SlotsMagic Casino Review

You are welcomed with a wide choice of 4,300 slot games, table games, live dealer titles and more. With the majority of games catering to slot fans, there are still plenty of alternatives for players who want to enjoy a different kind of challenge.

Not only was I impressed by the size of the SlotsMagic library, but this is also well-organised and easily navigable from the home screen.

You can see your most recently played titles just above the fold, for example, while these games sit just beneath a vertical menu that displays the site's full range of available verticals.

You can click through this menu's ‘More' tab to access the live casino, while the handy search icon is located as the very first option on the left-hand side of the screen.

Overall, the game loading times are fairly impressive too, with titles such as the Book of Dead opening in 10 seconds on average. However, I did incur some minor delays when loading standard table games like European Pro Roulette, which took more than 20 seconds to open in some instances.

Slots Magic is a haven for casino gamers. No matter what you like to play, they have it. Simple as that.

Desktop game information

• Games: 4550
• Slots: 4300
• Table games: 50
• Jackpot games: 15
• Crash games: 1

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

SlotsMagic might be famous for its collection of slot games, but it is also known for its massive collection of live dealer games, mostly powered by Evolution Gaming.

You can enjoy variants of popular games, such as Live Blackjack, Live Roulette and Live Baccarat. Alternatively, you can participate in live games, such as Dream Catcher, Dragon Tiger and Casino Hold'em.

All the dealers are professional and well-versed in live dealer games. You can chat with the dealers as well as other players via the chatroom.

Not familiar with live casino games? Read our page Best UK Live Casinos. It doesn't just list live casinos but teaches how live games work and how they're played.

Live game information

• Total number of live casino games: 180

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

What you can see on the desktop version of SlotsMagic, is replicated on smaller screens. You can still benefit from the same filtering options, to find the best games with minimal effort.

Since the website was built using the latest HTML5 technology, you only need to browse to the website, to pick up where you left off.

Not only did the site load quickly, but it also boasted a game-centric design that's incredibly similar to the desktop alternative. In fact, the only differences here are the use of a drop-down menu to host your support and cashier options and the deployment of a scrolling horizontal menu when browsing the available verticals.

You'll notice that the game loading times are slightly quicker when playing on your smartphone, with the Book of Dead typically opening in under 10 seconds. I also like the fact that the game information and demo options are automatically presented when you click through a title on your mobile device, while both the mobile site and its games can be navigated in either landscape or portrait mode.

The majority of desktop games have transitioned to smartphones and tablets. Whether you are stuck in a boring meeting or on your commute to work, you can access all the features found on the casino site.

The only slight downside is that not every title in the SlotsMagic games library is available on the move, with slots such as Diamond Duke noticeable by their absence.

If you want to see more mobile casinos, have a look at our pages for Android casinos and iPhone casinos.

SlotsMagic has adopted all industry-standard measures of protection, including SSL encryption, to protect all of their players' data. You can safely deposit one of the following methods:

Note that there is a transaction fee on Bank Transfer withdrawals. You'll be charged £10 if you withdraw less than £500. If you withdraw more than £500, the fee doesn't apply.

The average withdrawal time at SlotsMagic is approximately 1-4 working days, depending on which method you use.

Here, you can see the more specific time frames per banking method:

• Mastercard: 1-4 working days
• Visa: 1-4 working days
• Wire transfer: 2-6 working days
• PayPal: 0-2 working days

I completed my first withdrawal of £20 using Visa, as dictated by the current anti-money laundering laws which stipulate that you can only transfer funds out of your account using a payment option that has previously been used to process deposits.

Despite requesting this at the weekend, the withdrawal was processed internally and confirmed in less than 24 hours, landing in my account in 36 hours overall. However, this may be slightly quicker during the week, and this represents a genuinely competitive payout speed.

The only frustrating thing here is that the minimum deposit is fixed at £20, so you won't be able to withdraw smaller hauls in any circumstances at all.

SlotsMagic has a comprehensive Help and FAQ section, which covers a range of topics. If you require help, you can get in touch with the casino's friendly support team:

• Live Chat
• Email: support@slotsmagic.co.uk

While SlotsMagic only has two primary channels through which you can contact customer support, both of these are accessible 24 hours a day and seven days a week.

We'll start with the live chat feature, which can only be accessed by clicking through the drop-down menu in the top left-hand corner of the screen, scrolling down and selecting ‘Support'.

From here, the ‘chat with us' icon will open in the bottom-right-hand corner of the display, at which point you'll need to enter your name and wait to be connected with an agent.

Although the site doesn't appear to place you in a queue or suggest an estimated wait time, you will receive a message every two minutes which confirms that an agent will respond to you shortly. In my case, it took a little over 12 minutes to receive a response, at which point I typed in a query about whether it was possible to withdraw as little as £10 from my account.

The agent was also efficient and incredibly polite, and I'd say that SlotsMagic definitely excels when it comes to delivering a courteous service to players.

You can also contact the team at support@slotsmagic.co.uk, and after I raised the same query through this channel I received an instant, automated response confirming receipt of this message.

I received a detailed reply in around 12 hours, but only after confirming some of my details to the agent. Of course, the response may have been delayed by the fact that the message was sent at the weekend, but it was a little slow when compared to the market average.

Also, you won't be able to receive a response to your email if you don't already have an account, and this could be a big issue if you have any concerns that you want to allay before registering.

Although there isn't a standalone FAQ page available to players, you can access help by clicking through your account page in the top right-hand corner of the screen and scrolling the left-hand menu.

Here, you'll find technical help pertaining to specific verticals and games including slots, roulette and blackjack, although the site would probably benefit by expanding this section and providing answers to more generic queries.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Upon registration, SlotsMagic will send you a welcome email, where you'll find a link to verify your account. SlotsMagic is also obliged by law to verify the age and identity of all players.

Whenever the casino is unable to verify this information automatically, you'll be asked to send in the following documentation:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

The registration process at SlotsMagic is quick and seamless, as you simply need to enter your personal information across three different pages.

During this time, you'll enter important datasets such as your email, physical address and telephone number, although there's no need to verify your new account (either by email or SMS).

However, you will need to enter this information accurately and honestly, while ensuring that you're registered on the electoral roll at your current address will increase your chances of having your identity verified automatically by the brand.

However, the site will contact you by email if there are any issues at all (usually before you're able to make your first deposit), at which stage you'll be prompted to provide photographed copies of your passport or driver's license, proof of address and snapshots of your chosen payment method.

You can also share these through your account page, by clicking through the ‘Upload Documents'. Then, simply choose the relevant files from your device and upload them to your account before informing the customer support team.

The good news is that you can upload the necessary documents at any time through your account, which means that you do this proactively and prevent any potential issues in the future.

SlotsMagic Casino is a safe online casino. However, gambling should be treated only as a form of entertainment, and enjoyed responsibly.

If you start to feel uncomfortable with your gambling or spending, you should take advantage of the below responsible gambling tools:

• Deposit Limits
• Reality Checks
• Self-Assessment
• Self-Exclusion

If you or a loved one require professional support and assistance, it's strongly recommended to get in touch with Gamblers Anonymous, GamCare or the Gambling Therapy Helpline.

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SlotsMagic is owned by Skill On Net Limited, which also operates the site.

SlotsMagic is a legit online casino by a reputable SkillOnNet, and it's also licensed by the UK Gambling Commission.