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Significant terms: 18+. New players only. Minimum deposit £20. Wagering requirement: 0x. No maximum winnings limit. Expiry time: 5 days. PayPal, virtual cards and/or pre-paid debit cards deposits are not qualified. Please gamble responsibly. Full terms and Bonus terms apply. GambleAware.org.
What The Pools Casino Looks Like
See what The Pools casino looks like on mobile. The first picture shows the games section, the second shows the FAQ with easy navigation, and the last one shows promotions for casino games and sports betting.
Summary
The Pools is a casino and sportsbook combined. The pages are bright and easy to navigate. UK players will find exciting promotions for new and existing accounts. They have a small minimum deposit and good responsible gaming tools, but limited payment options and live casino selection.
Bojoko rating
This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
From Bojoko's perspective, The Pools casino is a well-rounded site that offers a versatile game library, exciting welcome bonuses, and popular payment options for Brits.
The Pools is owned by Football Pools Limited and licensed by the UKGC. The page offers both casino games and a sportsbook. This brand has a long history in sports betting; it was active as a football pools operator long before the era of computer betting. Now it's all online, and UK players have found this site.
Players get welcome bonuses with fair terms for new signups and various ongoing promotions for existing accounts. The payment methods are limited, including debit cards and PayPal. The minimum deposit is as small as £5, and the minimum withdrawal is £10.
We appreciate the site's intuitive navigation, but additional filtering options would help in finding games. It is noticeable that this brand focuses on sports betting. For example, the Jackpots main category leads to sports jackpots. However, you will see a jackpot subcategory under casino games, too.
The Pools takes responsible gaming seriously and offers many tools to limit gambling. The customer service is available via telephone, email and live chat.
The Pools casino welcome deposit offer for new players includes:
100 Bonus spins on Big Bass Splash
Make a deposit of £20, and stake £20 on slot games. After that, claim this welcome bonus by opening the Big Bass Splash slot and accepting the pop-up message that appears inside the game.
This bonus has no further wagering requirements after you have fulfilled the deposit and staking. It is valid for five days after you claim it. Note that you can get this bonus only by making a debit card deposit, so PayPal deposits are not valid.
The Pools casino sign-up offer is a great way to get to know the site. Maybe the deposit could be smaller, but the terms are more than fair.
Significant terms: 18+. New players only. Minimum deposit £20. Wagering requirement: 0x. No maximum winnings limit. Expiry time: 5 days. PayPal, virtual cards and/or pre-paid debit cards deposits are not qualified. Please gamble responsibly. Full terms and Bonus terms apply. GambleAware.org.
The Pools VIP Club/Membership
The Pools offers different memberships that include exclusive casino and sports promotions.
While it's great that they offer versatile bonus options, the membership names are not the most informative. There are great offers, but make sure to check which memberships best answer your needs. Some memberships offer sports betting promotions, and some have casino bonuses.
The Pools Casino Promo Code
Currently, there's no need for a bonus code to claim The Pools casino welcome offer.
Compare The Pools Casino Bonus
The Pools welcome bonus is simple and competitive compared to its competitors. 100 bonus spins after depositing and staking £20 is already a nice bonus, and its terms make it great. The bonus spins don't have further wagering requirements, and there are no caps for the winnings.
The Pools doesn't have a no-deposit bonus currently, but there are other casinos that offer those. For example, you'll find them in Pokerstars. It includes more spins in comparison to The Pools offer, but the wagering requirements are higher. View the Pokerstars casino review for details. You can compare The Pools to alternative sites' bonuses below, or check our no deposit UK bonus page for great offers.
The Pools offers top-quality games from industry-leading suppliers like Big Time Gaming, Elk Studios, and Hacksaw Gaming. Their live casino section is limited, but there are some Pragmatic Play titles.
Below you can see all The Pools game suppliers.
+6
The Pools casino has a diverse game selection available for UK players. Every main category, including slots, table games, jackpot titles, crash games, and live dealer options, is covered. The gameplay is smooth in both the desktop and mobile versions of the site.
This is the place to be for slot enthusiasts, no doubt. You'll find Big Bass series games and plenty of other sea-themed titles like Dynamite Fishing from Inspired, and Fishin' Frenzy games from Blueprint. The Pools even has its exclusive collection of in-house games like The Pools Megaways, and The Pools Plinko Dare2Win.
While the game categories are good, there could be more options to filter the slot games search. Since hundreds of slots are available, they could be searched more easily by sub-categories or themes like the jackpot category. What adds to the confusion of the site is that there are extra category filters within the Home view of the Casino category. Gladly, there's a word search to find games by name or provider.
The jackpot selection is full of Games Global titles like Lotsaloot jackpot games and Mega Moolah games. If you're a table game fan, this page may not offer the biggest selection, but you can play classics like roulette and blackjack. No need to choose slots or bingo, as they offer a great selection of Slingo games with different themes like Fishing Bob Slingo, Slingo Cleopatra, or Tetris Slingo.
See how many titles there are in each The Pools casino's game category:
Game Information
Games: 950
Slots: 800
Table games: 25
Jackpot games: 70
Crash games: 9
Pragmatic Play is currently the sole live casino game provider in The Pools casino. There are a few games in each category of live game shows, blackjack, roulette, and a couple of baccarat and sic bo titles.
You'll find popular game versions like Fortune Roulette, ONE Blackjack, and Squeeze Baccarat. If you want to try something different, check out live game shows like Snakes & Ladders Live or Mega Wheel.
If these options are enough for you, smooth, top-quality gameplay awaits you. For casinos with more live games, check our list of the best live casino sites UK players can enjoy.
Live Game Information
Total number of live casino games: 45
The Pools is a mobile-friendly site that doesn't currently offer a dedicated app. The casino's mobile-optimised experience is user-friendly, and the gameplay is smooth.
Loading times are fast when browsing on mobile and desktop. The mobile version offers a superior experience since you can easily use the payment methods saved on your phone. It lets you enjoy gaming wherever you are, whether you're out and about or cosy on your couch.
The Pools deposit methods are popular among British players. However, there aren't many to choose from. I think the absence of e-wallets or prepaid vouchers may shut some potential users out of this site.
What's great is the small minimum deposit and withdrawal amounts, and there are no transaction fees. Note that you have to make deposits and withdrawals using the same method, and PayPal deposits are not valid for the welcome bonus deposit.
See all the payment methods below:
Payment Method
Min Deposit
Min Withdrawal
Possible Fees
Visa
£5
£10
-
Mastercard
£5
£10
-
PayPal
£5
£10
-
The Pools casino processing time ranges between 24 and 48 hours.
The whole withdrawal process takes 2-5 banking days. While these payout times fit the averages in the UK, you can check the fastest payout casino sites if you wish for faster processing.
The estimated transfer speeds for The Pools casino's withdrawal methods are listed below.
Visa: 1-3 business days
Mastercard: 1-3 business days
PayPal: 0-1 days
Customer support is available via multiple channels in The Pools. You'll find a live chat, phone support, and email customer service. The live chat agents will help you with any problems, and my experience with them was very good. I was met with kind and prompt answers.
The live chat is available Monday to Saturday between 8.30 am and 10 pm and Sunday between 12 pm and 10 pm. You'll access it by clicking the chat icon on the site or through your player account.
The frequently asked questions section is extensive and offers tons of useful information about the site, its bonuses, terms, withdrawal processing, and more.
Email support: ✅
Live support: ✅
Phone support: ✅
At online casinos, players must complete the Know Your Customer (KYC) process to verify their identity, age, and payment method. This shows that the brands adhere to laws and regulations to create a safe gambling environment.
The Pools casino requires users to be over 18 years old and UK residents. They must also provide correct information about their identity in their player profile. In addition, users may have to provide additional documentation if the automatic verification process isn't sufficient.
In The Pools, the KYC documents may include:
Proof of ID (valid driver's licence, passport, etc.)
Proof of ownership of payment method (copy of the bank card, recent bank statement, etc.)
Proof of address (less than 3 months old utility bill or bank statement, etc.)
In some cases, The Pools may also request information to confirm the source of funds. This is usually related to larger transactions. In all cases, we recommend submitting the KYC documentation as soon as it is requested, because the processing may take a while, and may make the first payout longer.
The Pools is licensed and regulated by the United Kingdom Gambling Commission, and is a safe and fair page. The UKGC licence is strict, meaning games have been tested for fairness, the player profile funds are secured, and the site adheres to preventing terrorism funding and money laundering.
Responsible gambling has also been invested in at The Pools. They provide users with tools to limit gambling and a responsible gaming page with basic instructions and links to find support. If you're interested in reading more about responsible casino gaming, you can read about why it's important, how to control gambling, and where to seek help if needed.
In The Pools, players can limit gambling with the following restrictions:
Deposit & spend limits
Time out (24h - 6 weeks)
Self-exclusion (minimum of 6 months)
Reality check (set a session timer)
When you choose to limit gaming at this casino, the requests are processed after 24 hours, except for self-exclusion, which is immediate. However, we would like to see faster processing for all restrictions.
The Pools casino is an independent site offering casino gaming and sportsbooks. If you want to try something different, check out these alternatives:
Smooth Spins review: Smooths Spins was launched in 2025, and belongs to BV Gaming casino family. You'll find exciting welcome bonuses, plenty of games, and an easy sign-up process here. There's something for everyone in this site's extensive casino and bingo games library.
Hopa Casino review: Hopa has gone through a renovation, now offering a large game selection and versatile payment options for UK players. Their customer support is helpful, they have great responsible gambling tools, and it's a well-rounded UK-licensed site.
Karamba Casino review: Karamba offers a diverse game selection and many popular payment methods. Its welcome offer includes a deposit bonus and bonus spins. This site is suitable for mobile gaming, so you can play anywhere.
If sports betting interests you, see The Pools betting review for the sportsbook, and read a detailed overview of the betting bonuses, odds, and usability.
FAQ
The Pools is owned and operated by Football Pools Limited.
Yes, The Pools is legit. They have a licence from the UK Gambling Commission under number 48272.
The Pools casino withdrawal time is 2-5 banking days.
The Pools casino's current welcome offer is 100 deposit spins for new UK players after depositing and staking £20.
Yes, The Pools has sports betting and casino games.
Jasmin specializes in creating clear, engaging content with a strong focus on the reader’s experience. She writes with a customer-first mindset, ensuring complex topics are easy to understand and enjoyable to read. Her articles highlight the features that matter most to players, helping readers make informed and confident choices.
Review Methodology
This review was made independently by Bojoko’s casino expert. Rating score is based on both
quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.
The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.
