- Enjoyable casino experience
- Bright and engaging design
- Versatile game selection
- Slow customer support
SlotsMagic Casino (UK) brings you a mystical wonderland straight to your screen. With an impressive welcome offer from the moment you sign up, SlotsMagic Casino has over 1,000 casino games on offer for its players.
Since launching in 2014, SlotsMagic's online gaming destination has had slots fans squealing with delight thanks to its massive library, covering classic games, video slots and more.
SlotsMagic has made its gaming environment as safe and as pleasant as possible, by creating a loyalty programme for new and our most loyal players.
You can find more than 30 software game developers in one place, including NetEnt and Microgaming. As a result, you can find a diversity of gaming options, in terms of design, gameplay and unique features.
The safety and security of SlotsMagic Casino is regularly reviewed by a variety of independent companies and government agencies. SlotsMagic also holds a license by the UK Gambling Commission.
Ready to get started? Keep on reading to learn more about SlotsMagic Casino.
SlotsMagic is a well-established online casino and one that offers a generally enjoyable gambling experience to players.
The site certainly benefits from a bright and engaging design, while the games library is incredibly well-laid out and easily navigable despite featuring a large and diverse range of titles.
I was also genuinely impressed by the size of the live casino at SlotsMagic, while the site’s verification process and relatively fast payouts also contribute to a positive experience overall.
On the negative side, the site’s welcome offer is a little underwhelming and lacking in value, while the customer service would benefit from a more comprehensive FAQ.
You are in for a magical time, when you land your eyes on SlotsMagic's generous welcome offer. Sign up for an account today to claim the following:
- 100% match bonus up to £50 + 50 free spins when using casino bonus code MAGIC50
To claim the above welcome offer, follow the below steps:
- Sign up for a SlotsMagic Casino account
- Verify your account by email
- Make a minimum deposit of £10
- Your welcome package will be credited to your account
The SlotsMagic casino is offering a relatively standard welcome offer on the face of it, with this taking the form of a 100% deposit match up to the value of £50 and a total of 50 free spins on the popular Book of Dead slot.
To claim this, you’ll need to click through the ‘Deposit’ icon in the top right-hand corner of the homepage after completing the registration process, at which point you can select your preferred payment option, enter the relevant details and set the deposit amount.
There’s a couple of things to remember at this stage, as you’ll initially need to confirm that you’re crediting your account in GBP. You’ll also note that the default deposit value is initially fixed at £50, but you can credit your account with as little as £10 and still qualify for the welcome offer.
You’ll also need to enter the ‘MAGIC50’ promo code to ensure that the bonus is added to your account, so be sure to type this in before processing your first deposit.
Although it may take a few moments for the deposited funds to land in your account, once they do you should see the requisite amount in your bonus balance. At this stage, you can also click through the Book of Dead slot to claim your 50 free spins, each of which is set at the minimum value of £0.01.
I’d certainly recommend that you play your free spins before wagering deposited funds, as otherwise, you’ll fall foul of the bonuses terms and conditions.
As you’d imagine from a low-variance slot, I was able to earn frequent but relatively small base game wins while deploying my 50 free spins, resulting in a total yield of £3.85. This was relatively disappointing overall, as was my failure to trigger the free spins feature during this period of gameplay.
Interestingly, my free spins winnings were also subject to hefty wagering requirements of 60x. This means that I’d have to play through £231 just to withdraw my free spins haul, which hardly offers value for money from anyone’s perspective.
The wagering requirements for the deposit match portion of the welcome offer appear to be a little more competitive at 30x, but these terms are applied to the total value of the deposit and bonus funds. In my case, this meant that I had to play through £600 before withdrawing any associated winnings.
Overall, I found the total wagering requirements of £831 a little steep given the cash value of the bonus and the free spins wins, although the offer can at least be accessed with a minimum deposit of just £10.
First deposit bonus code
SlotsMagic's first deposit bonus code is MAGIC50.
Significant terms and conditions
- New UK players only, 18+.
- A minimum deposit of £10 applies.
- Bonus is subject to a 30x wagering requirement.
- Extra spins winnings are subject to a 60x wagering requirement.
- Various game weightings apply.
Please gamble responsibly.
Extra and no deposit spins
In addition to the £50 welcome offer, you will also receive 50 free spins on popular online slot Rich Wilde and the Book of Dead.
Each spin is worth £0.10. Earning generated from these spins are subject to a 60x wagering requirement.
VIP / Special promotions
At SlotsMagic Casino, there are VIP Lounge benefits for all players. You can claim the following benefits:
- Free bonuses when moving up the levels
- A dedicated VIP Account Manager
- Invitations to exclusive events
- Huge bonus offers
You are welcomed with a wide choice of 4,200 slot games, table games, live dealer titles and more. With the biggest majority of games catering to slots fans, there are still plenty of alternatives for players who want to enjoy a different kind of challenge.
The game catalogue is powered by NetEnt, Microgaming, Nextgen, Pragmatic, Play ‘n Go, Lightning Box, Yggdrasil and Merkur to mention a few.
Amongst some of the most popular slot games on offer, there is Legacy of Dead, Reactoonz, Wonder of Ages, Gonzo’s Quest and The Goonies.
Jackpot fans can enjoy popular titles, including Holmes and the Stolen Stones, Jackpot Raiders, Divine Fortune, Mega Fortune, Hall of Gods and Paws of Fury.
Players can also enjoy games such as Blackjack and Roulette if they fancy a break from spinning the reels.
SlotsMagic boasts a huge games library, packed with around 4,200 slots and 79 iterations of roulette and blackjack. There are also over 100 live casino games, which represents one of the biggest selections of real-time titles available online.
Not only was I impressed by the size of the SlotsMagic library, but this is also well-organised and easily navigable from the homescreen.
You can see your most recently played titles just above the fold, for example, while these games sit just beneath a vertical menu that displays the site’s full range of available verticals.
You can click through this menu’s ‘More’ tab to access the live casino, while the handy search icon is located as the very first option on the left-hand side of the screen.
Overall, the game loading times are fairly impressive too, with titles such as the Book of Dead opening in 10 seconds on average. However, I did incur some minor delays when loading standard table games like European Pro Roulette, which took more than 20 seconds to open in some instances.
As for the live casino, games like Blackjack Blitz typically took up to 15 seconds to load, at which stage you’ll have to enter a unique screen name to proceed.
If you want to browse the full range of games included in the site’s live blackjack and roulette lobbies, you’ll be able to access these in a matter of seconds from the lobby. This saves considerable time, especially if you’re looking for a new table game iteration and want to check out all of your available options.
Desktop game information
Desktop game providers
What you can see on the desktop version of SlotsMagic, is replicated on smaller screens. You can still benefit from the same filtering options, to find the best games with minimal effort.
Since the website was built using the latest HTML5 technology, you only need to browse to the website, to pick up where you left off.
The majority of desktop games have transitioned to smartphones and tablets. Whether you are stuck you in a boring meeting or on your commute to work, you can access all the features found on the casino site.
Despite launching way back in 2014, SlotsMagic has yet to launch native gambling apps on either iOS or Android. Although this may come as a surprise, I was able to access the mobile site easily enough through the Safari browser on my iPhone.
Not only did the site load quickly, but it also boasted a game-centric design that’s incredibly similar to the desktop alternative. In fact, the only differences here are the use of a drop-down menu to host your support and cashier options and the deployment of a scrolling horizontal menu when browsing the available verticals.
You’ll notice that the game loading times are slightly quicker when playing on your smartphone, with the Book of Dead typically opening in under 10 seconds. I also like the fact that the game information and demo option is automatically presented when you click through a title on your mobile device, while both the mobile site and its games can be navigated in either landscape or portrait mode.
The only slight downside is that not every title in the SlotsMagic games library is available on the move, with slots such as Diamond Duke noticeable by their absence.
Mobile game information
Mobile game providers
SlotsMagic might be famous for its collection of slot games, but it's are also known for the massive collection of live dealer games, mostly powered by Evolution Gaming.
You can enjoy variants of popular games, such as Live Blackack, Live Roulette and Live Baccarat. Alternatively, you can participate in live games, such as Dream Catcher, Dragon Tiger and Casino Hold’em.
All the dealers are professional and well-versed in live dealer games. You can chat with the dealers as well as other players via the chatroom.
Live game information
Total number of live casino games: 180
Live game suppliers
Gambling is a form of entertainment, which should be enjoyed in a responsible manner.
If you start to feel uncomfortable with your gambling or spending, you should take advantage of the below responsible gambling tools:
- Deposit Limits
- Reality Checks
If you or a loved one require professional support and assistance, it's strongly recommended to get in touch with Gamblers Anonymous, GamCare or Gambling Therapy Helpline.
SlotsMagic has a comprehensive Help and FAQ section, which covers a range of topics. If you require help, you can get in touch with the casino's friendly support team, which is available 24 hours a day, 7 days a week:
- Live Chat
- Email: firstname.lastname@example.org
While SlotsMagic only has two primary channels through which you can contact customer support, both of these are accessible 24 hours a day and seven days a week.
We’ll start with the live chat feature, which can only be accessed by clicking through the drop-down menu in the top left-hand corner of the screen, scrolling down and selecting ‘Support’.
From here, the ‘chat with us’ icon will open in the bottom-right hand corner of the display, at which point you’ll need to enter your name and wait to be connected with an agent.
Although the site doesn’t appear to place you in a queue or suggest an estimated wait time, you will receive a message every two minutes which confirms that an agent will respond to you shortly. In my case, it took a little over 12 minutes to receive a response, at which point I typed in a query about whether it was possible to withdraw as little as £10 from my account.
The agent was also efficient and incredibly polite, and I’d say that SlotsMagic definitely excels when it comes to delivering a courteous service to players.
You can also contact the team at email@example.com, and after I raised the same query through this channel I received an instant, automated response confirming receipt of this message.
I received a detailed reply in around 12 hours, but only after confirming some of my details to the agent. Of course, the response may have been delayed by the fact that the message was sent at the weekend, but it was a little slow when compared to the market average.
Also, you won’t be able to receive a response to your email if you don’t already have an account, and this could be a big issue if you have any concerns that you want to allay before registering.
Although there isn’t a standalone FAQ page available to players, you can access help by clicking through your account page in the top right-hand corner of the screen and scrolling the left-hand menu.
Here, you’ll find technical help pertaining to specific verticals and games including slots, roulette and blackjack, although the site would probably benefit by expanding this section and providing answers to more generic queries.
English, Finnish, German, French, Danish, Norwegian, Slovak
Email support languages
English, Finnish, Swedish, German, French, Spanish, Russian, Czech, Danish, Dutch, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Slovak, Japanese, Thai
Live support languages
English, Finnish, Swedish, German, French, Spanish, Italian, Russian, Czech, Danish, Dutch, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Slovak, Japanese, Thai
Phone support languages
Upon registration, SlotsMagic will send you a welcome email, where you’ll find a link to verify your account. SlotsMagic is also obliged by law to verify the age and identity of all players.
Whenever the casino is unable to verify this information automatically, you’ll be asked to send in the following documentation:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
The registration process at SlotsMagic is quick and seamless, as you simply need to enter your personal information across three different pages.
During this time, you’ll enter important datasets such as your email, physical address and telephone number, although there’s absolutely no need to verify your new account (either by email or SMS).
However, you will need to enter this information accurately and honestly, while ensuring that you’re registered on the electoral roll at your current address will increase your chances of having your identity verified automatically by the brand.
This happened in my case, and I’ve subsequently been able to credit my account, wager and complete my first withdrawal without having to provide evidence of my identity.
However, the site will contact you by email if there are any issues at all (usually before you’re able to make your first deposit), at which stage you’ll be prompted to provide photographed copies of your passport or driver’s license, proof of address and snapshots of your chosen payment method.
You can also share these through your account page, by clicking through the ‘Upload Documents’. Then, simply choose the relevant files from your device and upload them to your account before informing the customer support team.
Even if your ID is initially verified automatically, the site retains the right to ask for proof of identity when your account activity hits certain limitations and thresholds.
The good news is that you can upload the necessary documents at any time through your account, which means that you do this proactively and prevent any potential issues in the future.
SlotsMagic has adopted all industry standard measures of protections, including SSL encryption, to protect all of their players’ data. You can safely make a deposit via one of the following methods:
- Debit Cards
- Prepaid Vouchers
While the precise range of deposit options available to you will vary depending on where you live, I was still able to access a diverse range of methods through my account.
These include my two personal favourites (Visa debit and PayPal), along with MasterCard debit, Fast Bank Transfer and the prepaid Paysafecard. You can also use Trustly, Sofort, MuchBetter and Instant Payments by Citadel, the latter of which draws funds directly from your bank account.
In some cases, Skrill and Neteller may also be available, but I was advised by the customer service team that the use of these platforms is heavily restricted in the UK.
I choose to complete my first deposit of £10 by Visa debit, with this confirmed almost instantly after taking a minute or so to process. I also completed my first withdrawal of £20 using the same method, as dictated by the current anti-money laundering laws which stipulate that you can only transfer funds out of your account using a payment option that has previously been used to process deposits.
Despite requesting this at the weekend, the withdrawal was processed internally and confirmed in less than 24 hours, landing in my account in 36 hours overall. However, this may be slightly quicker during the week, and this represents a genuinely competitive payout speed.
The only frustrating thing here is that the minimum deposit is fixed at £20, so you won’t be able to withdraw smaller hauls in any circumstances at all.
Mastercard 1-24 hours, Visa 1-24 hours, Wire transfer 1-24 hours, Skrill 1-24 hours, NETELLER 1-21 hours, Trustly 1-24 hours, Zimpler 1-24 hours, PayPal 1-24 hours
I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.