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Tebwin Casino Review (UK)

By Ville Saari. Updated:

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What Tebwin Casino Looks Like

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Summary

Tebwin Casino is a part of the ProgressPlay casino family, which tells you quite a bit right there. The structure and design is good, but it's not very innovative.

Bojoko rating

This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

3.3

Bonuses

Banking

Games

Support

Usability

Player rating

2

Pros:

Familiar and easy design

Good number of games

Good on mobile

Cons:

Withdrawal fee

ProgressPlay casinos look alike

Deposit Methods

Mastercard Visa Paysafecard PayPal Maestro Payz MuchBetter Pay by Mobile

Withdrawal Methods

Mastercard Visa PayPal Maestro Payz

Tebwin Casino Review - Fast Version

Tebwin was established in March 2021 and is operated by ProgressPlay a liability company registered in Malta and regulated in Great Britain.

This casino's goal was to build a casino site that has everything a player would ever need. Their games selection is massive and has many well-known hits from big-name developers, the sportsbook is filled to the brim with wagers on matches around the world and Tebwin's live casino feels just like playing at a real brick-and-mortar casino.

The casino also rewards its loyal players with a generous welcome package and an ongoing rewards program.

Tebwin regularly adds new games and keeps players informed about the latest additions, catering to both slots enthusiasts and table game lovers.

However, the desktop experience at Tebwin leaves much to be desired. The site is not always responsive, with popups needing to be closed before navigation can continue. Annoying sound effects, like fake cheering when navigating away from a page, detract from the overall experience and add to the loading times.

Going through the different sections will feel clunky. The navigation isn't as smooth as it should be and even straightforward sections like the promos one sometimes will stumble, take long to load or just won't load properly. I wish I could say I was impressed but the awful user experience and the surprise withdrawal fees did leave me with a sour taste in my mouth.

Tebwin Casino First Deposit Bonus

Tebwin has a unique special bonus for Bojoko readers. This one has a much bigger bonus percentage than the regular one.

New players only. Wagering requirement: 50x bonus. Minimum deposit: £10. Available on selected games only. Bonus valid for 30 days. Max conversion: 3x bonus amount. Skrill deposits excluded. Full terms and Bonus terms apply. GambleAware.org.

Tebwin Sportsbook Casino has some amazing welcome packages for all new comers. Tebwin wants all new customers to start off on the right foot, so their bonuses were built big.

Tebwin has a special bonus for Bojoko users.

  • 200% bonus up to £50 with deposit code 🔹Bonus50🔹

Tebwin's regular welcome package consists of three deposit bonuses. Sign up for an account and make a first deposit to claim:

Welcome Package up to £500.

  • 1st deposit: 25% up to £100
  • 2nd deposit: 25% up to £150
  • 3rd deposit: 25% up to £250

Taking a look at the welcome bonus, this is a straight-up deposit bonus but with a good bonus percentage. However, it comes with a 50x wagering requirement, which is quite high compared to industry standards. This makes the bonus a mixed bag, offering both high potential rewards and significant wagering challenges.

When browsing promotions, it's important to note that there are separate promos for the casino and sportsbook. To view the casino promotions, select 'Casino' from the top menu and then click on the 'Promos' tab. This section will display only the casino-related offers.

Tebwin also features a rewards program where players accumulate points through regular play. These points can be redeemed for bonuses. While the concept is appealing, all rewards come with the same 50x wagering requirement. Ideally, loyalty rewards should be wager-free to truly reward dedicated players. Without this, the notion of loyalty feels somewhat undermined.

First Deposit Bonus Code (Tebwin Casino Offer)

There's no bonus code for Tebwin Casino's first deposit bonus. If you are looking for exclusive bonuses, browse our casino promo codes selection. There you can find offers that are only available via bonus codes.

Significant Terms and Conditions of Tebwins Casino Welcome Offer

  • New players only.
  • Wagering requirement: 50x bonus.
  • Minimum deposit: £10.
  • Available on selected games only.
  • Bonus valid for 30 days.
  • Max conversion: 3x bonus amount.
  • Skrill deposits excluded.

Please gamble responsibly.

VIP / Special Promotions at Tebwin Casino

All players benefit from the VIP program as soon as you sign up for an account and make your first bet. The more points you generate from making benefits, the higher you will climb between levels.

Tebwin Casino Game Suppliers

NetEnt Microgaming WMS (Williams Interactive) Play'n GO Thunderkick NYX Genesis
Evolution Gaming

t Tebwin Casino, you'll find a solid range of slots and a user-friendly sportsbook. The sportsbook is easy to navigate, and it offers full cashouts if you make a mistake on your bet, whether it's on the wrong event or for the wrong amount. The variety of events available for betting is impressive, including options like esports and politics.

Tebwin offers numerous slots and games from popular providers, along with a live casino, lotto, scratch games, and virtual sports. The slot selection includes games from beloved providers like NetEnt and Play'n GO, as well as high volatility slots from NoLimit City, among others.

Searching for games is straightforward with the intuitive search bar, which allows you to search by name or provider. However, it's worth noting that some studios, like Thunderkick, have only a limited selection of games available, which can be disappointing for fans of their titles.

Tebwin's games catalogue is filled with big hits and the latest releases. You can explore games by name, developer, or by browsing different categories, such as new games, jackpot games, or casual games.

Despite the convenient search options, actually playing the games can be a bit cumbersome. While you can demo games before spending real money, switching to real money play is tricky. The game thumbnails prominently feature the demo play button and the favorite button, leaving little space to select the option for real money play—another example of Tebwin's user experience issues.

Game Information

  • Games 1230
  • Slots 1159
  • Table games 71
  • Jackpot games 93

Tebwin has great selection of live casino games as well. There selection is not a massive one, but it is versatile.

You can try your luck with blackjack, roulette or baccarat just to name a few. Tebwin's games are of the highest quality and are supplied by the industry leader, Evolution.

Live Game Information

  • Total number of live casino games 51

Tebwin goes with you wherever you go. You can easily play the games with mobile device no matter where you are. Feel the freedom that mobile gambling brings you.

Tebwin mobile casino is built with HTML5 technology, which means that it is fast, responsive and supports all modern devices and operating systems. So, it doesn't matter if you have an Apple or an Android in your pocket, you can still play.

I accessed Tebwin via the Chrome browser on my iOS device. On mobile, the casino does behave better. There's a smoother user experience. Pages don't take ages to load, navigation is faster too and switching between casino and sports doesn't hang the page.

What did hang the page was when I exited No Limit City's Infectious 5 xWays. The screen just had a swirly circle on and nothing else was happening. This was quickly fixed with a quick refresh.

Tebwin Casino offers a wide range of payment options, enhancing your gaming experience by providing flexibility in both deposits and withdrawals. You'll find traditional methods like card payments and bank transfers, as well as various e-wallets.

When depositing, Tebwin offers standard options. I attempted to deposit £40 using a local debit card, but encountered issues with the bonus validation system, resulting in my deposit being declined. Trying again without the bonus did not resolve the issue. Despite using the correct details, which had worked previously, I faced the same error. Switching to a Visa debit card finally allowed the deposit to go through without any problems.

Withdrawals at Tebwin come with a surprising catch: a £2.50 processing fee for each withdrawal. This was disappointing, as my withdrawal of £19.90 was reduced by this fee. The casino immediately sent an email confirming receipt of the withdrawal request, but it took slightly over 24 hours for approval. The funds were then deposited into my account the following day.

Overall, while Tebwin offers a variety of payment methods, the experience is marred by occasional technical issues with deposits and unexpected withdrawal fees.

Deposit Methods (Tebwin Casino UK)

Mastercard Visa Paysafecard PayPal Maestro EcoPayz MuchBetter Pay by Mobile

Withdrawal Methods (Tebwin Casino UK)

Mastercard Visa PayPal Maestro EcoPayz

Tebwin Casino Withdrawal Times

  • Mastercard 1-3 working days
  • Visa 1-3 working days
  • PayPal 0-1 working days
  • Maestro 1-3 working days
  • EcoPayz 0-1 working days

Tebwin's site is easy to use, but if you ever have any questions or queries, don't hesitate to contact their customer support team. You can search the FAQ to see if there is already an answer that you seek, or contact the support via email or live chat.

Clicking on the chat bubbles found on the top menu will open the help section. This is extensive and impressive. There are many FAQs available and self-help articles. The search bar on top of the page will help you find the topic you are after.

According to the casino, support is available 24/7 and you can either speak to an agent via live chat or by sending an email.

  • Email support: ✅
  • Live support:
  • Phone support:

If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to:

  • Deposit funds
  • Gamble (with your own funds, bonus funds or by using any free spins and free bets)
  • Access any free-to-play games

You may be asked to show one or more of the following documents (or additional documents not listed below) to Tebwin to verify your:

  • Name
  • Address
  • Date of birth
  • Proof of ID
  • Proof of address

Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to us. In some cases, you may be asked to have your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.

Proof of Address: This can come in the form of a recent utility bill or debit card statement that shows your full name and address as listed in your Account.

The registration page has some questionable design choices. However, getting yourself an account with Tebwin is pretty straightforward. I inputted the usual personal details and chose my marketing preferences and within less than a minute I was done.

As soon as my account was created I was sent an email about responsible gaming and another welcome email with a verification code. I made sure to input this as instructed in the email and my account was verified.

Safe and responsible gambling is a main concern of Tebwin's, and the casino does its best to keep the customers safe. Tebwin offers help, tools and ways to stay in control of your gambling.

You can set yourself limits, starting from deposit limits and loss limits, and go all the way to excluding yourself from Tebwin's services.

If you ever feel like you need help with gambling problems, Tebwin's customer support can help you. If you require further assistance and support, it's strongly recommended to get in touch with BeGambleAware.

Freephone 24-7 National Gambling Helpline : 0808 8020 133

 

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About the Author

cover
Ville Saari

Reviewed by:

Ville Saari
Ville is an industry veteran, who has written thousands of gambling-related reviews and articles since 2009. He is an IT engineer with a passion for game and strategy optimisation, and to teach the world to play better.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Bonuses:
Appearance & usability:
Games:
Customer support:
Banking:
Mobile:
Review by Neil
Customer service is shocking do not use, do not pay winning bets
Bonuses:
Appearance & usability:
Games:
Customer support:
Banking:
Mobile:
Review by KazzyQ
I signed up following the No Deposit Free Spins link (clearly showing the UK flag) but didn't receive FS. I contacted Live Support to be told that Bonus was not available in UK. I attached a screenshot of the Bojoko link (showing UK flag), to then be advised that the promo was no longer available.
I asked them to close my account as they didn't honour the promo and gave two different reasons for me not receiving it. Left me feeling site was untrustworthy.
They advised my options were to self exclude or time out. I stated that neither was an option I required - I wanted my account ceased.
I received an email confirming that my account had been updated fand I would no longer be able to access it for one of four reasons... None of which was account closure.
Shockingly bad experience.

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