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Cashmo casino review (UK)

Added by Cashmo. Information last updated:

User rating:

4.6 (2)

Tester rating:

4.1 (1)

Bonuses

1st deposit bonus:200%/£100 + 20 FS

Bonus code:-

Wagering:40x (B)

Forfeitable:Yes

No deposit bonus:50 FS

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£3

Requires registration:Yes

Live casino:No

VIP program:No

Live chat:Yes

Sports betting:No

General information

Casino name:Cashmo

Launched:02/2019

Licence:United Kingdom

Platform:Independent / No platform

Currency:£

Language:English

User ratings (2)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Paysafecard PayPal Pay by Mobile
Mastercard Visa PayPal
Intouch Games
Intouch Games

Cashmo Casino (UK) is a trustworthy UK Casino site, owned by Intouch Games Ltd. We excel in providing a unique online gambling experience. We develop all our games inhouse, so you won’t find our games elsewhere.

We offer more than just slot games. We also offer table games and bingo games, which can be played across a range of devices.

Our promotions give players a myriad of benefits, including free spins, match bonus offers and more. You can also join a range of competitions via our Facebook page.

Of course, all of this has been designed and created to provide players with a safe platform. Since we are licensed and regulated by the UK Gambling Commission, you can rest assured that we follow regulations to a tee.

In terms of safety and security, we use the latest SSL encryption technology to keep your personal and financial information away from prying eyes.

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Casino tester's comment: Lewis Humphries

Like most new casinos powered by proprietary software, Cashmo has obvious strengths and weaknesses that impact on the gambling experience.

The site certainly offers a generous and accessible welcome offer, for example, while the quality and responsiveness of its customer service also sets it apart from many of its rivals.

Both desktop and mobile versions of the casino also benefit from simplistic design and genuine ease-of-use, making it easier than ever to browse the games library and load titles quickly.

However, the lack of casino verticals leads to one-dimensional and uninspiring gameplay, while slow withdrawals are also a source of considerable frustration.

Overall rating:

4.1

Cashmo bonus

From the moment you sign up to Cashmo Casino, you start reaping the rewards of being a Cashmo player. Sign up for an account today to claim the following:

To claim the above welcome package worth £500 + 150 free spins, follow the below steps:

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Casino tester's comment: Lewis Humphries

It’s fair to say that Cashmo offers one of the most generous welcome bonuses on the market, with the promotion spread across your first three deposits up to the value of £500 and 100 free spins.

This is accompanied by a no-deposit free spins offer, which you can claim once you’ve verified your new account. To determine the precise number of spins on offer, you’ll have to set the so-called ‘Wheel of Fortune’ in motion, before landing a random number up to the value of 50.

These can be deployed on the ‘Rainbow Slots’ title, and I was fortunate enough to win 35 free spins at a fixed value of £0.18 per spin. During this period, I earned £2.54 in credits, with the slot delivering frequent but modest boosts to my bonus balance and providing a neat incentive to credit your account.

You can then win a first deposit match of up to 200%, and once again the total value of the bonus is determined by spinning the randomised Wheel of Fortune (after you’ve made a qualifying deposit of at least £10).

You can match your deposit by anywhere between 50% and 200% at this time, and I was able to secure a 100% match on an initial credit of £20. This afforded me total bonus funds of £40, with this available to be used across all of the site’s available games.

It’s worth noting that both the free spins that you earn and each deposit match is subject to wagering requirements of 40x the value of the bonus.

In my case, this meant that I was initially required to play through £901.60 to withdraw any associated winnings, with my first deposit and free spins haul of £2.54 creating wagering commitments of £800 and £101.60 respectively.

These terms are fairly competitive in the current market, although the playthrough requirement for the free spins portion of the bonus is a little high when you consider the low variance nature of the Rainbow Slots title.

Players investing the minimum amount for all three qualifying deposits will certainly achieve decent value for money, as this will create bonus funds of £17 and competitive wagering requirements of £680 overall.

Overall, this bonus is to be recommended, thanks to its relatively high value and the fact that it can be accessed with deposits of just £10. I also love the fact that you can see precisely how much money you need to play through before banking your winnings at any time, with this information accessible through the ‘Withdrawal’ tab on the banking screen.

First deposit bonus code

You don't need a bonus code to claim Cashmo's first deposit bonus.

No deposit bonus code

You don't need a bonus code to claim Cashmo's no deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

As soon as you sign up for an account, you’ll receive up to 50 free spins no deposit. The maximum withdrawal that you can make is £50, provided you have met the wagering requirements.

The remainder of the free spins are awarded with every subsequent deposit made. Each set of free spins expires within 7 days and can only be used on online slot Rainbow Slots.

You don't need a bonus code to claim Cashmo's no deposit bonus.

The wagering requirements for the no deposit bonus are 40x.

VIP / Special promotions

Cashmo Casino does not operate a VIP scheme.

Cashmo slots and games

Our collection of slot games has been carefully created with interesting themes. Since our game library is brimming with top casino games, there are hundreds of quality gaming options that offer fun for players.

You can enjoy a variety of games, including slots, video slots and progressive jackpots. Amongst some player favourites, there is Waterfall Wins, Reel Lucky Spins, Fire and Gold, Tomb of the Wins, Speeding Reels and Wild Funland. Most of these slot games come with jackpots attached to them running in the thousands.

Although there is no live dealer section or bingo games, there are plenty of slot games to keep you pinned to your seat.

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Casino tester's comment: Lewis Humphries

Cashmo is a site that features proprietary software and a restricted range of games, with just 38 currently available to players (all of which are slots).

These can be navigated just below the fold on the home page, while rudimentary filters including ‘All’, ‘Slots’ and ‘Popular’ enable you to refine your search further.

You may notice that there isn’t a search bar through which you can look for specific titles, but the unique and exclusive nature of the games on offer means that this wouldn’t offer much value on the Cashmo site.

One thing that is apparent is the site’s desire to promote its games and reward players, as soon after playing through my 35 no-deposit free spins, I earned an additional 15 free spins on Rainbow Slots.

Not only this, but I was also prompted to spin the ‘Wheel of Fortune’ once again to secure free spins on the recently added ‘Jet Set Sevens’ slot. I earned 10 free spins in total, and this complimentary gameplay really encouraged me to navigate the library and identify the best games for me.

When you click through a game, you’ll also have the chance to access a demo version or play for real money, through a landing page that also introduces the slot and offers some practical tips on how to get the most out of the experience.

You also find that the site’s games will typically load fully within 10 seconds, particularly the most popular titles such as ‘Marvellous Magnificent Sevens’ and the aforementioned ‘Jet Set Sevens’.

Every game on the site also offers a universal jackpot prize, and this will increase incrementally regardless of which titles you play. This was in excess of £81,000 when I last played, and this adds a clear incentive to those of you who want to compete for big prizes.

One slight disappointment is the lack of diverse verticals, with an absence of table and live casino games noticeable from the moment you land on the site. This means that while Cashmo definitely offers novelty value when you first create your account, the gameplay can become a little one-dimensional over time.

Desktop game information

Total number of desktop games: 30
Total number of desktop slots: 30
Total number of desktop table games:
Total number of desktop jackpot games: 30

Desktop game providers

Intouch Games

Cashmo on mobile

Since all the games on offer are created inhouse, we have done so with a mobile-first approach. We only promote mobile slots that have been created with mobile in mind from the very start.

All games at Cashmo can be played through your web browser, directly from your computer or mobile device.

You can enjoy a range of slot games, 24/7 customer support, straightforward on-site banking, regular bonuses and promotions and much more when playing on your smartphone or tablet.

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Casino tester's comment: Lewis Humphries

Cashmo doesn’t currently have any native apps on iOS or Android, but it can be loaded seamlessly through a mobile browser such as Safari or Chrome.

The site’s responsive design means that the mobile layout is identical to the desktop version, while the site’s games library is also fully accessible while on the move. You’ll also notice that Cashmo’s slots tend to load even quicker on your smartphone, with most open and accessible in less than five seconds.

Perhaps most impressively, you play each slot in both portrait and landscape mode without compromising on the quality of gameplay, while both modes enable you to swipe upwards on the display and ensure that the reel-grid fills the screen.

Mobile game information

Total number of mobile games: 30
Total number of mobile slots: 30
Total number of mobile table games:
Total number of mobile jackpot games: 30

Mobile game providers

Intouch Games

Live casino games

We don't currently offer any live dealer games.

Live game information

Total number of live casino games: 0

Live game suppliers

Safe gambling – is Cashmo casino safe?

Responsible gambling is important to us and want our players to have fun whilst staying in control of their mobile gaming.

You can avail yourself of the below tools and options to help you stay in control:

If you or a loved one require professional assistance, we strongly recommend getting in touch with organisations such as GambleAware and GamCare.

Support

We understand that sometimes players have questions and queries, not covered in our Help section. You can get in touch using one of the below methods:

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Casino tester's comment: Lewis Humphries

I was really impressed with Cashmo’s quality of customer support, particularly in terms of response times and the range of channels on offer.

If you click through the ‘Support’ tab on the home page, one of your first ports of call should be the site’s FAQ. This is incredibly comprehensive and offers some great insight into relatively simple queries, particularly those pertaining to account status, login issues and withdrawals.

The support tab is also home to the ‘Live Chat’ feature, which also references the FAQ page when you open a new chat box and asks you to enter your name, email and initial query. I raised a query as I wanted to confirm that each leg of the welcome offer was valid for seven days, and after clicking the ‘Start Tab’ icon, I joined the queue in position one and received a response within 30 seconds.

The whole conversation was polite and lasted for barely a minute, with my query settled decisively in double-quick time. I have no doubt that this process is aided by the quality of the FAQ, which minimises the number of people who need to use the live chat feature at any given time.

You can also reach out through email at support@cashmo.co.uk, with this channel ideal for more complex queries. I raised a query about whether I could make a withdrawal through PayPal without having used this as a deposit method and received a detailed response that required no further action after two hours or so.

Just note that the site’s agents won’t respond to specific queries if you send the email from an address that isn’t linked to your account, although they will answer generic questions relating to general policy.

The site also has a phone number, from which you can request a call back by texting ‘HELP’ to 84988 from your smartphone. You’ll then receive a call back for free, and this is a neat feature if you have a complaint to raise or simply want to talk through your query with a human being.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

KYC & Documents

We are obliged by law to verify the age and identity of our players.

Whenever we are unable to verify this information automatically, you’ll be requested to send in the following as proof:

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Casino tester's comment: Lewis Humphries

Like most online casinos in the digital age, Cashmo completes a number of background verification checks based on the data that you provide during your registration.

This starts by confirming your country of origin and mobile number, which can also be used interchangeably with your email address to access your account. Along with key information including your name, date of birth and address (there’s a neat search function to help locate this quickly), this will be used to initially confirm your ID and issue an account activation code by text message.

So long as your personal data and activation code is entered accurately, you’ll be able to start wagering and leveraging your bonus funds immediately, and this process is as quick and seamless as it sounds.

As of yet, I haven’t been prompted by the brand to provide further proof of ID, even after making my first account withdrawal.

However, Cashmo can ask for this at any time, so you may want to follow my lead and provide this proactively to avoid any delays when making future withdrawals.

On the aforementioned ‘Support’ page, you’ll also see a tab entitled ‘Send ID’, and by clicking through this you can upload electronic copies of your driving license, passport or EU National ID card (where relevant), along with a document that offers proof of your address and is dated within the previous three months.

I submitted a copy of my passport and a simple mortgage statement, and I received confirmation of receipt and full verification in less than 72 hours.

Banking

We have partnered with leading payment processors, so you make deposits and request withdrawals safe in the knowledge that our transactions are processed safely. You can use any of the following methods to deposit funds into your Cashmo account:

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Casino tester's comment: Lewis Humphries

Cashmo has a little work to do in terms of its available payment methods and process times, although you should be able to find an option that suits you.

You can currently credit your account using Visa Debit card, PayPal and the Paysafecard, while there’s also an option to complete a deposit using your mobile phone bill.

This way, the account linked to your registered smartphone will automatically be billed for the deposit amount, but I wouldn’t recommend this option if you like to keep your bankroll and gambling funds separate from other bills and accounts.

The range of available options varies from one region to another too, and in my case, I was able to credit my account using all of the above options aside from PayPal. I completed my first and second deposits using a Visa Debit card and the Paysafecard respectively, with these processed instantly and without any glitches at all.

Conversely, you can complete withdrawals using Visa, bank transfer and PayPal (although once again only the first two were available to me).

You’ll also have to process withdrawals through a method that you’ve previously used to credit your account, with my first withdrawal completed using my Visa Debit card.

It took approximately three days for the funds to land my account, thanks largely to the fact that Cashmo can take up to 72 hours on average to process withdrawals internally. This time frame can be reduced in some instances, but it’s also relatively slow when compared to the market average.

I’d also avoid completing withdrawals under the value of £10, as while the site does allow for this, they’ll also charge £3 to process such transactions.

Depositing methods

Mastercard Visa Paysafecard PayPal Pay by Mobile

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

Mastercard 3-12 working days, Visa 3-12 working days, PayPal 1-24 hours


Casino tester's profile

Avatar

Lewis Humphries

Lewis Humphries

I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.

Latest reviews:
Casino Cashmo cover

First deposit bonus:200%/£100 + 20 FS

Bonus code:-

No deposit bonus:50 FS

Wagering:40x (B)

Licence:United Kingdom

Number of desktop games:30

User rating: 4.6
Tester rating: 4.1
Play here » | Full terms apply.

User reviews

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Review by Suemcke7
Good fun and lots of bonus offers. Deposit by phone for as little as £3
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Rating breakdown

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0
Cashmo
Cashmo replied
Hi Suemcke7, Thank you for your great review! We are really pleased to hear you are enjoying our games! All of our games are unique to our brand as they are created in house, so you won’t find them anywhere else! All the best, Cashmo Casino
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Review by jchurch577
Really good here, lots of games I have never seen on other sites so keeps it exciting and good variety.
User's rating:

Rating breakdown

Bonuses:
Appearance & usability:
Games:
Customer support:
Banking:
Mobile:
2
Cashmo
Cashmo replied
Hi jchurch577 Thank you for your great review! We are really pleased to hear you are enjoying our games! All of our games are unique to our brand as they are created in house, so you won’t find them anywhere else! All the best Cashmo Casino

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