Casiplay casino review (UK)

By Milla Gustafsson, Updated:

In this Casiplay Casino Review, we examine the welcome offer, how easy the casino is to use, withdrawal times, any available bonus codes, and alternative sites.

1st deposit bonus 100%/£50 + 20 bonus spins
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 35x (B)
Wagering requirements (bonus spins) 35x
Maximum bet for wagering £4
Maximum cash out Spins capped at £100
Basic information
Launch date 01/2019
Minimum deposit £10
Platform Aspire Global
Sports betting No
Live casino Yes
Bingo No
visa
mastercard
online-bank-transfer
trustly
skrill
neteller
Play here » UK players only, 18+. A minimum deposit of £10 applies. Bonus is subject to a 35x wagering requirement. Bonus spins are valid for 24 hours. Various games contribute differently towards playthroughs. Bonus spins are limited to a withdrawal of £100. Full terms and Bonus terms apply. BeGambleAware.org.

What Casiplay Casino looks like

Here's a quick glimpse of Casiplay's front page, casino, and live lobby.

screenshot
screenshot
screenshot

 

Summary

Casiplay Casino offers a decent user-friendly experience. They have a flashy design and a vast selection of games from top developers like NetEnt and Microgaming. Overall, Casiplay presents a solid option for players seeking a reliable casino venue.

Bojoko rating

4

Bonuses

Banking

Games

Support

Usability

Pros:

Attractive layout and simplified menus
Excellent game selection
Numerous banking options

Cons:

Site lacks some features

Deposit methods

Mastercard Visa Online bank transfer Skrill NETELLER Trustly EcoPayz Astropay

Withdrawal methods

Mastercard Visa Online bank transfer Skrill NETELLER Trustly EcoPayz Astropay

Casiplay Casino: Quick overview

Casiplay Casino is a great casino site, created with the aim of delivering top-notch games and entertainment.

Casiplay looks the part with a sleek structure, attractive graphics, and simplified menus. This casino achieves high marks for user experience and site performance. But beneath the good looks are a few niggles that tug Casiplay down a few notches.

The homepage is very jazzy with lots of colours and movement. Moving through the site was seamless, with everything neatly laid out and clearly labeled. The site screams excitement visually and does a fantastic job of inviting you into the entertainment.

With hundreds of stupendous games on offer from leading developers, including NetEnt and Microgaming, you can enjoy a myriad of gaming options.

Their site has been designed to make players happy, so every feature and every game on offer is catered towards making players smile. You can sign up for an account with ease; we have numerous banking options, and most importantly, we have a lucrative welcome package.

When it comes to accessibility, you'll be pleased to learn that the site is fully compatible with mobile, allowing you to play on the move with a support system available in numerous languages.

I found the two-step sign-up process to be easy to follow; it was just a case of inputting my details and hitting the sign-up button. I also had the option to set my deposit limits and a reality check, which is always positive, but it could be a bit more noticeable if I wanted to get picky about it.

Even better, Casiplay is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. The platform has been deemed safe and fair so that you can sign up with full confidence.

I found Casiplay to be a solid performer. The casino has done a good job of presenting its product and organizing its games fantastically. It was a joy to move through, but it didn't hit perfect marks in all areas.

play on Casiplay »

Casiplay bonuses

There is more to Casiplay's welcome offer than meets the eye. In fact, there is a bountiful welcome bonus package up for grabs with a minimum deposit of £10 when you become a Casiplay player:

The minimum deposit is £10 for the first bonus and £20 for all the other ones. The bonus funds come attached to a 35x wagering requirement, which is very much the industry average. The terms, in general, are straight-up fine, so completing the wagering is a real possibility.

After I had played my bonus, I expected to have two balances separating the bonus funds and my real money. This is very usual for the industry and a little less transparent than I'd like to see. Anyhow, I cashed out my funds before completing the wagering, voiding the bonus money.

All in all, this is a nice bonus package that has plenty of bonus money and spins for everyone; in total, you can get £200 in bonus money and 100 bonus spins.

Significant terms: UK players only, 18+. A minimum deposit of £10 applies. Bonus is subject to a 35x wagering requirement. Bonus spins are valid for 24 hours. Various games contribute differently towards playthroughs. Bonus spins are limited to a withdrawal of £100. Please gamble responsibly. Full terms and bonus terms apply BeGambleAware.org.

casiplay bonus code

You don't need a bonus code to get this offer. Read more on exclusive bonus offers here.

how to claim the offer

  1. Create an account at Casiplay
  2. Verify your account by email
  3. Make a minimum deposit of £10 or more
  4. Your first welcome offer will be credited to your account

Extra and no deposit spins at casiplay

If the match offer isn't enough, you also benefit from extra spins on Starburst:

Any earnings generated from the extra spins are subject to a 35x wagering requirement. Read more on no deposit free spins in the UK here.

VIP / Special promotions - lots to enjoy

Casiplay rewards the players for their loyalty with captivating benefits from the moment you join us and play real money games.

The Casiplay VIP program rewards you with generous perks and benefits, including:

Compare Casiplay Casino bonus

To compare casinos, check their welcome offers, game choices, payment options, and customer help. Use the magnifying glass to explore different casinos and see how Casiplay's bonuses and overall user experience compare with others.

Bojoko rating 3.8
1st deposit bonus 100%/£50 + 20 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 35x (B)
Wag. req. (spins) 35x
Max cash out Spins capped at £100
Bojoko rating 4
1st deposit bonus 200%/£50 + 20 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 50x (B)
Wag. req. (spins) 50x
Max cash out 3x the bonus, spins capped at £20

Casiplay Casino game suppliers

There are hundreds of casino games on offer, thanks to Casiplay's excellent partnership with top providers in the industry. The majority of the games are powered by NetEnt, Thunderkick, Microgaming, Play ‘n Go, and NextGen Gaming, amongst many others.

NetEnt Microgaming Play'n GO iSoftbet Thunderkick NYX Amaya Gaming
NetEnt Microgaming Play'n GO iSoftbet Thunderkick NYX Amaya Gaming
Evolution Gaming

Casiplay has a library of quality slot games, albeit not the largest library. They do a sterling job of organizing their games with some clear and neat icons that break the content down into ‘Featured Games', ‘New', ‘Slots, ‘Classic', ‘Table Games', and ‘Scratch Cards'. Casiplay hosts games from some of the industry's top gaming providers. However, I was disappointed to see that there were no progressive jackpot games.

I browsed through the slot offering and picked out Big Buffalo, Gonzo's Quest, the Cat Wilde, and the Doom of Dead slot for a spin. The slot performance was flawless; there was no lag, no pixelation, and clear gameplay.

You also have a vast selection of table games, including Blackjack, Roulette, and Baccarat. If you want to try your hand at a different type of game, you can give Video Poker and Online Scratch Cards a go.

Desktop game information 

  • Games: 980
  • Slots: 810
  • Table games: 25
  • Jackpot games: 20

These numbers are an approximation at the time of writing this review.

No need to dress up and drive into town to play at your local brick-and-mortar casino if you are craving the live experience.

Leading game providers like Evolution Gaming have come to the rescue to supply you with top-notch live games fronted by stunning dealers and professional croupiers. You can enjoy top games, including Live Blackjack, Live Roulette, Live Baccarat, Dream Catcher, Lightning Roulette, and many more.

All of these live games can be enjoyed from the comfort of your home, on desktop or mobile.

After slots, I moved over to the live casino section, which has its dedicated place on the menu. The live casino is provided by Evolution Gaming and packs in a large number of live dealer games, including Football Studio Pro, Deal or No Deal, and Side Bet City. I opened the Crazy Time live dealer game, which played smoothly with clear visuals and impeccable audio. On top of the great game performance, I thoroughly enjoyed the Crazy Time game and would recommend it to the entertainment seekers out there!

For exclusive live casino bonuses from leading UK casinos, visit the live casino bonus UK page.

Live game information 

  • Total number of live casino games: 127

These numbers are an approximation at the time of writing this review.

If you want to play numerous casino games on the go, then you can give Casiplay's mobile casino a go. There are hundreds of mobile casino games that you can find on the main desktop casino here.

Designed to be easy to navigate on smaller screens, it is an excellent choice for players who like gambling on the go. It is accessible for both beginners and experienced players alike.

Since the website was created using the latest HTML5 technology, it is fully optimised and fully responsive on both smartphones and tablets. You only need to browse the site to continue where you left off.

You have access to hundreds of mobile casino games, features, and promotions available at the click of a button.

When it comes to making deposits into your Casiplay Casino account, you have dozens of payment methods to pick and choose from:

Payment method Min deposit Min withdrawal Possible fees
Mastercard £10 £10 -
 Visa £10 £10 -
AstroPay £10 £10 -
EcoPayz £10 £10 -
NETELLER £10 £10 -

Making a deposit was more than easy. Casiplay has a respectable selection of payment options, including PayPal. I made a deposit using my Visa debit card, which was an easy two-step process. I discovered that I had to reluctantly pay a 2.5% fee on my deposit, which totaled my deposit to £41.

When I was ready to withdraw my funds, I hopped over to the ‘Cashout' section, where I discovered that I could only withdraw to the pound. I had £21.61 in my account to withdraw, but I was only able to cash out £21 with the £0.61 remaining in my account and lost a few spins on a game. There is no reason as to why you can't withdraw the entire amount; it's just a case of the casino using sneaky tactics to keep some funds in your account. This is not uncommon across online casinos.

Once I requested my withdrawal, I received an automated email to confirm the process. It took a total of five working days for the funds to reach my bank account. All in all, a below-average withdrawal process with some unfair tactics.

  • Mastercard 1-6 working days
  • Visa 1-6 working days
  • Wire transfer 2-3 working days
  • Skrill 1-2 working days
  • NETELLER 1-2 working days
  • AstroPay 2-3 working days
  • EcoPayz 1-4 working days

At Casiplay, they care about their customers. This is why they have created a detailed Help section that is easy to follow.

If you require to get in touch with a member of their Customer Support team, you can do so via one of the below methods:

  • Live Chat
  • Phone: 0203 318 9367
  • Email

Casiplay features a chat icon at the bottom right of the website. There is also a ‘contact us' page at the footer of the site which displays the contact options and details. Casiplay provides live chat and email support. I opened up the live chat which confused me slightly as there was Hebrew or a similar language around the chat box feature.

I still managed to get connected to a support agent without waiting. I queried about the cash-out feature as I couldn't seem to cash out my funds. After I confirmed my details to the support agent I received a response that suggested I couldn't withdraw my money until I completed the wagering on my bonus. Shortly after, I received another response backtracking on that statement, then guiding me how to cash out my funds. Outside of the non-English language scattered around the chatbox and the initial incorrect response, the live chat experience was good. Casiplay need to tidy up the language issue on the chatbox and they have a solid support service here.

The FAQs section was found in the footer of the site. This page was very thorough but lacked the presentation the rest of the website holds.

  • Email support:
  • Live support:
  • Phone support:

As part of their licensing agreement, Casiplay is obliged to verify the identity of their players. As soon as you sign up and make a real money deposit, they run verification checks.

Whenever they are unable to verify information automatically, you'll be asked to submit the following documentation:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

Casiplay takes the issue of responsible gambling seriously and is dedicated to providing a responsible gaming service for players.

In order to help players stay in control of their spending and gambling, they have created the following player protection tools:

  • Personal Limits
  • Cool Off
  • Reality Check
  • Session Time Limits
  • Self-Exclusion

If you require support and assistance for yourself or a loved one, it is strongly recommended getting in touch with leading organisations such as Gamblers Anonymous and Gambling Therapy Helpline.

Playing at Casiplay is fun, but sometimes we need the change. Great alternatives for Casiplay are The Rialto Casino, Casumo, and Jackpot Village.

  • The Rialto Casino: The Rialto Casino is operated by The Rank Group. They offer a wide range of games from providers like Evolution Gaming and Red Tiger, the players can enjoy a great range of options, from slots to table games and jackpots. 
  • Casumo: Casumo is a casino that stands out for it adventurous gaming style and innovative approach. With their focus on social gaming, casino offers really diverse selection of slots and bonuses, for both new and existing players.
  • Jackpot Village: Jackpot Village is another real great alternative for Casiplay. They offer thousands of casino games and over 80 progressive jackpots. They got a generous welcome package and the site is pretty straight-forward to use. 

FAQ

Casiplay is owned by AG Communications Ltd.

Casiplay withdrawal generally lasts for about 1-6 days, depending on the method chosen for withdrawal.

Yes, Casiplay is a legit casino with a license from the United Kingdom Gambling Commission.

About the authors

cover
Milla Gustafsson

Reviewed by:

Milla Gustafsson
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.
cover
Riku Antila

Reviewed by:

Riku Antila
Introducing Riku, with 4 years of experience in the realm of iGaming, he's explored a wide range of casino-related areas, making him a pro in the field. He's passionate about researching and crafting authentic content that elevates the player experience, his love for creativity shines through in everything he does.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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