Smooth Spins Casino Review

Smooth Spins certainly delivers a smooth ride for casino game enthusiasts, boasting a staggering 4,000 games at the time of writing. Most of these are slots, but the collection also includes table games, live dealer titles, bingo games, and jackpots. You'll even find a few crash gambling games like Big Bass Crash and Thunderstruck FlyX.

Unfortunately, no matter how impressive and diverse a game selection might be, a good chunk of the excitement wears off when you're trying to filter and browse the games. A rebuilt game lobby could help Smooth Spins live up to its name even better. At the moment, players can only search by game title or scroll through preset categories.

To make matters worse, the search tool is painfully slow – it kicks into action the moment you type the first character. That's far from ideal when the system tries to pull up every single game title that includes that one character from a pool of thousands.

So, there's plenty of room for improvement in the overall experience. Still, if you don't mind rolling up your sleeves and doing some digging, Smooth Spins might just turn out to be a real treasure trove of exciting slots and exclusive titles. At least they've included an option to mark games as your favourites, making them easier to find later on.

Game Information

At Smooth Spins Casino, you'll find roughly 100 live dealer games, ranging from game show-style experiences to classic roulette and blackjack tables. The casino has picked live games from several different studios, including Evolution, Pragmatic Play, Quickspin, and Stakelogic.

My personal favourites are Crazy Time, Lightning Roulette, and Crazy Pachinko. If you're into live game shows like I am, you'll be spoiled for choice here!

That said, I did find myself wishing for better browsing options in the live games lobby. For example, the "All Live Casino" category was only showing two games at the time of writing, which suggests something might be a bit off behind the scenes at Smooth Spins.

Live Game Information

• Total number of live casino games: 100

Smooth Spins Casino doesn't currently offer a dedicated mobile app, but the website itself is fully optimised to work across all devices. The responsive platform adapts smoothly to both large and small screens, and the side-scrolling game categories make it clear that mobile users are their top priority.

In my experience, the site feels pretty much the same whether you're playing on your phone or a computer. That said, I did find browsing the game selection even more frustrating on mobile, thanks to the clunky layout of the game lobby.

On the plus side, the games themselves launched quickly and looked great on my phone, so no complaints there.

Smooth Spins accepts Apple Pay and Google Pay alongside standard debit cards.

There's definitely room for improvement here, as many rival online casinos manage to offer up to three times as many supported payment methods. On the bright side, both deposits and withdrawals are free of charge, which is always a plus, as are the low transaction limits. You can deposit as little as £5; the same £5 limit goes for withdrawals.

The table below sums up all available deposit and withdrawal options at Smooth Spins, along with some extra details.

Withdrawals at Smooth Spins Casino typically take 1–3 working days.

The casino aims to process withdrawal requests within 24 hours. After that, the money is sent to you via your chosen method. The fastest option is Visa Direct / FastFunds, which can deliver your winnings in as little as 40 minutes after approval.

FastFunds is only available to Visa card users whose bank has enabled the Visa Direct service.

The estimated transfer speeds for each withdrawal method are listed below.

• Mastercard: 2-5 working days
• Visa: 2-5 working days
• Visa Direct (FastFunds): 0-1 hours
• Apple Pay: 1-3 working days
• Google Pay: 1-3 working days
• BACS: 1-3 working days

If you need help at Smooth Spins Casino, don't hesitate to get in touch with customer support. The casino offers assistance via live chat and email, with the live chat available around the clock, every day. Emails can be sent to help@smoothspins.co.uk.

At the moment, phone support isn't available.

In addition to personal support, Smooth Spins Casino has put together its own Help Centre, which covers frequently asked questions and neatly organises them into handy categories. There are currently dozens of articles, most of which focus on games, payment methods, and updating personal details.

When you open the live chat window, you'll first need to interact briefly with an AI assistant. Luckily, it only takes a few clicks to get through to a real human agent. In my case, an agent joined the chat in under a minute and was both friendly and helpful.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Since Smooth Spins Casino operates under a UKGC licence, it is required to verify every player's age and address, and in some cases, payment details, in line with this regulator's rules. These checks are in place to help prevent underage gambling and to combat money laundering.

After signing up, the casino may ask you to submit the necessary documents before you're able to deposit and play. If this doesn't happen, it means the electronic checks carried out during registration found your details sufficient. Still, once a certain cumulative deposit or withdrawal threshold is reached, all players will eventually need to verify their accounts.

You can complete the KYC process at any time by heading to your account settings and selecting Account Verification. From there, you can upload the following documents:

• Identity Verification: A copy of your passport, driving licence, or national ID card
• Address Verification: A recent utility bill or government-issued letter (no more than three months old)

You can also check your account status on this page, which shows whether you're currently able to deposit, withdraw, play, or take part in promotions. Once your account is verified, each section should display a green tick.

Through your account at Smooth Spins Casino, you can access the Safer Gambling Portal, which offers a range of responsible gambling tools, including:

• Deposit limits
• Current time alerts
• Time-out options
• Problem checklist
• Self-exclusion
• Time tracking
• Affordability measures
• Links to gambling support services

The portal may also direct you to further information about the tools available or explain how the UK Gambling Licence affects deposit limits.

I personally recommend setting a deposit limit. It's a simple way to control your play by capping how much you can deposit daily, weekly, or monthly, helping you stay within the boundaries you originally intended.

Smooth Spins Casino's sister sites include Heart Bingo, Betano, BetVictor, Parimatch, and TalkSPORT Bet Casino, all operating on BV Gaming Limited's platform.

If you're in the mood for something else, here are a few alternative options:

• Casilando: As an all-around good casino, Casilando provides a high-quality selection of games on a clean platform. The site caters well to both seasoned and beginner-level players.
• Betnero Casino: Betnero is a compact site offering plenty of slots and sports betting markets. A mobile-friendly site and helpful support make this one a nice choice for gaming on the go.
• Karamba: Fun and playful Karamba Casino is back on a new platform since 2024. Enjoy a diverse game selection, a great range of payment options, and excellent player support.

Smooth Spins is owned by BV Gaming Limited.

Yes, Smooth Spins is a legit casino licensed and regulated by the UK Gambling Commission under account number 39576.

Withdrawals take roughly 40 minutes at best from Smooth Spins with Visa Direct. With other payment methods, the average withdrawal speed at Smooth Spins is about 1-2 days.

The current Smooth Spins welcome bonus is 100 no-wagering bonus spins when you deposit and play £10.

Yes, Smooth Spins has a live casino with 100 different games including roulette, blackjack and baccarat.