Flume Casino (UK) is a relatively new casino brimming with a variety of games, sourced from software developer leaders, NetEnt, Microgaming and Evolution Gaming.
Since launched in 2017, it has seen players flocking in droves thanks to its impressive offers, game offerings and even better VIP scheme.
Powered by Nektan Limited, you know that this UK Casino is equipped with the best games, best offers and best bonuses around. You also know all too well, that it follows all security protocols rigorously.
Flume Casino puts all newcomers on the winning path thanks to its generous welcome package. Most importantly, the games are accessible across a range of operating devices and use a Random Number Generator, which guarantees impartiality and fairness.
Flume Casino is the new kid on the block in the Nektan Family. If you’re a fan of NetEnt and Pragmatic Play slots, then you will feel right at home here. They also have slots from more up and coming providers but nothing to scream about.
The casino shines when it comes to banking as processes are so straightforward. There is a processing fee when withdrawing less than £30 but this is clearly outlined even before you deposit.
Whilst appearance-wise it might feel boring this transparency shown towards the players is what makes Flume a decent casino to play in.
Get started on the right foot when you sign up for an account and make a minimum deposit of £10 at Flume Casino:
- 100% match bonus up to £100 + 100 spins on Starburst
I might be getting greedy but the bonus at Flume is a bit on the small side. For my £40 deposit I received an extra £10 in bonus money and 10 free spins on Starburst.
As soon as I deposited a floating banner appeared at the top of the casino with a bonus to cash progress bar. There was also a link to the free spins available. This is a plus as it makes things a lot more transparent for the player. No more doing complicated maths calculations to find out how much you still need to wager. And no more hunting for free spins.
I went straight to my spins on Starburst and managed to pocket £0.05 from the free spins. Well, at least the 40x wagering requirements won’t be a problem to fulfil. Considering you get so little as a way of a welcome bonus I do feel the requirements are slightly above industry standards.
First deposit bonus code
You don't need a bonus code to claim Flume Casino's first deposit bonus.
Significant terms and conditions
- New UK players only, 18+
- A minimum deposit of £10 applies
- Bonus is subject to a 30x wagering requirements
- 1st deposit - 100% match up to £100 in bonus funds & 100 bonus spins
- 2nd deposit - 50% match bonus up to £100 in bonus funds & 25 bonus spins
- 3rd deposit - 50% match bonus up to £300 in bonus funds & 25 bonus spins
- Games contribute differently towards playthroughs
- Please gamble responsibly.
Extra and no deposit spins
Your 10 free spins can only be used on NetEnt game Starburst.
Each spin is worth £0.10 and can only be played on Starburst. All winnings generated from the spins have a 40x playthrough attached.
VIP / Special promotions
There is currently no VIP program on offer.
At Flume Casino, you can only find games of the highest calibre by some of the industry’s top providers. Amongst some of the big names in its game repertoire, there is NetEnt, IGT, Red Tiger, Pragmatic Play, Microgaming, Aristocrat and NextGen Gaming.
Popular titles on offer, include Irish Eyes, Starburst, Cleopatra, Wild Wild West and Aloha! Cluster Pays to mention a few.
When it comes to jackpot games, you can find a blend of progressive jackpots and Daily Drops and Wins. Amongst top jackpot favourites, there is Wolf Gold, Chilli Heat, Release the Kraken, Mustang Gold and the Dog House.
Alternatively, you can enjoy a range of instant win games, such as Epic Gems, Da Vinci Diamonds, Breaking Bad and Fast Buck Lucky.
Flume Casino is a slot casino with providers such as NetEnt, Pragmatic and Microgaming. First off, I went through the Microgaming catalogue but I noticed they don’t have all games. This was quite disappointing but I was adamant I wanted to start with a Microgaming slot so I went for Lucha Legends.
Yes, it does have one of the weirdest themes out there but I just love its soundtrack and fun animations. I wasn’t getting anywhere and it looked like the game took pity on me as it suggested I double up my bet for a chance to get more bonus tiles. I did and that’s when the excitement started. I hit quite a few well-placed bonus tiles and at one point even got a fantastic win of £26 from a £0.50p bet.
As always I was chasing the elusive bonus round. But this just wasn’t happening so after losing half the money I had won I swapped slot. I didn’t know what to play so I went back to the homepage and clicked on Daily Drops and Wins. At Flume, you can either search for a slot by name or browse through the provider catalogue or look through the categories.
On the Daily Drops and Wins it was Mustang Gold which caught my eye. As the Pragmatic Play game was loading it reminded me the provider has a new slot out: Wild Walker. So I made a mental note of going for that if I don’t see those golden hooves in Mustang Gold. After £10 and no decent gold making its way to me, I went for the gory.
Desktop game information
Total number of desktop games: 550
Total number of desktop slots: 550
Total number of desktop table games: 50
Total number of desktop jackpot games: 50
Desktop game providers
You can easily play all your favourite games straight from your smartphone or tablet. Almost all the games on offer at Flume Casino can be played on mobile. If anything, the mobile version of this casino offers better navigation.
As a result, there are no mobile casino apps for you to download. Simply navigate to the site from your web browser to pick up where you left off.
The casino was behaving well on mobile. I went in and was able to look through the games catalogue without any trouble. I also had a good game of Wild Walker where I entered the bonus round. Yey!
But after only winning £5 from the highly anticipated bonus round and the high volatility of the slot I decided to change the game. When I hit the home button it half loaded the homepage showing only the footer and nothing else. I tried refreshing but it was stuck there.
I tried closing the window and going back in but nothing was loading. I then went back to desktop where it loaded OK. When I tried going in from my iOS phone using Chrome it worked. I went into Wolf Gold to see if this happened again, and it’s a good thing I did.
Within the first 10 spins, I landed on the Money Respin Feature which gave me a sizeable win. I then continued playing to trigger the 3 scatter symbols going into another bonus round. After a few more spins I came out of the game and happy to report the problem didn’t reoccur.
Mobile game information
Total number of mobile games: 500
Total number of mobile slots: 550
Total number of mobile table games: 50
Total number of mobile jackpot games: 50
Mobile game providers
The Live Casino houses a modest selection of Live Roulette titles. Unlike the software versions of this game, you are playing against a real-life dealer.
Since the games are live-streamed from studios around the world, you can watch as the dealer spins the roulette wheel.
Live game information
Total number of live casino games: 20
Live game suppliers
We want our players to have fun while playing our games. While for most players, gambling is a fun pastime, for a small number, gambling can become an issue.
If you want to have better control over your gambling and spending, we recommend taking advantage of the below options:
- Deposit Limits
- Time Out
- Access to Bet History
If you require professional assistance, we strongly recommend getting in touch with registered charity GamCare. You can contact them on 0808 8020 133.
Flume Casino is a relatively straightforward casino. However, if you have any questions or queries, you can easily get in touch with a member of our customer support team as follows:
- Live Chat
- Email: email@example.com
- Phone: +44 203 621 6969
I was playing on a Saturday afternoon and their Live Chat was unavailable. This is odd as when browsing through their Support section it stated that telephone and live help were available between 08:00 and 00:00 BST. An email address is also available with a guaranteed reply within 24 hours.
On this occasion, I didn’t need to speak with customer support but I did notice they have a handy FAQs section. This doesn’t have a search function so finding a solution to your problem might not be so straightforward. The FAQs can be found at the bottom of the page within the support section.
English, Finnish, German, Norwegian
Email support languages
Live support languages
Phone support languages
From the moment you sign up and make a deposit, we perform all necessary security and age verification checks.
To satisfy both regulatory and legal requirements, you’ll be asked to send in the following documentation:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Getting yourself set up at Flume Casino is incredibly easy. After clicking on the ‘Register’ button you will be taken to a one-pager to enter the usual details. It took me less than a minute to get myself registered.
As soon as you’re done you will be sent an email asking you to upload documentation to verify your identity. I went back into the casino and under the ‘My Account’ section I uploaded the required documents which included my passport and a Yorkshire Water bill.
Uploading is easy and you also get a notification that the upload was successful. However, I wasn’t notified if my documents were accepted or not. Having said that, when I requested my withdrawal this went through without any problems.
Flume Casino only works with leading payment providers in the industry. You can make deposits via one of the below methods:
- Debit Cards
- Pay by Phone
- Prepaid Vouchers
As soon as you register you are invited to deposit. Now I’ve played at Nektan Casinos before and normally I’m not able to deposit without uploading documents. I tried anyway and to my surprise, I was able to deposit with no problems.
Depositing is easy and you also have the possibility to save your card within their system for future deposits. When depositing you will also get a list of available bonuses to choose from, which is quite handy.
Withdrawing is as straightforward as depositing. I went to my account and clicked on withdraw. Here I was presented with some information about forfeiting my bonus. I entered my withdrawal amount and that was it.
I received an email the next day that my withdrawal was successfully processed and within two days the money was in my account.
Mastercard 1-5 working days, Visa 1-3 working days, Wire transfer 3-5 working days, Skrill 1-5 working days, NETELLER 1-24 hours, Trustly 1-24 hours, Maestro 1-3 working days
Mel has been writing for the past decade covering anything tech from software to gaming. Poker is her card game of choice, and she does enjoy feature-rich slots, but her real passion is competitive FPS games.