to 3-5 working days for the documents to be approved. You'll be notified via email once the process is completed.

The documents you'll be needing are:

  • Proof of ID (passport, driving license, government-issued ID card)
  • Proof of address (utility bill, bank statement
  • Proof of payment (photos of your card, or a screenshot of your e-wallet)
  • Source of funds

You can upload the documents by logging in and opening your account page. There's a section where you can choose files to upload. Additionally, you can send the documents via email or live chat, but I always prefer the uploader page.

Jackpot Mobile Casino prioritises transparency and player safety through its robust licensing and regulatory measures. The casino operates under the oversight of the UK Gambling Commission which ensures a fair and secure gaming environment for players.

Preventing underage gambling is a key focus. Every player must verify their ID and age, and those who cannot are blocked from logging in.

To help players stay in control of their gaming, the casino offers several tools. You can set deposit limits to manage your spending effectively. If you need a break, you can use the cool-off period feature, which allows you to step away temporarily. Once the cool-off period ends, you can resume playing.

For a more extended break, self-exclusion is available. This option allows you to block access to your account for a period ranging from 6 months to 5 years.

I strongly recommend setting up at least the deposit limit. It takes just a few seconds and is an effective way to monitor and control your spending.

Jackpot Mobile Casino belongs to Grace Media's casino family. Check out all of the Grace Media casinos if you want to visit any of the sister sites, such as:

  • SlotStrike Casino: Despite having a slightly aggressive design, SlotStrike provides punters with a smooth KYC process, excellent player support, and a nice set-up of high-quality games.
  • PlayUK Casino: PlayUK is for you who want a well-localised online casino experience. PlayUK is a smashing combo of fun games, bonuses, and a better-than-decent selection of payment methods.
  • Hot Streak Casino: Looking for a good-quality casino with a designated app? In that case, rear our review of Hot Streak Casino! With a beginner-friendly approach, Hot Streak offers also superb customer service and an easy-to-use game lobby.


Jackpot Mobile Casino is owned by Grace Media Ltd. Grace Media is known for operating several reputable UK online casinos.


Jackpot Mobile Casino is a legit casino site with a licence obtained from the UK Gambling Commission.

About the Author

Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant about not rushing into anything without thorough research.


This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Help Others by Rating Jackpot Mobile Casino

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Review by Kshitij
All over its a good casino with some top casino slots.
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Review by Alice_Mariam94
This is my all time favourite & lucky casino :P yes people! their welcome package offer is too good & no deposit bonus is irresistible & attractive to die-hard casino players like me. I would give 5 star rating & definitely will recommend to all my friends :) thumbs up :)

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