Our Metropolitan Gaming Casino Review goes over everything you need to know about the casino, including bonuses, games, mobile casino, banking, withdrawal times, customer support, and much more.
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18+. New Players Only. Bonus Code: NEWTOMET. Bonus: £10 min deposit. Play on Slots only. 35x wagering requirement. Spins: Valid on specific game only. 35x wagering requirements on winnings. Full terms and Bonus terms apply. GambleAware.org.
What Metropolitan Gaming Online Looks Like
Summary
Metropolitan Gaming Online is the online version of a casino chain that has been operating in the UK for a couple of decades. Operating on the Aspire platform, the website doesn't offer a very unique experience, but players can still expect a variety of bonuses, high-quality games and 24/7 customer support. The game selection is extensive but primarily targeted towards those who enjoy slots.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Metropolitan Gaming Online From Bojoko's Perspective
From Bojoko's perspective, Metropolitan Gaming is a solid choice for British players. The casino features a diverse range of games, including slots, a curated range of table games, live dealer action and sports betting. The site boasts a simple layout, elegant design and straightforward banking, adding to an enjoyable experience.
Metropolitan Gaming has been offering Britons the excitement of casino games in brick-and-mortar casinos since 1981. In 2023, this splendid casino brand also began its virtual world conquest, resulting in the creation of Metropolitan Gaming Online.
The brand chose Aspire Global's casino platform for its website. Aspire Global is an easily identifiable casino platform in the sense that once you've played on one of the casinos operating on it, you know how to play on all of them. The platform is easy and fast, making it suitable for players on different levels, including beginners.
The platform provides Metropolitan Gaming Online with its strengths and weaknesses. Among its strengths are good mobile compatibility, a streamlined verification process, and great responsible gaming tools. On the downside, the game lobby is insufficiently optimised, and the casino lacks proper search filters.
In my opinion, Metropolitan Gaming could have chosen a more unique casino platform to suit the brand's image better. Of course, these are just matters of personal preference.
When you register at Metropolitan Gaming Online casino, you get a nice welcome bonus:
100% deposit bonus up to £100 + 100 Super Spins
You can claim the bonus by depositing £10 or more and entering the promo code "NEWTOMET". Both the bonus money and bonus spins winnings have a wagering requirement of 35x, which is an industry average.
The bonus must be activated within 21 days and wagered within 7 days. The bonus spins are credited to Pragmatic Play's iconic Big Bass Bonanza slot, known for its fun fishing theme and simple gameplay.
I find this welcome bonus to be a solid offer. While it is quite a traditional one, it brings nice value. The terms are straightforward, and the time limits give players a fair chance to complete the wagering requirements. The addition of the Super Spins is a great extra, especially if you're a slot lover. There's no downside to claiming it, so I'd definitely recommend you to take it.
Significant Terms: 18+. New Players Only. Bonus Code: NEWTOMET. Bonus: £10 min deposit. Play on Slots only. 35x wagering requirement. Spins: Valid on specific game only. 35x wagering requirements on winnings. Full terms and Bonus terms apply. Please gamble responsibly. GambleAware.org.
Metropolitan Gaming Online Promo Code
You can claim the Metropolitan Gaming Online's welcome bonus by entering the promo code "NEWTOMET" when making your first deposit.
Metropolitan Gaming VIP Program & Loyalty Rewards
Beyond the welcome bonus, players can unlock several loyalty rewards at Metropolitan Gaming. They are mainly reload offers such as bonus spins, challenges and tournaments.
You can also collect Met Points at any Metropolitan Gaming venue. You get the points as you play, and you must either be a Met Card holder or join as a member when redeeming the points. Met Points can be used at Metropolitan Gaming casinos for things like food and drinks.
I think these promotions are excellent, especially for players who enjoy both online and land-based gambling.
Compare Metropolitan Gaming Online Casino Bonus
When compared to other casino bonuses out there, Metropolitan Gaming's welcome offer holds its own but doesn't really steal the spotlight. A 100% deposit bonus casino is a common sight in the UK market, and you'll come across many similar deals on other gambling sites. The addition of 100 bonus spins is a great extra, though and gives it a bit of an edge.
The wagering requirement of 35x matches the industry average. There are time limits to activate the bonus and complete the wagering, but they are actually quite reasonable, especially compared to some other casinos. There is no maximum cap for winnings, which is a definite plus.
You can compare the Metropolitan Gaming Online casino's bonus to other British gambling sites with our handy comparison tool below. Simply click the magnifying glass and select a site.
Metropolitan Gaming's library is backed by over 30 suppliers, so you can expect a nice variety within the collection. You'll find games from Games Global, NetEnt, Pragmatic Play, Quickspin and Hacksaw, just to mention a few.
+25
Metropolitan Gaming Online boasts over 3,600 games, and the majority of them are slots. The collection also includes a curated selection of table games and jackpots, and a live casino.
The game lobby is organised in the typical fashion of the Aspire casino platform. There are only a few categories, and the text search is poorly optimised. By poor optimisation, I mean that the site starts searching immediately after you enter a single character in the text field. This can make the site quite heavy and slow to use for some users.
In the game lobby, you'll see game categories such as new, hidden gems, fishing-themed slots, jackpots and Met Gaming's favourite picks. While these categories are helpful, the site lacks more advanced search functions. You cannot, for example, filter by providers, themes or other features.
Through the menu, you can easily navigate from slots to table games or the live casino. If table games are important to you at an online casino, I can outright say that Metropolitan Gaming Online may not be an ideal choice. In this category, you'll only find a few variations of blackjack, roulette, and a couple of baccarat options.
The game selection at Metropolitan Gaming Online is exactly what I expected from a site operating on the Aspire casino platform. It offers plenty for fans of slots but very little for others. The presence of the live casino, however, makes up for the emptiness in the regular table games category.
Game Information
Games: 3,600
Slots: 3,400
Table games: 30
Jackpot games: 40
Metropolitan Gaming Online offers a selection of over 150 live dealer games. These are mainly produced by the undisputed king of live games, Evolution. On top of this, you'll come across exciting titles from Ezugi, Playtech and Stakelogic.
You'll have access to several variants of roulette and blackjack, as well as baccarat, gameshows and card games like Teen Patti and Andar Bahar. Especially online live game shows have recently become very popular, so it's nice to see the casino offering them.
While the live casino is not the largest, the variety is good. Thanks to the manageable size, it's relatively easy to find the games you're looking for. They are organised in their own categories to make the search more seamless.
Live Game Information
Total number of live casino games: 150
Metropolitan Gaming Online doesn't offer a dedicated mobile app. However, there's no need for one because Aspire Global's casino platform is designed to be mobile-friendly, including all the games. You can simply visit the online casino using your mobile phone or tablet browser and enjoy a seamless gaming experience.
I personally enjoyed the mobile casino. The layout is nice and spacious, making it easy to browse. Everything runs flawlessly, from signing up and uploading the KYC documents to deposits and playing the games.
Metropolitan Gaming has a mobile app for Met Card holders. The Met Card App is available on Google Play and the App Store, allowing you to check your points balance and receive exclusive offers for physical venues.
Metropolitan Gaming Online provides players with a comprehensive range of trusted payment methods. The minimum deposit is £10, making the casino accessible for players with various bankrolls.
You can use the most common options for deposits, including debit cards, digital wallets, prepaid cards, or bank transfers. The deposits are handled instantly, adding to smooth processes.
When it comes to withdrawals, the minimum limit is also £10. There are no fees, which is always a plus. You can use the same methods for withdrawals as deposits, except for the prepaid cards.
See the available deposit and withdrawal methods in the table below:
Payment Method
Min Deposit
Min Withdrawal
Possible Fees
Visa
£10
£10
-
Mastercard
£10
£10
-
Trustly
£10
£10
-
PayPal
£10
£10
-
MuchBetter
£10
£10
-
Paysafecard
£10
❌
-
Skrill
£10
£10
-
Apple Pay
£10
£10
-
The average withdrawal time from Metropolitan Gaming Online is 48 hours.
First, the casino processes the withdrawal request, which can take anywhere between a few minutes to 48 hours. The total time for the funds to reach your account depends on the chosen payment method. For instance, digital wallets are known to be relatively fast, whereas bank cards might take a little longer.
Visa: 0-6 working days
Mastercard: 0-6 working days
Skrill: 0-2 working days
Trustly: 0-4 working days
PayPal: 0-2 working days
MuchBetter: 0-2 working days
Apple Pay: 0-2 working days
You can contact Metropolitan Gaming's customer service via live chat, email or contact form. Emails should be addressed to support@metgaming.com. The live chat is open 24/7, so you get assistance around the clock, should something come up during your gaming.
Additionally, the casino has a comprehensive FAQ page, which is most useful if your query is about technical issues on the site or if you need guidance on deposits or withdrawals.
I contacted the support team via live chat. I was first greeted by a bot, which then transferred me to an agent. Based on my experience, live chat customer support on all casinos operating on the Aspire platform is solid – not excellent, but it works, and you can get help when needed.
Email support: ✅
Live support: ✅
Phone support: ❌
As a UKGC-licensed casino, Metropolitan Gaming Online is obligated to ensure the age and identity of every customer. When you register, you are asked to provide your name, home address, phone number and email. Based on the given information, the casino runs an automated verification process. If it fails, you must upload a set of documents to complete the verification.
You can upload the documents by following the pop-up window that opens automatically if the process fails, or by using the handy file uploader that's on your profile.
To verify your account, provide the following documents:
Proof of identity (a driver's license, passport or ID card)
Proof of address (a bank statement or a utility bill)
This is the first step you should take after signing up. While some casinos only require verification before cashing out, Metropolitan Gaming Online asks for it up front, even before you can make any deposits or play the games. This is actually a positive thing, and I always recommend doing it immediately, so you're fully set up and ready to enjoy the casino.
Metropolitan Gaming Online is a secure online casino, as it is fully licensed by the UK Gambling Commission. Its platform, Aspire Global, has been in the market for several years and is widely well-known.
The site uses the latest SSL encryption technology, and all financial transactions are secured, so you can enjoy the casino and its games with peace of mind.
Like any licensed casino should, Metropolitan Gaming Online takes responsible gambling seriously and provides you with several useful tools. Gambling is supposed to be fun, not a source of income. If you feel it might be getting out of hand, you can set limits on your profile or contact customer support for assistance.
The responsible gambling tools you can set for yourself include:
Deposit limits
Cooling off
Reality check
In addition, you can request a self-exclusion through customer support. In my opinion, self-exclusion should always be available in the profile. Contacting customer support is an unnecessary step.
Metropolitan Gaming is one of the Aspire Global online casinos. It means it has numerous sister sites, all offering similar experiences to each other.
If you want to explore casinos outside the Aspire Global network, we would recommend checking out these sites:
The Pools Casino review: The Pools brings you an online casino and sportsbook, all on an easy-to-use and bright site. You can kick off with a solid welcome bonus, while enjoying responsive customer support, low deposit limits and a smooth mobile experience.
Spin King Casino review: Spin King is a small yet exciting online casino, focusing on top-tier slots. It features a minimalistic design and simple layout, catering to players on different levels. The withdrawals are processed fast, but be aware of the possible fees.
BetWright Casino review: BetWright offers top casino games, along with a good sportsbook. You can get started with just pennies, as the minimum deposit is only £1. While the game collection is small, it is versatile and full of evergreen hits.
FAQ
Metropolitan Gaming Online is owned by Metropolitan Gaming Ltd and operated by AG Communications.
Yes, Metropolitan Gaming Online is a legit casino. They are fully licensed by the UKGC, which means they adhere to safe and responsible gambling.
Withdrawals from Metropolitan Gaming Online typically take 0-2 working days. However, the total time of the process depends on the selected banking method.
The current Metropolitan Gaming Online welcome bonus is a 100% match bonus up to £100, and 100 bonus spins. You can claim the offer by depositing at least £10.
Yes, Metropolitan Gaming Online has a live casino, which includes blackjack, baccarat, roulette, gameshows and card games.
With a background in content marketing, writing, and a degree in communication, Kati specializes in creating professional casino reviews that provide facts in a clear and simple way. She wants to ensure that the reviews are both informative and easily approachable even for beginners.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
