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18. First deposit only. 100% Bonus Match up to £100. Min deposit £10. Credited within 7 days. 40x wagering. £100 max conversion. Max one claim per player.
Full terms and Bonus terms apply. GambleAware.org.
What PlayUK Casino Looks Like
Summary
PlayUK is a solid choice for players looking for a mix of fun, fair play, and a good variety of games. It's a hit with UK punters thanks to its selection of online slots from top-notch providers. The casino rolls out a decent welcome bonus to get you started, spicing things up with bonus spins.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
From Bojoko's perspective, PlayUK Casino is a moderate-sized slot site with a lot to offer. This casino was established in 2018, but it has a slightly longer history. What separates the casino from many others is the compact game library of popular slots.
The design is simple, with navigation that makes it very easy to find everything you are looking for. With hues of orange and blue, the text on the website is easy to read and doesn't overwhelm you with excess information.
PlayUK is part of Grace Media, a solid casino platform. There was one big negative, though, when we tested the casino, and that was the processing fee for withdrawals under £30. They were really transparent and open about it, which is good, but we feel there shouldn't be any of these fees for players. We do appreciate the honesty very much, though.
The game library is very limited, as it is powered mainly by Pragmatic Play alone. This applies to the live casino game selection, too. Beginners can find this a good casino to get to grips with what online casinos are about, but more seasoned players are likely to find this selection too small.
Yes, there are things that could do with tweaking. But with a solid welcome bonus and an amazing mobile experience, you can have great fun at PlayUK. Keep reading for more insights!
PlayUK Bonus
Get ready to feast your eyes on the welcome offer you get when you sign up and make a deposit:
1st deposit: 100% bonus up to £100
PlayUK has decided to go with a classic bonus offer that doubles your first deposit up to £100. All you need to do is deposit at least £10 and the bonus is yours.
Now, this bonus does have some issues. The wagering is 40x for the bonus, which is a hair higher than the UK average. The second is that there is a £100 conversion limit, which is not that great when it matches the maximum bonus amount.
While the bonus is good for testing some games and getting to know the casino, it doesn't really strike us as a memorable welcome offer.
Significant terms: 18. First deposit only. 100% Bonus Match up to £100. Min deposit £10. Credited within 7 days. 40x wagering. £100 max conversion. Max one claim per player. Please gamble responsibly. Full terms and Bonus terms apply. GambleAware.org.
PlayUK bonus code
You don't need a promo code to claim Play UK's welcome bonus.
How to Claim PlayUK Welcome Bonus
Follow the steps below to get PlayUK's sign-up offer:
When we compare PlayUK's welcome bonus with other bonuses, it loses out to some in terms of wagering and limits.
Many casino sites with bonus have offers that can have large bonus percentages as well as bonus spins, whereas PlayUK only offers a match bonus up to £100. It is a bit unimaginative.
The bonus wagering and conversion limit make this offer weaker in comparison. Getting the same amount of bonus money with easier wagering and no limit is not that hard.
See how PlayUK's bonus compares to others by picking another brand using our comparison tool below.
PlayUK has opted to go all-in on Pragmatic Play, as practically the whole library consists of games from this studio. While a major player in the industry, including more developers, would mean more variety.
The main bulk of PlayUK's game library is slots. However, visitors will quickly notice that it's quite a bit more modest in size compared to some other operators.
The few hundred slot titles are mainly from Pragmatic Play, which means you can find popular games like Gates of Olympus and the Big Bass series. The studio is well-known for its top casino games, so there is no question about the quality of PlayUK's game library.
Where the selection does fall short is in pure numbers and variety. With only a handful of table games and live dealer titles to complement the slot selection, the library is very limited.
Beyond the scope of the selection, everything with the games works without issues.
Overall, PlayUK is a very compact slot site that suits beginners very well, as things are kept neat and tidy. It remains to be seen whether the casino decides to broaden its game collection in the future.
Game Information
Games: 650
Slots: 600
Table games: 10
Jackpot games: 10
Crash games: 0
PlayUK has added a few dozen live casino games from Pragmatic Play, but as with the other casino games, the range is quite narrow. Pragmatic Play is not a bad choice, with professional dealers and high production value guaranteed.
The games mainly consist of blackjack tables with a few live roulette titles scattered among them. For a broader selection of live dealer action, check out online live casinos UK.
It would be nice to see PlayUK grow its live casino selection. This would've been possible even if the casino had stuck with Pragmatic Play content, as the studio has an extensive portfolio of live casino games, including online live game shows.
Live Game Information
Live casino games: 50
Accessing the casino games at PlayUK is simple, whether you're enjoying the comfort of your sofa or on the go. All you need to do is open a web browser on your mobile phone.
There isn't a dedicated casino app for PlayUK, but players can manage well without one. The site loads without a hitch on handheld devices.
The limited size of the game selection benefits players gambling on their phones, as it makes the library much more manageable.
PlayUK supports a range of basic banking methods, like debit cards and MuchBetter. There could well be more options for a wider coverage but these will get the job done, too.
The casino has a very accessible limit for deposits at £5, which is something I'm more than happy to see. What I'm less thrilled about is the £1.50 processing fee for withdrawals of less than £30.
The minimum withdrawal is £10.
The available deposit and withdrawal methods are listed in the table below:
Payment Method
Min. Deposit
Min. Withdrawal
Possible Fees
Visa
£5
£10
£1.50 for WD of less than £30
Mastercard
£5
£10
£1.50 for WD of less than £30
Online bank transfer
£5
£10
£1.50 for WD of less than £30
PayPal
£5
£10
£1.50 for WD of less than £30
MuchBetter
£5
£10
£1.50 for WD of less than £30
The average withdrawal time at PlayUK is between 1 and 2 business days.
The casino reserves up to 48 hours to process the withdrawal requests. In general, the process is concluded much quicker, however.
After your withdrawal is accepted, the time period depends on your selected payment methods. For example, e-wallets are quicker than debit cards.
Here are the estimated PlayUK withdrawal times for the various options:
Mastercard: 1-3 business days
Visa: 1-3 business days
Online bank transfer: 3-6 business days
PayPal: 0-1 business days
MuchBetter: 0-1 business days
The PlayUK customer support is available 24/7 via live chat, email, and SMS.
With the support agents there around the clock, you can feel at ease knowing that assistance is available if you run into any issues.
As is often the case, the first line of defence at PlayUK is a chatbot. It can function as a type of FAQ for some simple queries, but it will quickly be out of its depth if confronted with anything more complex.
I quickly transferred myself to a friendly live agent who helped me with my queries in no time.
PlayUK Casino is a relatively straightforward casino. However, if you have any questions or queries or require assistance, you can get in touch with a customer support team member via one of the following methods:
Email: playuk@gracemediasupport.com
SMS support: +447361587953
There is also an FAQ section available.
Email support: ✅
Live support: ✅
Phone (SMS) support: ✅
PlayUK has to verify your identity, which is a part of their efforts to protect players. This is part of the KYC process and is required by the casino's licensing from the UKGC.
It is essential for casinos to prevent underage gambling and other illegal activities. You will be required to send copies of certain documents in order to prove that you are who you say you are.
Customers may be asked to provide the following:
Proof of identity: copy of passport or photo ID
Proof of address: copy of bank statement or utility bill
Proof of deposit: screenshot from online bank, photo of your card
You can find further details from the PlayUK FAQ or by contacting the support team. The documents may be uploaded from your casino account.
PlayUK is a 100% safe casino that wants players to enjoy the casino's products and games in a responsible manner. For the vast majority of players, gambling is a fun pastime, but for some, gambling stops being fun and becomes a problem.
It is for this very reason that PlayUK Casino has created the following tools that promote responsible gambling:
Deposit Limits
Reality Checks
Time Out
Self-Exclusion
If you are seeking professional assistance, either for yourself or a loved one, it's strongly recommended to get in touch with GamCare, a registered charity which provides confidential telephone support and counselling.
PlayUK is a Grace Media casino, and the same platform hosts several other UK slot sites. PlayUK sister sites include several brands, such as Slotty Slots, Jackpot Mobile Casino, and Hot Streak Casino.
Our experts recommend these casinos along with PlayUK. Check out our reviews below and find the right casino for you!
All British Casino: All British Casino is known for its top-notch user experience and, similarly to PlayUK, a high-quality approach to games. It offers a deposit bonus as well as cashback for new players!
Yeti Casino: Yeti Casino offers a cool and fun gaming environment with a unique theme based on a Yeti. The casino stands out with its modern design, no deposit bonus promotions, and wide range of slots.
Videoslots Casino: Videoslots is one of the largest casinos worldwide, with thousands of games for UK players. VideoSlots provides a great welcome bonus and wager-free spins, appealing to both new and experienced players.
FAQ
PlayUK is owned by Grace Media, which operates numerous top-rated UK casinos.
On average, it takes 1-2 business days to withdraw from PlayUK with all payment methods considered. You can view the casino's cashier for detailed information.
Yes, PlayUK is a legit, long-standing casino with a UKGC licence.
The current PlayUK Casino welcome bonus is 100 bonus spins. The spins are credited on the Big Bass Splash slot by Pragmatic Play. You need to deposit and wager at least £20 to claim the bonus, but any spin winnings are wager-free
Yes, PlayUK has live casino games. The live casino games are from Pragmatic Play and mainly focus on blackjack.
Kati has worked in the gambling industry for over a decade. She has tested hundreds of casinos and written thousands of articles while evolving into an iron-clad expert in her field. Having a true passion for her work, Kati is adamant about not rushing into anything without thorough research.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Tomi has been writing translations and content during a career spanning over a decade. Honesty and patience come naturally to Tomi, and this will be evident in his work for Bojoko. You can expect nothing short of authentic and meticulous analysis.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
Stay well clear of this online casino. The bonuses they offer simply do not come to fruition unless you read pages and pages of T&Cs.
Customer service. Forget it, they do not in anyway understand what customer service or customer retention is.
A word of warning. Make sure you know who else is associated with these cowboys. They have a number of online casinos under different names.
I have wrote a lengthy and detailed complaint to the gambling commission and an ADR, and I hope they look into what I consider to be a dishonest and terrible company that I wish I had never come across.
Be warned there are far better and more honest online casinos out there. And no, I’m not just a bitter loser. This lot cannot be trusted.
Lol, I just read this on the trust pilot website below my review, I think it says everything you need to know:
See how this company has been using Trustpilot for the past 12 months
Hasn't replied to negative reviews for the past 12 months.
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Review by Melina
I really love the games in slots.
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Review by funnybones
A refreshing casino, i felt like its clean and no nonsense.
The games are good. I like Netent a lot, so they have the latest collection of games from this provider.
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Review by Alice_Mariam94
Play UK has nice set of games & captivating offers :) Their weekly promotions are big hit for casino lovers :)
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Review by Classicaffiliates
Overall it's a good casino, i loved the Extra wild slot
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