Irish Wins Casino (UK) exhibits a jolly green interface, reminiscent of the Irish isle. With leading software providers Net Entertainment, Pragmatic Play, Microgaming and Yggdrasil all featured here, Irish Wins has a lot of pleasant surprises for players who want to sign up, or that is the sales pitch.
The casino is a bit juxtaposing, as they have updated their game selection to massive numbers, but still have a slightly glitchy mobile site.
That said, the signup process at Irish Wins was easy enough thanks to the 3-step form. There was the option to use PayPal Quick Registration, but I passed on that, opting to fill out all my details instead. All that completed, I hit the big ‘Join Now’ button and saw the welcome offer screen a few seconds later.
Once I’d signed up, I had a quick look around the account menus and games selection to see what’s what. I found that this was a very basic site indeed, and it wasn’t instantly obvious where to find the things that I needed. For example, to get to the withdrawals page was a chore because it’s hidden under the ‘My Account’ page where I had to follow the tiny link to the ‘Cashier’ section. Making it tricky to withdraw my funds always flags up the casino as slightly shady in my mind.
Owned and operated by Jumpman Gaming, this UK casino is a part of the unique casino family that does things their own way.
Irish Wins also ensures that your safety is given due attention. By using the latest SSL encryption technology and partnering up with reputable payment providers, this casino has made sure that its players are taken care of.
You won’t find your usual run-of-the-mill welcome offer here. Instead, it’s been left to chance.
Sign up for an account at Irish Wins Casino and make a minimum deposit of £10 to spin the Mega Reel. Wherever the reel comes to a stop, will be your welcome offer.
Amongst top prizes there is:
- 1st deposit: Up to 500 Bonus Spins on Starburst
- Relad Bonuses: Deposit £20 or more to win a minimum of 20 bonus spins
Getting started only takes a few minutes. Follow the below steps:
- Sign up for an Irish Wins Casino account
- Verify your account by email
- Deposit £10 or more
- You’re granted a spin on the Mega Reel
Immediately after signing up, I saw a message inviting me to win even more bonus spins via an upgrade for a minimum £10 deposit. I wasn’t really sure how this worked on top of the standard welcome offer but clicked on it and hoped for the best.
This took me directly to the deposit screen where I dropped £50 into my new account, and was taken to the Mega Reel. Giving it a spin it landed on a rather disappointing 20 spins on Starburst, so I clicked ‘Play Now’, and the slot started to load up. It loaded but then disappeared again, so I had to find it and reload it again to play the spins.
With the massive wagering requirements of 65x here it would mean that I’d need to play through tons of rounds before I could release my prized winnings. And let's not forget the withdrawal cap for them, which is very limiting.
I’m really not a fan of these ‘sign-up and spin for a random bonus’ style promotions, and this outcome just proves how they can really fail new players. Given this outcome, I decided it would be best to forfeit the bonus this time and play with my real funds only.
Significant terms and conditions
- New UK players only, 18+.
- A minimum deposit of £10 applies.
- £8 max. win per 10 spins.
- Wins are subject to a 65x wagering requirement.
- Max bonus conversion equal to lifetime deposits (up to £250).
Please play responsibly.
VIP / Special promotions
Besides the welcome offer, all players can also take advantage of a 5% cashback on all their losses, which applies on all losses.
There are more than 1,900 casino gaming options for you to pick and choose from. You can find a blend of classic slot games, modern video slots, table games and much more.
Checking out the slots selection, I loaded up the classic Immortal Romance, to begin with, followed by Irish Pot Luck and Tiki Reward. The games loaded up quickly and were generally a pleasure to play.
Taking a look at the other categories, I was pretty disappointed. There are some other verticals, but nothing as big as the slots. In the table section there was mostly video table games with just a few genuine live streams thrown in there. They do have a nice bingo section and some good scratchers, but the actual selection is very narrow.
All the games I tried out loaded up and played without hitting any glitches or breaks in the streaming. When a slot loaded, I found that I did have to zoom out in the browser to make the entire game visible on the screen, which was a bit annoying. The games selection worked well overall, but it’s just a shame that there are a few big titles, such as Book of Dead, missing here.
Desktop game information
Desktop game providers
Irish Wins players won’t have any trouble accessing this casino from their smartphone or tablet. All the games on offer are available in instant-play mode, so you can access the casino site, anytime and anywhere you are.
There are no mobile casino apps to download, so you can easily transition from desktop to smartphone and vice versa.
Loading up the mobile version of the site on my Android mobile using a Chrome browser, I ran into an issue right away. For some reason, the screen had frozen up so that I couldn’t scroll up and down through the games selection. I had to quit the browser and log in again to fix this which was pretty annoying.
As well as that initial glitch, the scroll function froze up again a second time when I was trying to check my account balance. Besides this, my main gripe is with the menu at the bottom of the screen, which just seems a bit pointless. There were just some quick links to the deposit and trophies sections here, alongside buttons for Fluffy Favourites and Starburst. These two things combined make this mobile casino seem pretty insatiable and not up to the job at all.
There is potential here, and in the end, it does the job. Few design tweaks and a little performance update thrown in there would turn this mobile casino from okay to great.
Mobile game information
Mobile game providers
There is a small collection of Live Blackjack and Live Roulette games on offer. The games are set in professional studios and fronted by real-life dealers and croupiers.
Live game information
Total number of live casino games: 21
Live game suppliers
Players should gamble and play responsible. Please bear in mind that gambling is a form of entertainment and should be seen as a such.
For a small group of players, problem gambling can negatively impact their lives and the lives of their loved ones.
Please use the below responsible gambling tools to control your spending:
- Deposit Limits
- Take A Break
- Reality Check
Do you have a question or a query? The Irish Wins FAQ page covers a range of topics. If you still require to get in touch, you can get in touch as follows:
- Email: email@example.com
Having a look around the site, I found a link to the FAQ section buried in the footer. The page had a decent selection of answers that covered all the basics but stopped far short of being anything amazing. At the very end was a link to the support page that just contained a link back to the FAQ page and an email address to contact the casino’s team.
I fired off an email to the address given, asking when the account checks will be complete, and I’d be able to make a withdrawal request. I added my username, postcode and phone number into the email to see if this would speed things up at all. It took them 47 hours to respond to my email with confirmation that the account checks had been completed. The reply did have some helpful numbered steps that broke down how I could request a cash out at Irish Wins. The communication from the casino was polite, but it’s a long time to wait for a reply considering there’s no live chat function here.
Email support languages
Live support languages
Phone support languages
Irish Wins will start running verification checks to check your age and identity as soon as you register to the casino. You might also be asked to send in more verification documents, such as:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
You can avail yourself of any of the below banking methods for funding your Irish Wins account. You can play in GBP only and can add up to 3 payment cards to your account.
Irish Wins supports PayPal Quick Registration. This way you can use your PayPal account to sign up and deposit at the same time.
At the deposit screen, I filled out my card details as per usual using the ‘New Card’ option and scrolled down to manually add the amount of £40. I was pretty annoyed to find that I couldn’t and only had the option of clicking one of the preset buttons which were £10, £20, £50, £100 and £200. I’m not sure why they can’t just let people enter their own amount as the jump from 20 to 50 is a pretty big one. I opted for £50 and hit ‘Deposit Now’. After a few seconds, my deposit went through, and the bonus Mega Reel appeared on the screen ready to spin.
Coming to make a withdrawal, I was stopped in my tracks by a pop-up that said my account was currently under review because I had recently signed up. It mentioned that this should take no longer than 48 hours to complete, but it was an annoying delay nonetheless.
Once the checks were complete, I was able to navigate to the cashier section and click on ‘Withdrawal’ to put in my request. My card details were already saved, so all I needed to do was to manually enter my withdrawal amount and click to confirm that I was okay to lose my active bonuses. With this done, I got a confirmation of the withdrawal request and notice of the annoying £2.50 fee that would be deducted from my total cashout. Hitting ‘Confirm’, I then got a notice asking for some documentation from me to fully verify my casino account before my withdrawal could be approved.
It took just under 24 hours for my request to be approved. The funds hit my bank account instantly, which was a speedy turnaround, but the delays and £2.50 fee left a bad taste in my mouth here.
Mastercard 1-3 working days, Visa 1-3 hours, PayPal 1-3 hours, Maestro 1-3 hours