Ladies and Gentlemen, start your engines! Race Casino UK was launched in October 2020 and is an addition to the highly-rated L&L group. The initial thought was to target the Swedish and Finnish markets with the Pay'n Play model. But after high demand from the audience, they decided to go live in the UK and haven't looked back since.
Race Casino is owned by L&L Europe Ltd, the company that seems to know how to cater to the taste of British punters. It stands behind several successful UK online gaming sites such as All British Casino, Fun Casino and Hyper Casino. I visited Race Casino to check out what's behind the wheels of this racing-themed site, and was generally pleased at what I saw.
The first thing you notice is the striking theme. Race Casino truly stands out in a crowd in a positive light. Clearly some thought has been put in the casino design and layout, which makes navigating the site a piece of cake.
With a spectacular amount of slot machines table games and live casino Race really has it all. This is a casino where they focus on speed, fast deposits, fast withdrawals, and fast verification.
The key to Race Casino's success has been its simplistic and fast design. Playing is made easy, as you are not bombarded with unnecessary information, but rather get to keep your head in the game.
Enjoy Race Casino's welcome offer when signing up. The minimum deposit is £10 and you will get 100% up to £100 on your first deposit.
All you need to do is find your way to "my account" and click on your available bonuses, then on "activate" to make the deposit with the bonus attached.
- Welcome offer: 100% match bonus up to £100
To get the bonus, you need to make a minimum of £10 deposit. The bonus has a wagering requirement of 40x and the max bet is £5 when playing with bonus.
It is not possible to meet the wagering requirements by playing in the Live Casino, table games or video poker.
Race Casino offers a decent match bonus. The bonus sum wasn't as large as many UK casinos I've been playing on lately, where welcome offers can reach hundreds of pounds. But the Race Casino bonus was still not too bad compared to UK's casual casino game/slot sites.
The wagering requirements on the bonus money is 40x. The wagering requirements in general are on par with market standard, although a bit on the higher end. What disappointed me was that table games do not count at all towards the wagering requirements. In addition, several slots I enjoy playing, such as Dead or Alive and Blood Suckers, were also excluded from wagering requirement completion.
Lastly, the 'promotions' section on the Race Casino website doesn't really talk in detail about the bonus but rather covers very generic information about the site, games, etc. All in all, there are quite a few things to improve when it comes to Race Casino's welcome offer, but nothing that is a real problem. Making things clearer and easier for players would always be appreciated.
First deposit bonus code
You don't need a bonus code to claim Race Casino's first deposit bonus.
Significant terms and conditions
- New customers only, 18+.
- Min deposit: £10.
- Wagering requirement: 40x.
- Max bet £5 with bonus funds.
- Eligibility is restricted for abuse.
- No max cashout on deposit offers.
- Welcome bonus excluded for players depositing with Skrill or Neteller.
Bojoko is an affiliation website. The products and brands featured here are from our partners who compensate us. Please gamble responsibly.
After signing up, I opened up the slots section to see what games were available. I was happy to see a great selection that included many of my favourite games. The games are neatly arranged in sections, including video slots, live casinos, table games, jackpot games, and Slingo.
Race Casino offers a plenty of choice for their users. They have a large variety of the best providers and the most popular games. Simply put, you won't be disappointed here when it comes to games.
They are constantly adding new games and providers every month in order to keep up with the latest trends.
The casino itself runs very well on desktop and I was happy about the quality and the speed. Everything from picking a game and opening it up to playing and eventually returning to the lobby worked like a charm.
Desktop game information
Desktop game providers
Race Casino does not have an app for mobile users but offers a wide variety of games.
Most mobile users will find that Race works extremely well by phone and that game selection is as great as for desktop users.
The mobile version works smoothly as long as you have a stable internet connection and a pro tip could be to enable "desktop mode" on your browser for the best experience.
The games are built to work on any mobile device and adapt to any screen size.
After playing on my PC for a while, I decided to lay back and play on my phone, and I was not disappointed. Race Casino is built with HTML5 technology and can be loaded in the mobile internet browser, and you can log in instantly with the same login details you use for the desktop version. The casino offers an instant play version for all devices, and no downloadable apps are available.
Once you are in, you will notice that the casino offers a dark and light theme, which you can switch between to enjoy the one you prefer. This was a great feature on both desktop and mobile clients that came in really handy in different lighting conditions.
The layout of the mobile version is very similar to that of the desktop version, with a simple right-hand side menu used to navigate around the site. All the games are available in the mobile version, and it runs smoothly without any glitches or issues.
Mobile game information
Mobile game providers
Enjoy the excellent choice of Live games at Race casino. They have live games available 24/7 and with a total of 115 live games from Evolution, most will surely find their favourite game to relax and have fun.
Race Casino strives to offer the best, newest and most enriching games to their players.
Try out some of their newest additions such as Mega Wheel, One Blackjack or Mega Roulette.
The hosts are all very well trained and offer great interaction while you are playing.
Live game information
Total number of live casino games: 115
Live game suppliers
One of Race Casino's focus areas is responsible gaming. They want to make sure that players play within their affordability. Gambling should be fun and relaxing and that is how they wish their players to experience while playing with them.
Race Casino offers everyone to set limits to their account in order to keep within an affordable level. You have multiple choices and you can of course apply more than one.
They have the following options available:
- Deposits Limits - Play Sessions Limit
- Bet Limit
- Loss Limit
Race Casino's customer support team is fully trained if you have any questions or are in need of some assistance. They recommend having a chat with them if you are unsure of what to do or how to do it.
Race Casino's support team is available 24/7 in order to help and assist.
Feel free to contact them by either Email, Phone or Live chat.
In terms of customer support, Race Casino also provides a quality experience. I was able to find answers to any questions I had, including the bonus wagering requirements, by scrolling through the extensive FAQs and bonus conditions pages.
I contacted customer support to help me with the customer verification process, and they were fast and helpful. You can also contact support by phone, but as I couldn't find any hours for phone support and it was an international number, I decided to use the live chat option. The live chat agent was knowledgeable and helpful, and she pointed me in the right direction.
The live chat appears to be available around the clock, which is always helpful. If you aren't looking for instant help, you can also contact the Race Casino support team by email or a form on the web. I received replies within a day, which wasn't as fast, but still acceptable.
English, Finnish, Swedish
Email support languages
English, Finnish, Swedish, Norwegian
Live support languages
English, Finnish, Swedish, Norwegian
Phone support languages
In accordance with laws and regulations, Race Casino will ask for verification documents to confirm your age and identity. The customer support team will ask you for the following documents:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
These documents can be submitted by Email or Live chat.
Race Casino requires you to complete the KYC process before making your first deposit. This is all good and well, and could have been a lot easier if Race Casino would have made customers aware of the process. Instead, I just had access blocked to the cashier page after trying to make a deposit and was told to contact support without receiving any explanation.
When contacting support, the agent was helpful and offered me to upload my documents onto the chat. I submitted the required documents, including a copy of my driver's license, utility bill with my address, and a credit card photo.
However, the agent himself couldn't approve my account, and I was told to 'check periodically' after a few hours to see if my account was approved. Although I requested to be contacted by email once my account is verified (I'm still unsure why I even had to request something so trivial), I was never contacted and had to chase support a day later to get my account approved.
Eventually, I got my account verified, but the entire process was frustrating and labour intensive. I sure hope Race Casino improves on its process soon. For starters, a welcome email explaining the process could have gone a long way.
Race Casino provides deposit methods such as: Visa, Mastercard, EcoPayz, Skrill, Bank Transfer, Paysafe, Trustly, with more to come.
Deposits are more or less instant depending on the provider, with an exception of Bank transfer which takes up to 3-5 working days.
The minimum deposit is set to £10 and there are no fees involved.
When I finally got my account verified and cashier access granted, I went to look at the available payment methods. Race Casino offers the usual methods, although I noticed there was no PayPal option available. I was going to deposit via Skrill but realized that Skrill, Neteller, and Ecopayz deposits do not trigger the welcome bonus, so I simply deposited with my MasterCard, which was instantly processed.
When I wanted to cash out, I realized that I couldn't use MasterCard to process a withdrawal, so I again asked the customer support agents what to do. I was informed that I could cash out into my Skrill account, which I did. The payment was processed in approximately 48 hours, which is not the fastest ever, but not too slow either.
Mastercard 1-5 working days, Visa 1-5 working days, Wire transfer 3-5 working days, Skrill 1-24 hours, EcoPayz 1-24 hours