888 Casino review (UK)

888 welcomes its new players with a Premium Welcome Offer. You can get up to £400 of bonus money and a special bonus if you go to 888 Casino from Bojoko.

Here's what's in store:

• 50 NetEnt Real Spins when you sign up via Bojoko
• 1st deposit: 200% up to £400

The NetEnt Real Spins have no wagering requirement, but they do come with a £7 winning cap.

Don't forget to check out the promotions page for additional offers and extra bonuses.

This is anything but a standard match deposit bonus. Having a large 200% bonus is something you don't see every day. It does come with a 50x wagering requirement, which does dampen the deal a bit.

What I really liked was the NetEnt Real Spins. With those, you can get a good feel of the casino when you start. No wagering is a big deal for them, which unfortunately is balanced with a £7 withdrawal cap.

I do like the 888 welcome offer even if it does have its weaknessess. In the end, this one is a better offer than you usually see.

888 Casino offer Significant terms and conditions

• New UK players only, 18+.
• Minimum deposit £20.
• Maximum bonus £400.
• Wagering requirement 50x bonus.
• Max withdrawal from real spins: £7.
• Game contribution varies.
• Bonus expires in 21 days.

Please gamble responsibly.

Extra and no deposit spins at 888 Casino

When you create an account in 888 Casino, you get 88 free spins. You need to claim the spins within 48 hours of receiving the confirmation email. The spins expire after 14 days.

These free spins have only 1x wagering requirement and have no winning cap.

You don't need a bonus code to claim 888Casino's no deposit bonus.

The wagering requirements for the no deposit bonus are 1x.

VIP / Special promotions at 888 Casino

888 VIP Casino Club has three tiers: VIP, VIP Gold and VIP Platinum. Gain access to exclusive promotions and perks, including:

• VIP Welcome Bonus
• Higher deposit limits
• Faster cash-outs
• Promotions, gifts and events tailored for our VIP players
• Dedicated VIP support team or your very own account manager on higher tiers
• Better comp points conversion rates

There are plenty of other generous promotional offers in 888 Casino:

• Cash in with Daily Deals Every Day of the Week
• Win up to 88 Instant Free Spins When You Spin the Wheel
• Be one of 26 Lucky Winners to Claim Your Share of £888 for Logging in on the First of the Month
• Win up to £300 in FreePlay by playing Multihand Blackjack on the 21st of the Month
• Enjoy Live Casino Bonuses and Promotional Offers with 888VIP tables, 888Xtra Tables and more

Casino games cover all the major categories including Video Poker, Slots, Baccarat, Roulette, Blackjack, and Live Casino. You can enjoy a dazzling selection of slots from some of the top game providers.

888 split their games out on the left sidebar menu with slots, casino games and live casino all separated.

The selection is pretty impressive with a decent range across top providers. However, I did find it funny how they categorise their slots. The top menu categorisation includes things like 888 Exclusive, NetEnt, Red Tiger, and 25+ lines. I've never seen this before and just seems too strange and random way to categorise slots.

There is a search feature in the top left corner but it's not very visible. There needs to be a proper breakdown or an improved search feature. I wasn't a fan of the way the slots were displayed. They are broken up into more random categories such as ‘Mother of Dragons', ‘Hungry Like the Wolf' and ‘Night at the Movies'. It would be much easier to find a game if there was the search feature that broke games down into theme, provider and jackpot. The live casino section is neatly out with a more mindful display. Tables are categorised by game so it's easy to find your preferred game on the virtual felt.

One thing is for sure, and that is that you will find a ton of great titles on 888 Casino. Some of you will find the layout confusing, but in the end, there is plenty to do here. I do suggest you use the search feature, as it has few more tricks up its sleeves than just searh by name.

Desktop game information

• Games 1500
• Slots 1260
• Table games 43
• Jackpot games 60

For casino fans interested in the real deal, there's nothing like Live Casino games.

These include Live Roulette, the Elite Lounge, Live Blackjack, Live Ultimate Texas Holdem, Live 3 Card Poker, Live Baccarat, and Live Casino Holdem.

Real dealers are dealing cards, spinning the Roulette wheel, and chatting to you in real time via a secure feed.

Live game information

• Total number of live casino games: 200

You can play 888 casino games on your iOS or Android smartphone or tablet.

The games run on your mobile browser. Just open the casino website on your preferred browser and you can start playing all the same games as you could on your desktop computer.

The mobile site is a bit clunky and too close to that of the website. However, the mobile app is very good. It's sharp, sophisticated and lays out everything clearly for a seamless user experience.

The games are presented very nicely with new slots at the top, then daily jackpots, megaways and exclusives. The slot thumbnails are attractive, round and perfectly sized for a finger which I found very inviting. You can find everything through the hamburger menu in the top left. Casino games, promotions, live casino and everything else.

The live casino section has a nice and simple layout, you pick your table game before being welcomed by a variety of live streams. It also lays out tables by table limits. You can dive into something that suits your budget, rather than discover table limits after you've entered the live stream.

The mobile app is very responsive and I found the gameplay on slots to be much better than on desktop - a lot less lag, great graphics and a lot of fun.

888 Casino offers a wide range of deposit and withdrawal options, ranging from bank cards to online wallets and wire transfers. They also support Apple Pay deposits.

The withdrawal times vary between banking methods. The official withdrawal time is up to 72 hours, however, our 888 Casino withdrawal time test revealed much shorter waiting periods.

After going through the three-step sign up process, I had the option to make my first deposit through one of three payment options. Visa, Mastercard or the Paysafecard eWallet. When I went back to the cashier for a second deposit there were a lot more deposit options available, including PayPal, Neteller, Skrill and even phone. I can only assume that the first deposit is limited for player security reasons.

I used Visa to make a deposit, this was processed instantly. I used the same method to withdraw and I received a notification saying the payment will be processed within 24 hours and the withdrawal will show on my bank within three working days.

Deposit methods at 888 casino

888 Casino Withdrawal methods

888 Casino Withdrawal times

• Mastercard 3-6 working days
• Visa 7-10 working days
• Wire transfer 4-10 working days
• Skrill 1-5 working days
• NETELLER 1-5 working days
• Maestro 7-10 working days

Players can contact 888casino through the online help pages. The FAQ section is equally helpful since it provides useful assistance for technical, banking, gaming, and regulatory compliance.

You can submit your queries through the online contact form by simply entering the nature of your query, your email address, and attaching files if necessary.

You can expect prompt and professional responses from our customer support representatives. Customer support is available in multiple languages, listed below.

I did find the support section a little difficult to find. You need to click on your account section where you'll find the ‘contact us' option, which only gives you the option to send a web message. I did receive an email that said support was limited due to Covid-19.

While I was within the cashier I saw the Live Chat feature. I'm surprised this is not on the main site and you have to go within the cashier to contact support through live chat, phone and email. I didn't think to go to the cashier to find the live chat section. When I opened the live chat feature, I was presented with a pop up that told me that live chat was unavailable. I queried this on a web message and found out that this is due to the lockdown rules. The web message response time took around eight hours.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Before you can make a deposit and access the games, you need to verify your account by completing the KYC (Know Your Customer) check. In practice, this means providing 888 Casino with the following documents:

• Valid picture ID (identification card, driving licence, passport)
• Proof of address (official letter with your name and address, e.g. utility bill, bank statement, insurance letter)
• Proof of payment method

This is another area I found it very difficult to reach. Annoyingly, after spending some time looking for the verification section. I had to consult the FAQs to find out that it's located within the cashier section.

You have the option of uploading your passport, driver's license or general ID card. To verify my ID was very easy, I managed to swiftly upload a copy of my passport to the system, then I received a confirmation email shortly after.

At 888 Casino, responsible gambling is taken seriously. They provide links to several organisations specialising preventing and treating compulsive gambling. In addition, you can set yourself limits with a range of tools:

• Set yourself deposit limits
• Prevent reversing withdrawals
• Turn on game time reminder
• Set autoplay limits

You can also take a break ranging from 24 hours to 6 weeks, or self-exclude from the casino for 6 months or more.