Amigo Slots casino review UK
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Amigo Slots casino review (UK)

Added by Amigo Slots. Information last updated:

Win up to 500 FS

1st deposit bonus

  • 1st deposit bonus Win up to 500 FS
  • Bonus code -
  • Wagering 65x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No
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United Kingdom

License

  • Minimum deposit£10
  • Launched 02/2019
  • Platform Jumpman
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programNo
  • Live chatNo
  • Sports bettingNo
3.8

User rating

3.6

Tester rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal Maestro
Mastercard Visa PayPal Maestro
NetEnt Microgaming Yggdrasil iSoftbet Elk +14
NetEnt Microgaming Yggdrasil iSoftbet Elk +14

Amigo Slots Casino (UK) is a brand new online slots site launched in 2019. With the aim of delivering the hottest slot games in town, Amigo Slots has been garnering increasing attention for all the right reasons.

Besides the troves of casino games on offer, there are numerous promotions and collectable trophies for you to feast your eyes on. Owned and operated by Jumpman Gaming Ltd, you can expect superb games with amazing graphics and realistic sounds. You can also expect plenty of treats and perks as part of the casino’s loyalty club.

The Amigo Slots Casino has been given a fun interface. Bursting at the seams with vibrant colours, it is still easy on the eye. Like all Jumpman Casinos, the user-friendly design helps you find what you are looking for.

It is also licensed and regulated by the UK Gambling Commission, so you can sign up safe in the knowledge that this casino follows all security protocols.

Keep on reading to learn more about Amigo Slots Casino.

Avatar

Casino tester's comment: Lewis Humphries

Casino tested

Fans of Jumpman Gaming sites can probably guess, Amigo Slots boasts a bright and familiar design that’s visually striking and very engaging.

The site also benefits from a simple and intuitive layout, which is noticeably games-centric and makes it easy to browse, find and play your favourite titles.

Overall, I also thought that the welcome bonus was enticing and highly rewarding in most instances, aside from the slightly inflated wagering requirements involved.

However, the customer service here is largely inadequate and requires significant improvement, while the decision to apply a £2.50 fee to withdrawals of £30 or less is highly frustrating.

Overall rating:

3.6

Amigo Slots bonus

You won’t find your usual run-of-the-mill welcome offer here. Instead, it’s been left to chance.

Sign up for an account and make a minimum deposit of £10 to spin the Mega Reel.

Wherever the reel comes to a stop, will be your welcome offer. Amongst top prizes there is:

Registering for an account only takes a couple of minutes. Follow the below steps:

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Casino tester's comment: Lewis Humphries

Casino tested

Like most platforms under the Jumpman Gaming banner, Amigo Slots offers a simple and potentially rewarding welcome bonus that’s likely to appeal to the gambler that lives inside all of us.

More specifically, you can win up to 500 free spins on the Chilli Heat slot, as you’ll earn a single spin of the iconic Mega Reel upon crediting your account and compete for one of several random rewards.

These include everything from the aforementioned top prize and even Amazon vouchers, although you could also walk away with nothing but your initial deposit if you happen to be unlucky.

In this respect, the value of this welcome offer depends entirely on the outcome of the Mega Reel spin, but it definitely adds another dimension of excitement to the bonus.

You don’t need a unique promo code to opt into the welcome offer either, as once you’ve registered and clicked through the ‘Join Now’ icon you’re only required to make a qualifying deposit of at least £10 to become eligible.

Just note that the default deposit amount will be set at £20, but there’s little point in committing more than £10 as a new player as there’s no deposit match in play and you won’t receive any additional free gameplay.

Upon completing the deposit, simply refresh your screen and you should be taken straight to the Mega Reel. At this time, I was able to spin the reel and managed to land 50 free spins on Chilli Heat, each of which was set at a value of 0.25.

I have to admit that this produced a lucrative period of gameplay, particularly as I earned eight additional bonus spins and several re-spins when playing through the bonus.

These additional spins alone yielded £20.15 and a single biggest win of £10.20, and overall I banked £26.50 in bonus funds once the gameplay had ended. I was able to keep this balance too, as the terms of the bonus enable you to bank a maximum of £8 per 10 free spins (or £40 for 50 free spins overall).

This is quite generous overall, particularly as many bonuses of this type cap your free spins winnings at around £5.

If you do win the top prize of 500 free spins on Chilli Heat, you should note that you’ll only receive the first 50 automatically. To claim the remainder, you’ll need to email the customer service team and manually ask for them to be added to your account.

The only potential downside here is the wagering requirements of 65x the bonus funds, which in this instance is applied to the value of your free spins winnings.

While these terms offer the advantage of not being applied to the value of your deposit, they remain relatively high and in my case meant that I needed to play through a whopping £1,722.50 before attempting to withdraw any winnings.

Unfortunately, this takes the gloss of the welcome bonus and will make it more inaccessible for some players, particularly those of you with a small bankroll or a risk-averse nature.

Significant terms and conditions

Full terms and bonus terms apply.

VIP / Special promotions

All new players will benefit from 5% cashback on all their losses. This offer is ongoing and applies on all future losses.

You can also win a minimum of 20 free spins when you make a reload deposit of £20 or more.

You can also opt for the Trophies feature. This promotion rewards you with various perks the more you play. Collect trophies and as you move between levels, you'll get an additional spin on the Mega Wheel.

Amigo Slots slots and games

You can find only the best software game providers under one roof. With over 500 casino games for you to pick and choose from, there is bound to be a game that piques your interest.

You can enjoy a range of classic slots, video slots, jackpot games and many more. Amongst some of the hottest games on offer, there is Piggy Riches, Wings of Ra, Rich and Morty, Wild West Gold and Sausage Party.

If you prefer jackpots over standard online slots, you can try your hand at Irish Luck, Kiss me Clover, Stampede, Temple of Iris and Frank’s Freak Spins.

If you fancy something a little different, you’ll be delighted to learn that there is a collection of bingo games, including 75, 80 and 90-ball bingo games.

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Casino tester's comment: Lewis Humphries

Casino tested

As you probably imagine, this platform is dominated by online and video slots, although there’s also a small selection of live casino and table games and various bingo iterations.

This deceptively diverse games’ library is easily accessible too, as you can start to browse titles above the fold on the home page while also selecting various search filters from the horizontal menu towards the top of the display.

These include hot slots, table games, bingo and jackpots, while you can organise games alphabetically and browse for specific titles directly through the search box on the right-hand side of the screen.

Interestingly, when I played on my desktop device, I found that slots like Chilli Heat didn’t work particularly well when the Chrome zoom setting was fixed at 100%. In fact, I had to reduce this to 67% to see the reel grid and the controls in full, so this may be something to consider when you start playing.

Most of the available games load relatively quickly, however, with Chilli Heat and Gonzo’s Quest Megaways taking around 10-15 seconds to open on average. Jackpot slots like Stampede boast similarly impressive load times, while real-time casino games such as Live Roulette tend to open in around 15 seconds on average.

While live casino and table games may be a little under-represented here, I was impressed with the number of jackpot slots. In total, there are 36 games included in this category, each of which regularly offers five-figure jackpots to some lucky winners.

Ultimately, this games’ library may be a little prohibitive for some, but it more than delivers as a provider of diverse slots and jackpot titles, while providing something for bingo fans to cheer in the process!

Desktop game information

Total number of desktop games: 450
Total number of desktop slots: 400
Total number of desktop table games: 50
Total number of desktop jackpot games: 36

Desktop game providers

NetEnt Microgaming Yggdrasil iSoftbet Elk Rabcat NextGen Endorphina Saucify Playson Pragmatic Play Red Tiger PariPlay Core Gaming Eyecon Foxium Meta Games Universal Storm Gaming Lightning Box

Amigo Slots on mobile

Players of Amigo Slots won’t have any trouble accessing this casino from their smartphone or tablet. All the games on offer are available in instant-play mode, so you can access the casino site, anytime and anywhere you are.

There are no mobile casino apps to download, so you can easily transition from desktop to smartphone and vice versa.

As long as you have a steady internet connection, you’ll be able to access games, make deposits and withdrawals and contact customer support.

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Casino tester's comment: Lewis Humphries

Casino tested

You won’t find any native Amigo Slots apps on either Android or iOS, but fortunately, I found that the brand’s responsive mobile site worked superbly well through the Safari browser on my iPhone.

What’s more, the layout of the mobile site is almost identical to the desktop alternative, save for your account and cashier options being compressed into a drop-down menu. The vertical menu with the available search filters certainly remains unchanged, so it’s easy to find and access games whichever device you’re playing on.

Typically, the titles in the mobile games’ library (which is also identical to the desktop version) load a little quicker and in under 10 seconds on average, while you’ll notice that games like Starburst can be played in either portrait or landscape mode (I recommend the latter).

However, you can’t access the games’ lobby or main mobile site in landscape mode, so you may have to rotate the device when exiting your chosen games. Similarly, try to use the ‘home’ icon when leaving a game and returning to the lobby, as the browser’s back button will simply reload whatever title you’re playing.

Mobile game information

Total number of mobile games: 450
Total number of mobile slots: 400
Total number of mobile table games: 50
Total number of mobile jackpot games: 36

Mobile game providers

NetEnt Microgaming Yggdrasil iSoftbet Elk Rabcat NextGen Endorphina Saucify Playson Pragmatic Play Red Tiger PariPlay Core Gaming Eyecon Foxium Meta Games Universal Storm Gaming Lightning Box

Live casino games

There is a small collection of Live Blackjack and Live Roulette games on offer. The games are set in professional studios and fronted by real-life dealers and croupiers.

Live game information

Total number of live casino games: 4

Live game suppliers

Safe gambling – is Amigo Slots casino safe?

Players should gamble and play responsible. Please bear in mind that gambling is a form of entertainment and should be seen as a such.

For a small group of players, problem gambling can negatively impact their lives and the lives of their loved ones.

You can make use of the below options and tools which promote responsible gambling:

If you require professional support and assistance, we recommend getting in touch with organisations such as GamStop and Gamblers Anonymous.

Support

Do you have a question or a query? Our FAQ page covers a range of topics. If you still require to get in touch, you can get in touch as follows:

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Casino tester's comment: Lewis Humphries

Casino tested

If there’s a flaw with the Amigo Slots site, it’s the relatively restricted nature of the site’s customer service, which doesn’t include a live chat feature or telephone number for urgent real-time queries.

This is highly disappointing, especially when you consider that the site’s FAQ page is far from comprehensive and doesn’t go into a great deal of detail with the answers that it provides.

So, although you can find basic snippets of information pertaining to account management, bonuses and withdrawals, Amigo Slots would benefit greatly from expanding this feature in lieu of popular support options.

If you cannot find the information that you need from the FAQ page (which may be quite likely), the only other available option is to use the site’s official email address (support@amigoslots.com).

I sent a message here relating to the verification of my identity and quickly received an automated response asking me to provide my username, date of birth and postcode, so I’d recommend that you share these in your original email to save time.

After this, I received a formal response from the customer service team in just over 16 hours, which is a little slow when compared to the market average and makes the absence of a live chat feature even more frustrating.

However, it is at least a little quicker than the two days lead time suggested on the site’s FAQ, while the eventual response was also courteous and genuinely informative.

Site languages

English

Email support languages

English

Live support languages

-

Phone support languages

-

KYC & Documents

As part of the rules and regulations as designated by UK and International Gambling Laws, we are required to verify the age and identity of our players.

To verify your account, you need to send in the following documentation:

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Casino tester's comment: Lewis Humphries

Casino tested

The registration process takes place over three separate screens at Amigo Slots, during which time you’ll provide personal details such as your email, telephone number, date of birth and physical address.

Then you can select your username and unique password before confirming your registration, while there’s no need to verify your new account by email.

The site also allows you to register for an account quickly through PayPal, which is a convenient and welcome feature which hastens the process considerably by lifting personal information securely and directly from your e-wallet account.

Now, I was able to credit my account and wager immediately, but upon registration, I was prompted to send physical documentation and verify my identity manually. This is relatively unusual in the current market, as operators should not technically allow you to complete an initial deposit unless your identity has been fully verified by either automatic or manual means.

The FAQ page also advises you to send in relevant documentation immediately after you’ve completed the registration process, in the form of photo ID (such as your passport or driver’s license), proof of address (dated within the last three months) and evidence of your preferred payment method.

If the latter happens to be your Visa debit card, be sure to capture the front only while taking the time to cover up the middle eight digits of your long card number.

While there’s a little confusion surrounding the process at Amigo Slots, I’d recommend sending this information proactively to support@amigoslots.com before you contemplate attempting a withdrawal.

This will avoid any unnecessary or unexpected delays when attempting to transfer funds into your bank, which as you well know can undermine even the most enjoyable iGaming experience.

Banking

You can only make deposits and withdrawals in GBP at Amigo Slots Casino. You can add up to three payment cards to your accounts. You can make deposits via one of the below methods:

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Casino tester's comment: Lewis Humphries

Casino tested

Like the majority of Jumpman Gaming brands, Amigo Slots offers a small but trustworthy array of payment methods with which you can deposit and withdraw funds.

These include my personal favourites (Visa debit card and PayPal), along with the prepaid Paysafecard and the relatively new ‘pay by mobile option’.

The latter option enables you to credit your account by charging the funds to your monthly or PAYG phone bill, although I’d recommend avoiding this as there are stringent limits in place and it can cause you to incur debt over time.

Instead, I made the initial deposit of £10 using my Visa debit card, with the funds landing immediately in my account and triggering an instant spin of the bonus Mega Reel.

As a result of the existing anti-money laundering laws (which stipulate that you can only withdraw funds from your account using a payment method that has been previously used to process a deposit), I requested my initial £10 withdrawal through my Visa debit card.

It’s fair to say that this process is far from smooth, particularly as all withdrawals under the value of £30 incur a pesky £2.50 charge. So, if you withdraw the minimum amount of £10, you’ll only receive £7.50 in your bank account or e-wallet.

The time-frame taken to complete a withdrawal is also far from ideal, as internal processing can take up to 72 hours (especially over the weekend). Then, it can take a further 72 hours for the funds to land in your account, meaning that you may have to wait nearly a week to bank your funds.

In my case, however, the withdrawal took a little under 72 hours to process alternatively, while the funds landed in my account just 12 hours after the transaction had been confirmed by the operator.

Depositing methods

Mastercard Visa Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa PayPal Maestro

Withdrawal times

Mastercard 3-7 working days, Visa 3-7 working days, PayPal 3-7 working days, Maestro 3-7 working days


Casino tester's profile

Avatar

Lewis Humphries

Lewis Humphries

I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.

Latest reviews:
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First deposit bonus: Win up to 500 FS

Wagering: 65x (B)

Bonus code: -

User reviews

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Review by oLeoMessy
Crazy wagering and no deposit, just free spins. Had to give it a try but wont return, although I kind of liked the platform.
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2
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Review by finnishgambler
Very nice bonus of 500 spins when you put youre first deposit. But that wagering is so hard that I bet no one can pull it trough. No live casino games which is minus in my books. Site looks fancy but that wagering is out of this world.
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