- Good UX/UI
- Loyalty wheel
- Large selection of games
- Maximum caps on bonuses
- Could do with more live casino providers
- High wagering on the welcome bonus
Rialto Casino invites you to join the ultimate in casino experiences. When you join this top casino site, you will be able to discover a massive collection of online casino games that are tailored to match every casino player needs.
Players can expect a refined casino environment that prides itself in providing a secure and entertaining casino to play in. When you arrive at the homepage, you will get to see a list of the best live dealer games, top picks, progressives, must drop jackpots, and the best promotions on offer.
Their customer support is second to none – nothing is too much trouble for them when you need to call with a problem. The support team is there to help you.
Also, there is always something for the mobile players. The mobile casino goes with you everywhere.
Rialto Online Casino has managed to bring the magic of its physical presence into the digital space. Operated by The Rank Group, this casino automatically has access to a variety of game providers, including Evolution Gaming, Red Tiger and Novomatic to name a few. I was pretty spoilt for choice at Rialto Casino, from slots and table games to jackpots and scratchcards, I had it all.
If you have played at other Rank Casinos then you will be familiar with the layout, as their brands tend to follow the same blueprint. Simple and easy to navigate, with a great UX/UI, it is no wonder Rank likes to stick with the same format.
Signup is super quick and completed within three simple steps. There was no need to verify my account either, which meant I could get playing asap and withdraw straight away.
Generally, I really like the offering at Rialto Casino. However, there are a few key areas that could do with improvement. Read on to find out what they are and what to look out for.
Rialto loves spoiling their players with great bonuses and promotions. For new players, they have a deposit bonus that also gives you bonus spins.
After you make your first deposit at Rialto Casino, you will be entitled to the Welcome Bonus. Simply click on ‘Welcome Deposit Bonus: Double your first deposit up to £100 plus 100 BONUS SPINS’ at the Cashier to get things rolling.
Players will be able to claim this offer with a minimum deposit of £20 on their first deposit. Just head to the cashier, choose your preferred payment option, make your deposit, and then you will receive your welcome deposit bonus.
The Rialto Casino welcome bonus is strong. I was offered a 100% deposit match up to £100 PLUS 100 free spins! An offer like this is almost too good to be true, right? Unfortunately, that is the case. Rialto hide the details of their bonuses in the T&Cs, which when read, significantly reduces the appeal of the bonus.
To claim the welcome bonus there is a minimum deposit of £20. Personally, I think this is too high, especially when compared to the market. When you factor in the 50x wagering requirements. Plus a winnings cap of 5x for the bonus and £10 cap per 10 free spins, it doesn’t seem worth it.
Rialto Casino does have a nice loyalty bonus feature that comes in the form of the Loyalty Wheel. It’s nothing particularly innovative, but I appreciate casinos that award loyal players. Simply play £10 on any slot each day, and you will be given a chance to spin the wheel. Prizes here include a £1,000 bonus, free spins and loyalty points. If you’re a regular slots player, I would recommend giving this a go.
I would recommend opting in to marketing emails from Rialto Casino. They send out a good range of deposit offers with plenty of free spins to claim!
My advice to anyone looking to make the most out of the bonuses at Rialto Casino is to ALWAYS read the terms. Also, make sure you are correctly opting into the relevant offer. If you don’t see it appear in your account, then contact support immediately.
First deposit bonus code
You don't need a bonus code to claim Rialto Casino's first deposit bonus.
Significant terms and conditions
- First deposit only.
- Bonus minimum deposit: £20.
- 50x wagering requirement apply.
- Winning capped at 5x bonus amount.
- Free spins: 10 batches of 10 FS daily.
- Winning capped at £10 per batch.
Extra and no deposit spins
VIP / Special promotions
As a member of Rialto Casino, as a loyal player, you will get to take advantage of the various promotions they are running at the site. There’s something for every discerning casino player. You could get your hands on a £1,000 bonus when you take spin on the Loyalty Wheel. This takes place each day and might put you in a winning position.
Keep an eye out for other top promotions such as the Loyalty Points. You can pick these up by playing on the collection of games at Rialto Casino. Different slots and games have their own values. For example, if you spend £1 on an Exclusive lot you will collect 3 points. By wagering £1 on one of the regular slots, you’ll get 1 point. You can see your points by checking the Loyalty Points Balance.
Rialto has managed to build up a top collection of games and slots from some of the best providers in the business – this includes IGT, Eyecon, Microgaming, Play’n Go and others.
The most popular titles includes such classic as Cleopatra slot, Diamond Link™ Might Elephant slot, 9 Masks of Fire, Gonzo’s Quest and more. With each game, you will find top features such as bonus rounds, scatters, wilds, and free spins.
As one of the more recognisable brands in the Rank Group's arsenal, it’s no wonder that there is a big selection of games on offer. From slots and table games to jackpots and scratchcards, I was pretty spoilt for choice.
Rialto have done a good job at bringing their physical presence online. They have done this by adding a range of providers from Red Tiger to Evolution Gaming.
The casino has a simple navigation bar that makes it incredibly quick to access the vast array of titles. When on the casino page, you also have the option to filter by features and paylines or search for a specific game. It took me no time at all to hit the live blackjack table or locate my favourite wizardry slots, Rise of Merlin (try it out!).
One of the noticeable differences with Rialto compared to other Rank Casinos that I have played at is its Novomatic area. On the main navigation bar, there is a specific tab for Novomatic slot games. Novomatic is a great game developer, with titles such as Book of Ra and Reel King to its name. However, I do not think that they warrant their own tab on the site. If I had the choice, I would split out the live casino and give that its own tab!
Desktop game information
Desktop game providers
Playing on your mobile phone or tablet is easy at Rialto Casino. They have built their site so that you can play with any modern mobile device.
You can find all the great games available for you in the mobile casino as well. You won't miss a thing here.
Much like desktop, the Rialto Casino mobile browser is intuitive with a great UX/UI. You can tell from the get-go that this is a mobile-first casino. The layout follows the same blueprint of other Rank Group casinos, which makes it feel very familiar. The homepage has everything you need, from jackpots to the latest promotions, you don’t need to look far to find something. The game tiles are well proportioned with crisp imagery and evenly spaced. I find some casinos like to squeeze as many columns as they can sometimes. I never experienced any issue opening and playing any of the games. Generally, the loading time was circa 8-13 seconds. Unfortunately, there is no Rialto Casino app, but that doesn’t ruin the experience!
Mobile game information
Mobile game providers
Get into a real casino mood with live casino games. Rialto has gathered some of the greatest games for you to play.
The live games come from Evolution and Authentic Gaming. These two developers are known for their high-quality products and innovative games. You can play the classic table games, but you can also try some of the wackiest games you will ever see.
Live game information
Total number of live casino games: 48
Live game suppliers
Rialto Casino takes safer gambling very seriously indeed. There are a number of tools in place for players to utilize as they play. What are these tools we hear you say? These are the Deposit Limits – this will help you set a limit on the amount you can lose. This can be daily, weekly, or even monthly.
You will also find Game Session Reminders; this will let you know how long you have been playing and help you decide when to take a break away from your game.
If you want some time away from gaming, you can use Take a Break. You can choose up to 6 weeks away from playing; this tool will lock your account for this period of time. Once it is over, you will find your account as you left it. However, if you want an even longer period away from playing, you can opt to self-exclude. This can be put in place for up to 5 years.
For more information, be sure to head to the Safer Gambling Hub read all about this option.
Rialto customer support team is ready to help you with any questions you might have. You can contact the Rialto help services via email, live chat or phone.
Customer support is available to answer you between the hours of 7am to 10:30pm, 7 days a week.
I was impressed with the support channels available at Rialto Casino. What I really like is that Rialto have made it easy to access support in multiple ways. From the webpage footer to the My Account section, players can find help extremely quickly and easily.
The main methods of contacting support are live chat (7am - 10pm) and telephone (8am - 8pm), both available 7 days a week. If you’re not in any rush for answers, then email is also a good channel that is accessible. In addition to the support channels, there is an okay FAQ page. Although I do think they could have added more content there.
Unfortunately, I didn’t have a particularly good experience with the live chat wait time. Firstly, I was waiting 19 minutes to speak with an agent, all the while being in position 1! If that’s how long you have to wait to be next in line, then I dread to think what position 50 is like. This is something I have experienced at other Rank Group casinos and a definite area for improvement.
Email support languages
Live support languages
Phone support languages
When you join the casino, you will be required to provide the necessary documentation to verify your identity – this applies to all players. This is all done efficiently and without hassle.
You must provide Rialto with three pieces of information. This includes proof of ID, address, and source for funds.
All this information can be confirmed by sending a digital copy of your passport, drivers license, bank statement, or payslip. The casino customer support team will then scan all these documents and confirm the details. You have nothing to worry about, the whole process is 100% confidential.
As with other Rank casinos, Rialto uses 3rd party verification techniques to validate your details upon registration. Personally, I love it when casinos do this as it means less time faffing around trying to find the right documents, scanning or taking a picture and uploading it.
Rialto do state in their terms that you will be asked to provide verification if the automatic check is inconclusive. Such CDD checks will require proof of ID and address, such as a passport or driver's licence and a bank statement or utility bill. There is no option to arbitrarily upload docs, you will be contacted by Rialto and asked to send it via email.
It’s worth noting that all players who surpass a certain threshold of activity, will be asked to complete further verification checks. This is different to player verification and will require documentation such as the source of income.
When you start playing at Rialto Casino, you will find multiple great ways to make cash transactions. You will be able to pay with Visa, Mastercard, Paypal or Paysafecard.
One thing is for sure, at Rialto Casino, you won’t be stuck for deposit and withdrawal options. On most occasions, your withdrawals can be in your account within ten minutes.
The Rank Group provides the same selection of payment methods across all their brands. Generally, there is a good range of payment methods to choose from. Options include Visa debit, Mastercard, PayPal and Paysafecard. I tend to say the same thing about Rank Group casinos, and that is I think they would greatly benefit from adding Skrill and Neteller.
Upon initial deposit, I was asked to register my card details. The process was quick and meant that my following deposits and withdrawals were more streamlined. I made a £40 deposit via Visa Debit, which was completed in a matter of seconds. I have previously been asked by other Rank Group casinos to provide verification documents when making a withdrawal. However, I was not asked to do the same with Rialto casino. Maybe this is because I have already done it with another brand in the past? Either way, I liked not having to do it.
Like other Rank casinos, Rialto's states that their withdrawals are processed instantly, with cash appearing in your account within 10 minutes. I have tested this claim on a couple of Rank casinos, and unfortunately, it has not been the case each time. My withdrawal took just over 24 hours, which is still pretty good.
Mastercard 1-3 working days, Visa 1-3 working days
Dylan has been working in the iGaming industry his entire career thus far. In that time he's worked for multiple global operators, both sportsbook and casino. His expertise in marketing and promotions makes him a perfect candidate to review any casino offering.