Betfred casino review (UK)

To get you started, Betfred Casino has compiled a generous welcome offer. Sign up for an account and stake £10 to claim:

• Get Up to 200 Bonus Spins on selected games

Getting started only takes a couple of minutes. Follow the below simple steps:

1. Sign up for a Betfred Casino account
2. Verify your account by email
3. Stake £10 or more
4. Claim your bonus spins on qualifying games

The welcome bonus itself is pretty impressive in that for £10 you will receive up to 200 bonus spins. There are no wagering requirements attached either, so everything you win, you keep. However, I do believe an additional 100% deposit bonus (with wagering) would certainly ramp up the appeal of this promotion.

Personally, I found the bonus spins redemption process a little unclear, specifically from the perspective of someone who may be new to betting. To clear up any confusion, if you would like to redeem the welcome offer firstly, transfer £10 of your balance to chips via 'My Account'. Then, use these chips to stake £10 on slots in the ‘Casino' over a minimum of 5 game rounds.

Consequently, the bonus spins will be credited by offering following choices:

• 50 spins on Age of the Gods (at £0.20 per spin)
• 100 spins on Better Wilds (at £0.10 per spin)
• 200 spins on Age of the Gods - God of Storms 2 (at £0.05 per spin)

Betfred runs a range of other casino promotions daily/weekly and you may also get offered bonuses based on individual gameplay. So there are plenty of other options for players to receive extra loyalty bonuses whilst playing at Betfred. In terms of wagering requirements, these too are dependent on the specific bonus given to the player and will vary.

Significant terms and conditions (betfred casino offer)

• New UK players only, 18+.
• £10 min deposit and stake on Slots within 7 days of registration.
• Minimum 5 game rounds.
• Game restrictions apply.
• Player chooses 50, 100, or 200 spins on selected games.
• Free Spins must be accepted within 3 days.
• Payment restrictions apply.
• 7-day expiry.
• SMS validation may be required.

Please gamble responsibly.

Extra and no deposit spins at betfred

Betfred Casino greets you with up to 200 bonus spins when you stake £10 across five or more game rounds during their first seven days.

Once qualified, you will receive 50, 100, or 200 bonus spins depending on which game you choose. The total value of the spins stay the same, but the bet per spin will change according to the number of spins, so either you get less spins with more value each, or more spins with lower value.

Bonus spins have a seven-day expiry and come with no wagering requirements attached.

You don't need a bonus code to claim Betfred's no deposit bonus.

This no deposit bonus has no wagering requirements.

Betfred casino's VIP / Special promotions

Loyal players can expect to be treated like VIPs. With access to tailored customer service, bonuses and rewards, you'll be invited to join when you meet the VIP Club qualifying requirements.

You can expect the following perks and rewards:

• Dedicated Account Manager
• A VIP Welcome Bonus
• VIP Promotions Weekly
• Anniversary and Birthday Bonuses
• VIP Hospitality

As expected from an operator of its size, Betfred has a fantastic range of casino games for players to choose from. These games are spread across the different categories of games, casino, lotto, live casino, vegas, bingo and poker.

The games are mostly powered by Playtech, Microgaming, Barcrest and NetEnt so you can find a variety of themes. The games have been shooed into convenient categories to help you find exactly what you are looking for.

Amongst top slot games, there is Reel King Megaways, King Kong Cash, Finn and the Swirly Spin, Narcos, Starburst and Aloha! Cluster Pays amongst many others.

You can also enjoy a range of Daily Drops and Wins, including Wild West Gold, Mustang Gold, Wolf Gold, Great Rhino Megaways and Bronco Spirit.

Players who want to try their hand at card and table games, can enjoy different variations of popular titles, such as Blackjack and Roulette.

There are also a number of speciality games, including Bingo, Video Poker, Lotto and Virtual Sports. The game library is pretty extensive so you can find a little bit of everything backed up by generous promotions.

What I like about the functionality of the Betfred casino is that your balance can be used across all the different categories. However, you are required to transfer your balance to chips if you want to play casino, live casino and poker. Consequently, I was able to try games that I wouldn't necessarily opt for such as lotto and bingo.

The casino and live casino are well categorised and also come with a handy search feature that quickens the process. You definitely won't struggle to find a game to suit your needs here.

The casino comes with a good range of fun slots in addition to all the major live casino games such as blackjack, baccarat and roulette. My only gripe is that all the games available here are Playtech. Although Playtech produces fantastic content, it would be nice to have other top-tier live suppliers such as Evolution Gaming.

The games section at Betfred fulfils all your arcade-style gambling needs with a huge selection of slots and RNG table games to choose from. Here is where you'll find titles such as Gonzo's Quest and Starburst, plus many other games from some of the most popular studios around. Similarly, the Vegas category caters to all players who want the glitz and glamour of casino slots - I really enjoyed the old school style of Mega Money Multiplier.

Desktop game information

• Games 400
• Slots 320
• Table games 10
• Jackpot games 103

If you are looking to divulge in an immersive online gambling experience, Betfred has got you covered. This is the perfect opportunity to play against a real-life dealer in a professional setting.

The Live Casino section that Betfred offers is a real plus point. The Betfred Lounge offers classic Roulette, French Roulette, Blackjack One and Blackjack Two.

There are also featured titles such as Football Roulette, Buffalo Blitz Live, Spread-Bet Roulette and Quantum Roulette.

Live game information

• Total number of live casino games 14

Betfred knows all too well that players want to have access to their favourite casino games, anytime and anywhere. It is for this very reason that they have built their website using HTML5 technology.

You have access to hundreds of mobile casino games at the click of a button. You can enjoy a seamless gaming experience, regardless of operating device. You can choose to play with your web browser or download the casino app.

The Betfred app is a well condensed, more organised version of the desktop. The navigation bar along the top allows for quick access to the different betting categories on offer, from the sportsbook to poker. The app is responsive and for the most part, worked pretty well. I had one issue trying to open up the roulette lobby where the app froze and required closing and reopening.

The Betfred casino app has a very different format to the standard app. The navigation bar has been removed and is replaced with a search bar at the top and filter tab at the bottom. In-between these are two columns with clear game tiles for you to scroll through the entire casino offering. What I don't like about this is all the games on this app are only the ones you find in the casino category. Consequently, if you'd like to play vegas, lotto, bingo, or poker you can't and will have to either go to the mobile browser or use the main app.

In my opinion the mobile browser is the best option when it comes to using Betfred away from the computer. The design is exactly the same as the standard app and has all the same benefits of UX/UI and responsiveness.

If you would rather download an app so that you can quickly access Betfred (say you are also a sports bettor), then I would suggest getting the standard app. That way you'll have the benefits of better UX/UI and functionality, plus access to ALL available casino games and sports.

Betfred accepts a range of fast payment methods. They only work with the most trustworthy payment providers available.

• Debit Cards
• EWallets
• Prepaid Vouchers

After signup, I was immediately directed to the deposit section in ‘My Account'. The process took 2 minutes to simply select the payment method (I went with credit/debit) and enter the card details. In terms of payment methods, there are seven to choose from that cover most major providers.

The withdrawal process was pretty smooth too. Within three clicks I was entering the withdrawal amount and after 10 ½ hours, it was approved. It did take a further 22 hours for the funds to show up in my account but that is within the proposed 48 hours.

Note: We have conducted independent UK tests to find the average Betfred Casino withdrawal time. Follow the link to see the results.

Deposit methods at Betfred casino

Withdrawal methods at betfred casino

betfred casino Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days
• Wire transfer 1-2 working days
• Skrill 0-1 working days
• NETELLER 0-1 working days
• Trustly 0-1 working days
• PayPal 0-1 working days

Betfred casino site is relatively straightforward. However, if you require further assistance, they are here to help the players with the highest level of service.

• Live Chat
• By Phone: 0800 028 7747
• By Email: support@betfred.com

It's a mixed report regarding customer support (CS) at Betfred. On the plus side, it was super easy to locate the help and T&Cs pages situated on the left-side navigation column. There is a lot of helpful information here and is definitely worth checking out before contacting CS.

The primary communication channels for support are live chat, email and telephone. I initially messaged live chat with a query regarding how to transfer chips and waited a shocking 26 minutes for a reply. The CS agent wasn't particularly helpful or polite either. He didn't explain anything or even direct me to an FAQ page that could help. I did follow up with another query via live chat and received a response within 5 minutes, so maybe the prior experience was just a one-off.

Interestingly, email was my preferred method of communion with Betfred. I received a reply within 10 minutes and was satisfied with the response and detail that was given. I wouldn't recommend calling up unless you enjoy sitting on hold for a while.

• Email support: ✅
• Live support: ✅
  
• Phone support: ✅
  

To comply with the obligations as a licensed operator, the casino needs to carry out relevant checks to prove your age and identity.

To do so, they would require you to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

The fact you are not required to upload KYC immediately is nice. This is because Betfred is able to immediately verify age and address using the information provided when you open the account. This made the withdrawal process super smooth and meant I did not have to worry about finding/scanning documentation for proof. However, Betfred state in their T&Cs that documentation will be requested if an error occurs in the initial verification stage.

Should it be required, you will receive an option to "submit my documents" in the "my account" section of the site. Here you'll be asked to submit one document as proof of address and another (utility bill, bank statement etc), separate document, as proof of identity (ID card, drivers licence etc).

As a player, you are valued and their greatest asset. Gambling is meant to be seen as pure entertainment. Gambling can also be addictive and can make you lose perspective of time and money.

They have created the following tools for responsible gambling:

• Self-Assessment
• Daily, Weekly or Monthly Restrictions
• Account Closure
• Self-Exclusion

Should you require professional support and advice, please contact organisations such as GamCare, Gamblers Anonymous and Gambling Therapy.

Alternatively, you can avail yourself of filtering software that prevents children from accessing gambling websites. Filtering solutions such as Net Nanny and GamBan provide such services.