Queen Vegas Casino Review

Queen Vegas Casino's gaming portfolio is chock-full, with more than 4,800 casino games covering a range of game categories. You can find plenty of slot games, card games, video poker, jackpot games and much more.

This operator does a sterling job of organising their impressive arsenal of games. The games are broken down by ‘Slots', ‘Jackpot Games, ‘Daily Jackpots', ‘Live Casino' and more. The slots are further drilled down to ‘New Games', ‘Most Popular', ‘Jackpot Games' and ‘Daily Jackpot'. There is also a search bar and a drop-down where you can find games by the game provider. This addition gains points for me, especially when you have such a massive array of games from top providers like Merkur, IGT and Red Tiger.

Their games are powered by the likes of NetEnt, Microgaming, Evolution Gaming, Aristocrat, Bally and Williams Interactive. You are in safe hands in terms of entertainment.

Among the most popular slot games on offer are Book of Dead, Bonanza Megaways, Reactoonz, Starburst, Valley of the Gods, Riders of the Storm, and Gonzo's Quest. The operator is also on top of their game with the latest releases, with new slots updated to their library within just days of their release.

For those players who want to shake things up, Queen Vegas Casino has a vast array of jackpot games, including Holmes and the Stolen Stones, Jackpot Raiders, Divine Fortune, Mega Fortune, Tiki Treasures and Cleopatra.

Game Information

• Games: 4,900
• Slots: 4,400
• Table games: 250
• Jackpot games: 400

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Queen Vegas' Live Casino section hosts games by prominent software game leaders, NetEnt and Evolution Gaming. The entertainment value here is high.

You can enjoy Live Blackjack, Live Roulette, Lightning Baccarat, Dream Catcher, Texas Hold'em, and Monopoly Live. Three Card Poker, Texas Hold'em and Lightning Roulette.

The majority of these games are available in various languages and target different bankrolls. Most importantly, you can play all of these games at any time of the day.

Whether you are commuting to work or stuck in a boring meeting, you can access these games 24/7.

Live Game Information

• Live casino games: 350

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

Queen Vegas Casino doesn't want players to miss out while they are out and about. This is why their website was created with a mobile-first approach to ensure that players always have access to their favourite games, whenever and wherever they are.

As a result, there are no mobile casino apps to download. Instead, you can continue where you left off by logging into your account from your web browser.

The mobile play on the Queen Vegas site is fit for a King (or Queen). The site keeps its user-friendly structure with effortless navigation. The site displays the menus and game content impeccably, making it a simple task to find what you're looking for. The load times and responsiveness were also impressive.

All the games are fully optimised so that they can adapt perfectly to smaller screens.

I opened up the Dynamite Riches game with the daily jackpot and played a few spins. I was happy with the faultless performance, no lag, no issues at all. The game displayed nicely in both portrait and landscape modes, with the game's view making it easy to change settings, exit and more. I also liked that you could try out the game for free on mobile. All in all, a great mobile product that doesn't beg for a dedicated app.

Once you are ready to play with real money, you can avail yourself of numerous payment options. Below, you can see each of them, including the limits and fees.

Queen Vegas boasts a solid choice of payment methods, including Trustly and PayPal. The smallest you can deposit is £10, but I went through the process of depositing £40 using my Visa debit and found it very easy to follow.

Queen Vegas also has a top placement among the best debit card casinos, because it offers all the major cards and relatively low minimum limits. Queen Vegas is a popular choice for players looking for an online casino Maestro card payment option.

When I was ready to make a withdrawal, I couldn't right off the bat. The withdrawal area only stated that I would have to provide my documents before I could make a withdrawal.

The average withdrawal time at Queen Vegas is 1-24 hours for e-Wallets, bank transfers and Trustly, and 48-72 hours for other payment methods. 

Once my account was verified, I was able to request my withdrawal back to Visa. I was happy to see that there were no fees involved. I received an email to state that my withdrawal will take between two and three days to reach my bank account.

While Queen Vegas does not offer under 1 hour withdrawals like the fastest withdrawal casinos, it sure does a great job with payouts.

• Mastercard: 2-3 working days
• Visa: 2-3 working days
• Wire transfer: 2-3 working days
• Online bank transfer: 1-24 hours
• Skrill: 1-24 hours
• NETELLER: 1-24 hours
• Trustly: 1-24 hours
• Zimpler: 2-3 working days
• PayPal: 1-24 hours
• Maestro: 2-3 working days

If you can't find answers to your questions and queries on Queen Vegas Casino's FAQ page, you can get in touch with their customer support team, which is available 24/7:

• Live Chat
• Email: support@queenvegas.com

The Support section appears in both the main menu and the account section. In the main menu, the support title opens up the live chat feature, while the account area also provides contact information for email support. I opened the live chat feature and found it to be very efficient. The support staff were friendly and helpful.

Then I realised that, for some bizarre reason, the help page and FAQs are only visible when you are logged out. This didn't make any sense to me; the more extensive footer menu is only displayed when you are logged out, hiding a lot of useful links from logged-in players. It seems to be a bit of a royal blunder to me. However, the FAQs are nicely displayed with clear categories to make it easy to nail down the right question.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

Upon registration, Queen Vegas Casino will send a welcome email, where you will find a link to verify your account.

As part of their security procedure, you'll be requested to send in the following documents:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

I found the account verification section within my account. The upload documents section provides clear information on what's required when it comes to uploading the correct documents. It was easy to upload my files with only a few clicks involved. Once I submitted the documents, I received a message that stated it could take up to 48 hours to verify my account, but usually, it takes 12 hours.

I received an email for each of the documents I uploaded to confirm that they had been accepted. I revisited the verification page and indeed my account was now fully verified. Overall, a thorough process that shouts social responsibility and I can't fault that.

Queen Vegas is a completely safe casino, licensed and regulated by the UK Gambling Commission. This means that they regularly undergo tests and audits for safety and security.

Gambling is a form of entertainment that should be enjoyed responsibly. You should never chase after your losses or gamble money that you can't afford to lose.

To promote responsible gambling, Queen Vegas Casino has created the following options to give you better control of your gambling:

• Deposit Limits
• Self-Assessment
• Reality Checks
• Cooling-Off
• Temporary Suspension
• Self-Exclusion

If they spot any players who might have a gambling problem, Queen Vegas Casino will get in touch to discuss possibly applying deposit limits or any other restrictions.

You can get in touch with leading organisations and charities, such as Gamblers Anonymous, GamCare and Gambling Therapy Helpline, who can provide support and advice in overcoming gambling problems.

Queen Vegas sister sites include the likes of PlayOJO, PlayMillion casino, and many other high-profile brands. The operator behind Queen Vegas and its sister sites is Skill On Net, which is known for their amazing white-label casinos.

• PlayOJO: PlayOJO is one of the flagship brands of the operator, with numerous awards like The Casino of The Year in 2017 to show for its quality. This one is a foolproof choice for all types of players.
• PlayMillion casino: PlayMillion offers a similarly luxurious gaming experience as Queen Vegas. It's game library feels never-ending, and you get rewarded constantly through the Millionaires VIP club.

Queen Vegas is owned by Skill on Net Ltd., which is a reputable gambling operator with multiple brands.

Queen Vegas is 100% legit. It operates under the UKGC license.