PlayFrank Review (UK)

The PlayFrank casino bonus is a no-nonsense offer with fair size and gold standard terms that favour the player. 

• 100% match bonus up to £100 and 50 bonus spins

Here's a step-by-step guide to claim the sign-up offer:

• Sign up for an account at PlayFrank
• Select the welcome bonus from the "Choose Bonus" display list
• Make a minimum deposit of £20

PlayFrank takes pride in its straightforward approach to bonuses. Unlike some online casinos that hide complex terms and conditions behind flashy offers, PlayFrank provides a simple and transparent bonus that's both generous and easy to understand.

While the minimum deposit, maximum wager and time are a bit strict, the wagering requirements are set at a player-friendly 35x. This aligns perfectly with industry standards, ensuring that players have a fair shot at meeting the requirements and cashing out their winnings.

The casino bonus is non-sticky, so you start playing with your real funds. This means that you have the freedom to withdraw your real money winnings at any time without being tied to the bonus funds, which work as a second chance.

Significant terms of the PlayFrank bonus

• New UK Customers only. 18+.
• A minimum deposit of £20 applies to claim welcome bonus.
• Bonus and spins are subject to 35x wagering requirement (B).
• Max wager: £4.
• Wagering time: 7 days.
• Bonus spins expire in 24 hours.
• Games have various weightings towards wagering requirements.

Please gamble responsibly.

Extra and no deposit spins

The PlayFrank casino bonus includes 50 bonus spins on the iconic Starburst. You receive them instantly after making your deposit.

The spins are available for 24 hours, and you can find them by launching the NetEnt classic. After experiencing the cosmic thrills of this slot, the winnings must be wagered 35 times within a seven-day timeframe.

PlayFrank daily challenges

The excitement never stops at PlayFrank, thanks to their engaging daily challenges.

Here's how they work:

• Choose Your Challenge: Begin by selecting a challenge. Each challenge features a specific game.
• Play and Progress: Dive into the featured game and start filling up the challenge bar.
• Daily time-frame: The challenges reset every 24 hours, so be quick to jump into action.
• Sweet rewards: Expect a juicy reward waiting for you at the end of each successfully conquered challenge.
• If you complete all of the daily challenges, you receive an extra reward.

PlayFrank is a slot lover's dream, boasting an extensive library with over a thousand titles from a diverse range of popular providers. You get to experience games crafted by the likes of Play'n Go, Microgaming, NetEnt, Pragmatic, and numerous other top-tier studios. In total, there are over 40 game providers available at the casino, which is a remarkably high amount for any site. The casino refreshes its collection regularly, so you are always in the loop with the latest slot releases.

The game selection is neatly organised into standard categories such as "Featured," "New," and "Jackpots.". I also found a hot and cold section, that adds a fresh twist to the mix. You can see which slots are currently on fire, and which ones are cold, according to their payouts. While the reality is that each spin is based on RNG, this is a fun way to discover new games to play. You can also click on the "vendors" tab, which allows you to select only your favourite developer.

On the other hand, there are no categories for different themes, or game types like bonus buy slots or Megaways slots. This is a bummer, as PlayFrank has a large game library that would benefit from diverse browsing options.

The slots part of the casino is great, but what about other games? This is where PlayFrank falls short. They don't offer any table games, virtual games, or instant games. While the slot section shines brightly, the absence of other game categories may leave some players seeking more variety.

Desktop game information

• Games: 1650
• Slots: 1580
• Table games: 0
• Jackpot games: 30

PlayFrank's live casino offerings may not meet the expectations of players seeking traditional table games like roulette, blackjack, and baccarat. Instead, the live game section is exclusively dedicated to game shows. While these game shows offer a unique and entertaining experience, they are not actual live table games.

Evolution Gaming's immersive blockbusters take centre stage. These include the most popular game shows like Crazy Time, Monopoly Live, and Dream Catcher. Every one of these games offers a fun gameplay experience and a lively social setting, complete with welcoming hosts who give your gaming experience a personalised touch.

While PlayFrank's selection of game shows provides a taste of the excitement that live dealer games can offer, it falls short when compared to other online casinos that provide a broader spectrum of live table games. Players who seek the classic thrill of roulette, blackjack, or baccarat may find PlayFrank's live casino offerings lacking. 

If you're open to exploring innovative and entertaining game show formats, PlayFrank's live gaming section can still provide an enjoyable and interactive gaming experience.

Live game information

• Total number of live casino games: 20

PlayFrank is a recently modernised casino with robust mobile performance. You can effortlessly dive into gaming anytime and anywhere. 

The layout is really straightforward already on desktop, so it comes as no surprise that the mobile version is identical. The only difference is that the menu, icons, and categories are slimmed down to make the site easier to use. The site is accessible directly from the browser, so you won't need to download any apps.

PlayFrank's mobile casino provides the flexibility and convenience that mobile gamers crave, ensuring a flawless mobile gaming experience.

PlayFrank Casino provides a hassle-free payment experience. They offer a variety of convenient options for both deposits and withdrawals.

UK players can use the following methods to fund their account:

• Debit Cards: Visa, Mastercard
• Open banking: Trustly, bank transfers
• E-Wallets: Skrill, Muchbetter, PayPal
• Prepaid cards: Paysafe, Astropay Card

The minimum deposit is set at £20 for all methods. This is slightly higher than ideal, but nothing too much. The withdrawal times are fairly quick, thanks to the casino's swift processing times. You can see the withdrawal times by payment method below.

Deposit methods at PlayFrank

Withdrawal methods at PlayFrank

PlayFrank Withdrawal times

• Mastercard: 0-6 working days
• Visa: 0-6 working days
• Trustly: 0-4 working days
• Online bank transfer: 2-6 working days
• PayPal: 0-2 working days
• Skrill: 0-2 working days
• MuchBetter: 0-2 working days
• AstroPay: 3 working days

PlayFrank offers reliable customer service for UK players. Dealing with issues while gambling can be a hassle, but PlayFrank has taken steps to make sure assistance is easy to access.

Live chat with the support team is available from 8 a.m. to 12 a.m., and of course, email is always an option. I found out that you can contact the team even before registering, which is great if you have any questions regarding the sign-up process. In my experience, the support was both quick and professional. You don't need to wait for more than a couple of minutes to get a reply.

PlayFrank boasts an extensive FAQ section that covers a wide range of topics. This is a great go-to resource for players seeking immediate answers to common questions. You can find answers to pretty much any topic here.

In my experience, PlayFrank Casino provides prompt help when you need it. Full marks for their support!

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

PlayFrank Casino follows Know Your Customer (KYC) guidelines to safeguard their players and the casino from fraudulent activities. This process begins as soon as you sign-up for the casino; you need to enter your basic information to get started. 

The KYC process also requires you to verify your account. This process helps confirm that players are of legal age to gamble and prevents any potential misuse of the platform.

The documents you need to upload usually include:

• Proof of identity: A government-issued ID card, passport, or driver's license.
• Proof of address: A utility bill, bank statement, or similar document showing your residential address.
• Proof of payment method: Depending on your deposit method, you may need to provide documentation to show you are the owner of the method

Rest assured that PlayFrank takes your privacy and data security seriously. Your documents are handled with the utmost care and stored securely in compliance with stringent data protection regulations.

PlayFrank Casino takes your safety seriously. They are committed to providing a secure and responsible gaming environment, implementing robust measures to protect your personal information and ensuring fair play. They offer a range of resources and tools to help you stay in control of your gambling, which you can find under the responsible gambling tab.

To start with, you can take a self-assessment test to understand your gambling behaviour. This tool also provides insights into your gaming patterns and helps you assess whether you might benefit from setting limits.

The tools for responsible gambling include:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to help you manage your spending.
• Time Out Period: Take a temporary break from gaming by activating a time-out period of your choice.
• Self-Exclusion: If you feel it's necessary, you can opt for self-exclusion, a longer-term break from our platform.
• Reality Check: Receive regular reminders about your gaming session duration to help you stay aware of the time you spend playing.

Please remember to gamble responsibly.