NRG Casino Review

If we concentrate on the positives, you might argue that NRG has considered the players' best interests as well as quality when selecting only a limited number of game providers. You can find classics like Sweet Bonanza or Big Bass Splash, without getting overwhelmed in front of hundreds of slots.

Leap and Pragmatic compile most of the library, and NRG has chosen slots from developers quite selectively to keep the collection nice and tight. This kind of game selection probably works well for a casual slot player but will most likely leave a true slot wizard wanting more.

I did some testing on the casino and was positively surprised by the experience. The small number of slots made it easier to find hidden gems and test out some of the more unique game providers.

The site downloads fast, and I didn't experience any unnecessary delays when scrolling through the library. Every slot that I tried loaded quickly, leaving a good overall feeling.

NRG offers a few table games as well, so you can fulfil your blackjack or baccarat needs. NRG doesn't have the normal jackpot games, but you can find fun and exciting Drops & Wins and Megaways slots from their selection. You can even find a couple of crash games from the live casino.

If you feel like testing out something other than slots or casino games, read our NRG Betting review and check out NRG's sportsbook.

Game Information

• Games: 200
• Slots: 150
• Table games: 5
• Jackpot games: 0

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

The simplicity of game selection continues in NRG's live casino. There is a decent selection of games, with nice variations of bet limits to suit different kinds of players. The games will give you an excellent experience with smooth usability and fast loading.

I like that NRG has added a bar with introductions of some of the games at the top of the page. This allows you to familiarise yourself with these games and might give you an idea of what to play next.

I also appreciated the fact that live casino games are divided into ten categories, which makes it easy to find your favourites. The search tool might come in handy if you're looking for something specific. I must still add that even without any categorisation or search options, it's really easy to scroll through the live casino. 

You will find a good selection of blackjack and roulette tables, but if you're a fan of crash games or game shows you may find the offering slightly underwhelming. Game show fans should check out our live casino game shows page.

Live Game Information

• Live casino games: 50

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

It's important that a casino functions well with a mobile device, as we tend to spend more and more of our screen time on these devices. NRG offers an app which will give a very user-friendly experience. However, there's no need to download the app if you don't want to.

NRG is running on HTML5 technology, which means that the user interface is light and fast. You can easily play directly through your web browser and get the same kind of experience as you would with the app.

I like that everything is just in the right place in your mobile browser and the screen can fit ten slots at a time to make scrolling nice and easy. I also enjoy the visual design of the page, as all of the colours from the slots give a nice contrast to the black theme.

Browsing on mobile is maybe even better than it is on a desktop. Many features pop up as a slider on your screen, which is great for mobile but doesn't quite seem natural with a desktop browser. The mobile experience is robust, enabling you to enjoy NRG on all devices.

NRG has the most essential payment methods, but the offering isn't by any means particularly outstanding. You can use Visa, MasterCard, Maestro, or opt for a bank transfer to make a deposit. NRG is also a cheque-friendly casino.

However, NRG pulls out an ace in terms of payment limits. The minimum amount that you can deposit is just £1. This limit is simply awesome, as it allows you to play with just a couple of pounds if you want to. NRG isn't the only casino that offers such limits, so you might be interested in our dedicated low minimum deposit casinos page.

Most of us can use some of the methods that NRG offers, but in terms of transfer speed and efficiency, some may find the lack of e-wallets a bit disappointing. E-wallets are popular because they are fast and safe to use. Some of the most favoured ones are Neteller and Skrill. Our experts have done a stellar job and collected the best Skrill casinos for you to see.

The average withdrawal times at NRG are 2-5 working days.

The withdrawal times may differ depending on the method chosen, so bear in mind that these are just estimations. NRG aims to complete each withdrawal process within a few days so that you can enjoy your winnings as quickly as possible. NRG's withdrawal times align with the industry average.

Underneath, you can see the estimated times for each method.

• Mastercard: 2-5 working days
• Visa: 2-5 working days
• Maestro: 2-5 working days
• Bank transfer: 2-5 working days
• Cheque: 2-5 working days

The casino offers support on its site by answering a handful of your questions in the FAQ section. The FAQ includes some crucial and helpful information, but it doesn't cover every detail. A bit surprisingly, you can't find customer support's contact information in the FAQ.

NRG has placed an emphasis on social media regarding the ways to contact their support. From the bottom of the page, you can find links to their social media accounts and get in touch with them either on Facebook, X, or Instagram. I contacted them via Facebook but unfortunately didn't receive an answer.

Another way to contact support is via email, writing to cs@nrg.bet. I tried this method as well and got an answer after six hours, which was a disappointment after not receiving any help on social media.

The speed of the responses should be faster, as players tend to compare different casinos at the same time. Relying heavily on social media is also a bit risky because there are still people who are not on these platforms all the time. Hopefully, their customer support will improve in the future.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌

Due to UKGC regulations, NRG is required to verify all of its customers to guarantee the safety of both the players and the casino. It's important that minors can't access any gambling activities and that players' funds are obtained legitimately, without any indication of criminal activities.

The Know Your Customer process is pretty simple with NRG. It's automated for efficiency, but if your account can't be automatically verified, you are required to do it manually. Otherwise, your account will unfortunately be suspended until the KYC process is complete.

You should expect to send in at least some of these documents for verification:

• Bank statement
• Payslip with address displayed
• Certification from bank
• HM Revenue and Customs letter
• Contract or bill from a utility supplier with address displayed
• Passport
• Driving Licence

You can make the process much faster if you always keep a recent collection of documents on your computer. This way, you can send the needed documents straight away and avoid unnecessary delays.

NRG is a safe casino licensed and regulated by the United Kingdom Gambling Commission. We only review licensed casinos, which means that they are reliable and trustworthy.

NRG also promotes responsible gaming in multiple ways. You have multiple tools to limit your playing in case it feels like gambling is taking control over you. You can utilise the listed questions to help identify the possible problem from NRG's responsible gambling section.

Other useful methods that NRG offers are:

• Deposit limits
• Take a break
• Self-exclude

The bottom of the site provides helpful contact information for organisations that offer supportive services, such as GamCare and GambleAware.

NRG has several alternatives, as many casinos are under the umbrella of brands that use Playbook's platform. While sports betting is Playbook's primary focus, it also caters to the needs of casino players.

Alternatives to NRG include Rhino Bet, BetZone, and Planet Sport Bet. Here, you can find reviews and brief information about these sites.

• Rhino.bet Casino review: Rhino Casino is a strong all-rounder that has a little bit of everything. It has an excellent platform, a nice design with some personality, and everything works without a hassle, especially on mobile. 
• BetZone review: BetZone is a casino with pedigree. It doesn't have a massive online presence, but if you can get past the size issue, you are in for a good time. BetZone is a particularly good choice for mobile players.
• Planet Sport Bet review: Planet Sport Bet takes a straightforward yet effective approach to its casino offerings. The brand features over 500 games from leading providers.

NRG casino is owned by SharedBet Ltd. company.

NRG withdrawals will take between 2-5 working days.

NRG casino is a completely legit casino with a UKGC license.