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Island Jackpots casino review (UK)

Added by Island Jackpots. Information last updated:

User rating:

- (0)

Tester rating:

4 (1)

Bonuses

1st deposit bonus:100%/£10 + 10 FS

Bonus code:ISJ5

Wagering:60x (D+B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:Yes

| Full terms apply.

Properties

Minimum deposit:£5

Requires registration:Yes

Live casino:No

VIP program:Yes

Live chat:No

Sports betting:No

General information

Casino name:Island Jackpots

Launched:05/2017

Licence:United Kingdom

Platform:888 / Orbit

Currency:£

Language:English

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa NETELLER Paysafecard PayPal Maestro
Mastercard Visa NETELLER PayPal Maestro
NetEnt WMS (Williams Interactive) Thunderkick NYX IGT NextGen Evolution Gaming PariPlay Eyecon
NetEnt WMS (Williams Interactive) Thunderkick NYX IGT NextGen Evolution Gaming PariPlay Eyecon

Island Jackpots Casino (UK) invites you to enjoy a sunny holiday playing your favourite games. With the sun beaming down on a sandy place, there is no better place to relax and play games than at Island Jackpots.

There is an eclectic selection of more than 300 online slot games and progressive jackpot games by some of the world’s leading software providers. Game providers include Net Entertainment, Eyecon and Thunderkick amongst many others.

Owned and operated by 888 Holdings, Island Jackpots gives you the freedom to play on the go, directly on your smartphone or tablet, so you’ll never have to miss out on the action.

Besides the generous welcome offer and regular promotions, there is also an enticing VIP programme designed to reward players for their loyalty.

We have all the bells and whistles, in terms of safety and protection. We are licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner Authority. This means that we also use state-of-the-art technology in payment processing.

Keep on reading to learn more about Island Jackpots.

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Casino tester's comment: Adam Dickinson

Island Jackpots is another brand under the Virtual Global Digital Services Limited umbrella, operated by 888 holdings. They also have the likes of Yay Bingo, Queen Bingo and 179 other brands. However, these stripped-back casino sites share the same games, site appearance and issues, making it less than exotic than its namesake.

First impressions are good at Island Jackpots, the colourful and friendly website oozed appeal. The simple and friendly site doesn’t pack in much content but the content it does hold is presented attractively. The focus is evidently on slot games, scratch cards with jackpot games being pushed heavily on the homepage. I also liked that it displayed how many players are currently on the site, 653 at the time of writing. I think this is more relevant to bingo players, except this online casino does not offer bingo.

I was eager to sign up and found the four-step signup process to be excellent. Each step breaks down the details, making it quick and easy to register as an Island Jackpots player. They do require you to fill out the occupation field which I always find to be a little intrusive and unnecessary.

Island Jackpots is at the back of the pack when it comes to casino games and engaging promotions, but what it does have, it does well. The games are easy pickings and the jackpots entice. Island Jackpots could do with bulking out their catalogue a bit more and running some promotions that have a little more shine.

Overall rating:

4

Island Jackpots bonus

It’s time to head on a virtual holiday, courtesy of Island Jackpots. Sign up for an account and make a minimum deposit of £5 to claim:

To get started, follow the below simple steps:

  1. Sign up for an Island Jackpots Casino account
  2. Verify your account by email
  3. Make a minimum deposit of £5 or more using promo code ISJ5
  4. Your welcome package will be credited to your account
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Casino tester's comment: Adam Dickinson

Island Jackpots push their welcome offer on-site and immediately after making a deposit. They offer up 25 Free Spins on ‘Fire and Ice’ using a promo code on any first-time deposit over £10. However, after reading the terms I was quickly turned off by this weak welcome. Any wins from the 25 Free Spins are capped at £2.50 ‘per spins voucher’, I guess that means per spin? On top of that, anything you do win is credited as bonus money with 40x wagering requirements attached. I mean, how much do you win from 25 spins, unless you’re one lucky player? This didn’t seem worth it to me and I doubt it would appeal to players with bigger budgets.

Outside of the welcome offer is another spins offer where you deposit £10 and get 100 seconds of spins, with the same terms applying. Island Jackpots are very heavy on providing bonuses through the way of Free Spin promotions and spins on one specific game too. This doesn’t scream excitement to me. I feel they are lacking some more diverse promotions and bigger bonuses to cater to bigger bankrolls.

First deposit bonus code

Island Jackpots's first deposit bonus code is ISJ5.

Significant terms and conditions

Full terms and bonus terms apply.

Island Jackpots offers:

100% Bonus, to £25 & 25ES Read more »
Published 19/10/2020 | Ending 25/10/2020
Get £10 Bonus & 20 spins Read more »
Published 11/02/2020 | Ending 01/11/2020

Extra and no deposit spins

In addition to the £10 welcome offer, you are also entitled to 10 free spins on online slot Fluffy Favourites.

Free spins winnings are credited as bonus funds and subject to a 40x wagering requirement. Winnings are additionally capped at £1.

Free spins expire after seven days.

VIP / Special promotions

Besides the numerous promotions on offer, there is a dedicated VIP programme. You can accrue comp points which you can use to move between 12 exciting levels of VIP rewards.

There are also daily free spins available to all members. The amount keeps on increasing every time you climb up to a new level.

Additionally, you can also unlock cashback and exclusive VIP gifts. Most importantly, all cashback and free spins are wager-free.

Island Jackpots slots and games

There are over 300 slot games available at Island Jackpots, including classic games and modern favourites. Amongst some of the most loved slot games, there is Starburst, Rainbow Riches Cleopatra, Fluffy Favourites and Davinci Diamonds.

The games on offer are powered by leading software game developers, including Net Entertainment, Dragonfish, Thunderkick, Pragmatic Play and IGT.

You can also enjoy a range of progressive jackpot titles, including Mega Fortune, Slingo Games, Millionaire Genies and Fluffy Favourites Mega Jackpot.

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Casino tester's comment: Adam Dickinson

Island Jackpots hosts games from some very respectable providers including Blueprint Gaming, Big Time Gaming and NetEnt. However, there are only around 300 games to pick from at the time of writing. A relatively small number compared to most operators. That doesn’t mean they don’t hold some top-quality games though. The games are organised by daily jackpots, hot games, new, scratch cards and slots.

I went old school and opened the legendary Immortal Romance slot game where it hit the reels at £0.60 per spin and picked up some frequent wins, but nothing too big. The game played as it should with smooth loading and solid graphics. I opened up another classic in Avalon II and hit some good pay-outs at £0.30 per spin. Again, no flaws with the gameplay.

I hopped over to their selection of scratch cards and had a few goes on Foxin’ Wins Scratch before I lost interest and moved back over to slots. Island Jackpots does host some jackpot titles but there is nothing in the way of live casino which I feel would boost the experience on this site greatly.

Desktop game information

Total number of desktop games: 513
Total number of desktop slots: 511
Total number of desktop table games: 3
Total number of desktop jackpot games: 62

Desktop game providers

NetEnt WMS (Williams Interactive) Thunderkick NYX IGT NextGen Evolution Gaming PariPlay Eyecon

Island Jackpots on mobile

Accessibility is one of the most important factors that players take into consideration before signing up to a new casino. Luckily for our players, our casino site was built using the latest HTML5 technology.

This means that there are no mobile casino apps to download. Instead, you can access the casino straight from your web browser.

Whether you are using an Android, iOS or Windows device, the Island Jackpots Casino site works seamlessly. You can enjoy all the features straight from your smartphone or tablet.

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Casino tester's comment: Adam Dickinson

The Island Jackpots mobile site has been intelligently designed, putting everything in the right place for a smooth user experience. There isn’t an overabundance of content on the site so the mobile site manages to pack most of it on one neat mobile page. Scrolling through the games and launching chat was made easy thanks to the structure of the mobile site. I thought the appearance of their mobile offering was outstanding.

I picked NetEnt’s BerryBurst slot for a quick spin on-the-go. The slot filled the page on both portrait and landscape modes, making for an immersive mobile experience. The gameplay was also very good with no signs of lag or any loading issues. It’s good to know I can enjoy a good mobile experience should I ever find myself on a desert island with my iPhone 10.

Mobile game information

Total number of mobile games: 512
Total number of mobile slots: 511
Total number of mobile table games: 3
Total number of mobile jackpot games: 62

Mobile game providers

NetEnt WMS (Williams Interactive) Thunderkick NYX IGT NextGen Evolution Gaming PariPlay Eyecon

Live casino games

There are currently no live dealer games.

Live game information

Total number of live casino games: 0

Live game suppliers

Safe gambling – is Island Jackpots casino safe?

As a responsible gaming company, Island Jackpots doesn’t allow anyone under the age of 18 to play on the site.

We also understand that while most people play for entertainment, a small group of players can become obsessed with potential monetary gains the games offer.

We have created the below responsible gambling tools to help you stay in control:

If you require professional information, support or advice, we strongly recommend getting in touch with GamCare on 0808 8020 133.

Support

Our customer support team is available seven days a week. If you don’t find answers to your questions under the FAQ page, you can contact us via one of the below methods:

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Casino tester's comment: Adam Dickinson

I had a hard time locating the live chat feature, which made me want to bury my head in the island sand. I eventually found an icon on the side of the page but there was nothing within the menus on chat. I opened the chat feature which looked very outdated. Once I put in my email and started the chat I was put in a queue where I waited for a minute before a support agent greeted me. The support staff was very efficient and resolved my query in no time. The old-looking chatbox needs a good update to feel at home on the refreshing website.

The other support options included email, which is a general ‘bingosupport.org’ email address that makes me believe this support email is used across a number of their brands, meaning response times could take longer. On top of that, there is a phone number and an FAQs page. I was more than pleased when I explored the FAQs page, it was delightfully presented with easy dropdowns and clear answers. It’s one of the nicest FAQs pages I’ve seen, really it is!

Site languages

English

Email support languages

English

Live support languages

-

Phone support languages

English

KYC & Documents

All players are required to prove their identity according to KYC (Know Your Customer) rules. You need to send in the following documents for your safety and security:

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Casino tester's comment: Adam Dickinson

The upload documents page is very user friendly, beneath the document uploader there is a support tab and an information tab. The information tab provides all the information you need on what documents to upload and the requirements that go along with them. The file uploader is a doddle to use too. I swiftly uploaded my proof of ID and proof of address. It states that accounts are usually verified within 24 hours but during busy times can take up to 72 hours. I received an email around 30 hours later to confirm that my account was successfully verified. All in all, a pretty good process.

Banking

We have a variety of deposit and withdrawal options for our players. You can avail yourself of the following banking options:

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Casino tester's comment: Adam Dickinson

When it came to making a deposit I unearthed a loading issue on the Safari browser. When I hit the deposit button I received a ‘Session expired’ pop up error. I moved over to Google Chrome and the deposit page loaded fine. However, after putting my bank details in and the deposit amount, I could not locate the button to complete my deposit. It was not visible and required me to use a larger screen to see it. I experienced this same issue on their sister sites and it’s a shame to see it hasn’t been fixed yet.

To make a withdrawal I had to click on the deposit button and then ‘more options’ to uncover the withdrawal page. Unfortunately, there is no dedicated withdrawal CTA and this felt a little too buried for my liking. Nevertheless, making the withdrawal was very easy, I only had to input the amount I wished to withdraw and hit the button. I received an email to confirm the withdrawal request and waited four working days for the money to arrive in my account. These should be simple niggles to fix and once they are, Island Jackpots will have a solid banking process, but for now, points are dropped.

Depositing methods

Mastercard Visa NETELLER Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa NETELLER PayPal Maestro

Withdrawal times

Mastercard 4-7 working days, Visa 3-5 working days, NETELLER 2-5 working days, PayPal 2-5 working days, Cheque 5-8 working days, Maestro 4-7 working days


Casino tester's profile

Avatar

Adam Dickinson

Adam Dickinson

Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.

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Casino Island Jackpots cover

First deposit bonus:100%/£10 + 10 FS

Bonus code:ISJ5

No deposit bonus:-

Wagering:60x (D+B)

Licence:United Kingdom, Gibraltar

Number of desktop games:513

User rating: -
Tester rating: 4
Play here » | Full terms apply.

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