Jackpot Mobile Casino Review UK

By Kati Saari. Updated:

Jackpot Mobile Casino Review: Takes a look at Jackpot Mobile Casino's promo codes and deposit bonuses, mobile usability, and sister sites.

1st deposit bonus 100%/£100 + 100 bonus spins
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 30x (D+B)
Wagering requirements (bonus spins) 30x
Maximum bet for wagering -
Maximum cash out 4x initial bonus amount
Basic information
Launch date 01/2015
Minimum deposit £10
Platform Grace Media
Sports betting No
Live casino Yes
Bingo No
visa
mastercard
paypal
trustly
muchbetter
Play here » New players only, 18+. Minimum deposit: £10. A 30x wagering requirement applies (B + D). Bonus spin winnings are subject to a 30x WR. The maximum conversion amount from bonus funds (including bonus funds accrued from spins) is capped at 4x the initial bonus. Bonus can be used on selected slots only. Bonus is valid for 28 days. Spins are valid for 7 days. Full terms and Bonus apply. BeGambleAware.org.

What Jackpot Mobile Casino looks like

screenshot
screenshot
screenshot

 

Summary

Jackpot Mobile Casino caters to mobile users with a well-optimised design. Despite a smaller-than-expected game selection and restrictive bonus T&Cs, the casino's top-notch usability and customer service stood out as positives.

Bojoko rating

3.6

Bonuses

Banking

Games

Support

Usability

Pros:

Nicely optimised for mobile
Hundreds of slots
Excellent customer support

Cons:

Fees on withdrawals under £30
Restrictive bonus terms
Less games than on average

Deposit methods

Mastercard Visa Trustly PayPal MuchBetter

Withdrawal methods

Mastercard Visa Wire transfer Trustly PayPal MuchBetter

Jackpot Mobile Casino: Full review

Jackpot Mobile Casino is owned by Grace Media Ltd, and it was opened in the early part of 2015. The site, specifically targeted at mobile users, focuses heavily on slot games. In addition, it offers blackjack, roulette, live dealer games, and extremely popular crash games.

The design and layout of the site make it clear that the casino has been carefully optimised for mobile players. This is a good thing nowadays, as proper optimisation ensures that the user experience is the best possible.

However, upon entering the site, I immediately encountered the first annoying thing - the site asking for permission to show me push notifications. Of course, this is a matter of personal preference, but I personally do not like notifications at all and always try to get rid of them on my phone.

My experience on Jackpot Mobile Casino was mostly good. The biggest letdown was the game selection; I expected a larger variety with so many game providers, thinking there would be at least a thousand games. Contrary to my assumption, I found only about 750 titles which is significantly less than the average of 1,500.

Another aspect where I could suggest several improvement ideas is the casino's welcome bonus. It could be a good-sized offer as it is now, but the unappealing terms significantly diminish its value.

On the other hand, the usability and customer service of the casino are top-class. While customer service isn't available around the clock, it is open every day of the year and includes phone support.

play on Jackpot Mobile Casino »

Jackpot Mobile Casino bonuses

After registering an account with Jackpot Mobile Casino, you can take advantage of the casino's three-part welcome bonus. The first part of the bonus includes:

The subsequent parts of the welcome boost your deposits with:

For each deposit bonus, the minimum required deposit is £10, and there is a 30x wagering requirement that applies to both the deposit and the bonus.

There is also a withdrawal limit set for funds collected through bonuses, and this limit includes winnings from bonus spins as well. Therefore, you can withdraw a maximum of 4 times the amount of the initial bonus.

At first glance, Jackpot Mobile Casino's welcome package seems like a nice overall offering, providing bonus funds and bonus spins for deposits. However, the T&Cs of the bonus do impact the offer in their own ways.

First and foremost, I noticed that bonus funds can only be used on selected games. These games can be found under the Welcome Slots tab on the casino's game lobby. Opening the tab reveals 20 games picked from providers like NetEnt and Pragmatic Play, including titles such as Big Bass Bonanza, Starburst, Shaman's Dream, and The Doghouse.

As for the bonus spins, they can be used on the games Starburst, Aloha! Cluster Pays, or Finn and the Swirly Spin. The value of each spin is set at 10p in each title.

The casino specifies a wagering requirement of 30 times for both the bonus and the deposit. The winnings from the extra spins must also be wagered 30 times. This is a rather high requirement when compared to the industry average, which is around 35x and only for the bonus.

Then, we get to the conversion limit mentioned in the T&Cs. The limit covers both winnings from the cash bonus and from spins. This means you can only withdraw up to 4 times the originally received bonus amount.

To be honest, the further I read the bonus T&Cs, the less interested I became in claiming it. Let's say I deposit £50 and get £50 as a bonus, plus 100 spins. The maximum I could withdraw from the offer would be 4x the initial bonus, which comes to £200 in my case.

Would I be satisfied with such an amount after completing the high wagering requirements? I don't think so. Instead, I recommend having a look at the best UK casino bonuses.


Significant bonus terms: New players only, 18+. Minimum deposit to claim the bonus: £10. A 30x wagering requirement applies (Bonus + Deposit). Bonus spin winnings are subject to a 30x wagering. The maximum conversion amount from bonus funds (including bonus funds accrued from spins) is capped at 4x the initial bonus. Bonus can be used on selected slots only. Bonus is valid for 28 days. Spins are valid for 7 days. Full terms and Bonus apply. BeGambleAware.org.

Jackpot Mobile Casino Promo code

You don't need a Jackpot Mobile Casino bonus code to claim the bonus. Just sign up, make a qualifying deposit of £10 or more and make sure you opt-in for the bonus by selecting it in the cashier.

Jackpot Mobile Casino rewards programme

Jackpot Mobile Casino has a rewards programme from which loyal players can receive various offers such as deposit bonuses and bonus spins. To avail yourself of the rewards programme incentives, you must opt into the casino's communications. This can be made via your profile and ticking the communication preferences.

Compare the Jackpot Mobile Casino welcome bonus

Compare Jackpot Mobile Casino's welcome bonus with bonuses from other casinos. You can easily see what you get for your first deposit, as well as the key bonus terms. You can switch to a different comparison casino by clicking the grey magnifying glass icon.

Bojoko rating 3.6
1st deposit bonus 100%/£100 + 100 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 30x
Max cash out 4x initial bonus amount
Bojoko rating 3.9
1st deposit bonus 100%/£111 + 77 bonus spins
No deposit bonus 23 free spins
Min. deposit £10
Wag. req. (bonus) 60x (B)
Wag. req. (spins) 40x
Max cash out Unlimited

Game providers

Jackpot Mobile Casino features nearly 40 game developers, with prominent studios such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, and Red Tiger standing out. In addition to major providers, the casino has also included newer entrants, ensuring a high standard of quality across its game selection. On average, online casinos carry between 20 and 40 game studios.

NetEnt Microgaming Play'n GO NYX 1x2 Gaming Rabcat Big Time Gaming
NetEnt Microgaming Play'n GO NYX 1x2 Gaming Rabcat Big Time Gaming
Pragmatic Play Ezugi

Jackpot Mobile Casino boasts a diverse array of game developers, leading me to assume that the casino would offer at least a thousand games. I was somewhat surprised to find that the total count was around 740.

The selection focuses on slot games, so no surprises there. Slots are accompanied by table games, live dealer rooms, and instant win games.

The game lobby is straightforward; titles can be browsed by categories or searched by name or developer. I found the search field somewhat poorly optimised, as it initiated a search every time I entered even a single character. This might be cumbersome on slower connections.

Jackpot games don't have a dedicated category, making it significantly more challenging to find them. I tried searching for popular titles from Mega Moolah to Mega Fortune, but none of them surfaced. Instead, I only found a handful of medium-sized jackpots such as Mercy of Gods, and games with fixed jackpots like Sisters of Oz Jackpots.

Regarding table games, there's not much to report. There are only a few, and they're mainly roulette and blackjack tables.

However, the Instant Win category revealed interesting titles, such as Pragmatic Play's Spaceman and 1x2gaming's Maverick X. Both of these are popular crash games where the goal is to try and cash out before the game randomly ends. If you're not familiar with crash games, check out our article on crash gambling.

I have to admit that I was mildly disappointed with Jackpot Mobile Casino's game selection. While the site is well-suited for playing slots, there are relatively few options for other games, and significant jackpots are nowhere to be found. Considering the number of game developers, I expected much more from this casino.

Desktop game information 

  • Games: 740
  • Slots: 680
  • Table games: 20
  • Jackpot games: 15

I was genuinely disappointed with Jackpot Mobile Casino's live dealer games. There are only slightly over a dozen titles from Ezugi and Pragmatic Play, and the lobby looks uninspiring.

At least, there's Speed Baccarat and a couple of game shows, with Boom City likely being the most interesting as it offers the chance to win up to 20,000 times your stake.

For a better live game experience, I suggest browsing our best UK live casinos.

Live game information 

  • Total number of live casino games: 15

I wouldn't say it was surprising to find out that a site called Jackpot Mobile Casino operates excellently on mobiles and tablets. There's no need to install an app since the site is primarily optimised for the enjoyment and convenience of mobile users.

The only thing I didn't like was when after arriving to the site it immediately asked for permission to show me push notifications. While it's good that consent is sought rather than assumed, notifications are not my preference, thank you very much!

Using the casino on mobile is straightforward and easy. Personally, I feel that the casino looks and feels significantly better on a mobile device than on a computer - perhaps precisely because of the optimisation.

Jackpot Mobile Casino supports most UK-issued bank cards and a few e-wallets among its payment options. The minimum deposit and withdrawal is £10. All transactions are free, except for withdrawals under £30, for which the casino charges a £1.5 processing fee.

The casino's finance department aims to process all withdrawal requests within 48 hours. Compared to other casinos, this is a slightly longer timeframe, as many casinos strive to complete the process within 24 hours.

Jackpot Mobile Casino is only one of many online casinos that accept Visa. See the comprehensive list of Visa casinos if you prefer this payment method above anything else.

  • Minimum deposit: £10
  • Maximum deposit: ➖
  • Top-up account free of charge: ✅
  • Minimum withdrawal: £10
  • Maximum withdrawal: £10,000
  • Withdrawal free of charge: ✅ (withdrawals under £30 are subject to a processing fee of £1.50)
  • Pay by mobile bill: ➖

Deposit methods

Mastercard Visa Trustly PayPal MuchBetter

Withdrawal methods

Mastercard Visa Wire transfer Trustly PayPal MuchBetter

Jackpot Mobile Casino Withdrawal times 

Betarno Casino aims to handle all withdrawal requests within 48 hours. The actual time depends also on the chosen method. See below the average time to receive your funds. 

  • Mastercard: 1-5 working days
  • Visa: 1-5 working days
  • Wire transfer: 1-5 working days
  • PayPal: 1-2 working days
  • Trustly: 1-2 working days
  • MuchBetter: 1-2 working days

Jackpot Mobile Casino's customer support is available daily via email, live chat, and phone. Customer support opens every morning at eight o'clock and provides support until midnight. In addition, the site has a contact form and a FAQ page. 

Email: customersupport@thegracemedia.com
Phone: 020 3478 1906

I found the FAQ page to be quite good and answering the usual questions about account details, banking, and game fairness. If the FAQ isn't providing the answers needed, the next step is naturally contacting the support directly.

When I start the live chat, I'm greeted by a bot asking what I need help with. I get that using a bot can make things easier for the support team, but honestly, I just want to chat with a real person at this point. So, the bot feels more annoying than helpful.

You can request a real customer service representative from the bot. In my case, this took a few minutes, but I got answers to my questions right after confirming my name and email. No complaints here, customer service on Jackpot Mobile Casino works well - though it would be nice if they'd offer it around the clock.

  • Email support: ✅
  • Live support: 
  • Phone support:

Jackpot Mobile Casino conducts electronic verification for all registered users. If the verification is successful, you can log in to the casino. If it fails, the casino will notify you through a notification and instruct you to contact customer service.

For most players, electronic verification is sufficient, and additional documents are only needed later on. However, I recommend uploading ID documents and other required files to the casino as soon as possible. This way, you can avoid potential delays in the processing of withdrawals.

It can take up to 3-5 working days for the documents to be approved. You'll be notified via email once the process is completed.

The documents you'll be needing are:

  • Proof of ID (passport, driving license, government-issued ID card)
  • Proof of address (utility bill, bank statement
  • Proof of payment (photos of your card, or a screenshot of your e-wallet)
  • Source of funds

You can upload the documents by logging in and opening your account page. There's a section where you can choose files to upload. Additionally, you can send the documents via email or live chat, but I always prefer the uploader page.

Jackpot Mobile Casino prioritises transparency and player safety through its robust licensing and regulatory measures. The casino operates under the oversight of the UK Gambling Commission which ensures a fair and secure gaming environment for players.

The casino is also serious about preventing underage gambling. Each player is required to prove their ID and age and, if this can't be verified, the player gets blocked from logging in.

It's also important for you to be in control of your gaming. You can set deposit limits to manage how much you spend. In addition, if you ever need a break, I recommend using the possibility of setting a cool-off period. The cool-off lets you step away for a while and, when the period ends, you're again welcome to the casino.

You may also choose to self-exclude. By choosing this, you can set a period from 6 months up to 5 years when you can't log in to your player account.

I heartily recommend setting up at least the deposit limit. It can be done in a matter of seconds, and I've found it to be an effective way to keep tabs on my spending.

 

play on Jackpot Mobile Casino »

FAQ

Jackpot Mobile Casino is owned by Grace Media Ltd. Grace Media is known for operating a number of reputable UK online casinos.

 

Jackpot Mobile Casino is a legit casino site with a licence obtained from the UK Gambling Commission.

Jackpot Mobile Casino sister sites

Jackpot Mobile Casino belongs to Grace Media's casino family. Check out all of the Grace Media casinos if you want to visit any of the sister sites, such as:

 

About the author

cover
Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant about not rushing into anything without thorough research.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

Say "OK" to the cookies. Learn more in our privacy policy.

Get the latest bonuses, free spins and updates on new sites💰


Subscribe to our newsletter. No spam. Opt out anytime.