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Grand Ivy casino review (UK)

Added by Grand Ivy. Information last updated:

User rating:

- (0)

Tester rating:

3.3 (1)

Bonuses

1st deposit bonus:100%/£300 + 25 FS

Bonus code:-

Wagering:35x (D+B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£20

Requires registration:Yes

Live casino:Yes

VIP program:No

Live chat:Yes

Sports betting:No

General information

Casino name:Grand Ivy

Launched:04/2016

Licence:United Kingdom

Platform:White Hat Gaming

Currency:£

Language:English, Finnish

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Maestro
Mastercard Visa Wire transfer Skrill NETELLER PayPal Maestro
NetEnt Microgaming Thunderkick NYX Genesis Amaya Gaming 1x2 Gaming Quickspin Elk Rabcat Leander +14
NetEnt Microgaming Thunderkick NYX Elk Rabcat Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Merkur Slots +12
NetEnt Evolution Gaming

Are you looking for an online casino offering a touch of class? Then make sure you don’t miss out on playing at the incredible Grand Ivy Casino! This brilliant casino offers a huge range of amazing slots, casino and live casino games plus an incredible welcome bonus. Not only that, you can also access the site’s huge range of games and promotions straight from your mobile device. Enjoy a slice of the high-life by heading on over to Grandy Ivy Casino today!

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Casino tester's comment: Adam Dickinson

The Grand Ivy online casino features a mammoth library of games, mouth-watering promotions and a VIP program to hit the high roller sweet spot.

All this entertainment is featured on a sleek, sexy and sophisticated website that is bursting with excitement.

The classic casino theme of luxury and high roller has been overused. But, I still like a little sophistication with my slot play.

Despite maybe having an unoriginal presentation, the Grand Ivy online casino puts focus on the entertainment and I can respect that approach. I’m here, I want slot reels, I want live tables, I want fun.

Overall rating:

3.3

Grand Ivy bonus

Grand Ivy Casino welcomes you with a generous new player bonus package. There is not one, not two but three huge bonuses waiting for you at the Grand Ivy Casino! In total, there are £1500 in bonus funds and 100 free spins up for grabs:

In addition to all of that, you will also be awarded a whopping 500 loyalty points to get you started on the Loyalty Programme!

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Casino tester's comment: Adam Dickinson

Grand Ivy has gone in with a heavyweight welcome offer that’s more tailored to suit higher bankrolls. Deposit £10 or more and you can bolster your balance with a 100% match bonus up to £1,500. This bonus is split across three deposits with the first deposit providing a bonus up to £300 and 25 Free Spins on Starburst.

Starburst is a popular choice for operators to use as a welcome slot game as it is low variance, offering frequent but minimal payouts. Any winnings from the bonus funds are capped at £100 and subject to 35X wagering requirements. 35X wagering is right on the industry average, while the maximum bet amount for this bonus is £5, which is on the upper end of the scale, allowing you to wager through the bonus more swiftly.

I’m not usually a bonus player but this bonus seemed fair enough for a shot. I doubled my £40 cash balance with a £40 bonus balance. I did not expect to play through my entire bonus balance before cashing out. After testing out a few games I was able to withdraw my cash balance and forfeit the bonus money I did not wager through. When you are accepting bonuses you should always make sure the cash balance and bonus balance are split into different balance amounts. This means you know exactly how much your real money balance is worth.

In my experience, the terms of this welcome bonus are very much the norm within the industry. The Grand Ivy splits out your bonus funds from your real money balance when you start reaching the wagering requirements the bonus money will convert over to your real money balance.

I’d recommend the Grand Ivy welcome bonus for keen casino enthusiasts who like to deposit three figure amounts and play larger stakes per round.

First deposit bonus code

You don't need a bonus code to claim Grand Ivy's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

At Grand Ivy Casino, we hand our new players a gorgeous heap of free spins on along with the first three match bonuses.

VIP / Special promotions

Unfortunately Grand Ivy doesn't have a VIP / loyalty program.

Grand Ivy slots and games

At Grand Ivy Casino, there is definitely a heavy emphasis on providing the very best slot games for players. There are hundreds to choose from and from a range of different gaming providers. No matter whether you want to play a brand new slot game or classic, this site has it all! Players will love spinning the reels of games such as Respin Rhino, Magic Ian, King Kong Fury, Gonzo’s Quest, Aloha! Cluster Pays, Guns N Roses and Immortal Romance. If it is jackpot slots you are after, then you can enjoy spinning the reels of huge progressive games including Apollo, Vikings of Fortune, Mega Moolah, Mega Moolah Isis and Genie Jackpots.

It is not just slots on offer, however, at Grand Ivy Casino as players can also enjoy a wide range of amazing roulette, blackjack, poker and table games. This site also offers a wide variety of live table games that give you the experience of playing at a real casino table but from the comfort of your own home.

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Casino tester's comment: Adam Dickinson

This online casino really impressed me when it came to their collection of games. Not only do they host a heap of slots but the live dealer games are packed out too.

I was impressed with the host of slot providers, including NetEnt, Microgaming, Red Tiger, Play’N Go and Barcrest.

The huge array of games is well-organised, making it easy for me to locate my game of preference. The menu breaks down the game by ‘Popular’, Live Dealer, ‘Table Games’, ‘New Games’ and ‘Provider’. As a slot enthusiast, I was happy to see that you could search slots by game provider.

I was disappointed that there is no search function or a separate category for progressive jackpot games. I manually searched for Mega Moolah which does exist on the site, but there is no separate category for jackpot games. Mega Moolah is famously the largest jackpot slot ever so I would expect more visibility, this will surely tick off jackpot lovers.

To get over my disappointment, I picked out Divine Fortune, Gonzo’s Quest and Lucky Leprechaun to play. I had some good wins on the latter but nothing else. The gameplay itself was very smooth with no lag. I personally think this is where the darker, more sophisticated themes win, the slots just seem much more enthralling with a darker background.

Desktop game information

Total number of desktop games: 500
Total number of desktop slots: 400
Total number of desktop table games: 100
Total number of desktop jackpot games: 30

Desktop game providers

NetEnt Microgaming Thunderkick NYX Genesis Amaya Gaming 1x2 Gaming Quickspin Elk Rabcat Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Merkur Slots Aristocrat Multicommerce BluePrint Gaming Games Warehouse Just For the Win Inspired Gaming Foxium Magic Dreams Probability Jones Scientific Games

Grand Ivy on mobile

Love playing your favourite slot and casino games on the go? Visit Grand Ivy Casino today from your mobile device via your mobile browser to get started playing on the go. There is currently no mobile app available.

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Casino tester's comment: Adam Dickinson

Currently, there is no native app for the Grand Ivy casino. But, the mobile site is so intuitive it’s like an app within the browser.

I was expecting a very cluttered and packed out mobile site since the desktop site seemed so busy. But, I was pleased to see how optimised and responsive the mobile site was.

The mobile site is not a shrunken down version of the desktop site. In fact, it is a very impressive standalone version of the site. The homepage is simplified with the game genres dominating the page. It’s effortless to navigate around and it provides easy access to the menu and pages.

With plenty of slots on offer, I had my share of choice for mobile-friendly slots. First off, I hit the reels on Gonzo’s Quest, spinning £0.60 per spin. The gameplay felt captivating and the colours popped on my iPhone screen. Another pleasurable experience on one of the world’s most popular slot games.

I jumped over to the live casino lobby and tried my hand at Dream Catcher and Live Roulette on mobile. I prefer playing live dealer games on a bigger screen as the game functions felt a little condensed on mobile, but it was still plenty of fun.

Mobile game information

Total number of mobile games: 500
Total number of mobile slots: 400
Total number of mobile table games: 100
Total number of mobile jackpot games: 30

Mobile game providers

NetEnt Microgaming Thunderkick NYX Elk Rabcat Leander Evolution Gaming 2 By 2 Gaming Big Time Gaming Merkur Slots Aristocrat BluePrint Gaming Games Warehouse StakeLogic Just For the Win Inspired Gaming Spieldev Foxium Magic Dreams Probability Jones Sigma Gaming Scientific Games

Live casino games

There are 13 amazing Live Casino games for you to choose from at Grand Ivy Casino. Players can choose from exciting games such as Live Caribbean Stud Poker, Common Draw Blackjack, Automatic Roulette, Baccarat Live and Ultimate Texas Hold Em.

Live game information

Total number of live casino games: 13

Live game suppliers

NetEnt Evolution Gaming

Safe gambling – is Grand Ivy casino safe?

Our responsible gambling page is all about player protection. You can take a self-assessment test to get a realistic idea of your gambling. We provide links to gambling prevention and treatment organisations and gambling content blocking software.

Here are the safe gambling tools at Grand Ivy Casino:

Support

Grand Ivy has a dedicated customer support team who are always on hand to help you with any problems that you may be having on site. You can contact them by email via support@grandivy.com or you can speak with the team instantly through Live Chat.

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Casino tester's comment: Adam Dickinson

The contact page sits on the main menu so it was easy to access. I was impressed to see that support is offered 24-hours a day, seven days a week.

There is a big call to action to open the chat feature. I jumped on the chat and was second in the queue to speak to an agent. It was less than a minute to wait before the agent was able to resolve my query. There is also a big CTA for sending an email to the support team. I didn’t like this less than brilliant approach as it opened up my mail application, which I do not use to send emails. It would make more sense to have the email address listed.

Despite having flawless live chat support, Granny Ivy doesn’t seem to offer a FAQs page. Either it doesn’t exist or it’s impossible to find. Either way, it’s the first time I've been unable to locate an FAQs page.

Site languages

English, Finnish, Swedish, German, Norwegian

Email support languages

English, Finnish, Swedish, German, Norwegian

Live support languages

English, Finnish, Swedish, German, Norwegian

Phone support languages

-

KYC & Documents

Before you can play in Grand Ivy Casino, you need to complete the KYC (Know Your Customer) check. We'll be asking you to submit the following documents:

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Casino tester's comment: Adam Dickinson

I found the account verification info within the contact page. There was only a small section on what documents to send to verify your account, but nothing on where to send it.

I had to assume you have to send ID and proof of address to their email address (which isn’t listed). Anyhow, I sent a copy of my passport and utility bill to the email address and received an email three days later confirming verification.

It was not the most customer-friendly way to go about verification, I found it to be a hassle. I’d have much rather used a file uploader where I can get it done with minimal effort.

Banking

Grand Ivy supports the major casino banking methods, including debit cards, online wallets and bank transfers.

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Casino tester's comment: Adam Dickinson

Making a deposit was a breeze. There are six payment options to pick from. I made a deposit of £40 using my Visa debit card. When you type in the deposit amount the page searches for any bonuses you’re qualified for. I like this touch, it would certainly please bonus lovers. There is also a button to add a bonus or continue without one.

I found the withdrawal page within the ‘My Account’ section. Making the withdrawal request was easy. All withdrawals have to be sent back to the payment method used for deposit, this is due to anti-money laundering rules.

It took a whole two days before I received confirmation that my withdrawal had been processed. It then took a further four days for it to reach my bank account. I thought this a day or two slower than I’d expect.

Depositing methods

Mastercard Visa Online bank transfer Skrill NETELLER Trustly Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER PayPal Maestro

Withdrawal times

Mastercard 0-1 working days, Visa 0-1 working days, Wire transfer 0-1 working days, Skrill 0-1 working days, NETELLER 0-1 working days, Maestro 0-1 working days


Casino tester's profile

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Adam Dickinson

Adam Dickinson

Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.

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Casino Grand Ivy cover

First deposit bonus:100%/£300 + 25 FS

Bonus code:-

No deposit bonus:-

Wagering:35x (D+B)

Licence:United Kingdom, Malta

Number of desktop games:500

User rating: -
Tester rating: 3.3
Play here » | Full terms apply.

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