Metropolitan Gaming Casino Review

By Kati Saari. Updated:

Metropolitan Gaming Online Casino Review: See the bonus code for the welcome bonus and bonus spins, and which deposit methods are at your disposal. Check also the withdrawal times.

What Metropolitan Gaming Online Looks Like

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Summary

Metropolitan Gaming Online is the online version of a casino chain that has been operating in the UK for a couple of decades. Operating on the Aspire platform, the website doesn't offer a very unique experience, but players can still expect a variety of bonuses and good customer support. The game selection is extensive but primarily targeted towards those who enjoy slots.

Bojoko rating This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

3.9

Bonuses

Banking

Games

Support

Usability

Player rating

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Pros:

Over 2,000 slots from several top-level suppliers
Good banking options
ID documents are easy to upload

Cons:

Doesn't offer much for players who don't fancy slots
As an Aspire Global-operated casino it's not very unique
The button for logging out is hidden behind the settings
Badly optimised game lobby

Deposit Methods

Mastercard Visa Online bank transfer Skrill Trustly Paysafecard PayPal MuchBetter Astropay

Withdrawal Methods

Visa Online bank transfer Skrill Trustly PayPal MuchBetter Astropay

Metropolitan Gaming Online Full Casino Review

Metropolitan Gaming has been offering Britons the excitement of casino games in brick-and-mortar casinos since 1981. In 2023, this splendid casino brand also began its virtual world conquest, resulting in the creation of Metropolitan Gaming Online.

Metropolitan Gaming Online expands the well-known UK casino brand to the world of online gambling.

The brand chose Aspire Global's casino platform for its website. Aspire Global is an easily identifiable casino platform in the sense that once you've played on one of the casinos operating on it, you know how to play on all of them.

The platform provides Metropolitan Gaming Online with its strengths and weaknesses. Among its strengths are good mobile compatibility, the ability to upload ID documents through an easy upload page, and excellent responsible gaming tools. On the downside, the game lobby is always insufficiently optimised. The bonus offers are also rather uninspiring across all the platform's sites.

In my opinion, Metropolitan Gaming could have chosen a more unique casino platform to suit the brand's image better. Of course, these are just matters of personal preference.

The game selection on the online casino is heavily focused on slots, and you can find over 2,000 slot games here. There are also some table games, jackpots, and a live casino featuring games produced by Evolution and Authentic Gaming.

As a new player, you can claim a welcome bonus from Metropolitan Gaming Online. In addition to a deposit bonus and bonus spins, the bonus includes offers for a 10% cashback and 1,000 Met points.

Bojoko is not yet affiliated with Metropolitan Gaming Online, but we have reviewed the casino site for your convenience. You can read how Metropolitan Gaming Online is, or see our detailed reviews of other online casinos.

Ad Disclosure

Metropolitan Gaming Casino First Deposit Bonus

Register a new player account with the bonus code METONLINE and make your first deposit of £10 or more to get:

New UK players only, 18+. Bonus code METONLINE required. Maximum bonus is £100 and 50 spins. Slots bonus and spin winnings are subject to a 50x wagering requirement. Play on slots only. Spins valid on Big Bass Bonanza only. Bonus valid for 21 days from the day it was awarded. Spins are valid for 72 hours. Wagering requirements must be completed within 7 days. Please gamble responsibly. Full and Bonus apply. GambleAware.org.

When you register to Metropolitan Gaming Online, use the promo code METONLINE. Then, make a deposit valued at least £10 to receive the following welcome package:

  • A 100% Slots Bonus of up to £100 and 50 Bonus Spins on Big Bass Bonanza

In addition, you'll get the following bonuses:

  • 10% Cashback on live Casino losses up to £20, and
  • 1,000 Met Points when you play £10 online (bonus play not included)

The welcome bonus at Metropolitan Gaming Online doesn't fundamentally differ from the offers you can find on other sites using the same casino platform. A 100% deposit bonus of up to £100 with 50 bonus spins is quite a regular-sized offer that doesn't really stand out from the crowd.

Both the bonus and bonus spins winnings have a 50x wagering requirement, which is clearly above the industry average of 35x.

The welcome bonus also includes a cashback offer and the chance to claim 1,000 Met Points when you spend at least £10 in the casino.

The cashback offer refunds you 10% up to £20 of your losses in live casino games. To be eligible for cashback, the cashback must be at least £5. Cashback is credited on Mondays.

Once you've wagered at least £10 with real money in the casino, you will receive an email with a code that allows you to redeem 1,000 Met Points at any Metropolitan Gaming venue. The points must be redeemed within 14 days of receiving the email, and you must either be a Met Card holder or join as a member when redeeming the points.

Met Points can be used at Metropolitan Gaming casinos for things like food and drinks.

I find the cashback offer and the opportunity for Met Points to be a nice addition on top of an otherwise mediocre bonus. The latter can only be enjoyed as a member of the brick-and-mortar Metropolitan Gaming, but with a conversion rate of 100 points = £1, I'd say that it's a nice little treat.

Metropolitan Gaming Online Casino Promo Code

The Metropolitan Gaming Online bonus code is METONLINE.

Significant Terms and Conditions

  • New UK players only, 18+.
  • Bonus code METONLINE required.
  • Maximum bonus is £100 and 50 spins.
  • Slots bonus and spin winnings are subject to a 50x wagering requirement.
  • Play on slots only.
  • Spins valid on Big Bass Bonanza only.
  • Bonus valid for 21 days from the day it was awarded.
  • Spins are valid for 72 hours.
  • Wagering requirements must be completed within 7 days.
  • Full terms and bonus terms apply.

Please gamble responsibly.

Metropolitan Gaming Online Extra and No Deposit Spins

With the minimum deposit of £10 and the promo code METONLINE, you can claim 50 bonus spins on Big Bass Bonanza. The winnings are subject to a 50x wagering requirement.

Compare Metropolitan Gaming Online Casino bonus

Here, you can see what other offers are available on UK online casinos. With a glance, you're able to see the first deposit bonus and all the crucial details. This should be a great help for you when deciding which bonuses you want to claim.

Bojoko rating 3.6
1st deposit bonus 50 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) -
Wag. req. (spins) -
Max cash out £20
Bojoko rating 3.8
1st deposit bonus 100%/£100 + 100 bonus spins
No deposit bonus -
Min. deposit £20
Wag. req. (bonus) 35x (B)
Wag. req. (spins) 35x
Max cash out Unlimited

Metropolitan Gaming Online Casino Game Suppliers

You can find games from over 30 suppliers on Metropolitan Gaming Online. On average, UK casinos have around 20 to 40 providers available. The most notable names here are Microgaming, NetEnt, and Pragmatic Play.

NetEnt Microgaming Play'n GO iSoftbet IGT 1x2 Gaming Quickspin
NetEnt Microgaming Play'n GO iSoftbet IGT 1x2 Gaming Quickspin
Evolution Gaming Authentic Gaming

Metropolitan Gaming Online boasts over 2,100 games, with approximately 2,000 of them being slots. The collection also includes table games and progressive jackpots, but in these categories, one shouldn't expect a very diverse selection.

The game lobby is organised in the typical fashion of the Aspire casino platform. There are only a few categories, and the text search is poorly optimised. By poor optimisation, I mean that the site starts searching immediately after you enter a single character in the text field. This can make the site quite heavy and slow to use for some users.

In the game lobby, you'll first see the recommended games. These often feature long-standing favourites such as Book of Dead, Big Bass Bonanza, Starburst, and Fluffy Favourites.

In the jackpot section, the biggest wins are hidden in games by Microgaming, which include the provider's Mega Moolah jackpot. These include titles like Thunder Struck II Mega Moolah, Immortal Romance Mega Moolah, and Atlantean Treasures Mega Moolah.

Through the menu, you can navigate to table games or the live casino. If table games are important to you on an online casino, I can outright say that Metropolitan Gaming Online may not be an ideal choice. In this category, you'll only find a few variations of blackjack, roulette, and a couple of baccarat options.

The game selection at Metropolitan Gaming Online is exactly what I expected from a site operating on the Aspire casino platform. It offers plenty for fans of slots but very little for others. The presence of the live casino somewhat makes up for the emptiness in the regular table games category.

Compared to other online casinos, Metropolitan Gaming Online's game lineup falls to the average level, without being in any way remarkable.

Desktop Game Information

  • Games: 2100
  • Slots: 2000
  • Table games: 34
  • Jackpot games: 47

Metropolitan Gaming Online offers a selection of over 50 live dealer games. These are produced by the undisputed king of live games, Evolution, as well as Authentic Gaming. You'll have access to several variants of roulette and blackjack, plus a few game shows like Crazy Time, Monopoly Live, and Dream Catcher.

The variety of live casino games on Metropolitan Gaming Online is reasonable, but it could also be significantly better. For example, the casino already has Pragmatic Play's slots. Pragmatic also provides live games, which I believe are on par in terms of quality with Evolution's games.

Overall, this section is all right as it is but making it more diverse and bigger would definitely be beneficial.

Live Game Information

  • Total number of live casino games: 55

Metropolitan Gaming Online doesn't offer a separate mobile app. There's no need for one because Aspire Global's casino platform is designed to be mobile-friendly, including all the games.

You can simply visit the online casino using your mobile phone or tablet browser and enjoy a seamless gaming experience.

Metropolitan Gaming has a mobile app for Met Card holders. The Met Card App is available on Google Play and the App Store, allowing you to check your points balance and receive exclusive offers for physical venues.

Metropolitan Gaming Online provides players with a good and comprehensive range of payment methods. The minimum deposit is £10, and the minimum withdrawal is also £10.

You can use the most common options for deposits, including debit cards, e-wallets, prepaid cards, or bank transfers. For the fastest withdrawals, choose either MuchBetter, Skrill, or PayPal. With these methods, your winnings should reach you within two business days.

Note that due to Mastercard's regulations, Metropolitan Gaming Online can't offer cashouts via this option. The casino states that some customers using Visa can also be impacted by certain regulations.

If such a case happens that you cannot withdraw using the same method as you used to deposit, the casino will offer you alternative ways.

Deposit Methods at Metropolitan Gaming Online

Mastercard Visa Online bank transfer Skrill Trustly PayPal MuchBetter Astropay

Withdrawal Methods at Metropolitan Gaming Online

Visa Wire transfer Skrill Trustly PayPal MuchBetter Astropay

Metropolitan Gaming Online Withdrawal Times

  • Visa: 0-6 working days
  • Skrill: 0-2 working days
  • Trustly: 0-4 working days
  • PayPal: 0-2 working days
  • MuchBetter: 0-2 working days
  • AstroPay: 3 working days
  • Bank transfer: 2-6 working days

You can contact Metropolitan Gaming Online's customer service via live chat or email. Emails should be addressed to care@metgaming.com. Alternatively, you can fill out the contact form on the online casino, and customer service will typically respond to you within 1-2 days.

Additionally, the casino has a comprehensive FAQ page, which is most useful if your query is about technical issues on the site or if you need guidance on deposits or withdrawals.

The live chat service is available every day from early morning at 9 AM until 1 AM. Based on my experience, live chat customer support on all casinos operating on the Aspire platform is good – not excellent, but it works, and you can get help when needed.

  • Email support: ✅
  • Live support:
  • Phone support:

As a UKGC-licensed casino, Metropolitan Gaming Online is obligated to ensure the age and identity of every customer. In several cases, documents for this verification will be needed at a later stage, but sometimes it is required before you can deposit and play at the casino.

You can find the file uploader when you open your account and select the Document Upload tab. Through this, you can upload:

  • Proof of identity (a driver's license is recommended)
  • Proof of address (a bank statement is recommended)

Document verification may take a few days, but in many cases, they are checked and your identity verified within a few hours. After uploading the documents, you can check their processing status at any point.

Metropolitan Gaming Online is a secure online casino. It's licensed by the UK Gambling Commission, and its platform, Aspire Global, has been in the market for several years and is widely well-known.

The site uses the latest SSL encryption technology and all financial transactions are secured, so you can enjoy the casino and its games with peace of mind.

The casino also takes responsible gambling seriously and provides you with several useful tools. For example, you can:

  • Set deposit limits
  • Take a break
  • Set a reality check
  • Self-exclude

The casino encourages you to contact customer service with any questions or if you need more information about responsible gambling.

 

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About the Author

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Kati Saari

Reviewed by:

Kati Saari
Kati Saari has worked in the gambling industry since 2014. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work she’s adamant about not rushing into anything without thorough research.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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