Welcome Slots casino review (UK)

Welcome Slots is built with slots in mind, and this is clear even in their bonus package. It's all about slots and spins here.

When you sign up, you will get the first part of the bonus:

• 5 no deposit free spins on Curse of the Werewolf Megaways
  

Then, when you want to make your first deposit of at least £10, you get the rest of the welcome bonus:

• Win up to 500 bonus spins on Starburst

This bonus comes in the form of a spin on the Mega Reel, which is loaded with different prizes. You can win varying amounts of spins on different slots or even real-world items like Amazon vouchers.

And the perks don't stop there. Welcome Slots has plenty of additional campaigns for loyal customers, like Cash Drops, giveaways and trophy rewards.

All this sounds great, but the bonus falls a bit flat when you start looking at the terms. The initial 65x wagering is a tall order, but it's not even the only limitation.

The thing that bugged me the most was the withdrawal caps. Sure, having a limit on free spins you get without a deposit is fine, nothing big about that. The problem is that there is a limit on all bonus withdrawals. The bonus is your lifetime deposits up to £250, which sounds a bit daft when you offer bonuses for as little as £10.

This is one of those deals that you should take just for the sake of having it. You can always forfeit it if you need to, so there is no harm even if the chance of getting something out of it is small.

Significant terms of the Welcome Slots offer

• New players only, 18+.
• Minimum deposit: £10.
• £8 max win per 10 spins.
• 65x wagering requirement.
• Maximum withdrawal: lifetime deposits (up to £250).
• Maximum withdrawal for accounts that have not made a deposit: £50.

Please gamble responsibly.

Extra and no deposit spins

Welcome Slots has a treat for all new customers. All you need to do to get them is to sign up and add a valid debit card to your account, and that's it. You don't need to deposit a single penny for this bonus.

Do this and you will get:

• 5 free spins on Curse of the Werewolf Megaways
  

The spins have a 65x wagering requirement and an £8 maximum win with a £50 withdrawal limit.

VIP / Special promotions

Trophies are the name of the game on Welcome Slots. As soon as you join in, you can see the list of all the achievements you can unlock on the casino and completing them earns you trophies.

Get enough trophies to level up, and you get a new set of free spins every time.

Back in the day, Jumpman casinos did have a problem with the variety of games, but that is no longer an issue. Nowadays, they are packed with good games of all sorts. This still does surprise me a bit when I see that list just go on and on and on.

This is obvious on Welcome Slots casino, as their game library is already in the thousands, making it a viable option for players who are looking for a big casino. Even though the name implies it's just slots, there is a pleasant amount of other games as well.

For starters, you can play table games, both live and regular, as well as scratchcards, video poker and even real bingo in a handful of different bingo rooms.

As for the slots, there is plenty to go around. Some of the biggest providers are on board, which means that you get to play the popular classics alongside the hot new releases.

On paper, Welcome Slots has a wonderful game selection. There are a few little hiccups that I encountered, which aren't really dealbreakers, but something to note.

One thing I wasn't a fan is the game categories and filters. Especially with slots, you just get a name search and that's all. This becomes an issue as the number of games grow and browsing through them all becomes more and more difficult. The second is a smaller thing, and that is the lack of massive jackpot games. They have some with tens of thousands of pounds, but that's about it.

Desktop game information

• Games 2400
• Slots 2200
• Table games 25
• Jackpot games 60

Live casino games are also available on Welcome Slots. The selection is not massive, but covers all the bases. You can play all the classics, like blackjack, roulette and baccarat, as well as game shows like Sweet Bonanza Candyland and Mega Wheel.

If you like the classics, you have plenty of options in both game styles and bet levels. I would have liked to see more unique games especially in the game show category, but at least there is something in there as well.

The game quality is good. This is mostly due to them having good game studios, like Pragmatic Play on board. They are known for their high-quality streams with fun and professional croupiers. This makes the experience better, as nothing is worse than a laggy game with a deadpan host.

I had no issues starting the games and joining in. The live tables worked well on mobile as well as desktop, which is a must these days.

Live game information

• Total number of live casino games 65

One thing that Welcome Slots does well is their mobile casino. Playing in your browser is quick and easy. The casino adapts nicely to even the smallest screen, and the icons are big enough for adult fingers.

One thing I always find funny on these casinos have the direct buttons to Fluffy Favourites and Starburst in their footer menu. I personally would prefer a button that takes me to the all games list, but perhaps I'm just different from their usual customers.

The search feature also could use a little work on mobile as well. Just having a place to type in the name of the game you want isn't always enough and the inteface choices were not to my taste.

What I can say is that this is a good mobile casino for beginners. It is easy, quick and fairly intuitive.

When it comes to depositing and withdrawing, Welcome Slots does an okay job. It's nothing spectacular but is good enough for most players.

Deposits can be made with a handful of nice methods, all fast, safe and secure, of course. What I did especially like is that they had a Pay by Mobile option as well.

The minimum deposit for all methods is £10. This a nice minimum, as it's not prohibitive, though I would always like to see it be even smaller. What I did not like is that they only had pre-selected sums you could choose and not type in your own.

As for the withdrawals, there is a little annoying catch. Every withdrawal is subject to a £2.50 fee. This is something I hate to see on a casino. It doesn't seem like much,  but it's something that always takes the wind out of my sails.

All withdrawals are processed within 72 hours from the request, which is an annoyingly long time. The best casinos can do this in mere minutes, while Welcome Slots takes their sweet time.

Deposit methods at Welcome Slots

Withdrawal methods at Welcome Slots

Welcome Slots withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• PayPal 1-2 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days

Getting help on Welcome Slots is a bit difficult. The key issue is the speed, or the lack thereof.

If you have any questions, you can start off by reading the FAQ. It does have a decent amount of answers to the most common questions and can be very helpful at times. If that is not enough for you, then you are in for a wait.

Welcome Slots does not have any real-time support available. You can email them, which is what I did. The casino says they will answer all messages within 2 business days, which is a lot by today's standards.

In my case, I got an answer in about 30 hours from sending in my question. The staff was polite and helpful, no questions there. I just wish I didn't need to wait for that long with simple issues.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌
  

As part of the gambling regulations, Welcome Slots needs to know who their customers are. This process begins with you providing them your real information during sign up and then later verifying them. This is known as the KYC (Know Your Customer), and is mandatory for all casinos operating in the UK.

To get your account completely verified, you need to provide the casino the following:

• Proof of ID
• Proof of address
• Proof of payment

Before you can play, you need to verify your account at least partially. You can do so manually by heading over to My Account menu and clicking on the Upload Documents. There, you are given a list of verifications that need to be completed and what you need to send. You are also prompted to complete the verification when you make a deposit.

We do suggest you complete the verification as soon as possible. Like with everything else, Welcome Slots takes their time checking the files. They reserve up to 3 business days to review the documents.

Welcome Slots is licensed and regulated by the United Kingdom Gambling Commission, which is known as one of the strictest regulators in the world. This is always a great start when it comes to safe gambling.

Player safety is paramount to Welcome Slots. The games are tested and verified to be fair, and the casino keeps your personal information protected.

Safe gambling also means that they provide you with tools for staying in control. You can limit how much you deposit, take a break from gambling or even completely exclude yourself from all Jumpman network casinos.

It is good to know that some of the limits carry over between all casinos in the Jumpman network. If you have reached your deposit limit on one site, you can not deposit on another. This is a nice additional security feature to make sure people aren't just pushing their limits and hopping on to the next casino to do the same.

We advise all players to set themselves limits, even if you don't have a gambling problem. Deposit limits can also prevent accidental deposits.