Regal Wins Casino review (UK)

When you register at Regal Wins and make your first deposit, you will be entitled to the 1st deposit bonus. Bojoko readers get a special bonus which has both bonus money and bonus spins.

FIRST DEPOSIT

Make a first deposit of £20 or more and you will be rewarded with a 100% deposit bonus up to £300. You also get 50 bonus spins on Starburst.

• 1st deposit: 100% bonus up to £300 + 50 bonus spins

Use promo code REGAL to claim your bonus.

Players should go to the cashier make their deposit and then then receive the bonus above. The up to £300 can be played on any slot game apart from progressive slots and bonus excluded games.

For players who like to play with bonuses a lot, you will like Regal Wins. They have a fairly robust bonus system with several promos for different games. Your legitimacy for each promo is well elucidated with respect to each game. To add to that, I received messages on my phone with new promotional offers for some of the games I played.

Though the bonuses are large and plentiful, their terms could use some work. The wagering requirement of 50x for both deposit and bonus is atrocious. It is truly an act of wonder if you manage to cashout from this bonus. And, should you be able to do so, be wary of the withdrawal caps. Bonus spins have a cap for each batch and the bonus money is capped at 5x the initial bonus.

This bonus should be viewed as a way to test the casino and get extra playtime, but that's about it.

First deposit bonus code

Regal Wins's first deposit bonus code is REGAL.

Significant terms and conditions

• 1st dep. of £20-£300, max bonus £300 on selected slots.
• 50x wagering on the sum of deposit & bonus applies.
• Max convertible 5x bonus amount received.
• Free Spins: Use code: REGAL when depositing in the cashier.
• 5 Batches of 10 FS Daily.
• Winnings capped at £10 per batch.
• T&C's Apply. 18+

Please gamble responsibly.

VIP / Special promotions

At Regal Wins, no player gets left out! Thry offer their players the chance to pick up some top offers, promotions, and bonuses after they become a member – all these are updated by the site – so don't worry about the same old stale offers.

You will find offer like the Wheel of Wins – where you can win bonuses, cash, points, and plenty more. You can also play for loyalty points; you can pick these up when you play their games.

One area where Regal Wins does not slouch on is surely the games you can choose from all around the casino. There are beyond 1,400 games present and ready to be played in the casino. I also noticed how well-categorised they were in their respective areas albeit a bit too spread out. It could be cumbersome for some people to have to walk to so many sections if the games are too segmented. That being said, I could see why they felt the need to categorise them in so many ways like Features, Paylines, and Themes due to the sheer number of games I could play.

The slot games were fun and I never felt like it was too clunky or tight as I would in some other casinos. Instead, there was enough space for me to feel it I was playing and enjoying that space all to myself, and that was appreciated.

You can take a trip to Ireland on the reels of Rainbow Riches slot, brave the jungles of south America with Gonzo in Gonzo's Quest slot, or begin an adventure on the plains of North American with Buffalo Wild slot! Each of these games are loaded with top features and rewards such as free spins, bonus rounds, and more.

All in all, the games in the Regal Wins casino are varied and plenty and are also segmented – to both the casino's benefit and detriment depending on the situation – but the slots made me feel like a kid again playing arcade games. I valued the space I could call my own to immerse myself in the many slot games. Nevertheless, the games were handled with professional expertise.

Desktop game information

• Games 1450
• Slots 1320
• Table games 35
• Jackpot games 225

At Regal Wins, you can enjoy a great selection of live casino games. They have all the classics and a lot on interesting new releases.

Their games are courtesy of Evolution and Authentic Gaming, which means that you are in for a treat. These developers create some of the best live games available with top-notch visuals and gameplay.

Live game information

• Total number of live casino games: 80

Playing on the go has never been easier. At Regal Wins, you can play with any modern mobile device directly from its web browser. No need to download any apps, just quick fun when you feel like it.

Regal Wins mobile casino is built with HTML5 technology, which makes it fast, responsive and very compatible.

The first thing I noticed when I opened Regal Wins' official website was how nice the user interface looked compared to the desktop version. There is no question that the mobile casino was given proper care, and not just be an afterthought.

Now, there were some issues with specific visual elements loading poorly, which caused me to stay in place and wait, so I could properly scroll past them without the screen jerking. This could be just that the servers were a bit busy that day, but if your casino has issues like this, maybe tweak it a bit and make it lighter.

Regarding the efficacy of the mobile gambling experience, it was very solid. There was barely any lag in play while I tried out some of the popular games on the Slingo and spin games with all their variants. The website was easy to navigate and never felt too confusing for the most part.

Online banking and transactions are something that everyone of us worry about. However, at Regal Wins, you will find a number of procedures that will help make this process easier.

They use many methods to keep your money transfers and personal information safe. This includes the latest P128 SSL Digital Encryption. You will be able to deposit and withdraw cash with ease and security. Banking methods used at the site include Visa, Mastercard, PayPal, and Paysafe Card. Again, all these are protected by the most recent SSL security.

The minimum deposit is nice and low at £5, which is a positive. The smaller the amount you can deposit, the easier it is to enjoy the casino. In comparison, most casinos have a £10 minimum, while some can go as high as £20 or £25.

When it comes to the deposit and withdrawals, it's a bit of a mixed bag. While Regal Wins gives you a fair amount of options to deposit your betting account such as Paypal, Visa, Mastercard, and Paysafe, people who have their credit cards from American Express and Conti Financial Services cannot deposit.

I liked that they had the option of a deposit cap on what I can spend daily because this keeps me from spending over my budget, but the withdrawal takes a tad too long when compared with others.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days
• PayPal 1-3 working days

Regal Wins' support team is there to help you. You can get quick answers to any questions or queries you might have.

You can contact them via email, live chat or phone by calling 0800 031 4961.

From my experience of calling and speaking to the Regal Wins support team, they are good and seem very communicative. An issue with the timing is that you can only call their customer care within 8:00 am and 8:00 pm, and the live chat starts at 7:30 am and ends at around 10:30 pm. Because I and a lot of people bet at later hours online, if any issue comes up, we would have to wait till morning to get out complaints to them. Still, though, I find it nice that they have both customer care and live chat service as this gives people more options. I did try getting to them via email, which is active 24/7 and they replied within an hour or so.

When speaking with them, the customer care representative I spoke to was a well-spoken lady who was cordial and understanding. She did not get annoyed even when I asked annoying questions – I did this on purpose to see how they'd respond to confusing or ignorant questions – and I found the entire conversation pleasant. One of the best customer services I have seen from a casino.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

Regal Wins takes player care very seriously, part of this is confirming a player's identity. This helps reduce risk both for the player and the site.

So, for you to play at the site, you need to provide the site with proof of name, address, and source of funds.

This can be in the form of passport, photo driver's licence, a recent bank statement, or utility bill.

All the details of this process are found in the The Terms and Conditions section of the site.

The KYC procedure is pretty good from a player's point of view. Regal Wins require you to confirm your age and identity for security and safety reasons hence, means of verification is imperative. This is done through their Player Verification system for both online and live instances.

On mobile or a laptop, the KYC can be done automatically when you register an account or you might be required to send the Regal Wins verification team your documentation as proof. Typically, they asked for my ID card and address documentation and there is a dedicated space to send it to. Very standard.

What I appreciated was the Account Verification process that the Regal Wins team has as a means to be ethical and make sure a client can afford the game level he is betting on. This is not done when you begin, however, but comes later on after a specific betting quota has been reached. I would have liked for it to be checked at the beginning but the KYC process was fair and not too long, in my experience.

When you play here at Regal Wins, you will find all the tools and support you need to help you play safely at the site.

They offer a number of safeguards to protect players. These include deposit limits, game session reminders, Take a Break, and even Self Exclusion. All these are aimed at the well being of each player.

From Regal Wins' site, you can contact organisions such as Be Gamble Aware, GamStop, National Problem Gambling Clinic, GamCare and others.