MadSlots Casino Review

MadSlots casino offers a good number of games. There are mainly slots, but you can also find some table games in the selection. The game providers list includes some top names such as Microgaming, Endorphina, Push Gaming, Evolution Gaming and Playson.

The slots are categorised in a few different lists, but other than that, the selection is not that organised. I would have wanted to see a bit more categories so that it would be easy to choose what you want to play.

This selection has some highlights and popular games, but a real slot enthusiast might find it a bit boring. There are no surprises here, and the madness that the casino name refers to is completely lacking. But if popular titles and fruit games are your thing, this selection will serve you well.

Desktop Game Information

• Games: 1800
• Slots: 1700
• Table games: 50
• Jackpot games: 50

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

With over 100 live dealer games to choose from, you are sure to find something you like. You can play Blackjack, Roulette, Immersive Roulette, Baccarat, and plenty more games powered by Evolution and Pragmatic Play.

With live table games, you get to experience the excitement of playing in a live environment. There's no harm in celebrating and commiserating with your fellow players, and chatting with the croupier is also welcomed.

Live Game Information

• Total number of live casino games: 100

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

MadSlots provides you with the freedom to play whenever and wherever. You don't need to download an app because you can easily access the casino from your browser. Just make sure you use the latest browser version to get the most enjoyable experience in the casino.

On the mobile version, everything is available, and you can play all the games. In addition, all the other features are easy to use on mobile, such as banking and customer support.

MadSlots looks and functions well on mobile. The only thing I dislike is the account navigation panel. It is not floating which makes it disappear every time you scroll down the page. Then you have to scroll back up again to find it. This design could use some improvements to improve mobile experience.

MadSlots casino only offers a few deposit methods. However, they've chosen the most popular and easy-to-use methods, so everything is player friendly. You can choose between Trustly, Visa, Mastercard or PayPal. Just note that credit card deposits are not eligible for the welcome bonus.

The positive thing about these methods is that they are all instant and fast transactions are possible thanks to them. The minimum deposit is £5 and £10 to redeem bonuses. These are excellent limits that take into account players with smaller budgets.

The minimum withdrawal is also set as low as £5. There are no transaction fees. Bear in mind, though, that PayPal can add fees when you transfer money from your PayPal account to your bank account.

All the payments are handled 100% securely, so you don't have to worry about anything. All in all, banking is very easy and causes no extra trouble. See below all the available methods, the limits and possible fees.

MadSlots has a processing time of up to 24 hours. However, if your account is fully verified and everything is in place, expect the withdrawal process to be significantly faster. 

• Trustly: 0-3 working days
• Mastercard: 3-7 working days
• Visa: 3-7 working days,
• Wire transfer: 3-7 working days
• PayPal: 0-1 working day

MadSlots has prepared a comprehensive FAQ site that covers many topics. You should check to see if you can find your answers there before you search elsewhere.

If not, then you can either contact support by email or live chat. Live chat is open every day from 6:00-22:00. I tried it out at a few different times of the day and got answers quickly. The service was also fast although the agents rushed away quite fast after I didn't reply back for a few minutes. They could have been a bit more patient and waited to see if I had any further questions.

From my experience, I didn't find any issues with their customer support. Their prompt response was highly appreciated and highlighted their commitment to customer satisfaction.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

KYC is a crucial process where your identity is verified. This is done to prevent underage gambling and fight money laundering, among other reasons.

MadSlots casino has very straightforward verification steps. The process starts with verifying your mobile number. You will receive a code through SMS and must enter it into the required fields.

After that, you will have to provide proof of your identity and address. There are many different document options accepted for this. You will find the full list of documents on the Account validation page.

Sometimes the casino requests extra documents to ensure your identity. They will then email you and ask you to provide those. This can happen for example, at your first withdrawal. If this needs to be done, be patient and provide them as soon as possible to avoid further withdrawal delays.

MadSlots casino is fully UK-licensed and its operations are closely monitored by UKGC. It has to follow strict laws and regulations which makes it a safe place for gamblers.

This casino also takes responsible gaming seriously and offers players different tools to control their time in the casino. You can set deposit and loss limits, see your transaction history and also close your account either temporarily or permanently.

For you to have an enjoyable gambling experience, it is important to stick to your budget. Do not use gambling as a way of making money. Take advantage of the available responsible gaming tools and set your limits as soon as you have opened an account at the casino.

MadSlots belongs to Viral Intercative casino family and has some sister sites. However, MadSlots, the most popular Viral Interactive site, stands out the most from the family. 

If you like to try some alternative casinos, check these out: 

• Luck.com: Luck.com is a relatively small online casino, but it still has much to offer. The game selection mainly focuses on slots, but there is also a stylish small live casino. 
• Casumo: Casumo is a standout option for UK players. It has won multiple awards for its innovative approach, combining a really impressive selection of games, an engaging design, and lucrative bonuses. This casino caters to all types of players.

MadSlots Casino is owned and operated by Viral Interactive Limited. 

MadSlots Casino is a legit online casino that operates under the UKGC license.