- Superb game selection and sportsbook
- Wager-free bonus
- Good mobile solutions
- Had to wait ages for support
Betfred Casino (UK) is a household name across the UK. What started off as a single betting shop in Salford more than 50 years ago, has turned into a sports betting and casino powerhouse.
Licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner, this casino operator is an all-rounder ticking all the right boxes when it comes to meeting your online gambling needs.
You can play online slots, card and table games, online lotto, virtual games, live casino, bingo, poker and sports betting amongst many others.
It is thanks to its solid partnership with leading game providers Playtech and NetEnt, that has helped it become the success story it is today.
They also take players’ security seriously, by working with reputable payment providers and using the latest SSL encryption technology to keep the site safe.
When it comes to making deposits, transactions are handled quickly and efficiently. Withdrawals are also processed in a timely manner once all checks have been verified.
Got a problem? Get in touch with the friendly customer support team who are available at your beck and call.
Keep on reading to learn more about Betfred Casino.
As a well-renowned, well-established brand in the sports betting market, the Betfred casino offering is just as you would expect, substantial. They offer a vast range of casino games from the biggest studios around, covering everything from slots and bingo to poker and roulette.
The site has a nice coordinated colour scheme that reflects the famous Betfred blue. This changes slightly as you navigate between the different categories with the casino giving off a cool futuristic neon aesthetic. Betfred itself is professional, modern and easy to navigate across both mobile and desktop.
Signing up was super simple and only required the basic information necessary such as username, email, mobile etc. Most players should not need to provide KYC either, so long as the signup information provided corroborates with your available records.
Overall, Betfred does well to compete with its other tier-1 rivals. However, this is not without its downfalls which I expand on in this review.
To get you started, Betfred Casino has compiled a generous welcome offer. Sign up for an account and stake £10 to claim:
- Get 50 Bonus Spins + 50 Extra Bonus Spins on Lucky Emeralds or Blue Wizard by using code CASINO100
Getting started only takes a couple of minutes. Follow the below simple steps:
- Sign up for a Betfred Casino account
- Verify your account by email
- Stake £10 or more using casino bonus code CASINO100
- Claim your 50 bonus spins + 50 extra spins on qualifying games
The welcome bonus itself is pretty impressive in that for £10 you will receive 100 bonus spins. There are no wagering requirements attached either, so everything you win, you keep. However, I do believe an additional 100% deposit bonus (with wagering) would certainly ramp up the appeal of this promotion as the spin value is pretty small at £0.01.
Personally, I found the bonus spins redemption process a little unclear, specifically from the perspective of someone who may be new to betting. To clear up any confusion, if you would like to redeem the welcome offer firstly, transfer £10 of your balance to chips via 'My Account'. Then, use these chips to stake £10 on slots in the ‘Casino’ over a minimum of 5 game rounds. Consequently, 100 bonus spins will be credited in two 50 spin bundles. My experience of this wasn’t particularly smooth as I only received 50 bonus spins and needed to contact customer service in order to reinstate the other 50.
With the first round of 50 spins, I won £6.80 and the following 50 an extra £2.10, bringing my grand total winnings to £8.80. I had not done my research on the slots beforehand so maybe I would have won more if I played the games above. On the plus side, as Betfred’s welcome bonus bonus spins have no wagering requirement so I got to keep it all!
Betfred runs a range of other casino promotions daily/weekly and you may also get offered bonuses based on individual gameplay. So there are plenty of other options for players to receive extra loyalty bonuses whilst playing at Betfred. In terms of wagering requirements, these too are dependent on the specific bonus given to the player and will vary.
First deposit bonus code
Betfred's first deposit bonus code is CASINO100.
No deposit bonus code
You don't need a bonus code to claim Betfred's no deposit bonus.
Significant terms and conditions
- New UK players only, 18+.
- Players must use promo code CASINO100 to receive spins.
- £10 min deposit and stake on Slots within 7 days of registration.
- Minimum 5 game rounds.
- Game restrictions apply.
- 50 Free Spins on Lucky Emeralds or Blue Wizard followed by 50 Free Spins on selected games within 48 hours.
- Free Spins must be accepted within 3 days.
- Payment restrictions apply.
- 7-day expiry.
- SMS validation may be required.
Extra and no deposit spins
Betfred Casino greets you with 100 bonus spins when you stake £10 across five or more game rounds during their first seven days.
Once qualified, you will receive 100 bonus spins in two bundles. The first 50 spins will be credited instantly on online slot Lucky Emeralds or Blue Wizard.
The second batch of 50 spins will be credited on a range of qualifying games. Free spins have a seven-day expiry and come with no wagering requirements attached.
You don't need a bonus code to claim Betfred's no deposit bonus.
This no deposit bonus has no wagering requirements.
VIP / Special promotions
Loyal players can expect to be treated like VIPs. With access to tailored customer service, bonuses and rewards, you’ll be invited to join when you meet the VIP Club qualifying requirements.
You can expect the following perks and rewards:
- Dedicated Account Manager
- A VIP Welcome Bonus
- VIP Promotions Weekly
- Anniversary and Birthday Bonuses
- VIP Hospitality
When it comes to gaming options, you can definitely find plenty of variety at Betfred.
The games are mostly powered by Playtech, Microgaming, Barcrest and NetEnt so you can find a variety of themes. The games have been shooed into convenient categories to help you find exactly what you are looking for.
Amongst top slot games, there is Reel King Megaways, King Kong Cash, Finn and the Swirly Spin, Narcos, Starburst and Aloha! Cluster Pays amongst many others.
You can also enjoy a range of Daily Drops and Wins, including Wild West Gold, Mustang Gold, Wolf Gold, Great Rhino Megaways and Bronco Spirit.
Players who want to try their hand at card and table games, can enjoy different variations of popular titles, such as Blackjack and Roulette.
There are also a number of speciality games, including Bingo, Video Poker, Lotto and Virtual Sports. The game library is pretty extensive so you can find a little bit of everything backed up by generous promotions.
As expected from an operator of its size, Betfred has a fantastic range of casino games for players to choose from. These games are spread across the different categories of games, casino, lotto, live casino, vegas, bingo and poker.
What I like about the functionality of the Betfred casino is that your balance can be used across all the different categories. However, you are required to transfer your balance to chips if you want to play casino, live casino and poker. Consequently, I was able to try games that I wouldn’t necessarily opt for such as lotto and bingo. Wheel of Fortune (lotto) and Rainbow Riches (bingo) were fun and even won me an extra £7.30! I really like that you don't need to stake much on these games but still get the same thrill when you win.
The casino and live casino are well categorised and also come with a handy search feature that quickens the process. You definitely won't struggle to find a game to suit your needs here. The casino comes with a good range of fun slots in addition to all the major live casino games such as blackjack, baccarat and roulette. My only gripe is that all the games available here are Playtech. Although Playtech produces fantastic content, it would be nice to have other top-tier live suppliers such as Evolution Gaming.
The games section at Betfred fulfils all your arcade-style gambling needs with a huge selection of slots and RNG table games to choose from. Here is where you’ll find titles such as Gonzo’s Quest and Starburst, plus many other games from some of the most popular studios around. Similarly, the Vegas category caters to all players who want the glitz and glamour of casino slots - I really enjoyed the old school style of Mega Money Multiplier.
I’m not an amazing poker player but I thoroughly enjoyed having a go at Betfred’s Hold’em. The functionality is good and I didn't experience any compatibility/technical issues. There are multiple poker variations and a particularly wide buy-in range for players of all sizes. You can use your chips from the casino here too which makes things a little smoother which is nice.
Desktop game information
Desktop game providers
Betfred knows all too well that players want to have access to their favourite casino games, anytime and anywhere. It is for this very reason that they have built their website using HTML5 technology.
This means that there are no mobile casino apps to download and you can simply get started or pick up where you left off straight from your phone’s or tablet’s web browser.
You have access to hundreds of mobile casino games at the click of a button. You can enjoy a seamless gaming experience, regardless of operating device.
In my opinion, Betfred should have stuck with a one-stop-shop app instead of breaking away from their main app (which houses the sportsbook) to create a casino specific one. Frankly, this just creates confusion and ultimately a less enjoyable experience.
The Betfred app is a well condensed, more organised version of the desktop. The navigation bar along the top allows for quick access to the different betting categories on offer, from the sportsbook to poker. The app is responsive and for the most part, worked pretty well. I had one issue trying to open up the roulette lobby where the app froze and required closing and reopening.
The Betfred casino app has a very different format to the standard app. The navigation bar has been removed and is replaced with a search bar at the top and filter tab at the bottom. In-between these are two columns with clear game tiles for you to scroll through the entire casino offering. What I don’t like about this is all the games on this app are only the ones you find in the casino category. Consequently, if you’d like to play vegas, lotto, bingo, or poker you can’t and will have to either go to the mobile browser or use the main app.
In my opinion the mobile browser is the best option when it comes to using Betfred away from the computer. The design is exactly the same as the standard app and has all the same benefits of UX/UI and responsiveness.
If you would rather download an app so that you can quickly access Betfred (say you are also a sports bettor), then I would suggest getting the standard app. That way you’ll have the benefits of better UX/UI and functionality, plus access to ALL available casino games and sports.
Mobile game information
Mobile game providers
If you are looking to divulge in an immersive online gambling experience, Betfred has got you covered. This is the perfect opportunity to play against a real-life dealer in a professional setting.
The Live Casino section that Betfred offers is a real plus point. The Betfred Lounge offers classic Roulette, French Roulette, Blackjack One and Blackjack Two.
There are also featured titles such as Football Roulette, Buffalo Blitz Live, Spread-Bet Roulette and Quantum Roulette.
Live game information
Total number of live casino games: 82
Live game suppliers
As a player, you are valued and their greatest asset. Gambling is meant to be seen as pure entertainment. Gambling can also be addictive and can make you lose perspective of time and money.
They have created the following tools for responsible gambling:
- Daily, Weekly or Monthly Restrictions
- Account Closure
Should you require professional support and advice, please contact organisations such as GamCare, Gamblers Anonymous and Gambling Therapy.
Alternatively, you can avail yourself of filtering software that prevents children from accessing gambling websites. Filtering solutions such as Net Nanny and GamBan provide such services.
Betfred casino site is relatively straightforward. However, if you require further assistance, they are here to help the players with the highest level of service.
- Live Chat
- By Phone: 0800 028 7747
- By Email: firstname.lastname@example.org
It's a mixed report regarding customer support (CS) at Betfred. On the plus side, it was super easy to locate the help and T&Cs pages situated on the left-side navigation column. There is a lot of helpful information here and is definitely worth checking out before contacting CS.
The primary communication channels for support are live chat, email and telephone. I initially messaged live chat with a query regarding how to transfer chips and waited a shocking 26 minutes for a reply. The CS agent wasn’t particularly helpful or polite either. He didn’t explain anything or even direct me to an FAQ page that could help. I did follow up with another query via live chat and received a response within 5 minutes, so maybe the prior experience was just a one-off.
Interestingly, email was my preferred method of communion with Betfred. I received a reply within 10 minutes and was satisfied with the response and detail that was given. I wouldn’t recommend calling up unless you enjoy sitting on hold for a while.
Email support languages
Live support languages
Phone support languages
To comply with the obligations as a licensed operator, the casino needs to carry out relevant checks to prove your age and identity.
To do so, they would require you to send in the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
I love the fact you are not required to upload KYC. This is because Betfred is able to immediately verify age and address using the information provided when you open the account. This made the withdrawal process super smooth and meant I did not have to worry about finding/scanning documentation for proof. However, Betfred state in their T&Cs that documentation will be requested if an error occurs in the initial verification stage.
Should it be required, you will receive an option to “submit my documents” in the “my account” section of the site. Here you’ll be asked to submit one document as proof of address and another (utility bill, bank statement etc), separate document, as proof of identity (ID card, drivers licence etc).
Betfred accepts a range of fast payment methods. They only work with the most trustworthy payment providers available.
- Debit Cards
- Prepaid Vouchers
Note: We have conducted independent UK tests to find the average Betfred Casino withdrawal time. Follow the link to see the results.
After signup, I was immediately directed to the deposit section in ‘My Account’. The process took 2 minutes to simply select the payment method (I went with credit/debit) and enter the card details. In terms of payment methods, there are seven to choose from that cover most major providers.
The withdrawal process was pretty smooth too. Within three clicks I was entering the withdrawal amount and after 10 ½ hours, it was approved. It did take a further 22 hours for the funds to show up in my account but that is within the proposed 48 hours.
Mastercard 1-3 working days, Visa 1-3 working days, Wire transfer 0-1 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Trustly 0-1 working days, Paysafecard 0-1 working days, PayPal 0-1 working days, EcoPayz 0-1 working days, INSTADEBIT 0-1 working days, iDebit 0-1 working days
Dylan has been working in the iGaming industry his entire career thus far. In that time he's worked for multiple global operators, both sportsbook and casino. His expertise in marketing and promotions makes him a perfect candidate to review any casino offering.