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Pokerstars casino review (UK)

User checkmark This listing was updatedLast updated

100 bonus spins

1st deposit bonus

Play here »
  • Bonus code CASINO100
  • Wagering No
  • Forfeitable Yes
  • No deposit bonus 50 free spins
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingYes
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User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Wire transfer Skrill +8
Mastercard Visa Wire transfer Skrill +4
NetEnt Yggdrasil Play'n GO Thunderkick +13
NetEnt Yggdrasil Play'n GO Thunderkick +13
Evolution Gaming Playtech

Pokerstars is a household name in the world of online poker. They are the largest poker service in the world, but that is not all. Pokerstars Casino provides you with an amazing gaming experience with slots and casino games.

Pokerstars started all the way back in 2001. They have provided customers with premium gambling services since then and continued to expand and improve.

For years, Pokerstars was just known as the world greatest online poker service. In 2015, they decided that this just wasn't enough. PokerStars wanted to give players even more, so they launched a proper online casino. Now customers would have access to both casino games, like slots and table games, as well as a sportsbook.

PokerStars is one of the oldest names in the online betting business. It is so old I completely forgot I already had an account with them, which I created years ago, and that it still had money in it.

But I am glad I did because this reignited my passion for poker. I’m not a great poker player but I am a fairly decent one. Being back on that virtual table reminded me of the thrill of the game. Add to that the possibility of slots, live casino games and sports betting and you have an operator which provides the complete package.

As one of the longest standing betting sites out there, PokerStars offers a solid user experience. Even though there is so much to play and bet on, everything is neatly categorised. It was a breeze to get my way through what was on offer.

There is a reason why Pokerstars is so popular and has operated for so long. They know what they are doing and offer a great service.

This is how PokerStars mobile casino looks like

Pokerstars loves a great bonus offer, and so they decided to give their players something everyone will enjoy. When you make you first deposit, you can grab yourself some wager-free spins.

But before you do that, you can get 50 free spins just by registering an account. No deposit is needed to get this bonus. Just head over to Pokerstars from the links on this page.

  • Deposit and play £10 to get 100 bonus spins

When you make your first deposit, use the bonus code CASINO100 to get 100 bonus spins. The spins are awarded to you after you have deposited and played at least £10. The spins are given in three batches of 25, 25 and 50 spins on consecutive days.

All winnings from the bonus spins are paid in cash.

Note that this bonus is limited to deposits made with debit cards.

For first-time depositors, the PokerStars bonus is a sweet one. First up, there is a wager-free no-deposit-bonus, which is a wonderful deal. This is followed by 100 more spins when you make your deposit.

The big deal here is the fact that they are wager-free. This is a rare thing amongst online casinos and something you should be looking out for. I always recommend players to pick bonuses with the lowest possible wagering, as it makes cashing out from them so much easier. And nothing is lower than zero.

It is worth keeping in mind there are a lot of goodies up for grabs through the Stars Rewards.

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First deposit bonus code

Pokerstars 's first deposit bonus code is CASINO100.

No deposit bonus code

You don't need a bonus code to claim Pokerstars 's no deposit bonus.

Significant terms and conditions

  • New players only.
  • Minimum deposit: £10.
  • Only deposits made with a debit card will qualify for this offer.
  • Wager £10 to unlock your bonus.
  • Free spins are paid in three batches of 25, 25 and 50 spins.
  • All winnings from the spins are paid in cash.
  • You have 7 days to use the spins.

and bonus terms apply.

Extra and no deposit spins

Before you deposit, you can get a taste of what's up ahead with our no deposit bonus. Grab yourself some extra free spins before you make your first deposit.

All you need to do is sign up and verify your account. For that, you'll get the following bonus:

  • 50 no-wagering free spins

This bonus offer has no wagering requirements and all wins are paid in cash when you finish your spins.

You don't need a bonus code to claim Pokerstars 's no deposit bonus.

This no deposit bonus has no wagering requirements.

VIP / Special promotions

Active players can benefit from PokerStars Star Rewards program. You can opt in and start collecting points right away. Every time you play real money games (conditions apply), you earn points.

Get enough points to complete your progress bar and you get a chest full of treasures. These include, but are not limited to, free plays and StarsCoins. The higher the level, the better the treasures are.

Welcome to Pokerstars, your home for amazing slots and classic casino games.

There is so much to do at PokerStars. At first, you might be overwhelmed by all the games on offer but when was that ever a bad thing? The only slight downside is that you will need to download the software (both on desktop or mobile) if you want to play poker. But this is a small trade-off considering you will unlock the possibility of thrilling tournaments and open tables with different buy-ins.

PokerStars has collected a catalogue of great games from leading game developers. NetEnt, Play'n GO, Yggdrasil, Pragmatic Play, Thunderkick and many more can be found right here.

On desktop (and on the app) you will get access to sports betting, slots and live casino games. There’s a great range of slots on offer from well-known providers. NetEnt and Play’n GO feature heavily but many others are also available. What I found odd was the Yggdrasil games were available on the desktop version but not on the app. This was slightly disappointing, as I do like a good game of Vikings go Berzerk now and then.

Browsing through games may be a bit tricky. There are few categories to be able to discover new games. A search bar is available and as soon as you start typing, it will return all slots available with the typed word. You can also type in the provider and all their games will be listed. But the way the games are displayed is messy and is a real disservice to the rest of the site.

For casino gamers, PokerStars has dozens of table games and a versatile live casino service. Play by yourself or have fun with live croupiers in a realistic casino environment.

Pokerstars is more than just a regular online casino. They are the largest online poker service in the world. With Pokerstars, you can access over 20,000 opponents at any given time.

The site runs thousands of tournaments ranging from small sit'n'go events to massive world wide multi-million tournaments. Pokerstars is the place for those who want to go all the way in the world of online poker.

And that's not even all. PokerStars also has a sportsbook to boot. Bet on football, horse racing, tennis, rugby and so much more.

Desktop game information

Games 1600
Slots 1350
Table games 25
Jackpot games 210

Desktop game providers

NetEnt Yggdrasil Play'n GO Thunderkick IGT Quickspin Leander Evolution Gaming Playtech Big Time Gaming Pragmatic Play Red Tiger High 5 games BluePrint Gaming Stakelogic Light & Wonder Skywind Group

Pokerstars mobile casino is an adaptive and lightweight place for you to play wherever you are. It is built with HTML5 technology, which means you don't even need to download any apps to play our casino games. Just open your browser, hop on to their site and enjoy.

Accessing the PokerStars website via the Chrome browser on an iOS device, I was able to use the casino and sports section seamlessly. The experience mirrors that on desktop and you will also get the list of the recently played games.

You can find almost all of the slots and casino games in the mobile casino. You have a massive selection of games that play on any modern phone or tablet.

If you want to play poker, you will need to download the mobile app, there’s no other way around it. Once you download the app, you will also be able to play casino games and bet on sports.

Mobile game information

Games 1400
Slots 1150
Table games 20
Jackpot games 200

Mobile game providers

NetEnt Yggdrasil Play'n GO Thunderkick IGT Quickspin Leander Evolution Gaming Playtech Big Time Gaming Pragmatic Play Red Tiger High 5 games BluePrint Gaming Stakelogic Light & Wonder Skywind Group

Get ready to experience super realistic gaming in the live casino section. These games feel just like a brick-and-mortar casino and you get to play on real tables with the help of live croupiers.

PokerStars live games come from two big names in live casino entertainment, Evolution and Playtech. With developers like these, you can rest assured that you are in for a high-quality experience.

Pokerstars live casino catalogue has a lot of options. You can try Blackjack, Roulette, Baccarat, Sic bo, Andar bahar or maybe try something different with live slots or game shows. Don't forget to check out their exclusive live tables.

Live game information

Total number of live casino games: 58

Live game suppliers

Evolution Gaming Playtech

Pokerstars has always advocated safe and responsible gaming. They have always tried to build a service where gambling can be enjoyed safely and to help those who need it.

PokerStars customer support is there for you even if you just need the slightest bit of help. With their aid or from your account settings, you can set yourself limits, including:

  • Deposit limits
  • Game limits
  • Time limits
  • Self-exclusion

If you or someone you know needs help, they provide easy access to gambling help services. You can contact Gamcare, Gambling Therapy or Gamstop for additional help.

If you ever need help, PokerStars got you covered. The most common questions, and some uncommon ones, are answered in their comprehensive FAQ. You can use search or browse categories to find the answer you are looking for.

If you need to contact them, you can reach the Help Bot (called Stella) by clicking the green contact bubble. It is good to be logged in to get better help. Stella can help reach the human customer service in case you need them.

Customer support at PokerStars is hit and miss. With my account complications, I needed to get in touch with support a few times. The first time around my experience was OKish. The customer rep was professional, but I did get the feeling he was new to the job and didn’t understand the nitty-gritty of certain problems. He gave me some wrong info and I did waste a bit of time getting to the bottom of my problem, which he didn’t manage to solve.

Then the next day I got in touch with support again and spoke with Andreia, who was awesome. She told me what was actually going on and what caused the problems. She helped me fix things up and get me going in the right direction.

Unfortunately, this was the end of it all. At one point I couldn’t log in so sending me emails asking me to log in made me quite frustrated (especially when I highlighted this quite clearly). I was only able to send one-way emails, to which a customer rep would reply with a canned reply not addressing my issue. Finally, I went on the PokerStars support Twitter account and there I managed to solve my issue as I was able to have a two-way conversation.

I was close to just quitting everything and not touching PokerStars ever again. Luckily, the person on Twitter - KK - took great care of me and was able to solve this headache.

So, if you get the right support agent, you are in good hands, but that is not the case for every agent.

Site languages

English, Finnish, German, French, Russian, Latvian, Lithuanian, Slovene

Email support languages

English, Finnish, German, French, Russian, Latvian, Lithuanian, Slovene

Live support languages

English, Finnish, German, French, Russian, Latvian, Lithuanian, Slovene

Phone support languages

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PokerStars follows the gambling laws strictly, and as a part of this, they need to know who you are. This process begins when you join the casino and create your account.

If they are having problems identifying you right away, you need to upload documents as proof via our document uploader. PokerStars might ask these documents as well at some point.

  • Proof of identity - ID, passport, etc.
  • Proof of address - Utility bill, bank statement, etc.
  • Proof of deposit - Picture of your card, online bank screenshot, etc.

Creating an account with PokerStars worked slightly differently than usual. I was asked to provide an email address, a username and a password, and my account was created there and then. After this, I was invited to fill in the usual personal details. I received an email welcoming me to the casino and reminding me of the welcome bonus offer.

Verification with PokerStars was one for the record books. I was in touch with support at the time and they gave me a link where to upload my documents. I did it whilst on live chat and my account was verified there and then. I just needed to send a copy of an ID document and a recent utility bill for proof of address.

PokerStars provides their customers multiple ways to deposit and withdraw funds. Deposits are instantaneous and withdrawals usually take between 1-2 days.

Depositing with PokerStars is a breeze and I kind of wish everything worked as well as this. There are many different methods to use and on this occasion, I deposited £40 using a debit card. In the middle of the transaction, I needed to use my bank app to confirm the deposit and within a few seconds, I was ready to jump into action.

Withdrawing is easy, although not that straightforward. I asked for a £60 withdrawal and the system was only showing me a £40 withdrawal. I continued with the process and turns out the extra £20 was also included. I have a feeling that the £40 mentioned was my initial deposit amount, which would simply be reverted, and then the company would only need to cash out the rest of the withdrawal. This is the first time I’ve seen this happen, so I was a bit perplexed but it does make sense. I received an email about the request instantly and the money was with me less than 24 hours later.

Depositing methods

Mastercard Visa Wire transfer Skrill NETELLER Trustly Paysafecard PayPal Maestro Neosurf Apple Pay MuchBetter

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER PayPal Apple Pay MuchBetter

Withdrawal times

Mastercard 0-2 working days, Visa 0-2 working days, Wire transfer 1-5 working days, Skrill 0-2 working days, NETELLER 0-2 working days, PayPal 0-2 working days, Apple Pay 0-2 working days, MuchBetter 0-2 working days

Play here »

First deposit bonus: 100 bonus spins

Wagering: No

Bonus code: CASINO100

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