Our PlayGrand Casino review discusses the no-deposit bonus, welcome offer and ongoing promotions, slots and games, withdrawal times, user experience, sister sites, and more.
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18+. New players only. 10 Bonus Spins on Book of Dead (no deposit required). Spin winnings credited as bonus funds, capped at £50 and subject to 10x wagering requirement. Welcome Offer is 100 Book of Dead cash spins available with a min. £15 first deposit. Spins must be used within 10 days. Winnings from spins credited as cash funds and capped at £100. Cash funds immediately withdrawable. Affordability checks apply. Full terms and Bonus terms apply. GambleAware.org.
What PlayGrand Casino Looks Like
This is what PlayGrand casino looks like on mobile.
Summary
PlayGrand Casino treats you to a complete casino experience, fueled by slots from the leading iGaming providers, generous no-deposit free spins, and excellent usability. However, they could do better in terms of withdrawal times.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
From Bojoko's perspective, PlayGrand stands out from the competition with its impressive slot variety, intuitive layout, and generous bonuses. Its design is eye-catching, with a deep black base and lively pink highlights, creating a feel of excitement and luxury.
PlayGrand's welcome bonus (including no-deposit free spins) offers good value and player-friendly terms.
The game collection covers everything from thrilling slots to engaging table games from industry-leading studios. Everything is curated to provide an immersive gaming experience.
Additionally, we were impressed by the site's layout and usability, with its vast game library easily accessible and the live chat feature always available with a single click.
However, the quality of customer support would benefit from significant improvement, with the lack of a detailed FAQ page being a huge hindrance to players. And while the payment options are good, the withdrawal times could be faster.
PlayGrand Casino's bonus is a neat deal for all new players. Join today, and you will get the following offers:
10 no deposit free spins
1st deposit: 100 no-wagering bonus spins
The spins are only for the Book of Dead slot.
Significant terms: 18+. New players only. 10 Bonus Spins on Book of Dead (no deposit required). Spin winnings credited as bonus funds, capped at £50 and subject to 10x wagering requirement. Welcome Offer is 100 Book of Dead cash spins available with a min. £15 first deposit. Spins must be used within 10 days. Winnings from spins credited as cash funds and capped at £100. Cash funds immediately withdrawable. Affordability checks apply. Full terms and Bonus terms apply. GambleAware.org.
How to Claim the PlayGrand Welcome Bonus
To claim your PlayGrand welcome bonus, follow the steps below:
When you sign up at PlayGrand Casino, you receive 10 free spins on Book of Dead. This offer is available without registration, meaning it is a slots free spins no id verification promotion.
Winnings earned from spins are converted into bonus funds, subject to a 10x wagering requirement. These free spins expire within 10 days, and their winnings are capped at £100.
You don't need a bonus code to claim Playgrand's welcome bonus.
PlayGrand Bonus Terms and Conditions
Read the main bonus terms and conditions for the PlayGrand welcome bonus offer, and make sure you qualify for claiming it.
18+
New UK players only
Minimum deposit: No deposit for free spins, £15 for the 1st deposit bonus
Eligible games: Book of Dead
Wagering: 10x for free spins, 0x for bonus spins
Max win: £50 for the free spins, £100 for the bonus spins
Expiry time: Spins must be used within 10 days
Is the PlayGrand Bonus Worth It?
Yes, the PlayGrand bonus is worth it.
Overall, the PlayGrand welcome offer is a relatively generous one. It may not be massive, but the terms are amazing. We love that the bonus wagering terms for the free spins are only 10x, and the bonus spins are completely wager-free.
The welcome offers at PlayGrand are worth trying out, as they come with player-friendly terms."
Jasmin, Casino Expert at Bojoko
The free spins and bonus spins give players good value, extension to their first play sessions, and an easy way to get to know the sites better.
The only downsides include the maximum payout limits, but that's a good tradeoff for the otherwise easy terms.
Compare the PlayGrand Bonus Against Other Casinos
No deposit spins are one of the most wanted bonuses, and you can get them at PlayGrand. Compared to other free spins offers, the wagering requirement is reasonable at 10x, whereas some other UK sites may have as high as a 50x requirement.
In addition to the no-deposit bonus, PlayGrand also has a nice welcome deposit bonus that includes bonus spins that are completely wager-free.
Compared to other UK brands, PlayGrand's welcome offers come with easy terms and conditions.
Learn where to earn even a 1000 free spins no deposit real money bonus, or compare below how the PlayGrand welcome offer stands up against other bonus deals. Pick a casino and compare the offers.
PlayGrand rewards you every time you play real money games. The loyalty program has been designed to automatically reward you with points for every £10 stake made.
You will be able to redeem your points once you have accumulated 200 points. Collect 1,000 points to receive a bonus cash equivalent of £5 in your account.
Available Game Developers
PlayGrand Casino offers a striking lineup of game suppliers, featuring most of the largest names in the iGaming scene. Expand the list below to view the full game developer menu.
+33
You can access PlayGrand's games library through both the homepage and the ‘Games' lobby, with the latter also featuring the site's full range of verticals and search filters.
Search options can be found on a horizontal menu that's located well above the fold, making it easy to browse and select popular filters such as top games, slots, and live casino titles. Jackpot fans can discover a range of popular progressive jackpots and newer titles, including Mega Moolah, Mega Fortune, Mars Attacks, Hall of Gods, Divine Fortune and Mega Joker.
You shouldn't have any difficulties accessing your chosen games, with titles such as the Book of Dead taking just 10 seconds to load on average. Although live casino games like Lightning Roulette are a little slower and can take up to 20 seconds to open, I've yet to experience any lag or buffering when playing on my desktop device.
The live blackjack and roulette lobbies also load fully in well under 10 seconds, and here you'll find a relatively large and diverse range of titles to keep you entertained!
The site features a large number of Play‘n GO titles, and I was impressed with how the site regularly recommends new games from this provider to players.
Game Information
Game Type
Number of Games
Bojoko's Recommendations
All Games
1,650
Toro 911, House of Legacy Spins, Crazy Ex Girlfriend
Slots
1,430
Dead of Alive, Legacy of Egypt, Temple TUmble Megaways
Table Games
80
All Aces Poker, Casino Hold'em Poker, Texas Joker'em
Jackpot Games
85
Fishing Frenzy Jackpot King, Big Hits Blazinator, Immortal Romance
Crash Games
5
King Kong Crash Climber, Fly X, Speed Crash
The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.
PlayGrand Casino's live dealer casino has landed to provide players with a much-needed dose of real-life gaming. All of the site's live dealer games are supplied by Evolution and Pragmatic Play, so fun and entertainment are guaranteed here.
Among the top game favourites are Live Blackjack, Live Roulette, Live Baccarat, Three Card Poker, Caribbean Stud Poker, Dream Catcher, and Football Studio.
Since the games are live-streamed, you can relish in the real casino experience without having to be there in person. You can take a virtual seat at the table, and you can watch the dealer spin the Roulette wheel or deal out cards.
PlayGrand's live casino section only has a couple of dozen games listed, but do note that some of those icons are lobbies, which have even more games under them.
Live Game Information
Game Type
Number of Games
Bojoko's Recommendations
Live Casino Games
120
Lightning Roulette, Power Blackjack, Dream Catcher
The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.
At present, PlayGrand has yet to release an official app for either iOS or Android. However, I found the mobile site easily accessible.
On mobile, the games lobby is accessible through an icon at the bottom of the screen. You'll have to scroll across when navigating the main menu on this page, especially when looking for live casino or table games.
You can also navigate both the lobby and your chosen games in landscape or portrait mode, while aforementioned games like Book of Dead loaded even quicker and in well under 10 seconds through the mobile site.
I was also able to move between games and the lobby using the back button on the web browser, which makes for an even easier navigational experience. However, you may find that one or two desktop titles aren't available on your mobile, although this shouldn't impact too much on the depth or quality of gameplay on offer.
PlayGrand offers nearly a dozen payment methods, including Skrill and Neteller. These options aren't always available at UK casinos, depending on the geographical region in which you live, but I had the opportunity to use both after registering for an account.
Other options include Visa debit, PayPal, MasterCard debit, Maestro, and online bank transfer, while you can also complete deposits using a prepaid Paysafecard if you want to manage your bankroll more carefully. Below, you can see a full overview of the payment methods at PlayGrand.
The average withdrawal time at PlayGrand is between 24 and 48 hours. The complete payout time depends on several factors, including your bank.
When it came to making my first withdrawal, anti-money laundering laws required me to transfer funds using a method that had been previously used to complete a deposit.
I used Visa debit, with the funds eventually landing in my account in a little under four days. This may seem a little slow when compared to the market average, but they can take up to 48 hours to process withdrawal requests internally. If you are looking for a casino with faster withdrawal times, make sure to check out our fastest payout online casino listings.
However, you can track the status of any pending withdrawals through your account page, while the PlayGrand Casino will also confirm the transaction by email once it has been completed. Here are the PlayGrand withdrawal times by payment method:
Mastercard: 2-4 working days
Visa: 2-4 working days
Wire transfer: 2-4 working days
Skrill: 0-1 working days
Neteller: 0-1 working days
PayPal: 0-1 working days
Maestro: 2-4 working days
Neosurf: 2-4 working days
The PlayGrand Casino offers a live chat feature and an email address for support.
My experience with the support was great. After clicking the 'Chat' icon, I was connected to an agent, but I had first to confirm my account info. I had to provide this information again after being transferred to a second agent, and this is slightly time-consuming when dealing with an urgent issue.
Ultimately, both agents were polite and committed to resolving my query, although I did sense a little confusion when looking to confirm the precise details of the welcome offer and its T&Cs.
The site also lacks a dedicated FAQ page, which means that there's no quick or easy way to find answers to generic queries about withdrawals, deposits, and account management. This is a definite area for improvement in the future, especially as it would ease the burden placed on agents and channels, such as the live chat feature.
Email support: ✅
Live support: ✅
Phone support: ❌
Licensing ensures that Playgrand Casino abides by strict regulations, including player protection and game fairness and randomness. When you first register for an account with PlayGrand Casino, you'll have to enter your personal information.
This will be used to verify your identity automatically in the background, and taking the time to ensure that you enter the data carefully and correctly can avoid the need to submit supporting documents in the future.
My identity was verified right away, and once I'd entered the email verification code, I was able to deposit funds, play games, and make withdrawals from my account.
If you fail the automatic verification check, you won't be able to make your first deposit or wager at all.
In this instance, the customer service team will immediately make contact by email, at which stage you'll be prompted to provide:
A photographic evidence of your passport or driver's license
A proof of address (dated within the last three months)
Pictures of your preferred payment method (such as a debit card)
If you scroll through your account section, you'll see that there's no provision for uploading these documents directly.
However, you can share these when prompted to support@playgrand.com, and your account should be fully verified within 72 hours.
PlayGrand is a safe casino, thanks to its dual licensing from the UKGC and the MGA, as well as its responsible gambling policies. If you want to find out more about safe gambling practices and discover additional casino options, browse our safest casinos page.
Playgrand Casino values its players and wants them to enjoy the casino products responsibly. It is Playgrand Casino's mission to provide the players with an entertaining experience, but it is also the casino's duty to help prevent compulsive usage.
As part of Playgrand Casino's Responsible Gambling Policy, the site has created the following player protection tools:
Deposit Limits
Game Time Reminder
Account Closure
Time-Out
Access to Account History
Self-Exclusion
There are many organisations that can provide problem gamblers with help and support.
If you feel you have a problem controlling your gambling, you can get in touch with GambleAware, GamCare and Gamblers Anonymous.
PlayGrand hasn't won any awards itself, but the platform it operates on, White Hat Gaming, has received several recognitions over the years.
We'll cover some highlights of White Hat Gaming's online casino awards:
Platform Provider of the Year in 2024 (SBC North America Awards)
White Label of the Year 2024 (SBC Awards in Lisbon)
Gaming Product of the Year for White Hat Gaming's Jackpot Royale™ in 2024 (American Gambling Awards)
Platform Provider of the Year in 2023 (American Gambling Awards)
PlayGrand was launched in 2016 and has kept a similar look for almost ten years. In this section, we'll go over the evolution of PlayGrand in screenshots.
PlayGrand March 2016
In the screenshot above, you can see what PlayGrand looked like in March 2016, when the site had just launched. The front site was almost as minimalistic as today, and the colour theme was black with pink highlights.
PlayGrand August 2020
In 2020, PlayGrand kept the same black-and-pink look but removed almost everything from the front page, replacing it with bonus offers. The site was also big on European markets, as seen in the screenshot with the euro signs.
PlayGrand December 2025
By 2025, PlayGrand's look has stayed the same as in 2020, with bonus offers at the centre of the front page. The logo has always been the same, and the dark-themed site is easy on the eyes.
If you're a fan of PlayGrand casino sister sites and looking for similar gaming experiences, consider exploring Casilando sister sites or other sibling brands below. These casinos offer a blend of unique themes, diverse game selections, and engaging experiences!
Grand Ivy Casino: Grand Ivy Casino brings elegance to the table, offering a luxurious casino platform. It offers a vast library of high-quality games, including a wide range of slots and live dealer games. The casino's classic theme of luxury and high-roller appeal is complemented by its user-friendly interface and enticing welcome bonuses.
SpinYoo Casino: SpinYoo Casino is a minimalistic, fast and user-friendly online casino that offers you everything you could ever want when in comes to online casino gambling. Thousands of games, great bonuses, lots of free spins, and more to satisfy all preferences.
Temple Nile Casino: Immerse yourself in the mystique of ancient Egypt with Temple Nile Casino. This visually stunning casino offers nearly 2,000 games, including a wide array of slots and live dealer games. The unique Egyptian theme, combined with a rewarding welcome bonus, makes it an attractive choice for players.
FAQ
PlayGrand Casino is owned by White Hat Gaming Limited, which is a huge casino operator behind numerous first-rate UK brands.
It takes between 24 and 48 hours to withdraw from PlayGrand. You can see the payment method-specific estimates in the casino's cashier section.
Yes, PlayGrand is a legit casino with licenses from both UKGC and MGA.
The current welcome bonus at PlayGrand Casino is '10 free spins no deposit' and '100 bonus spins'. The spins can only be used for the Book of Dead slot game.
Yes, there's a no-deposit bonus available at PlayGrand. The '10 no deposit free spins' offer is only for new players, and you can claim it by joining the site via our green links.
There's no PlayGrand promo code available right now. Claiming the welcome bonuses can be done without a code; simply click our green buttons to sign up, and you'll be eligible for them.
Ville is an iGaming industry veteran who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation and for teaching the world to play better.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Jasmin specializes in creating clear, engaging content with a strong focus on the reader’s experience. She writes with a customer-first mindset, ensuring complex topics are easy to understand and enjoyable to read. Her articles highlight the features that matter most to players, helping readers make informed and confident choices.
Editing Methodology
This review has been edited and fact-checked by a separate editor in accordance
with Bojoko's editorial guidelines. Our editorial team verifies all casino details
systematically and updates content when changes occur in licensing status, bonus
information, games, payment methods or other key information.
Great customer support and amazing welcome bonus offers, non sticky <3
They have almost all the providers that I look for these days. They will paid fair and square, I'm happy with it.
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