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Cashmo casino review (UK)

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200%/£100

1st deposit bonus

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  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable Yes
  • No deposit bonus 50 free spins
  • Special bonus No

United Kingdom

License

  • Minimum deposit£3
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoNo
  • VIP programNo
  • Live chatYes
  • Sports bettingNo
4.4

User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal Pay by Mobile
Mastercard Visa PayPal
Intouch Games
Intouch Games

Cashmo Casino (UK) is a trustworthy UK Casino site, owned by Intouch Games Ltd. They excel in providing a unique online gambling experience. All their games are developed inhouse, so you won’t find their games elsewhere.

Like most casinos powered by proprietary software, Cashmo has obvious strengths and weaknesses that impact on the gambling experience.

The site certainly offers a generous and accessible welcome offer, for example, while the quality and responsiveness of its customer service also sets it apart from many of its rivals. Their social media visibility is also notable, as you can join a range of competitions via their Facebook page.

Both desktop and mobile versions of the casino also benefit from simplistic design and genuine ease-of-use, making it easier than ever to browse the games library and load titles quickly.

However, the lack of casino verticals leads to one-dimensional and uninspiring gameplay, while slow withdrawals are also a source of considerable frustration.

Of course, all of this has been designed and created to provide players with a safe platform. Since Cashmo Casino is licensed and regulated by the UK Gambling Commission, you can rest assured that they follow regulations to a tee.

In terms of safety and security, they use the latest SSL encryption technology to keep your personal and financial information away from prying eyes.

From the moment you sign up to Cashmo Casino, you start reaping the rewards of being a Cashmo player.

Sign up for an account today to claim the following:

  • Up to £5 free credit for slots with no deposit upon registration
  • 1st deposit: 200% match bonous up to £100
  • 2nd deposit: 150% match bonus up to £100
  • 3rd deposit: 100% match bonus up to £300

The no deposit bonus is given as £5 bonus credit, which can be used on selected slots. You can get up to 50 free spins with this offer.

To claim the welcome package, follow the below steps:

  • Sign up for a Cashmo Casino account
  • Verify your account by email
  • Claim up to 50 bonus spins no deposit
  • Make a minimum deposit of £10
  • Your welcome offer will be credited to your account

It’s fair to say that Cashmo offers one of the most generous welcome bonuses on the market.

It’s worth noting that both the free spins that you get and each deposit match is subject to wagering requirements of 40x the value of the bonus. This is a smidge over the standard, but not bad. These terms are fairly competitive in the current market.

There is only one thing that you need to really keep an eye out for, and that is the witdrawal cap. You no-deposit bonus has a cap of £50, which is fair, but still annoying.

Overall, this bonus is to be recommended, thanks to its relatively high value and the fact that it can be accessed with deposits of just £10. I also love the fact that you can see precisely how much money you need to play through before banking your winnings at any time, with this information accessible through the ‘Withdrawal’ tab on the banking screen.

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First deposit bonus code

You don't need a bonus code to claim Cashmo's first deposit bonus.

No deposit bonus code

You don't need a bonus code to claim Cashmo's no deposit bonus.

Significant terms and conditions

  • New UK players only, 18+.
  • A minimum deposit of £10 applies.
  • No deposit bonus is given in the form of £5 credit on selected games.
  • Bonus is subject to a 40x wagering requirement.
  • £50 max withdrawal without deposit.
  • Different game weightings apply.
  • Please gamble responsibly.

Full terms and bonus terms apply.

Extra and no deposit spins

As soon as you sign up for an account, you’ll receive up to 50 free spins no deposit. The maximum withdrawal that you can make is £50, provided you have met the wagering requirements.

Bonus spins are credited in the form of £5 bonus money, which can be used on selected games.

You don't need a bonus code to claim Cashmo's no deposit bonus.

The wagering requirements for the no deposit bonus are 40x.

VIP / Special promotions

Cashmo Casino does not operate a VIP scheme.

Cashmo is a site that features proprietary software and a restricted range of games. Cashmo's collection of slot games has been carefully created with interesting themes.

These can be navigated just below the fold on the home page, while rudimentary filters including ‘All’, ‘Slots’ and ‘Popular’ enable you to refine your search further.

You may notice that there isn’t a search bar through which you can look for specific titles, but the unique and exclusive nature of the games on offer means that this wouldn’t offer much value on the Cashmo site.

One thing that is apparent is the site’s desire to promote its games and reward players, as soon after playing through my 35 no-deposit free spins, I earned an additional 15 free spins on Rainbow Slots.

Not only this, but I was also prompted to spin the ‘Wheel of Fortune’ once again to secure free spins on the recently added ‘Jet Set Sevens’ slot. I earned 10 free spins in total, and this complimentary gameplay really encouraged me to navigate the library and identify the best games for me.

When you click through a game, you’ll also have the chance to access a demo version or play for real money, through a landing page that also introduces the slot and offers some practical tips on how to get the most out of the experience.

You also find that the site’s games will typically load fully within 10 seconds, particularly the most popular titles such as ‘Marvellous Magnificent Sevens’ and the aforementioned ‘Jet Set Sevens’.

Every game on the site also offers a universal jackpot prize, and this will increase incrementally regardless of which titles you play. This was in excess of £81,000 when I last played, and this adds a clear incentive to those of you who want to compete for big prizes.

One slight disappointment is the lack of diverse verticals, with an absence of table and live casino games noticeable from the moment you land on the site. This means that while Cashmo definitely offers novelty value when you first create your account, the gameplay can become a little one-dimensional over time.

Desktop game information

Games 59
Slots 59
Table games
Jackpot games 59

Desktop game providers

Intouch Games

Since all the games on offer are created inhouse, Cashmo has kept a mobile-first approach. They only promote mobile slots that have been created with mobile in mind from the very start.

Cashmo doesn’t currently have any native apps on iOS or Android, but it can be loaded seamlessly through a mobile browser such as Safari or Chrome.

The site’s responsive design means that the mobile layout is identical to the desktop version, while the site’s games library is also fully accessible while on the move. You’ll also notice that Cashmo’s slots tend to load even quicker on your smartphone, with most open and accessible in less than five seconds.

Perhaps most impressively, you play each slot in both portrait and landscape mode without compromising on the quality of gameplay, while both modes enable you to swipe upwards on the display and ensure that the reel-grid fills the screen.

You can enjoy a range of slot games, 24/7 customer support, straightforward on-site banking, regular bonuses and promotions and much more when playing on your smartphone or tablet.

Mobile game information

Games 59
Slots 59
Table games
Jackpot games 59

Mobile game providers

Intouch Games

Cashmo Casino doesn't currently offer any live dealer games.

Live game information

Total number of live casino games: 0

Live game suppliers

Responsible gambling is important to Cashmo Casino and they want their players to have fun whilst staying in control of their mobile gaming.

You can avail yourself of the below tools and options to help you stay in control:

  • Session Limits
  • Deposit Limits
  • Cool-Down Period
  • Self-Exclusion

If you or a loved one require professional assistance, it is strongly recommended getting in touch with organisations such as GambleAware and GamCare.

Cashmo Casino understands that sometimes players have questions and queries, not covered in our Help section. You can get in touch using one of the below methods:

  • Live Chat
  • Phone: 0138 488 5040
  • Call back: Text HELP to 84988
  • Email: support@cashmo.co.uk

I was really impressed with Cashmo’s quality of customer support, particularly in terms of response times and the range of channels on offer.

If you click through the ‘Support’ tab on the home page, one of your first ports of call should be the site’s FAQ. This is incredibly comprehensive and offers some great insight into relatively simple queries, particularly those pertaining to account status, login issues and withdrawals.

The support tab is also home to the ‘Live Chat’ feature, which also references the FAQ page when you open a new chat box and asks you to enter your name, email and initial query. I raised a query as I wanted to confirm that each leg of the welcome offer was valid for seven days, and after clicking the ‘Start Tab’ icon, I joined the queue in position one and received a response within 30 seconds.

The whole conversation was polite and lasted for barely a minute, with my query settled decisively in double-quick time. I have no doubt that this process is aided by the quality of the FAQ, which minimises the number of people who need to use the live chat feature at any given time.

You can also reach out through email at support@cashmo.co.uk, with this channel ideal for more complex queries. I raised a query about whether I could make a withdrawal through PayPal without having used this as a deposit method and received a detailed response that required no further action after two hours or so.

Just note that the site’s agents won’t respond to specific queries if you send the email from an address that isn’t linked to your account, although they will answer generic questions relating to general policy.

The site also has a phone number, from which you can request a call back by texting ‘HELP’ to 84988 from your smartphone. You’ll then receive a call back for free, and this is a neat feature if you have a complaint to raise or simply want to talk through your query with a human being.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

Cashmo Casino is obliged by law to verify the age and identity of their players.

Whenever they are unable to verify this information automatically, players will be requested to send in the following as proof:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Like most online casinos in the digital age, Cashmo completes a number of background verification checks based on the data that you provide during your registration.

This starts by confirming your country of origin and mobile number, which can also be used interchangeably with your email address to access your account. Along with key information including your name, date of birth and address (there’s a neat search function to help locate this quickly), this will be used to initially confirm your ID and issue an account activation code by text message.

So long as your personal data and activation code is entered accurately, you’ll be able to start wagering and leveraging your bonus funds immediately, and this process is as quick and seamless as it sounds.

As of yet, I haven’t been prompted by the brand to provide further proof of ID, even after making my first account withdrawal.

However, Cashmo can ask for this at any time, so you may want to follow my lead and provide this proactively to avoid any delays when making future withdrawals.

On the aforementioned ‘Support’ page, you’ll also see a tab entitled ‘Send ID’, and by clicking through this you can upload electronic copies of your driving license or passport, along with a document that offers proof of your address and is dated within the previous three months.

I submitted my documents, and I received confirmation of receipt and full verification in less than 72 hours.

Cashmo Casino has partnered with leading payment processors, so you make deposits and request withdrawals safe in the knowledge that your transactions are processed safely. You can use any of the following methods to deposit funds into your Cashmo account:

  • Debit Cards
  • E-Wallets
  • Payment Vouchers
  • Pay by Phone Bill

Cashmo has a little work to do in terms of its available payment methods and process times, although you should be able to find an option that suits you.

You can currently credit your account using Visa Debit card, PayPal and the Paysafecard, while there’s also an option to complete a deposit using your mobile phone bill.

This way, the account linked to your registered smartphone will automatically be billed for the deposit amount, but I wouldn’t recommend this option if you like to keep your bankroll and gambling funds separate from other bills and accounts.

I completed my first and second deposits using a Visa Debit card and the Paysafecard respectively, with these processed instantly and without any glitches at all. You’ll also have to process withdrawals through a method that you’ve previously used to credit your account, with my first withdrawal completed using my Visa Debit card.

It took approximately three days for the funds to land my bank account, thanks largely to the fact that Cashmo can take up to 72 hours on average to process withdrawals internally. This time frame can be reduced in some instances, but it’s also slow when compared to the market average.

I’d also avoid completing withdrawals under the value of £10, as while the site does allow for this, they’ll also charge £3 to process such transactions.

Depositing methods

Mastercard Visa Paysafecard PayPal Pay by Mobile

Withdrawal methods

Mastercard Visa PayPal

Withdrawal times

Mastercard 3-12 working days, Visa 3-12 working days, PayPal 1-24 hours

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First deposit bonus: 200%/£100

Wagering: 40x (B)

Bonus code: -

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Review by Katycamp90
Lots.of fun and plenty of bonuses
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Review by Suemcke7
Good fun and lots of bonus offers. Deposit by phone for as little as £3
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Review by jchurch577
Really good here, lots of games I have never seen on other sites so keeps it exciting and good variety.

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