Olive Casino review (UK)

Olive Casino is all about wild deals and random chances. You can see it right off the bat when you look at their welcome bonus offer.

When you make your first deposit, you get to spin the Mega Reel. This spin will determine what your bonus offer will be, and the maximum bonus you can get is:

• 1. deposit: Up to 1,000% bonus up to £2,000

The minimum amount you need to deposit is £10 and the maximum for the bonus offer is £200. The wheel will show you how big the bonus percentage is, which means the maximum bonus can go as high as £2,000.

Being a random offer is divisive. Some people will love that little extra excitement, while some will hate not knowing what's coming. The big issue for me is that the Mega Reel actually has a segment that says "unlucky", meaning you don't get a bonus at all.

When we look at the terms of the bonus, we see the next issue with this deal. The bonus has a wagering requirement of 65x, which is way above the average wagering in the UK. And if that wasn't enough, Olive Casino even slapped a withdrawal cap of £250 or your lifetime deposits, whichever is smaller.

The terms do make this a weak offer. Sure, you can forfeit it or even think of it as play money. Either way, there is no downside of taking the deal.

Significant terms

• New players only, 18+.
• Minimum deposit: £10.
• Wagering requirement: 65x.
• £2,000 max bonus.
• Max conversion: lifetime deposits (up to £250).

Please gamble responsibly.

VIP / Special promotions

Olive Casino has a VIP promotion of sorts. Here, Trophies are the thing you are after.

When you play, you have achievements available, which you can fulfil and earn a trophy. Get enough trophies and you gain a level, and with it, free spins or other bonuses.

One thing I like about Olive Casino is their game section. There are certain usability issues that I would like to see improved, but the content is what matters most, and that is what they excel at.

The biggest chunk of the game library is slots, and there are plenty of good ones there. Olive Casino has big providers and smaller, more unique studios lined up. This means that you get to play both classic games as well as more innovative slots.

Then there is all the rest, meaning table games, crash games, jackpot slots, slingos, scratchers, video pokers and so on. They have plenty of variety and I never felt like I was missing anything while playing here.

In addition to all the other games, Olive Casino also has a full-sized bingo section. They have around ten bingo rooms that have new rounds starting around the clock.

If I did have to find something negative about the games, it would be that the categories could use some re-designing. The way they do it now is fine and good if you have some couple of hundred games at most. Olive Casino has over a thousand titles, which makes browsing the lists a tad difficult. They just need to add some more filters and everything's golden.

Desktop game information

• Games 2400
• Slots 2200
• Table games 25
• Jackpot games 60

Amongst the table games, you can find all the live casino tables that Olive Casino has on offer. Though not the largest selection, it is pleasantly varied. You can find plenty of different game types in there, little something for everyone.

The games come from Pragmatic Play, OnAir Entertainment and Authentic Gaming. These three studios have a very different style, which complements each other well.

I tested a few different table games, and had no issues loading them up. Playing was easy on both my desktop and my phone.

The only thing that bugged me about the live casino experience was that when you leave a game, you are taken back to the start of the game library. This is not live casino page, this is the Hot Slots page, and it takes  two clicks to get back to the Table Games list.

Live game information

• Total number of live casino games 65

Mobile gambling is one of the strong suits of Olive Casino. The design of the mobile casino may seem somewhat simple, but it works. This is especially good for beginners, as the casino is just so intuitive. Sure, there is something to say about those footer menu buttons for Starburst and Fluffy Favourites, but those are a minor nitpick.

When it comes to using the mobile casino and playing there, things are pretty much spot on. The mobile casino looks pretty much the same as the desktop site, so switching between them is easy. The games load up quickly on the page and actually starting them up is fast. I had no issues opening any games on my phone.

If I had to choose, I would probably pick the mobile casino over the desktop one on Olive Casino; it is just that good.

Olive Casino has a bit of good and a bit of bad when it comes to transferring money back and forth.

Depositing is easy and fast. You can add up to three methods to your account, which may include cards, PayPal or even Pay by Mobile. The deposits themselves are fast and safe, pretty much what you would want to see.

One of the things that always bugs me is fees on casinos. Olive Casino has fees in two places, one for mobile deposits and a second for all withdrawals. The latter is especially bad, even if it is only £2.50 per withdrawal. That is something the casino should cover, no matter if the minimum withdrawal is as low as £10 here.

The second issue with the withdrawals is the speed. Olive Casino reserves 72 hours to process the withdrawal request, which is a long time compared to others. A good site would do this in a matter of minutes.

Deposit methods at Olive Casino

Withdrawal methods at Olive Casino

Olive Casino withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• PayPal 1-2 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days

Customer support is a mixed bag on Olive Casino. The staff does know what they are doing, but the speed at which anything happens is just painful.

The casino does not have any real-time support. No live chat, no phone lines. You can only use email to contact them, and the kicker is they respond within 2 business days. This is ridiculous in this day and age.

When I contacted them, I got good answers, but it just took a while. I would hate to have to work out something difficult with them that requires some back and forth. If they would just open a live chat, that would solve pretty much everything.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌
  

Olive Casino needs to know who their customers are. This process is the Know Your Customer, or KYC.

When you sign up, you can either manually enter your personal information or use the PayPal Quick Registration, which lets you use your PayPal logins to authorize them to hand out your information to Olive Casino.

You will need to verify the information given by providing the casino with documents. We suggest you do this as soon as possible, as it takes them a few days to process them, and it will halt your withdrawal request.

To verify, you need:

• Proof of identity - Passport, ID, driving license...
• Proof of address - Utility bill, bank statement...
• Proof of deposit - Photo of the card used, screenshot of deposit...

Verifying your account needs to be done once, and if you have good-quality pictures, it is a breeze. The only thing is that you have to wait a few days for the staff to check them. If everything is good, then you can just enjoy the casino freely from that point on.

Olive Casino is licensed and regulated by the United Kingdom Gambling Commission. This is a great start, as it is a sign of a safe and monitored online casino.

To start, Olive Casino uses modern encryption methods to keep your account and funds protected. Your information is safe.

The second part of safe gambling is the responsible gambling side of things. Olive Casino does have tools and methods to help you keep in control of your gambling.

You can set your own limits on the Responsible Gambling page, which we suggest all players do. The limits carry over to all casinos on the Jumpman network.

• You can set deposit limits, take a break or self-exclude

If you need help either raising or lowering your limits, you can contact the casino support for assistance.