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HeySpin casino review (UK)

User checkmark This listing was updatedLast updated

100%/£25 + 25 bonus spins

1st deposit bonus

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  • Bonus code -
  • Wagering 35x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
4.1

User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Online bank transfer Trustly +2
Mastercard Visa Online bank transfer Trustly PayPal
NetEnt Microgaming Play'n GO iSoftbet +26
NetEnt Microgaming Play'n GO iSoftbet +26
Evolution Gaming

HeySpin Casino (UK) is a brand-new casino operator launched in the Summer of 2020. Since then, HeySpin has been exceeding players’ expectations thanks to their superb range of gaming options.

This is a solid casino with very few faults. They operate on the well-known Aspire Global casino platform, which is famous for its reliability and ease of use. The downside is that the casinos on it don't really stand out from one another, but they are all good.

Players can feast on a wide spectrum of gaming preferences, including online slots, card and table games as well as jackpots. These are supplied by the industry’s powershots, including NetEnt, Quickspin and Pragmatic Play.

As a UK-licensed casino, HeySpin uses the latest SSL encryption technology. Players are also recommended to use trusted payment vendors for extra protection.

HeySpin works with leading payment vendors, including Visa and Mastercard, PayPal and other prominent e-wallet options.

One thing I would change is the ability to hover over your bonus and being able to see what is real and what is bonus money. Instead, I found I had to go to the cashout section under the My Account section to see this information.

My biggest complaint is maybe the processing fees associated with any monetary transactions. Whether you are depositing or withdrawing there is always going to be a 2.5% fee waiting for you.

Having said that, I found myself minding this fee less and less the more time I spent here. If a casino works so smoothly you somehow don’t mind having to pay a little extra with your deposit.

New players can benefit from a generous welcome offer when they register for an account.

Sign up today and make a minimum deposit of £10 to claim:

  • 100% match deposit bonus up to £25 + 25 bonus spins

Follow the below steps to get started:

  1. Sign up for a HeySpin Casino account
  2. Verify your account by email
  3. Make a minimum deposit of £10 or more
  4. Your welcome offer will be credited to your account

As soon as my £20 deposit went through I noticed my balance doubled to £40. There were the spins on Book of Dead ready to be played too! I didn’t really go on to explore the casino, as those bonus rounds on Book of Dead are just too good to pass up.

However, this win together with the 100% match bonus and a 35x wagering requirement, make this bonus a pretty good one. You don't get a lot of bonus money, but the good wagering requirement means converting these bonuses is achievable.

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First deposit bonus code

You don't need a bonus code to claim HeySpin's first deposit bonus.

Significant terms and conditions

  • New UK players only, 18+
  • A minimum deposit of £10 applies
  • Bonus is subject to a 35x wagering requirement
  • Various game contributions apply
  • Please gamble responsibly

Full terms and apply.

Extra and no deposit spins

Besides the £25 welcome offer, you also receive 25 extra spins on online slot game Book of Dead.

Any winnings generated from these spins are subject to a 35x wagering requirement.

VIP / Special promotions

The HeySpin VIP Club was designed with the aim of rewarding players for their loyalty. Players are automatically enrolled into the loyalty program.

In total, there are seven VIP levels for players to climb and move between. The more you play real money games, the more points you’ll get.

Here are some of the perks and benefits awaiting you:

  • Birthday Bonus and Sunday Spins
  • Higher deposit and cash out limits
  • Personal account manager
  • Monthly cashback

There are more than 1,000 casino games available at your fingertips. You can try your hand at games, such as online slots, card and table games as well as jackpots amongst others.

HeySpin has everything you would ever want from a casino. There are plenty of slots to keep you going as well as a good selection of Live Casino.

You can find games by the likes of Netent, Microgaming, Quickspin, Booming Games, Pragmatic Play and Evolution Gaming amongst many others.

Amongst some of the hottest slot games on offer, there is Book of Dead, Starburst, Legacy of Dead, Twin Spin and Book of Dead.

Jackpot fans can try their hand at several titles, and alternatively, you can avail yourself of various RNG table games.

I started playing Wolf Riches forever chasing either the free spins round or the jackpot round neither of them made an appearance. I did get a few good wins but I wanted to feel the rush of the jackpot round which always results in some amazing wins.

Next up, I went chasing the jackpot round on Book of Dead. I came extremely close a few times but after another close call, I gave up and went chasing some lightning rounds on Live Lightning Roulette.

Desktop game information

Games 1099
Slots 1000
Table games 130
Jackpot games 10

Desktop game providers

NetEnt Microgaming Play'n GO iSoftbet IGT Amaya Gaming 1x2 Gaming Quickspin Elk NextGen Evolution Gaming Big Time Gaming Playson Pragmatic Play Red Tiger Ainsworth BluePrint Gaming RedRake Gaming PariPlay Nolimit City Booming Games Realistic Games Amatic Bally Wulff FantasmaGames Inspired Gaming Sigma Gaming Light & Wonder Betixon Synot Games

If you fancy playing on the go, you’ll be pleased to learn that HeySpin Casino is available anytime and anywhere. You only need a stable internet connection to get connected to the site.

Without any mobile casino apps to download, you only need to navigate to the site, to pick up where you left off.

The site works seamlessly across a range of operating devices, so you can simply log into your account to start playing games.

I accessed HeySpin via the Chrome browser on my iOS device. I previously found that casinos operated by Aspire tend to log me out of the session quite frequently when I’m on mobile. Luckily this doesn’t seem to be the case at HeySpin.

I played quite a few rounds of Reactoonz 2, then I went back to the Lobby to try out another few rounds of Live Lightning Roulette. Finally, I played a few rounds of Book of Dead and Wolf Riches. All this going to and fro was done in one session and I didn’t suffer any logouts.

The main issue I have is that the mobile version is not as fast as the desktop version. The search button froze for a few seconds and games seems to take longer to load. But other than that, there aren’t any further complaints.

Mobile game information

Games 1099
Slots 1000
Table games 130
Jackpot games 10

Mobile game providers

NetEnt Microgaming Play'n GO iSoftbet IGT Amaya Gaming 1x2 Gaming Quickspin Bally Elk NextGen Evolution Gaming Big Time Gaming Playson Pragmatic Play Red Tiger Ainsworth BluePrint Gaming RedRake Gaming PariPlay Nolimit City Booming Games Realistic Games Amatic FantasmaGames Inspired Gaming Sigma Gaming Light & Wonder Betixon Synot Games

Players looking to enjoy table games in an authentic casino setting are in luck. HeySpin's live dealer section is brimming by top player favourites, including table game classics and modern titles.

You can enjoy games such as Live Blackjack, Live Roulette, Live Baccarat, Lightning Roulette and Dream Catcher.

Just as you would expect, you can chat with other players as well as the croupier as you play along.

Live game information

Total number of live casino games: 125

Live game suppliers

Evolution Gaming

HeySpin is committed to supporting a Responsible Gaming environment. They take responsible gaming very seriously and are dedicated to supporting their players who might be vulnerable to problem gaming.

To ensure you have enjoyable gaming experience and to help you stay in control, HeySpin has created the following tools to help you gamble responsibly:

  • Deposit Limits
  • Time Out Period
  • Self-Exclusion
  • Reality Checks

It's recommended to utilize blocking tools, such as Net Nanny, Gamlock and Betfilter to stop you accessing gaming sites.

If you require further assistance, please get in touch with HeySpin Casino's customer support team, which will be able to connect you with relevant charities and organisations.

HeySpin Casino believes in ‘C.A.R.E’ – Customers are Really Everything. This is why they have a team of professional customer support agents ready to answer your questions between 7 a.m. and 11 p.m. daily.

You can get in touch as follows:

  • Live Chat
  • By Email: By filling out a contact form

The chat button found on the top right of the page wasn’t working for me. So I had to access the support area by clicking the Help section found on the top left menu.

Here I also found an extensive list of FAQs and I was also able to launch the chat area by clicking on the ‘contact us’ link and then on ‘live chat.’

Within the chat window, there is also the possibility to upload documents, which is nice. This is much more secure option than using regular email. Though, there is a secure document uploader in you account settings as well.

Site languages

English, Finnish, German, Norwegian

Email support languages

English

Live support languages

English

Phone support languages

-

HeySpin is obliged to know their customers due to UK regulations. When information cannot be verified automatically, HeySpin would require players to submit proof of their identity:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Documents are uploaded directly via HeySpin's secure Document Uploader.

A simple two-step process is in place to create your account. Once this is done you are also invited to set up deposit limits and reality checks. At the same time, an email will be sent to your registered email outlining account information.

You can fuel up your HeySpin bankroll via a number of payment methods:

  • Debit Cards
  • EWallets
  • Prepaid Vouchers

The deposit process at HeySpin is incredibly user-friendly. Apart from using a debit card or a PaySafeCard, you can even use PayPal. I deposited £20 using a debit card and it was here where I noticed a 2.5% fee charged with every deposit. This is the norm with casinos powered by Aspire and I know a similar fee will be waiting for me when I come to withdraw.

Indeed the fee was there when I came to withdraw. I first had to cancel any bonuses I had and then I was able to withdraw. There was a fee of £1 on my £20 withdrawal. I sent in my request and within a few hours, it was processed with the money eventually hitting my account 3 days later. Not the fastest, but I did use a fairly slow method.

Depositing methods

Mastercard Visa Online bank transfer Trustly Paysafecard PayPal

Withdrawal methods

Mastercard Visa Online bank transfer Trustly PayPal

Withdrawal times

Mastercard 0-4 working days, Visa 0-4 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Trustly 0-1 working days, PayPal 0-2 working days, EcoPayz 0-1 working days

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First deposit bonus: 100%/£25 + 25 bonus spins

Wagering: 35x (B)

Bonus code: -

User reviews

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Review by neil34
Great casino great games no problem using mobile app
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Review by casinoratings
HeySpin is one of the bests experiences I have had on mobile. I am on level 3 of their VIP and loving it!

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