Our JackpotCity Casino review goes through the mobile casino, welcome bonus, banking methods, withdrawal time, support and much more. We also check if you need a bonus code for the bonuses and if there's any no-deposit bonus available.
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New UK-based customers only. You must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only. Welcome Bonus: 100% match bonus up to £100 on 1st deposit. 50x wagering applies (as do weighting requirements). Free Spins: Awarded on Jackpot City Gold Blitz once you have staked £20 on any Games Global game. Spin value = 20p. No wagering requirements on free spin winnings. Full terms and Bonus terms apply. GambleAware.org.
What JackpotCity Casino Looks Like
JackpotCity looks like a real Vegas-style casino on the mobile screen. Check it out below:
Summary
JackpotCity is no new name in the casino market, and years of experience can be seen throughout the well-functioning site. Players in the UK have enjoyed this legendary casino since 2023, and it offers a full package of the best casino games. Despite a few things, such as slightly heavy wagering, that could be improved, JackpotCity is a great choice for enjoyable casino time.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
From Bojoko's perspective, JackpotCity Casino is a great choice for many types of players. The game variety is good, and the library is well-categorised. In addition, JackpotCity offers wager-free spins as a welcome bonus, has good banking methods available, and supports fast withdrawals.
Given the casino's extensive background and respectable parent company, our Jackpot City Casino review team expected great things from this new UK online gambling site. We were not disappointed, as we gave excellent points to almost every aspect of the site.
JackpotCity is so well-built that it is very close to our Top 20 UK Casinos. It ticks all the right boxes and provides an overall high-quality gambling experience.
Especially jackpot slots lovers will enjoy this site. There's a heavy focus on jackpots and plenty of options available. To make it even easier and faster to access the games, you can pick from multiple secure banking options.
If you are looking for a smooth and classic casino site, this is the right place for you. Click on the green button below to go to the casino.
JackpotCity offers a nice welcome bonus for new players. It starts on your first deposit of a minimum of £20:
1. deposit: 100% bonus up to £100 + 100 wager-free spins
The best thing about this bonus offer is the free spins you can get! Here’s how it works: simply bet £20 on any game from Games Global, and you’ll receive the spins.
The great news is that there are no tricky rules to follow when it comes to the spins, and each spin is worth £0.10. Plus, there’s no limit on how much money you can take out from your winnings! So, you get to keep whatever you possibly win from the spins.
The match bonus has some important rules to keep in mind. You can only get this bonus if you use a debit card; other payment methods won’t work. Also, not all debit cards are eligible, so it’s a good idea to confirm if yours qualifies for the bonus before trying to claim it.
Finally, it's worth noting that the bonus comes with a wagering requirement of 50 times the bonus amount. This means you need to play a considerable amount before you can withdraw any winnings that come from the bonus. This requirement is higher than what you might see with other promotions in the industry.
Significant terms: New UK-based customers only. You must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only. Welcome Bonus: 100% match bonus up to £100 on 1st deposit. 50x wagering applies (as do weighting requirements). Free Spins: Awarded on Jackpot City Gold Blitz once you have staked £20 on any Games Global game. Spin value = 20p. No wagering requirements on free spin winnings. Full terms and Bonus terms apply. GambleAware.org.
JackpotCity Casino Bonus Code
You do not need a promo code to claim this offer.
Compare JackpotCity Casino Welcome Bonus
When we compare this bonus to other casinos, the standout feature is the 100 wager-free spins, a rarity in the industry. These spins have no cashout limit, meaning players keep all their winnings - a notable advantage in comparison to casinos that impose wagering requirements or caps on free spin payouts.
The match bonus of 100% up to £100 is fairly standard, but its 50x wagering requirement places it on the higher side when comparing it to similar offers. Many competitors have lower requirements or allow for non-sticky bonuses, which are more player-friendly.
One drawback is the restriction to debit card payments for claiming the bonus. Compared to other casinos, which often accept various payment methods, including e-wallets or bank transfers, this limitation might deter some players.
You can check how the bonus offer stacks up against other casinos by clicking on the magnifying glass icon and choosing a different site.
JackpotCity offers a limited number of games, which also means it has fewer game developers contributing to its lineup. On the other hand, JackpotCity Casino has partnered with some of the best names in the gaming industry, resulting in a high-quality collection of games. For instance, they feature Games Global, a brand that brings together nearly 40 top game providers, ensuring a diverse and exciting selection for players.
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JackpotCity is home to around 100 jackpots, and many of the site's promotions are designed around jackpot slots. There are 3 main jackpot categories: Big Jackpots, Daily Jackpots and Wowpots. If you like jackpots, there are great options here to enjoy these games.
In addition to jackpots, there are slots in several categories, some table games, excellent live casino and even a few crash games. The game library is not as big as many new UK casinos offer nowadays, but it comes with quality games and good variety. This means any player type can find games to play here.
I liked the site's layout, which made it very easy to browse the different game categories. Everything worked well, and there were no issues during gameplay.
Game Information
Games: 800
Slots: 650
Table games: 40
Jackpot games: 100
Crash games: 5
The number of games is an approximation at the time of writing the review. The numbers may change as new games are added.
JackpotCity Casino features a live casino with a few select tables where you can enjoy popular games like roulette, blackjack, and poker. In addition to these classic games, there are also various entertaining game shows that offer even more fun beyond the usual live casino experience.
The live casino games are offered by top providers like Playtech, OnAir, Evolution, and Pragmatic. This mix is ideal for anyone looking for a genuine live casino experience. These companies have a long-standing reputation in the live gaming world and deliver high-quality video streams from their state-of-the-art studios, making you feel like you're right in the action!
There's a specialised category for live game shows that you might want to check out. You can find the most popular game shows and some rarer ones, like Adventures Beyond Wonderland, a magical show based on a classic story.
Live Game Information
Total number of live casino games: 40
The number of games is an approximation at the time of writing the review. The numbers may change as new games are added.
If you want to play on the go, you can use JackpotCity's casino app. The app allows you to easily navigate through the various gaming options and access your favourite titles. The app is available on the Apple App Store for iOS devices, and the APK for Android devices can be downloaded directly from the website.
If you don't want the app, you can access the casino through your usual web browser. Just make sure you have the latest version of the browser to enjoy all the features the casino offers.
The mobile usability was very good, and everything worked well. I experienced no loading or lagging issues, and all the important features were accessible.
JackpotCity Casino has been in the game for quite a while and understands how crucial it is to have easy and safe ways to manage your money. That’s why they provide a range of convenient options for everyone.
You can start with a deposit of just £5. When you're ready to withdraw your money, the minimum withdrawal is only £5. If you need to withdraw less than the usual minimum for a specific method, there will be a small fee of £1.
The available methods are good, and serve especially well players who like to use e-wallets. This is a good option for a Skrill UK casino and using it as a payment method allows you to both deposit and withdraw with the same method.
Payment method
Minimum deposit
Minimum withdrawal
Possible fees
Visa
£5
£5
Withdrawals less than £5 include £1 fee
Mastercard
£5
❌
-
Bank transfer
£5
£5
Withdrawals less than £5 include £1 fee
Payz
£5
£5
Withdrawals less than £5 include £1 fee
Skrill
£5
£5
Withdrawals less than £5 include £1 fee
Neosurf
£5
£5
Withdrawals less than £5 include £1 fee
Neteller
£5
❌
-
Paysafecard
£5
❌
-
MuchBetter
£5
£5
Withdrawals less than £5 include £1 fee
The average withdrawal time at JackpotCity Casino is 0-2 working days.
As long as everything is set up correctly and your account is confirmed, you should receive your withdrawal by the end of the day.
Here are the estimated transfer speeds for each withdrawal method:
Visa: 1-3 working days
Bank transfer: 0-2 working days
Payz: 0-1 working days
Skrill: 0-2 working days
Neosurf: 0-2 working days
MuchBetter: 0-1 working days
Any "Contact Us" button on the page will take you directly to the FAQ section. It is quite nicely built up and covers many different topics, from account verification to technical support.
The live chat button was nowhere to be found. You can get to it, but it requires many clicks. It would have been better to have it easily available, as it's quite complicated to find now.
The support is good, though, and you will be assisted by a support team that clearly knows their casino well. I didn't face any bigger issues, but the few chats I had with the agents went very well, and I was pleased with the help I got.
Email support: ✅
Live support: ✅
Phone support: ❌
JackpotCity has a very straightforward KYC process, and you won't be able to make deposits or play any games before you have verified your account.
Licensed UK online casinos need to follow the process. This is done to prevent underage gambling, illegal gambling and money laundering.
When going through this process, you might need to show the casino some documents to verify your identity. This could include various types of documents, such as:
Proof of identity (picture of your passport or ID card)
Proof of address (scan of a utility bill or a government letter)
Proof of deposit (picture of your debit card or a screenshot from an online payment method)
JackpotCity Casino is licensed and regulated by the United Kingdom Gambling Commission. The company, Betway Limited, is based in Malta, following the rules and regulations of another major gambling body, the Malta Gaming Authority.
The casino wants you to have a safe and fun experience while you play. To help you manage your gambling and enjoy it responsibly, you can set limits on how much you deposit and wager at the casino. These limits are there to help you stay in control and ensure your time at the casino remains enjoyable and responsible.
Deposit limits
Wager limits
Loss limits
Reality checks
Time out
Self-exclusion
When you first sign up for the casino, you have the option to set some limits for your play. These limits help you manage your gaming experience. You can always find these settings in your account and change or add to them later if you want.
JackpotCity Casino is operated by Betway Limited, a well-known and reputable company with another popular betting site called Betway. We have reviewed the following of them:
Betway Casino review: Betway Casino is a world-renowned casino site that opened its doors in 2006. It offers a solid gambling experience and an excellent-quality game library.
Betway Betting review: Betway mainly focuses on betting and offers competitive odds for multiple markets. For years, it has remained one of the most popular betting sites worldwide.
Spin Casino review: Spin Casino is a slot-focused casino site owned and operated by Betway Limited. It's quite similar to JackpotCity, but offers a better variety of slots.
Other alternatives for you to try out include:
Pots of Luck review: Pots of Luck is an easy-to-use casino that offers a wide variety of games, sports betting, and a user-friendly mobile experience, especially for players in the UK.
Mega Riches review: Mega Riches is an online casino in the Videoslots family. The site has simple features, and everything works well.
Royal Valley review: Royal Valley is packed with good quality slots and offers a no-deposit welcome bonus.
FAQ
JackpotCity Casino is owned and operated by Betway Limited. Betway is an old and reputable company behind the world-famous betting site Betway.
Yes, JackpotCity Casino is a safe online casino. It has a UK gambling licence from the United Kingdom Gambling Commission.
No, you can't get a no deposit bonus at JackpotCity Casino at the moment. However, you can get wager-free spins as a welcome bonus.
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.
Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
