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Slot Planet casino review (UK)

Added by Slot Planet. Information last updated:

User rating:

4.2 (1)

Tester rating:

4 (1)

Bonuses

1st deposit bonus:100%/£222 + 22 FS

Bonus code:-

Wagering:35x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full apply.

Properties

Minimum deposit:£20

Requires registration:Yes

Live casino:Yes

VIP program:Yes

Live chat:Yes

Sports betting:No

General information

Casino name:Slot Planet

Launched:05/2005

Licence:United Kingdom

Platform:White Hat Gaming

Currency:£

Language:English, Finnish

User ratings (1)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Maestro
Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro
NetEnt Microgaming Thunderkick NYX IGT Genesis 1x2 Gaming Quickspin Greentube Bally Barcrest +37
NetEnt Microgaming Play'n GO Thunderkick NYX IGT Genesis 1x2 Gaming Quickspin Greentube Bally +42
NetEnt Microgaming Evolution Gaming

Slot Planet Casino (UK) invites you to play some of the best slot games in the industry on one platform. The range of games here is massive, with dozens of prominent companies, such as NetEnt, Play ‘n Go and Microgaming providing games to this site.

With over a thousand casino games to pick and choose from, there are games of various themes and to suit multiple bankrolls. Loyal players can expect to be rewarded with superb promotions and an even better loyalty program.

From the moment you land on the homepage, you’ll be greeted by a colourful design and a super sleep user interface, making interactions with the casino site easy and convenient.

In terms of safety and security, this online casino is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.

If SlotPlanet piques your interest, keep on reading to learn more about the various aspects of this thrilling UK Casino.

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Casino tester's comment: Lewis Humphries

Slot Planet has actually been around since 2005, and it comes as no surprise that the site delivers a secure and largely positive gambling experience to players.

I particularly like the design of the site, with its bold colours and cosmic theme capable of catching the eye and keeping players engaged. The layout is also game-centric and incredibly intuitive, creating straightforward navigation that’s only let down by the relative difficulty of launching the live chat feature.

I was also impressed with the widespread appeal of the welcome bonus and the available range of games, while Slot Planet processes genuinely fast and efficient payouts (often in less than 24 hours).

However, the site’s customer service is in need of considerable improvement, particularly in terms of its live chat and the noticeable lack of a detailed FAQ.

Overall rating:

4

Slot Planet bonus

Get ready for a welcome package that is out of this world. Sign up today and make a deposit to claim:

Getting started is easy. Follow the below instructions to get going:

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Casino tester's comment: Lewis Humphries

In addition to its immersive, intergalactic theme, Slot Planet also offers a welcome bonus in the form of a 100% deposit match up to the value of £222.

New players who opt into the welcome offer will also earn 22 free spins, which can be deployed exclusively on the iconic Starburst slot.

To qualify for the bonus, you’ll have to make a first deposit of at least £20, simply by clicking through the ‘Deposit’ icon in the bottom left-hand corner of the screen. From here, you can confirm the value of your deposit, either by highlighting one of the predetermined amounts on-screen or clicking ‘other’ and entering a different sum of money.

At this stage, a ‘select your bonus’ section will appear beneath the deposit amounts, from which you can click through ‘Add Bonus’ and automatically bring up the welcome offer.

Then simply click the welcome bonus option and confirm your selection, before completing your deposit and adding the funds instantly to your account.

Although you won’t see the 22 free spins highlighted on your account, you can activate these by loading the aforementioned Starburst slot. You can then play through your 22 free rounds, each of which is set at a coin value of 0.01.

I won a modest £1.62 from this period of gameplay, which was immediately added to my bonus rounds. Of course, you shouldn’t expect large wins from a low-variance slot of this type, but the poor frequency of wins was something of a disappointment. It was also hard to measure this against the winnings cap for the free spins, which wasn’t listed as part of the bonuses terms and conditions.

I raised this as an issue through the site’s live chat and email channels, and was eventually told that the maximum free spins winnings were capped at £20 (which is fairly standard in the current market).

When it comes to the wagering requirements associated with the bonus, these are actually quite competitive. More specifically, you’ll have to play through 35x the total value of the bonus funds before withdrawing anything from this balance, including any winnings garnered from your free spins.

As the deposit amount isn’t included as part of the wagering requirements, I therefore only had to play through £701.62 to complete a withdrawal of my bonus funds.

This is a reasonable amount in the current marketplace, particularly as the terms dictate that you have 30 days in which to meet your wagering requirements. It also contributes to a fair and accessible welcome bonus, and one that should appeal to players across the board.

First deposit bonus code

You don't need a bonus code to claim Slot Planet's first deposit bonus.

Significant terms and conditions

and bonus terms apply.

Extra and no deposit spins

Along with your £222 welcome offer, you also receive 22 bonus spins on popular NetEnt online slot Starburst.

Spins must be used within 10 days and are subject to a 35x wagering requirement.

VIP / Special promotions

From the moment you start playing real money games, you’ll automatically join our Loyalty Program. For every 2,500 Loyalty Points accumulated, you receive £1 in bonus money.

The maximum amount of loyalty points on can redeem in 1 day is 125,000.

Slot Planet slots and games

With over 1,000 casino games available, and new ones added all the time, there is more than enough here to have you squeal with delight. After all, our games are powered by the likes of NetEnt, Microgaming, Evolution Gaming, Quickspin, Leander Gaming, Play ‘n Go, Red Tiger and Thunderkick to mention a few.

Amongst some of the most popular games on offer, there is Rich Wilde and the Book of Dead, Who Wants to Be a Millionaire?, Bonanza, Starburst and Raging Storms.

There is also a substantial collection of progressive jackpot titles, including Irish Riches, Mega Joker, Mega Moolah, Mega Fortune, Hall of Gods, Divine Fortune and Treasure Nile.

For those players who want to challenge themselves at a different kind of game, the table game section is where it’s at. There is Blackjack, Roulette, Video Poker, Baccarat and many more.

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Casino tester's comment: Lewis Humphries

Slot Planet certainly puts its 2000-strong games library at the front and centre of its casino experience, with all titles and verticals accessible through both the homepage and the ‘games’ tab on the left-hand menu.

To browse the library in detail on either page, simply scroll down beneath the fold to review recommended games (based on your behaviour) and the full range of verticals. When accessing the games lobby, you’ll also see a list of recently played games, which lets you find your favourites quickly and efficiently.

You’ll also find a handy search bar above the fold in the games lobby, enabling you to look for specific titles and slots directly.

I was also relatively impressed by the average loading times of games like Starburst and Book of Dead. These typically took less than 10 seconds to open, while I experienced very little lag and absolutely no interruption during gameplay.

You can access the live roulette and blackjack lobbies in a similar period of time, although individual real-time games may take a little longer to load. Lightning Roulette takes between 15 and 20 seconds to open on average, for example, as did Free Bet Blackjack.

While the load times for live games would benefit from being a little shorter, it’s hard not to be impressed with the sheer range of titles on offer at Slot Planet.

There are currently more than 60 table games to enjoy at the site, for example, while the presence of 56 progressive jackpot slots should also appeal to high-rollers who want to pursue larger base game wins.

Desktop game information

Total number of desktop games: 924
Total number of desktop slots: 800
Total number of desktop table games: 37
Total number of desktop jackpot games: 21

Desktop game providers

NetEnt Microgaming Thunderkick NYX IGT Genesis 1x2 Gaming Quickspin Greentube Bally Barcrest Shuffle Master Elk Rabcat Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Chance Interactive Push Gaming Red Tiger Aristocrat Multicommerce Relax Gaming Felt Gaming BluePrint Gaming Games Warehouse StakeLogic Realistic Games Betdigital Just For the Win FantasmaGames Spieldev Foxium Magic Dreams Probability Jones Sigma Gaming Scientific Games Cayetano Gaming Adoptit Publishing Bla Bla Bla Studios Seven Deuce Spike Games Storm Gaming Concept Gaming Touchstone Games Lightning Box Triple Edge Studios

Slot Planet on mobile

Slot Planet is fully responsive and fully compatible with mobile devices and tablets. There are no mobile casino apps to download. Simply visit the site via your smartphone or tablet’s web browser, to get started and to play your favourite games.

The biggest majority of the games are available on the mobile casino site, along with features, such as promotions, deposits and withdrawals and live support.

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Casino tester's comment: Lewis Humphries

There are currently no native Slot Planet apps on either iOS or Android, but you can access the mobile site through your Safari or Chrome browser. However, the navigation is slightly different from the desktop site, so it may take you a little time to grow accustomed to the new layout.

For example, the home, games and search tabs run along a horizontal menu at the bottom of the page, while you’ll have to click through a drop-down menu to access your account information and the live chat feature.

In contrast, the mobile games lobby largely mirrors the design of the desktop version, immediately displaying your recently played games and the most popular titles above the fold. The search icon also remains fixed in place at the bottom of the page even as you scroll down in search of games.

You’ll find that the average time taken to load games is quicker through the mobile site, with titles like Starburst opening in under 10 seconds. However, the mobile games library is a little smaller than the desktop version, so some of your favourite titles may not be available on the move.

Mobile game information

Total number of mobile games: 650
Total number of mobile slots: 600
Total number of mobile table games: 20
Total number of mobile jackpot games: 21

Mobile game providers

NetEnt Microgaming Play'n GO Thunderkick NYX IGT Genesis 1x2 Gaming Quickspin Greentube Bally Barcrest Shuffle Master Elk Rabcat Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Chance Interactive Push Gaming Merkur Slots Red Tiger Aristocrat Multicommerce Felt Gaming BluePrint Gaming Games Warehouse StakeLogic Realistic Games Betdigital Old Skool Studios Just For the Win FantasmaGames Inspired Gaming Spieldev Foxium Magic Dreams Probability Jones Sigma Gaming Scientific Games Cayetano Gaming Adoptit Publishing Bla Bla Bla Studios Meta Games Universal Pear Fiction Gaming Seven Deuce Spike Games Storm Gaming Concept Gaming Touchstone Games Lightning Box Triple Edge Studios

Live casino games

Evolution Gaming is behind the majority of the live dealer games on offer at our casino. Besides the usual classics, Live Blackjack and Live Roulette, there is Three Card Poker, Caribbean Poker, Texas Hold’em, Live Baccarat and Dream Catcher.

All of these games are live-streamed in real-time, so you won’t have to go to your local brick-and-mortar casino to sit at your favourite table and chair.

You can interact with the dealer as well as other players directly through the chat room.

Live game information

Total number of live casino games: 12

Live game suppliers

NetEnt Microgaming Evolution Gaming

Safe gambling – is Slot Planet casino safe?

We value all our players and hope they enjoy our products responsibly. Gambling is meant to be a fun pastime. It is our duty to help prevent compulsive usage.

We have thus implemented a number of policies and tools which promote responsible gambling:

There are many organisations that provide support to persons who are vulnerable to problem gambling.

If you feel that you are struggling to stay in control of your gambling, we strongly recommend getting in touch with BeGambleAware, Gamblers Anonymous and GamCare.

Support

Our customer support team is only a click away. Our support team is available 24 hours a days, 7 days a week via one of the below methods:

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Casino tester's comment: Lewis Humphries

There are two primary channels through which you can access Slot Planet’s customer service team; namely live chat and email.

In the case of the live chat feature, this is available 24/7 and can be accessed by scrolling down to the bottom of either the homepage or the games lobby. However, I had to spend a couple of minutes searching for the feature, as this site has chosen not to make it available through a floating icon on every landing page.

When you click through the ‘Live Chat’ icon, you’ll be able to launch the feature and enter a brief outline of your query. In my case, I raised a query about the 22 bonus free spins and whether they were subject to a maximum winnings cap, entering the queue in position one before being connected to an agent within five minutes.

As polite as the agent was, however, it seemed that they were unable to answer my query, as I was advised that she would have to transfer to me a UK host as soon as one became available. The agent then left the chat and there was no further interaction for 30 minutes before I had to end the conversation.

This suggests that there may be issues when contacting the live chat feature depending on your region and the precise time of day, creating a frustrating experience that may fall beneath your expectations as a player.

I subsequently messaged the same query to support@slotplanet.com, before immediately being sent an automated response confirming receipt and advising that an agent should get back to me within 24 hours.

The site was at least true to its word in this respect, as I received a reply in less than two hours confirming the maximum winnings cap for free spins in £20.

On a final note, the provision of customer service at Slot Planet is let down by the lack of a dedicated FAQ page. This means that you won’t be able to access quick answers to simple and generic questions, placing a strain on the two available customer service channels and making it harder to deal with problems pertaining to account management, bonus terms and withdrawals.

The site would definitely benefit from building a detailed FAQ section, especially if it’s serious about improving the quality of customer service that it provides in the future.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

English, Finnish, Swedish, German, Norwegian

Phone support languages

-

KYC & Documents

To abide by the UK and International Gaming Laws, we must verify the age and identity of our players. We have to run these checks to give players an extra layer of protection and to prevent fraud and money-laundering.

You’ll be requested to submit the following documentation:

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Casino tester's comment: Lewis Humphries

It can be argued that the initial sign up process at Slot Planet is a little long-winded, as you’ll have to enter your personal data across four different screens before verifying your new account officially by email.

During this, the site will try to automatically verify your identity, primarily by using your name, date of birth, physical address and mobile number (which you’ll enter on the final screen).

So long as you enter the details accurately and are registered at the electoral roll at your listed address, the customer service team at Slot Planet should be able to verify your identity successfully and get you up and running immediately.

This was true in my case, and once I’d received my verification link by email, I simply had to load this into a browser before completing my first deposit and qualifying for the welcome bonus. At this stage, your identity should be fully verified, and you shouldn’t have to provide any supporting documentation going forward.

If this isn’t the case, the team will send you an email prompting you to send photographic evidence of your passport or driving license (or ID card if you’re an EU resident), proof of your address dated within the last three months and copies of your chosen payment method.

You can then reply directly to this message and send the uploaded documents to support@slotplanet.com, ensuring that all four corners of the requested documents are fully visible.

There’s no facility to upload these documents to your account, nor is there a great deal of information about the verification process on the website. It’s also fair to say that this process could also be expedited and a little slicker, but it’s at least robust and compliant with UKGC laws.

Banking

We work with the world’s leading payment providers and use the latest SSL encryption technology to keep your personal information protected. You can make deposits via one of the below methods:

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Casino tester's comment: Lewis Humphries

There is a huge range of accepted payment methods at Slot Planet, and I was pleasantly surprised to discover that there were no regional restrictions placed on one or more of these options.

More specifically, I could choose to credit my account using Visa, MasterCard and Maestro debit cards, along with trusted e-wallets such as PayPal, Neteller and Skrill.

Deposits can also be made using Trustly and traditional bank transfer, while the prepaid Paysafecard provides a responsible and convenient option for players who are keen to manage their bankroll carefully.

I made my initial deposit of £20 using Visa Debit, with the funds landing in my account immediately and making me eligible to receive a further £20 in bonus funds.

I was quickly able to make my first withdrawal of £20 (which is the minimum threshold for transferring money from your account) using the same method, according to anti-money laundering laws that require you to withdraw funds through a method that has been previously used to credit your account.

The payment was internally processed the very same day, while in total it took less than 18 hours to land in my bank account. This is considerably quicker than the market average, while you can also track your pending and completed withdrawals quickly and easily through your account page when logged into the account.

Of course, some may be a little deterred by the fact that you can’t make a withdrawal of less than £20, but this is a relatively small detail that shouldn’t impact too dramatically on your overall experience.

Depositing methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal Maestro

Withdrawal times

Mastercard 2-5 working days, Visa 2-5 working days, Wire transfer 3-6 working days, Skrill 1-36 hours, NETELLER 1-36 hours, Trustly 1-36 hours, Maestro 2-5 working days


Casino tester's profile

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Lewis Humphries

Lewis Humphries

I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.

Latest reviews:
Casino Slot Planet cover

First deposit bonus:100%/£222 + 22 FS

Bonus code:-

No deposit bonus:-

Wagering:35x (B)

Licence:United Kingdom, Malta

Number of desktop games:924

User rating: 4.2
Tester rating: 4
Play here » | Full apply.

User reviews

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Review by JussiV
SlotPlanet looks really good and they are offering 10€ non-deposit bonus with 10 extra spins as well. All casinos offering little something without depositing always make me smile. I can test the casino first and then make the decision if I want to start wagering the bonus. SlotPlanet give a really big 100%/555€ bonus which is one of the biggest I've seen. The wagering requirement isn't even that bad considering how good the bonus is otherwise. 35x times is pretty much the normal rollover. Their games worked really well and I have no complaints, keep it up!
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