- Easy signup process
- Poor game selection
- Glitchy mobile experience
- Hard to contact support
- Withdrawal fee
Irish Wins Casino (UK) exhibits a jolly green interface, reminiscent of the Irish isle. With leading software providers Net Entertainment, Pragmatic Play, Microgaming and Yggdrasil all featured here, Irish Wins has a lot of pleasant surprises for players who want to sign up.
It is not just about the games though. There are plenty of perks and rewards for players who are loyal to this casino. There are daily rewards, cashback and much more in store for you when you sign up.
Owned and operated by Jumpman Gaming, this UK casino ticks all the right boxes in terms of entertainment. You can find a solid collection of slot machines, jackpots card and table games, bingo and more.
It also ensures that your safety is given due attention. By using the latest SSL encryption technology and partnering up with reputable payment providers, this casino has made sure that its players are taken care of.
Ready to get started? Keep on reading to learn more about Irish Wins Casino.
I found the poor game selection and glitchy mobile site pretty offputting here and won’t be coming back in a hurry.
That said, the signup process at Irish Wins was easy enough thanks to the 3-step form. There was the option to use PayPal Quick Registration, but I passed on that, opting to fill out all my details instead. The first page was for my email address, name and phone number, the second page was where I added my address, and on the final page, I created a username and password. All that completed, I hit the big ‘Join Now’ button and saw the welcome offer screen a few seconds later.
Once I’d signed up, I had a quick look around the account menus and games selection to see what’s what. I found that this was a very basic site indeed, and it wasn’t instantly obvious where to find the things that I needed. For example, to get to the withdrawals page was a chore because it’s hidden under the ‘My Account’ page where I had to follow the tiny link to the ‘Cashier’ section. Making it tricky to withdraw my funds always flags up the casino as slightly shady in my mind.
You won’t find your usual run-of-the-mill welcome offer here. Instead, it’s been left to chance.
Sign up for an account at Irish Wins Casino and make a minimum deposit of £10 to spin the Mega Reel.
Wherever the reel comes to a stop, will be your welcome offer. Amongst top prizes there is:
- 1st deposit: Up to 500 Free Spins on Starburst
- Relad Bonuses: Deposit £20 or more to win a minimum of 20 free spins
Getting started only takes a few minutes. Follow the below steps:
- Sign up for an Irish Wins Casino account
- Verify your account by email
- Deposit £10 or more
- You’re granted a spin on the Mega Reel
Immediately after signing up, I saw a message inviting me to win even more free spins via an upgrade for a minimum £10 deposit. I wasn’t really sure how this worked on top of the standard welcome offer but clicked on it and hoped for the best. This took me directly to the deposit screen where I dropped £50 into my new account. I added the ‘UPGRADE’ bonus code and after making a successful deposit was taken to the Mega Reel. Giving it a spin it landed on a rather disappointing 20 free spins on Starburst, so I clicked ‘Play Now’, and the slot started to load up. It loaded but then disappeared again, so I had to find it and reload it again to play the spins.
The 20 spins were worth £0.30 each but after playing them through I only won a measly £0.90 which was instantly added as my bonus balance. With the massive wagering requirements of 65x here it would mean that I’d need to play through nearly £60 before I could release my prized winnings. I’m really not a fan of these ‘sign-up and spin for a random bonus’ style promotions, and this outcome just proves how they can really fail new players. Given this outcome, I decided it would be best to forfeit the bonus this time and play with my real funds only.
Significant terms and conditions
- New UK players only, 18+.
- A minimum deposit of £10 applies.
- £8 max. win per 10 spins.
- Wins are subject to a 65x wagering requirement.
- Max bonus conversion equal to lifetime deposits (up to £250).
Please play responsibly.
VIP / Special promotions
Besides the welcome offer, all players can also take advantage of a 5% cashback on all their losses, which applies on all losses.
There are more than 500 casino gaming options for you to pick and choose from. You can find a blend of classic slot games, modern video slots, table games and much more.
Amongst some of the most popular titles on offer, there is Rainbow Riches, Fishin’ Frenzy, Chilli Heat, Aloha! Cluster Pays, Eye of Horus and Safari King.
Players who want to try their luck at jackpot games can play games, including Irish Luck, Frank’s Freak Spins, Sugar Train and Piggy Payout.
Alternatively, you can challenge yourself to table games, such as Blackjack and Roulette or online bingo.
Checking out the slots selection, I loaded up Immortal Romance, to begin with. After making a few £0.90 spins, I hit a nice £21 win and decided to move along happy. Being at an Irish themed casino, I thought it appropriate to have a few £0.40 spins on Irish Pot Luck. I hit a few £4+ wins to keep me ticking over nicely. Tiki Reward was my next stop, but nothing was happening there, so I called it quits.
Taking a look at the live casino area, I was pretty disappointed to find that it was mostly video table games with just a few genuine live streams thrown in there. It was also a bit odd to find that most of the live card games here had a minimum £10 bet limit meaning there’s not a lot on offer here for smaller-time players like me. I did have a few spins on Live Roulette however and came away a few pounds up after betting only on black.
All the games I tried out loaded up and played without hitting any glitches or breaks in the streaming. When a slot loaded, I found that I did have to zoom out in the browser to make the entire game visible on the screen, which was a bit annoying. The games selection worked well overall, but it’s just a shame that there are a few big titles, such as Book of Dead, missing here.
Desktop game information
Desktop game providers
Irish Wins players won’t have any trouble accessing this casino from their smartphone or tablet. All the games on offer are available in instant-play mode, so you can access the casino site, anytime and anywhere you are.
There are no mobile casino apps to download, so you can easily transition from desktop to smartphone and vice versa.
As long as you have a steady internet connection, you’ll be able to access games, make deposits and withdrawals and contact customer support.
Loading up the mobile version of the site on my Android mobile using a Chrome browser, I ran into an issue right away. For some reason, the screen had frozen up so that I couldn’t scroll up and down through the games selection. I had to quit the browser and log in again to fix this which was pretty annoying.
I tried out Chilli Heat first with some £0.25 spins and hit a £10.25 mega win on my first spin. After this initial result, I wasn’t quite as fortunate but came away pretty happy. I moved on to Twin Spin Megaways for some £0.30 spins where I got a few small wins but nothing worth reporting here. Finally, I loaded up King Reel Mega where a few £1+ wins kept my bankroll topped up.
As well as that initial glitch, the scroll function froze up again a second time when I was trying to check my account balance. Besides this, my main gripe is with the menu at the bottom of the screen, which just seems a bit pointless. There were just some quick links to the deposit and trophies sections here, alongside buttons for Fluffy Favourites and Starburst. These two things combined make this mobile casino seem pretty insatiable and not up to the job at all.
Mobile game information
Mobile game providers
There is a small collection of Live Blackjack and Live Roulette games on offer. The games are set in professional studios and fronted by real-life dealers and croupiers.
Live game information
Total number of live casino games: 4
Live game suppliers
Players should gamble and play responsible. Please bear in mind that gambling is a form of entertainment and should be seen as a such.
For a small group of players, problem gambling can negatively impact their lives and the lives of their loved ones.
Please use the below responsible gambling tools to control your spending:
- Deposit Limits
- Take A Break
- Reality Check
Do you have a question or a query? Our FAQ page covers a range of topics. If you still require to get in touch, you can get in touch as follows:
- Email: firstname.lastname@example.org
Having a look around the site, I found a link to the FAQ section buried in the footer. The page had a decent selection of answers that covered all the basics but stopped far short of being anything amazing. At the very end was a link to the support page that just contained a link back to the FAQ page and an email address to contact the casino’s team.
I fired off an email to the address given, asking when the account checks will be complete, and I’d be able to make a withdrawal request. I added my username, postcode and phone number into the email to see if this would speed things up at all. It took them 47 hours to respond to my email with confirmation that the account checks had been completed. The reply did have some helpful numbered steps that broke down how I could request a cash out at Irish Wins. The communication from the casino was polite, but it’s a long time to wait for a reply considering there’s no live chat function here.
Email support languages
Live support languages
Phone support languages
We will start running verification checks to check your age and identity. You might also be asked to send in more verification documents, such as:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
Just before I started playing any slot games, I had a pop-up notification saying that I could submit some documents to verify my ID and address right now. It mentioned that this would give me a better casino experience later on, but I decided to ignore this first message to see how things panned out.
When I attempted to make a withdrawal and got another pop-up message that said my account was currently being reviewed. It mentioned that this should take no longer than 48 hours to complete. Until this was done, I wouldn’t be able to make any withdrawal requests. I did log back in 2 days later and was then able to make a withdrawal. I can’t be certain on the exact time frame here as I never got an email to say that the process had completed.
This wasn’t the last of the check, however, as when I made a withdrawal request, I got another pop-up asking me for some documentation. The casino wanted me to email them proof of address as well as a proof of ID. I pinged these off to see how long it would take to get my account verified and my withdrawal approved. It took just under 24 hours to get an email back saying that my account had now been fully verified. That’s a decent turn around on its own but combined with the other delays and lack of an upload portal here it wasn’t a good experience.
You can avail yourself of any of the below banking methods for funding your Irish Wins account. You can play in GBP only and can add up to 3 payment cards to your account.
At the deposit screen, I filled out my card details as per usual using the ‘New Card’ option and scrolled down to manually add the amount of £40. I was pretty annoyed to find that I couldn’t and only had the option of clicking one of the preset buttons which were £10, £20, £50, £100 and £200. I’m not sure why they can’t just let people enter their own amount as the jump from 20 to 50 is a pretty big one. I opted for £50, entered the bonus code ‘UPGRADE’ and hit ‘Deposit Now’. After a few seconds, my deposit went through, and the bonus Mega Reel appeared on the screen ready to spin.
Coming to make a withdrawal, I was stopped in my tracks by a pop-up that said my account was currently under review because I had recently signed up. It mentioned that this should take no longer than 48 hours to complete, but it was an annoying delay nonetheless.
Once the checks were complete, I was able to navigate to the cashier section and click on ‘Withdrawal’ to put in my request. My card details were already saved, so all I needed to do was to manually enter my withdrawal amount and click to confirm that I was okay to lose my active bonuses. With this done, I got a confirmation of the withdrawal request and notice of the annoying £2.50 fee that would be deducted from my total cashout. Hitting ‘Confirm’, I then got a notice asking for some documentation from me to fully verify my casino account before my withdrawal could be approved.
It took just under 24 hours for my request to be approved. The funds hit my bank account instantly, which was a speedy turnaround, but the delays and £2.50 fee left a bad taste in my mouth here.
Mastercard 1-3 working days, Visa 1-3 hours, PayPal 1-3 hours, Maestro 1-3 hours
Charlie has worked in the casino industry for over 3 years, spinning thousands of reels along the way. He’s a pro at weighing up any casino game, site or bonus. Charlie loves free spins and tasty biscuits.