Jackpot.com Casino Review

By Lauri Hannelin. Updated:

Our Jackpot.com review goes through the casino's features in detail, such as information about usability, bonuses, payments, games, withdrawal times and more!

1st deposit bonus 50 bonus spins
Bonus code: -
Minimum deposit for bonus £15
Extra 1st deposit bonus info
Wagering requirements (bonus money) 0x
Wagering requirements (bonus spins) 0x
Maximum bet for wagering No limit
Maximum cash out Maximum withdrawable winnings: £100
Basic information
Launch date 06/2016
Minimum deposit £10
Platform Independent / No platform
Sports betting No
Live casino Yes
Bingo No
Visa
Mastercard
PayPal
Apple Pay
Trustly
Skrill
Neteller
Neosurf
MuchBetter
+4
Play here » New players only, 18+. Minimum deposit: £15. £15 must be wagered in 48 hours to receive the spins. Bonus spins are available for 7 days in Bigger Bass Bonanza. Maximum withdrawable winnings: £100. Please gamble responsibly. Full terms and Bonus terms apply. GambleAware.org.

What Jackpot.com Casino Looks Like

This is what Jackpot.com Casino looks like on mobile screens.

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Summary

Jackpot.com Casino offers various progressive jackpots, as its name suggests, but there's a lot more behind the name. Neat design and usability, a solid variety of games, and no wager bonuses make this casino a great destination for British players.

Bojoko rating

This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

4.2

Bonuses

Banking

Games

Support

Usability

Player rating

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Pros:

Exclusive no wager welcome offer

Superb customer service

Plenty of payment methods and small limits

Responsible gambling prioritised

Cons:

Missing some big game suppliers

Poor game categories

Deposit Methods

Mastercard Visa Skrill Neteller Trustly Paysafecard PayPal Maestro Neosurf Apple Pay MuchBetter Fast Bank Transfer Sofort

Withdrawal Methods

Mastercard Visa Maestro MuchBetter Fast Bank Transfer

Jackpot.com Casino From Bojoko's Perspective

From Bojoko's perspective, Jackpot.com truly has it all, but a deeper dive into the site's catalogue reveals even more, with high-quality entertainment to suit all tastes.

Jackpot.com's selection has grown exponentially since its launch in 2016. Nowadays, the site offers everything from the largest lotteries, such as Powerball, to the most popular progressive jackpot slots. Furthermore, I was able to play a diverse range of slots. Game houses such as NetEnt, Microgaming, and Quickspin are all available at Jackpot.com.

While the operator has kept things neat and tidy with their design, the casino could use some upgrades to add some personality to the site, which is currently rather plain. The only things that add character and colour to the dark grey background are the game icons and promotional banners at the top of each page. I found this a bit dull, even though I thoroughly enjoyed my game experience at the casino. 

Besides its design, Jackpot.com has a clear vision: to provide a streamlined and modern gaming experience with user-friendly navigation and search options. Moving from one tab to another is quick and effortless on both desktop and mobile.

What I loved about Jackpot.com casino was their exceptional customer service. While some casinos are limited to only email, Jackpot.com offers support via live chat, email, phone, and even Facebook Messenger.

play at Jackpot.com »

Jackpot.com Welcome Bonus

For all new Jackpot.com users there is an exclusive welcome bonus through us. 

You can get the bonus spins after making your first deposit of £15 or more and wagering the sum once at the casino. After this, you can claim the no wager bonus spins for seven days and play them on Bigger Bass Bonanza, one of Pragmatic Play's most popular titles.

The only drawback to the offer is that the maximum amount you can win with the spins is limited to £100, which is still quite generous for no wager bonus spins.

Overall, the exclusive welcome offer is one of the best available in terms of terms and conditions, and it is well worth it.

Jackpot.com bonus banner

Significant terms: New players only, 18+. Minimum deposit: £15. £15 must be wagered in 48 hours to receive the spins. Bonus spins are available for 7 days in Bigger Bass Bonanza. Maximum withdrawable winnings: £100. Please gamble responsibly. Full terms and Bonus terms apply. GambleAware.org.

Jackpot.com Promo Code

There are no promo codes available for Jackpot.com at the moment. You can come back for updates, our Jackpot.com review shows all bonus codes to the casino if it adds them.

Jackpot.com Bonus Compared To Other Casino Offers

Jackpot.com does have a very nice deal for new players: a no-wagering offer. Compared to so many other UK casino bonuses, most of them have wagering requirements, which means you have to play the sum through games a certain number of times before you can withdraw any winnings.

This makes Jackpot com's offer lucrative. It is a tad bit smaller than some others, though, as the terms are so favourable.

You can use our interactive casino comparison tool to see different welcome offers side-by-side with Jackpot.com's bonus. 

Bojoko rating 4.2
1st deposit bonus 50 bonus spins
No deposit bonus -
Min. deposit £15
Wag. req. (bonus) 0x
Wag. req. (spins) 0x
Max cash out Maximum withdrawable winnings: £100
Bojoko rating 3.6
1st deposit bonus 100%/£100 + 100 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 30x
Max cash out 4x bonus amount

Game Suppliers

The game supplier portfolio is relatively small, but it packs a punch. Jackpot.com offers games from various high-quality developers, such as NetEnt, QuickSpin, and Pragmatic Play. 

You can expand the list below to view all available suppliers.

NetEnt Microgaming iSoftbet Quickspin Playtech Pragmatic Play PariPlay
Playtech

Jackpot.com's main focus is on massive lotteries and progressive jackpot games. The site offers the world's largest lotteries as well as a plethora of progressive jackpot games to choose from. 

Aside from these genres, Jackpot.com casino's slot, table game, and instant game categories are brimming with pure quality. The casino section includes more traditional slot machines, such as Playtech's Age of Gods series, while the dedicated slots section includes everything from Megaways games to classics like Starburst and Flower Fortunes. 

While they have a number of excellent providers, they lack some of the biggest names. If you're looking for names like Hacksaw Gaming or Nolimit City, this may not be the casino for you.

I had mixed feelings about the categorisation at Jackpot.com. There are categories for each type of game, but there are none for themes or game mechanics.

You also don't have the option to filter games, but the search function allows you to see the entire selection of each developer. I believe the casino should have done better by including at least some subcategories for a smoother experience. 

On a positive note, I appreciated Jackpot.com's attention to detail. Each game displays the provider behind it when you hover over the game icon, and you can see additional details about them with labels. Games participating in tournaments, for example, or the most recent releases, are labelled with their own symbols to help you spot them while browsing the selection.

Game Information

  • Games: 1600
  • Slots: 1500
  • Table games: 20
  • Jackpot games: 80
  • Crash games: 0

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

When it comes to live casino, Jackpot.com relies solely on Playtech Live. While the game developer provides everything you could want from a solid live casino experience, I felt the selection lacked a bit of variety.

For instance, traditional games like roulette, blackjack, and baccarat have tables covering all bet sizes and game variants, but you can't say the same for game shows. There are some thrilling games available, such as Deal or No Deal and Buffalo Blitz Live, but not being able to play Crazy Time or Mega Wheel is always a letdown.

The live casino lobby itself was well organised; each game type has its own category, making it easy to browse the tables and make your pick. I was pleased with the smooth, glitch-free, and quick loading of all Playtech games in terms of performance.

Simply put, Jackpot.com has a great live casino environment but could do with some additional game providers.

Live Game Information

  • Total number of live casino games: 60

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

The site was already straightforward and easy to use on desktop, but Jackpot.com's mobile experience took things even further. You can download the Jackpot.com app on both Android and iOS for a fully immersive casino experience.

The casino was quick to respond on mobile, each tab loaded in seconds regardless of which device I used. I played mostly with my OnePlus, and I can definitely recommend Jackpot.com's app as one of the best Android casino apps.

Finally, rather than having the games in rows of five, you can now browse them in rows of two, which are easier on the eyes on mobile. Jackpot.com gets top marks for its mobile version.

Jackpot.com goes above and beyond when it comes to the deposit methods it offers for UK players. Deposits begin at £10 and can be made using traditional payment cards, open banking methods, prepaid cards, and the leading e-wallets.

The £10 deposit minimum is in line with the industry standard, which was great to see. However, the exclusive welcome offer requires a minimum deposit of £15 to be activated.

See the table below for detailed information about accepted payment methods on Jackpot.com:

Payment Method Min Deposit Min Withdrawal Possible Fees
Visa £10 £5 -
Mastercard £10 £5 -
PayPal £10 £5 -
Skrill £10 £5 -
Trustly £10 £5 -
Neteller £10 £5 -
Maestro £10 £5 -
NeoSurf £10 -
Sofort £10 £5 -
Apple Pay £10 -

The operator has also handled the withdrawal side well, with a minimum of £5 accepted for cashouts. You can use the same variety of withdrawal methods, with the exception of those that only work for deposits. There are no fees for withdrawals from Jackpot.com.

The average withdrawal time at Jackpot.com is 1-3 banking days for card withdrawals and 0-1 working day for e-wallets like Skrill, Neteller, and PayPal.

In other words, if you value speed, choose PayPal for casino withdrawals or any other e-wallet.

The casino estimates that withdrawal processing takes up to 72 hours, but fortunately, this seems to be a safe estimate as most withdrawals are processed within hours.

Estimated withdrawal times:

  • Mastercard: 1-3 working days
  • Visa: 1-3 working days
  • Maestro: 1-3 working days
  • Skrill: 0-1 working days
  • Neteller: 0-1 working days
  • Trustly: 0-1 working days
  • Sofort: 1-3 working days
  • PayPal: 0-1 working days
  • Bank transfer: 2-5 working days

Jackpot.com shines when it comes to its customer service, which is available through all channels possible. You can contact the team via live chat, email, phone, and Facebook Messenger, so you can use whichever method you prefer. 

When it comes to the available hours, the team can be contacted between 10:00 GMT and 22:00 GMT. For emails, the team aims to respond within 24 hours, which is also fairly quick.

My personal experience with Jackpot.com support was fantastic. I had a question about the casino's withdrawal process and contacted the support team via live chat. Within minutes, I received assistance from an agent who both resolved the issue and gave me clear instructions on how to proceed in the future. Solid support like this should be the norm at all casinos, but compared to some of the sites I've played at, Jackpot.com really delivers excellence.

You can get help from the frequently asked questions section of the page in addition to their contact channels. This is also far superior to the norm, with multiple topics covered by detailed responses.

  • Email support: ✅
  • Live support:
  • Phone support:

Jackpot.com follows the KYC (Know Your Customer) regulations in order to prevent underage gambling and money laundering as well as adhere to the licencing regulations. 

There are two parts to the KYC process, starting from the moment you register at the casino. You are required to fill out a form with your basic information, which is then verified in the second part of the process.

The second part of the process is to upload documentation supporting the details you gave the casino. This must be done before you can start playing at the casino.

You need to provide the following documents for full verification:

  • Proof of ID
  • Proof of address
  • Proof of payment

If your account is put on hold after you register, which may happen if the automatic ID check fails, you can send the requested documentation to the team via email.

You can also do this through your account manager, and if you're unsure what types of files are accepted, check out the dedicated documentation page for detailed instructions on how to submit the documents. 

Jackpot.com aims to process all documents within 72 hours.

Jackpot.com is a safe casino, that is licensed and regulated in Great Britain by the Gambling Commission under account number 49262, making it a safe gambling destination. 

The operator has also ensured that the casino is committed to responsible gambling, with a variety of tools available to assist you in controlling your gambling.

These include the following:

  • Deposit limits
  • Reality checks
  • Self-exclusion (Time outs)

You can control your spending with the deposit limit tool, which allows you to set daily, weekly, or monthly limits. This can be enabled from the "account details" section of your account.

The reality checks are a great way to keep track of how much time you spend on the site, and the time-out option allows you to take a break from gambling at the casino for a specific amount of time.

The dedicated responsible gambling page also features a self-assessment test as well as other helpful information about safe gambling.

If you enjoy Jackpot.com, you might be interested in these alternatives as well. 

  • Vegasland: VegasLand strives to deliver the authentic Vegas experience to your home. This Aspire Global casino has a robust bonus for newcomers and sports over 3,000 games.
  • Yako: Yako Casino is the perfect destination for slot fans. Here, you'll find plenty of entertainment from various leading game suppliers.
  • Casumo: Casumo is an innovative, and award-winning online casino with plenty to offer. It stands out with unique features, clever design, and rewards for all types of players.

FAQ

Jackpot.com Casino is owned by Lottomatrix Operations LTD.

Jackpot.com is a legit online casino with UKGC licensing.

Jackpot.com offers slots, table games, live casino, jackpots, and special games.

About the Author

cover
Lauri Hannelin

Reviewed by:

Lauri Hannelin
Lauri, a passionate casino enthusiast, embarked on his journey in the gambling industry in 2019. His career has spanned various facets of the iGaming world, from technical and commercial roles to innovative positions in online casino and sports betting companies. This diverse experience has not only deepened his understanding of the industry but also shaped him into an all-around expert in online casinos.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Player Reviews of Jackpot.com

User reviews may not always accurately represent the quality of the casino, as they can include fake reviews or disgruntled players leaving multiple negative comments. We aim to filter these out to provide you with a fair summary of genuine player experiences.

Write your own review and read other player experiences about Jackpot.com

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