Mr Play Review: Our expert review covers the casino on all fronts, with bonus code, sign up offer details, and withdrawal time analysis.
|1st deposit bonus||100%/£50 + 100 bonus spins|
|Minimum deposit for bonus||£10|
|Extra 1st deposit bonus info|
|Wagering requirements (bonus money)||35x (B)|
|Wagering requirements (bonus spins)||35x|
|Maximum bet for wagering||-|
|Maximum cash out||£500|
Mr Play Casino is an established online casino jam-packed with gaming opportunities. They're all about ‘fun and games', so they have gathered together hundreds of the best games on one impressive website.
The website has been designed with a smart appearance, with hues of blue and white to keep it fresh and vibrant. Fronted by stunning girls with a handlebar moustache, they have injected some humour into your gaming.
Mr Play has a sharp design and intuitive layout, which makes the site look great, but several flaws with withdrawal terms, verification, support, and site performance drag this site down a few notches.
Needless to say, Mr Play is powered by some of the world's leading software providers, including NetEnt, Microgaming, and Evolution Gaming.
I had high expectations for this brand, and despite being grabbed by its striking good looks, I was ultimately disappointed with several experiences. I guess it's like meeting someone good-looking who lacks personality.play on Mr.Play Casino »
Ready to get started? There has never been a better time than now to sign up for Mr Play's rewarding bonus. Register for an account to claim the following:
Signing up only takes a couple of minutes. Follow the below steps to claim your welcome package:
I was not impressed with how Mr Play presented their terms and conditions for this welcome bonus. It appeared jumbled and hard to follow. I had to search for the term "wagering" to find it in the terms.
Anyhow, the 35X wagering is fair enough for the industry average. The maximum winnings from the spins or bonus are also capped at £500. This is a decent offer that checks multiple boxes for people. It's a good starting point, and it's big enough to have something for high rollers as well.
New UK players only, 18+. A minimum deposit of £10 applies. Bonus is subject to a 35x wagering requirement. Maximum win from bonus: £500. Different game weightings apply. Please gamble responsibly. Full terms and Bonus terms apply. BeGambleAware.org.
You don't need any bonus code or promo code to claim the Mr Play bonus. You can grab the casino bonus by signing up through the green buttons on this page!
In addition to your first deposit bonus, you are also entitled to 100 extra spins, which are awarded as follows:
Winnings generated from these extra spins, must be wagered 35x.
All depositing players can earn points the first time they wager money on real-money games.
There are a variety of levels for players to move between. Once you reach a level, you can get your hands on special rewards, including bonus cash, spins and invites to tournaments.
See how the welcome bonuses stack up against other casino deals. Pick a casino and compare the two.
|1st deposit bonus||100%/£50 + 100 bonus spins|
|No deposit bonus||-|
|Wag. req. (bonus)||35x (B)|
|Wag. req. (spins)||35x|
|Max cash out||£500|
|1st deposit bonus||120 bonus spins|
|No deposit bonus||-|
|Wag. req. (bonus)||10x (B)|
|Wag. req. (spins)||10x|
|Max cash out||Unlimited|
Mr Play grants you access to all your favourite game providers, plus a bunch of smaller studios with plenty to offer. Explore games from the likes of Microgaming, NetEnt, Evolution Gaming, and Play ‘n Go.
Mr Play boasts a sizable collection of slots that dominate the homepage. There are over 1,800 casino games available at the click of a button. I found it easy enough to select a game based on my preference thanks to the categories, these include ‘Featured Games', ‘New', ‘Slots', ‘Classic', ‘Table Games', ‘Scratch Cards' and ‘All Games'. There is also a search bar where you can find specific slots.
That being said, some people will find these categories lacking. When the game catalogue gets bigger, more filtering is needed. Especially feature filters for slots.
I was in the mood for some jackpot play, but it was evident that Mr Play does not feature any progressive jackpot games, despite hosting games from many of the industry's top providers. If you want to find casinos with the best jackpot options, see our online jackpot games page.
If you want to play software-based games, there are more than enough to keep you entertained, including games such as Blackjack, Roulette, Baccarat, and Jacks or Better.
Alternatively, there are plenty of scratch games and sports betting options for you to relish. You can view our full Mr Play sport review for insights about the operator's betting side.
People usually say that the best casinos all have live dealer games by leading software game provider Evolution Gaming. Mr Play Casino is no different. They want you to have a great live dealer experience, so they have partnered with the best to bring you a mammoth of a live dealer selection.
Amongst popular player favourites are live blackjack, live roulette, and live blackjack. There are also more modern titles, including Lightning Roulette and Dream Catcher.
All these games are fronted by professional dealers and croupiers. You can chat with them as well as other players directly in the live chat.
After playing some slots, I hopped over to the Live Casino section and found plenty to pick from. The live dealer games are powered by Evolution Gaming. The live stream was smooth, the sound was sharp, and the whole experience was enjoyable.
Mr Play website can be accessed via any device, regardless of the operating system. Simply navigate to the site from your phone's or tablet's web browser to play on the go.
Mr Play currently does not have a dedicated mobile app, so I opened up the mobile site on my iPhone. Immediately, I found it to be a little on the slow side of loading. That aside, it looked great. I found the structure to be pretty perfect; it's clear and incredibly user-friendly. The menu has three main options – casino, live casino, or sports.
The gameplay was smooth and the mobile experience met my expectations but I was getting frustrated with the load times. I was experiencing some similar issues on the Safari browser on my mobile as I was on a desktop. Curiosity got the best of me and I switched over to my Chrome browser on mobile which was a far quicker and smooth gaming experience.
Right after signing up, I landed on the deposit page which displayed the full range of the casino's payment options. Clicking on Mastercard, a form appeared for me to enter my full card details and required deposit amount. It also displayed a currency conversion box, which in this case I set to 1 GBP = 1 GBP, rendering it pretty much useless. I clicked on ‘Deposit', and my transaction went through in a few seconds with no issues. A page appeared to confirm the transaction with details of my payment and a reference number which I also got via email.
Making a withdrawal wasn't quite as easy due to Mastercard not being accepted, despite the fact I'd made a deposit using this payment method previously. This meant that I had to make a £10 deposit with my Visa Debit card just to register it with the casino. I could then instantly put in a withdrawal request for my winnings plus the new £10 deposit.
The withdrawal times at Mr Play Casino were impressively fast. As it turned out, it took less than 20 minutes for my withdrawal request to be approved, and the funds hit my bank account within the same day.
After being only able to withdraw rounded pounds and any pence, I wanted to know why I was unable to get what was rightfully mine, so I jumped on the live chat feature. The live chat opened up straight away with a message that a support agent would be with me shortly. I had to wait for seven minutes before a support agent arrived. It would be a much better user experience if I was in a queue and could see how long I was expected to wait. I didn't like this approach to stealing my time at all.
I asked why I was unable to withdraw my full balance and why it's rounded up the nearest pound. I received a blunt response: "You can only withdraw pounds, not pennies". I proceeded to inquire why and rudely received the same response, and that repeated itself against me before I was told it was a "technical limitation," which I don't believe to be true. Anyway, the support agent was rude, and the responses I was getting were not transparent. This isn't the only casino that does this, but the support should be able to handle questions about it with more class.
The support operating hours are also very respectable, and the FAQs are nicely arranged with easy-to-find answers to general questions. Unfortunately, one support agent has made the service look a lot worse than it is.
Once you register for an account, the casino is obliged by law to carry verification checks. These include requests for verification documents including:
Once I finished registering, I was prompted to verify my identity. I could not deposit before my account was verified. The verification prompt took me to the document upload page, where I uploaded a scanned copy of my passport. I waited a day, and my account was still not verified. I inquired with support, who told me that I wasn't accepted as they do not accept scans. This was not mentioned clearly on the page, so I lost a day due to a lack of information.
This time I uploaded photos of my driver's licence, which was accepted. I received an email from ‘AgeChecked' to confirm the verification. However, it was not very obvious. I only linked this with Mr Play as ‘AG Communications' was mentioned in the email, and this was also mentioned in my withdrawal confirmation email. It could have been a lot clearer.
There is no need to worry about safety, as Mr Play is dually licenced and regulated by the UK Gambling Commission and the Malta Gaming Authority.
Mr Play Casino wants their players to have fun and to stay in control of their spending. You can avail yourself of the below tools:
play on Mr.Play Casino »
Mr Play is owned by Marketplay Ltd, a Malta-based gambling operator.
Mr Play is restricted in countries such as China, Bulgaria, United States, and France. You can see the full list of restricted countries in Mr Play Casinos terms and conditions.
Mr Play does not have an app available, but it works directly from your mobile browser.
Mr Play is part of the Aspire Global family, and has some great sister sites that are familiar but still different to Mr Play. You can explore our reviews of these sister sites below.