Slot Planet Casino Review (UK)

Get ready for a welcome package that is out of this world. Sign up today and make a deposit to claim:

• 100% match bonus up to £100 + 22 bonus spins

Getting started is easy. Follow the below instructions to get going:

• Sign up for a Slot Planet Casino account
• Verify your account by email
• Make a minimum deposit of £10
• Your account will be credited with your welcome offer

Although you won't see the 22 bonus spins highlighted on your account, you can activate these by loading the aforementioned Starburst slot. You can then play through your 22 bonus rounds, each of which is set at a coin value of 0.01.

When it comes to the wagering requirements associated with the bonus, these are actually quite competitive. More specifically, you'll have to play through 35x the total value of the bonus funds before withdrawing anything from this balance, including any winnings garnered from your bonus spins.

This is a reasonable amount in the current marketplace, particularly as the terms dictate that you have 30 days in which to meet your wagering requirements. It also contributes to a fair and accessible welcome bonus, and one that should appeal to players across the board - even with the £100 cap on the spin wins.

Slot Planet welcome offer Significant terms

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus spins valid on Starburst only.
• Bonus funds are 100% up to £100 and separate to Cash funds.
• Bonus is subject to a 35x wagering requirement. Only bonus funds count towards wagering requirement.
• A £5 bonus max bet applies.
• Bonus spins are capped at £100.
• Bonus funds must be used within 30 days, spins within 10 days, otherwise any unused shall be removed.

Please gamble responsibly.

Extra and no deposit spins

Along with your welcome offer, you also receive 22 bonus spins on popular NetEnt online slot Starburst.

Spins must be used within 10 days and are subject to a 35x wagering requirement.

With over 1,700 casino games available, and new ones added all the time, there is more than enough here to have you squeal with delight. After all, Slot Planet's games are powered by the likes of NetEnt, Microgaming, Evolution Gaming, Quickspin, Leander Gaming, Play ‘n Go, Red Tiger and Thunderkick to mention a few.

To browse the library in detail on either page, simply scroll down beneath the fold to review recommended games (based on your behaviour) and the full range of verticals. When accessing the games lobby, you'll also see a list of recently played games, which lets you find your favourites quickly and efficiently.

You'll also find a handy search bar above the fold in the games lobby, enabling you to look for specific titles and slots directly.

Amongst some of the most popular games on offer, there is Rich Wilde and the Book of Dead, Who Wants to Be a Millionaire?, Bonanza, Starburst and Raging Storms.

There is also a substantial collection of progressive jackpot titles, including Irish Riches, Mega Joker, Mega Moolah, Mega Fortune, Hall of Gods, Divine Fortune and Treasure Nile.

For those players who want to challenge themselves at a different kind of game, the table game section is where it's at. There is Blackjack, Roulette, Video Poker, Baccarat and many more. There are currently more than 60 table games to enjoy at the site, for example, while the presence of 56 progressive jackpot slots should also appeal to high-rollers who want to pursue larger base game wins.

I was also relatively impressed by the average loading times of games like Starburst and Book of Dead. These typically took less than 10 seconds to open, while I experienced very little lag and absolutely no interruption during gameplay.

Desktop game information

• Games 1750
• Slots 1620
• Table games 60
• Jackpot games 102

Evolution is behind the majority of the live dealer games on offer at Slot Planet Casino. Besides the usual classics, Live Blackjack and Live Roulette, there is Three Card Poker, Caribbean Poker, Texas Hold'em, Live Baccarat and Dream Catcher.

All of these games are live-streamed in real-time, so you won't have to go to your local brick-and-mortar casino to sit at your favourite table and chair.

You can interact with the dealer as well as other players directly through the chat room.

Live game information

• Total number of live casino games: 50

There are currently no native Slot Planet apps on either iOS or Android, but you can access the mobile site through your Safari or Chrome browser. However, the navigation is slightly different from the desktop site, so it may take you a little time to grow accustomed to the new layout.

For example, the home, games and search tabs run along a horizontal menu at the bottom of the page, while you'll have to click through a drop-down menu to access your account information and the live chat feature.

In contrast, the mobile games lobby largely mirrors the design of the desktop version, immediately displaying your recently played games and the most popular titles above the fold. The search icon also remains fixed in place at the bottom of the page even as you scroll down in search of games.

You'll find that the average time taken to load games is quicker through the mobile site, with titles like Starburst opening in under 10 seconds. However, the mobile games library is a little smaller than the desktop version, so some of your favourite titles may not be available on the move.

There is a huge range of accepted payment methods at Slot Planet, and I was pleasantly surprised to discover that there were no regional restrictions placed on one or more of these options.

I made my initial deposit of £20 using Visa Debit, with the funds landing in my account immediately and making me eligible to receive a further £20 in bonus funds.

I was quickly able to make my first withdrawal of £20 (which is the minimum threshold for transferring money from your account) using the same method, according to anti-money laundering laws that require you to withdraw funds through a method that has been previously used to credit your account.

The payment was internally processed the very same day, while in total it took less than 18 hours to land in my bank account. This is considerably quicker than the market average, while you can also track your pending and completed withdrawals quickly and easily through your account page when logged into the account.

Of course, some may be a little deterred by the fact that you can't make a withdrawal of less than £20, but this is a relatively small detail that shouldn't impact too dramatically on your overall experience.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 2-5 working days
• Visa 2-5 working days
• Wire transfer 3-6 working days
• Skrill 0-3 working days
• NETELLER 0-3 working days
• PayPal 0-2 working days
• Maestro 2-5 working days

There are two primary channels through which you can access Slot Planet's customer service team; namely live chat and email.

In the case of the live chat feature, this is available 24/7 and can be accessed by scrolling down to the bottom of either the homepage or the games lobby. However, I had to spend a couple of minutes searching for the feature, as this site has chosen not to make it available through a floating icon on every landing page.

When you click through the ‘Live Chat' icon, you'll be able to launch the feature and enter a brief outline of your query.

The provision of customer service at Slot Planet is let down by the lack of a dedicated FAQ page. This means that you won't be able to access quick answers to simple and generic questions, placing a strain on the two available customer service channels and making it harder to deal with problems pertaining to account management, bonus terms and withdrawals.

The site would definitely benefit from building a detailed FAQ section, especially if it's serious about improving the quality of customer service that it provides in the future.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

It can be argued that the initial sign up process at Slot Planet is a little long-winded, as you'll have to enter your personal data across four different screens before verifying your new account officially by email.

During this, the site will try to automatically verify your identity, primarily by using your name, date of birth, physical address and mobile number (which you'll enter on the final screen).

So long as you enter the details accurately and are registered at the electoral roll at your listed address, the customer service team at Slot Planet should be able to verify your identity successfully and get you up and running immediately.

This was true in my case, and once I'd received my verification link by email, I simply had to load this into a browser before completing my first deposit and qualifying for the welcome bonus. At this stage, your identity should be fully verified, and you shouldn't have to provide any supporting documentation going forward.

If this isn't the case, the team will send you an email prompting you to send in the following:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

You can then reply directly to this message and send the uploaded documents to support@slotplanet.com, ensuring that all four corners of the requested documents are fully visible.

There's no facility to upload these documents to your account, nor is there a great deal of information about the verification process on the website. It's also fair to say that this process could also be expedited and a little slicker, but it's at least robust and compliant with UKGC laws.

Slot Planet Casino values all their players and hope they enjoy our products responsibly. Gambling is meant to be a fun pastime. It is their duty to help prevent compulsive usage.

They have therefore implemented a number of policies and tools which promote responsible gambling:

• Set Limits
• Deposit Limits
• Game Time Reminder
• Account Closure
• Time-Out
• Access to Account History
• Self-Exclusion

There are many organisations that provide support to persons who are vulnerable to problem gambling.

If you feel that you are struggling to stay in control of your gambling, it is strongly recommend getting in touch with BeGambleAware, Gamblers Anonymous and GamCare.