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PLAYOJO casino review (UK)

User checkmark This listing was updatedLast updated

50 bonus spins

1st deposit bonus

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  • Bonus code -
  • Wagering No
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish, Finnish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
4.0

User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Wire transfer Trustly +3
Mastercard Visa Wire transfer PayPal +2
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil +33
NetEnt Microgaming WMS (Williams Interactive) Yggdrasil +29
Evolution Gaming Pragmatic Play

PlayOJO is a relatively new casino, launched in early 2017. Since then, this casino has gained increasing popularity and attention for its enticing welcome offer.

With free-flowing promotions, quality games by some of the world’s leading software providers and overall fantastic experience, PlayOJO is here to make sure that you have fun.

The site also offers a secure wagering experience that’s underpinned by some exceptional customer support, while the range and depth of PlayOJO's responsible gambling measures went above and beyond my expectations.

Whatever you win, is yours to keep

Not afraid to shy away from conventional methods, the gambling industry took notice of PlayOJO, awarding the site with the Rising Star Casino award in 2019 and The Casino of The Year in 2017 award.

Without wagering requirements to act as a barrier between yourself and your winnings, the bonuses are better than normal.

PlayOJO has also tried to differentiate themselves from others by selecting games with higher RTPs and picking the better options in those slots that let the operator adjust them. This has boosted their casino RTP way above others.

Still, the PlayOJO experience is let down by key usability issues, with the desktop and iOS app versions blighted by inconsistent load times and interrupted gameplay respectively.

So, while the site is colourful, engaging and well-laid out, it also has fundamental flaws that are hard to ignore if you intend to play regularly.

What Play OJO mobile casino looks like

New players at PlayOJO casino enjoy a very generous welcome offer: Up to 50 Wager-Free Spins on online slot Book of Dead.

Deposit £10 and you’ll receive 50 wager-free spins

Follow these steps to claim the bonus:

  1. Go to PlayOJO
  2. Register for a new account
  3. Make your first deposit
  4. Enjoy your free spins without wagering requirements

Every time you play, you’ll move between OJO Levels. Climb up between levels to receive better rewards. Every few levels, OJO treats you to a spin on The OJO Wheel too!

The OJO Wheel is a wheel of fortune-style game where you can win Extra Spin packages. You pick one out of 3 wheels, each with a different level of risk. The higher the risk, the bigger the Extra Spins package.

PlayOJO’s welcome bonus is certainly unlike any other on the market, and one that’s both incredibly simple and arguably ideal for novice players!

So long as you deposit a minimum of £10 into your account, you’ll be eligible to receive 50 free spins on the popular Book of Dead slot. To claim these, you'll need to opt-in to the offer immediately after completing the deposit through your account home page, with this remaining active for a period of 24 hours.

This game is low-variance and delivers quite frequent but modest base game wins, with the betting limit set at the minimum of 0.01 coins and £0.10 per spin.

Although this may not be the highest value bonus in purely financial terms, the offer isn’t subject to any wagering requirements. So, there’s no fixed amount that you need to play through before processing a withdrawal, making it far easier to access your funds even if you have a relatively modest bankroll.

There are no minimum withdrawals attached to the welcome offer either, so you can boost your bankroll incrementally at any time you like. Such withdrawals may be subject to further identification checks, but I’ll have a little more on this later.

I’d certainly recommend the PlayOJO welcome bonus for new, cautious or casual players, although high-rollers may well be deterred by its relatively low value.

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First deposit bonus code

You don't need a bonus code to claim PLAYOJO's first deposit bonus.

Significant terms and conditions

  • New Customers Only.
  • Minimum deposit is £10.
  • No wagering requirements.
  • Free spins are on online slot Book of Dead.

and apply.

Extra and no deposit spins

You can challenge yourself at live tournaments to win extra spins. All these spins come with no wagering requirements!

VIP / Special promotions

At PlayOJO, you are treated as a VIP. If you are invited to become an A-lister, you will be offered personalised offers, bonuses and cashbacks amongst many others.

You can access a huge range of titles through PlayOJO, simply by clicking through the ‘Games’ icon on the vertical menu running down the left-hand side of the screen. There are over 3,000 casino games available to play. The site works with the world's leading software providers, including NetEnt, Microgaming, Yggdrasil, Big Time Gaming, WMS, NextGen and Evolution amongst others.

You can find a variety of games in PlayOJO's repertoire, including table games, video slots, progressive jackpots and daily jackpots.

You’ll also find a selection of the site’s new, featured and most popular games listed below the search box and a really insightful collection called ‘OJO’s Picks’. I found this to include a superb mix of low and high-variance slots, including personal favourites such as Gonzo’s Quest and Cleopatra.

When it comes to table games, you can play Blackjack, Roulette, Deuces Wild, Aces & Faces, Jacks or Better and Joker Poker.

The load times for certain games leave a lot to be desired. It took around 45 seconds for ‘The Wild Hatter’ jackpot slot to fully load, for example, while I clicked through the low-variance ‘Book of Dead’ game in less than 10 seconds.

This can make for a frustrating experience depending on which games you’re playing, while this is also an issue when navigating the ‘Live Casino’.

Desktop game information

Games 3600
Slots 3280
Table games 50
Jackpot games 58

Desktop game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Play'n GO Thunderkick NYX IGT Bally Barcrest Shuffle Master Elk Rabcat NextGen Quickfire Games Evolution Gaming 2 By 2 Gaming Big Time Gaming Pragmatic Play Chance Interactive Merkur Slots GVG (Green Valley Games) Red Tiger Relax Gaming Edict BluePrint Gaming Stakelogic Realistic Games Bally Wulff Old Skool Studios Just For the Win Gamomat Reel Time Gaming Lightning Box Ganapati Triple Edge Studios Slingo

PlayOJO gives you the freedom to play on the go, whenever and wherever you are. PlayOJO has created a mobile casino app that is fun, user-friendly and innovative.

You can access PlayOJO through a mobile browser and native apps when using your smartphone, with both entities adopting an almost identical layout and condensing the game genres and verticals into accessible drop-down menus.

This makes the site easy to navigate, while the smooth and intuitive design borrows heavily from the desktop version to help you play seamlessly across multiple devices. With the PlayOJO mobile casino app, you can access over 2,000 games at the click of a button.

However, I did notice some lag when playing the ‘Book of Dead’ slot through the iOS app, while the game even closed unexpectedly in the middle of a spin on one occasion. Fortunately, I didn’t lose any money from my balance, but this is definitely something to watch for if you’re an iPhone user.

Overall, I’d recommend accessing PlayOJO through a mobile browser when wagering on the go, as this delivered uninterrupted gameplay and relatively quick load times of between five and seven seconds on average.

Mobile game information

Games 3000
Slots 2800
Table games 50
Jackpot games 15

Mobile game providers

NetEnt Microgaming WMS (Williams Interactive) Yggdrasil Play'n GO Thunderkick IGT Bally Barcrest Shuffle Master Elk Rabcat NextGen Evolution Gaming 2 By 2 Gaming Big Time Gaming Pragmatic Play Merkur Slots GVG (Green Valley Games) Red Tiger Relax Gaming BluePrint Gaming Stakelogic Realistic Games Bally Wulff Old Skool Studios Just For the Win Gamomat Reel Time Gaming Lightning Box Ganapati Triple Edge Studios Slingo

You have access to over 100 live dealer games with heaps of variations to pick from. Powered by the likes of Evolution and Pragmatic Play, you can play games such as Blackjack, Roulette, Immersive Roulette, Baccarat and plenty more.

Live table games give you the opportunity to experience the thrills of a live setting. You can celebrate and commiserate with other players and chat with the croupier if you want.

Live game information

Total number of live casino games: 146

Live game suppliers

Evolution Gaming Pragmatic Play

At PlayOJO, your safety is their top priority. PlayOJO does this by being fair, transparent and socially responsible. This is why the casino wants to protect their players from problem gambling.

The following tools are available at your disposal for better control over your gambling:

  • Self and Temporary Exclusion
  • Cooling-off Period
  • Set Limits
  • Self-Assessment

PlayOJO's team is well-trained and can spot players vulnerable to problem gambling. The team will contact these players and offer help such as deposit limits and restrictions.

You can access OJO’s customer support by clicking through the green question mark icon on the right-hand side of the homepage.

The two most helpful features here are the detailed FAQ page and the ‘Contact Us’ tab, with the former a great resource for information about deposits, withdrawals and the site’s responsible gambling policy.

The latter provides you with direct access to the site’s email and live chat feature, both of which offer an excellent level of 24/7 support. I raised a simple query to confirm the lack of wagering requirements attached to the welcome bonus through the live chat feature, and was connected to an agent within a matter of seconds.

The agent was both incredibly friendly and highly efficient, and I’d definitely recommend this if you want a quick resolution to a simple issue.

The email response was also impressive, as I sent a more complex query about changing my weekly deposit limit to support@playojo.com. I received a detailed response within two hours and thirty minutes, while once again the agent was polite and courteous.

Ultimately, it’s hard to fault the customer service on offer at PlayOJO (particularly through live chat and email channels), although on reflection the FAQ could be a little more structured and easy to navigate.

Site languages

English, Finnish, Swedish, German, Danish, Norwegian

Email support languages

English, Finnish, Swedish, German, French, Spanish, Italian, Russian, Danish, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Turkish

Live support languages

English, Finnish, Swedish, German, French, Spanish, Italian, Russian, Danish, Greek, Hungarian, Polish, Norwegian, Portuguese, Romanian, Turkish

Phone support languages

-

When you sign up at PlayOJO, you’ll complete a three-step registration process before being asked to verify your email with a unique four-digit code.

This must be entered manually into the ‘Preferences’ tab in the ‘My Account’ section, at which point you’ll complete the initial verification stage and can credit your account for the first time.

In the same section, you’ll also notice a prompt encouraging you to provide copies of identification documents. It’s better to upload these documents sooner rather than later, as I was asked to provide the information before completing my first withdrawal.

You can click through the ‘Upload Docs’ button, before submitting electronic copies of your proof of ID (either a passport, national ID card or driving license) or proof of address (a bank statement or utility bill dated within the previous three months).

You should save these onto your desktop and upload them directly, and my account was fully verified within three days of me submitting the documents.

PlayOJO clearly takes its responsibilities seriously when verifying its players’ identities, and I really appreciated the constant prompts to submit my documentation even before this was required to complete a withdrawal.

There are nine deposit options available on PlayOJO, each of which can be used to credit your account as part of the current welcome bonus.

Each of these payment methods completes deposits instantly. Most can also be used to process withdrawals, although there’s an anti-money laundering restriction in place which means that you can only withdraw cash through a method that you’ve previously used to credit the account (which I think is a great feature).

I completed my initial deposit of £10 using PayPal, and the first withdrawal of funds through the same method took less than 24 hours to complete (after the ID verification process).

I found this to be the most cost-effective and convenient payment option overall, with the second withdrawal completed through PayPal taking less than two hours to complete and subsequent transactions concluded almost instantly.

Depositing methods

Mastercard Visa Wire transfer Trustly PayPal Maestro Apple Pay

Withdrawal methods

Mastercard Visa Wire transfer PayPal Maestro Apple Pay

Withdrawal times

Mastercard 3-7 working days, Visa 3-7 working days, Wire transfer 3-7 working days, Online bank transfer 2-5 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Paysafecard 0-1 working days, PayPal 0-1 working days

Play here »

First deposit bonus: 50 bonus spins

Wagering: No

Bonus code: -

User reviews

Help others by rating PLAYOJO

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Usability
Games
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Mobile
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Review by Anonymous
When you win large amounts it doesn’t pay out, £2540 owed for over a month. Impossible to contact , thousands of other people in same situation . Don’t use
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Review by joedayjoe
I hqve been playing on PlayOjO for a few months now and i give it my seal of approval, I highly recommend to anyone and everyone.
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Review by sak0501
a nice site to play at, very different to others so takes a little getting used to how to use the rewards but i seem to quite like it.
It was easy to verify my account but the help desk team were not very fast replying which is frustrating.
They dont have all of my favourite games yet but i do like the site so will look out for more being added.
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Review by RaisinCheeseBun
Not a bad little site - very refreshing to be quite plain and simple in how it presents everything but I've liked that as it was easy to understand everything.

Depositing has been easy and withdrawing so far, so good. Not in my bank yet but it has only been a day, so will report back.

It doesn't have my favourite game yet but I asked them and they said it would be fedback so hoping that may change soon.
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Review by ShelbyyOxx
Not a bad game at all :) , you deposit, you get always extra spins and there is no wagering in it. You can have extra spins from different kind of actions, live tournaments, get points and win more extra spins. Good casino for people who
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Review by solame
Here is a casino for people who love to get extra spins on their hands. A huge set of games, over 1000 and I bet everyone can find their favorite from there.

I liked how their extra spins work, you deposit, you get always extra spins and there is no wagering in it.

You can have extra spins from different kind of actions, live tournaments, get points and win more extra spins. Good casino for people who dont like wagering.

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