Betgrouse Betting Review

Betgrouse falls short of the competition when it comes to their odds. Their overall betting margin is 7.5%, making the payout percentage 92.5%. This was a slight letdown; the otherwise modern Betgrouse betting platform does not hold up when compared to the most popular bookmakers for UK players.

The most popular sports betting markets align closely with the overall mark, with football betting at 7.9%, horse racing at 7.9%, and tennis at 6.1%. The same applied to high-profile betting markets like the Champions League, where the margin was also 7.9%.

Odds display

The odds display at Betgrouse is set in fractional by standard. If you want to switch to decimals or American odds, you can do this by clicking on the top right hand corner of the page.

Betgrouse offers an extensive array of betting markets that span across more than 40 sports. Whether you're passionate about football, fast-paced sports like basketball and hockey, or if you're seeking special markets, Betgrouse has you covered. 

One standout feature is the depth of their markets. Take UEFA Euro qualification matches, for instance, with over 135 betting options available even days in advance. Plus, a handy slider atop the categories lets you customise your event timeframe. 

The bookmaker has a busy looking platform, at least at first glance. Betgrouse highlights the most wagered betting markets, bet builder, next horse races, and the biggest upcoming matchups across different sports on the home lobby. The layout throws a lot at you at once but remains clear and easy-to-use. 

Some categories could use some optimisation; for instance, the e-sports are listed under the names of the individual games, which makes it difficult to locate them at first. I would prefer to find these grouped under one category, like the operator has done with mixed martial arts.

Betgrouse live betting

Betgrouse presents a user-friendly in-play section on its home page, allowing you to dive into the most popular live markets. The bookmaker covers even smaller divisions well and includes live betting for e-sports, which is excellent.

I didn't find any live streams at Betgrouse, which is a shame. You can often find this feature in other bookmakers, but Betgrouse doesn't have that same immersive element in their live section. If you want to find betting sites that offer live streams, head over to our publication's best in-play betting sites.

Betgrouse has designed its mobile platform to adapt to various mobile devices seamlessly. The bookie doesn't offer an app, which is a bummer, but fortunately, the site performs well directly via browser.

The mobile view cleverly sorts the desktop layout into a compressed package while keeping all the same primary elements in play. You can quickly swap the main display from home to in-play markets and use a slider to browse the sports categories you can bet on.

Everything felt fluid; I could create betslips, use bet builder, and favourite different markets just like I could on a desktop. Betgrouse's mobile platform is an excellent choice for bettors who want to stay engaged with their favourite sports and events, no matter where they are.

Betgrouse gives you the option to cash out your bets. If you see a sudden shift in the game or want to secure your winnings before it's over, you can use this feature to do just that. You have the flexibility to cash out your bets, either partially or completely, based on your strategy and gut feeling. Your bets aren't fixed; you can adjust them as you see fit.

For some reason, the cash out information is placed on the promotions page as if this were a special feature. Nevertheless, you'll find the standard cash out option for your bets with quick response times while playing at Betgrouse.

Betgrouse gets full marks for its deposit and withdrawal options. They offer a wide range of banking methods for deposits and withdrawals; UK players can choose from traditional methods to e-wallets and direct bank transfers. Choosing Trustly or e-wallets gives you lightning-quick withdrawal times.

The minimum deposit and withdrawal limits are golden, matching the industry standard of £10. However, the operator states that you could face extra charges while depositing funds and withdrawing your winnings, which are visible in the cashier section. These fees are tied to specific payment methods, so pay attention when making your transfers.

Mathematically calculated, the average withdrawal time at BetGrouse is 60 hours. However, in the best-case scenario, you can receive the funds immediately. Below, you'll find the withdrawal times as stated by BetGrouse themselves.

Withdrawal times

• Mastercard: 0-6 business days
• Visa: 0-6 business days
• Bank transfer: 2-6 working days
• Skrill: 0-48 hours
• Trustly: 0-4 working days
• MuchBetter: 0-48 hours
• Astropay: 72 hours
• PayPal: 0-48 hours

Betgrouse provides solid customer support with fast reply times and a professional tone. They go the extra mile to ensure you have a good experience and get prompt assistance.

The fastest way to contact the support team is to get them on the line via live chat. Unfortunately, you can only do this when signed in, but the email option is there for your questions before registering. The live chat is available daily from 7:00 a.m. until 11:00 p.m.

Besides their direct contact channels, Betgrouse offers an extensive FAQ section that helps you with the most common queries. The page has detailed answers for nearly every topic you can encounter at a bookmaker, so this should be your first bet when facing issues.

• Email support: ✅
• Live support: ✅
• Phone support: ❌

Betgrouse takes your safety seriously and follows the UKGC licence requirements for KYC. This process is in place to verify your identity and age.

To get through KYC, you need to share your basic information and provide the following documents:

• A government-issued ID (Passport etc.)
• Proof of address (Electricity bill etc.)
• Proof of payment method ownership (Bank statement etc.)

Betgrouse has introduced a secure document uploader feature to simplify this process, which you can access from your account settings. This tool allows you to conveniently upload the necessary documents, ensuring that the KYC verification proceeds swiftly and securely.

Betgrouse is a safe online betting site that prioritises responsible gambling. The operator uses the latest 128-bit Secure Socket Layer (SSL) encryption technology to protect your sensitive data.

To ensure a responsible and enjoyable gaming experience, the bookmaker offers a range of responsible gambling tools:

• Self-Assessment Tests: This test helps you gauge your level of risk and provides insights into your gaming behaviour.
• Deposit Limits: Limit the amount you can deposit in the selected time frame.
• Time Out Period: You can temporarily suspend your account for a set period.
• Self-Exclusion: You can exclude yourself from the platform for a predetermined duration.
• Reality Check: This helps you maintain awareness by periodically reminding you of your gaming duration.

We encourage all players to use these tools and resources, play within their means, and seek support when needed. Please gamble responsibly.

Betgrouse is a legit UKGC-licenced betting site.

Aspire Global owns Betgrouse. 

Withdrawals take only 0-48 hours with Skrill and PayPal services.