- Visually pleasing
- Good on mobile
- Technical issues on transfer process
- Poor user experience
Deluxino Casino (UK) is a brand new casino launched in 2019. As a modern casino, it injects the casino industry with a breath of fresh air.
Offering an effective service across the site, our main aim is to provide players with an exceptional online gambling experience that shall delight you for many months to come.
Owned and operated by 888 Holdings, we don’t hold back from bestowing a myriad of casino bonuses and promotions on our players.
In terms of gaming options, you can find an abundance of slot games, including new and loved games, virtual table games and a thriving live dealer section.
Since the game library is powered by the likes of Net Entertainment, Evolution Gaming and Thunderkick amongst many others, you can sign up safe in the knowledge, that the games are of the highest calibre.
Like all 888 brands, this UK casino is licensed and operated by the Gibraltar Gambling Commission and the UK Gambling Commission.
You can sign up safe in the knowledge that you are registering with a reputable and trustworthy casino that follows all the right protocols.
Keep on reading to learn more about Deluxino Casino.
I was expecting the classic Vegas-style appearance of black and reds when I came across this brand. But, I was pleasantly surprised to be welcomed by light and friendly colours. Deluxino is another brand from Virtual Global Digital Services Limited umbrella, operated by 888 holdings, they have the likes of Kozmo and Queen Bingo to their name. Much like their other sites, this online casino is quite basic but still packs in a good range of games.
The site doesn’t ooze sophistication as the namesake suggests, but it does feature some nice touches that add a bit of class to the occasion. The homepage provides a nice breakdown of the site, touching on the support, games and support. In general, I found the appearance to be very pleasant.
Signing up was made easy thanks to three simplified steps. I was able to enter my details in no time at all, a very smooth process.
Deluxino struts its stuff when it comes to refined looks, but beneath the beauty lies some user experience issues that could do with being ironed out.
Slots fans! Get ready to rejoice as the Deluxino Casino welcome offer has landed. Sign up for an account and make a deposit to receive:
- 10 free spins on Cafe De Paris when using casino bonus code CAFE
Signing up is quick and easy. Follow the below steps:
- Sign up for a Deluxino Casino account
- Verify your account by email
- Make a minimum deposit of £5 using bonus code CAFE
- Your spins will be credited to your account
Deluxino shares the same opening offer as its sister sites, which comes in the form of 25 free spins to be played on the Fluffy Favourites slot. I found the terms to be somewhat extensive for such a small welcoming bonus. All winnings are attached to 40x wagering requirements, which is slightly above the industry average. What’s more, the maximum win amount is held at a meagre £2.50. I decided not to claim this offer, I just didn’t think the reward was worth the restrictions in place.
Outside of the first-time deposit offer is a daily offer. At the time of writing it was 100 seconds of spins when you deposit £10 or more. The winnings are also attached to 40x wagering requirements. Deluxino has a rewards program where you can climb through 12 tiers and earn perks such as cashback offers and free spins.
First deposit bonus code
Deluxino's first deposit bonus code is CAFE.
Significant terms and conditions
- New UK players only, 18+
- A minimum deposit of £5 applies
- 100% bonus up to £30 and 10 Free Spins
- Promo Code: CAFE
- Free spins winnings are capped at £1.00
- Winnings are subject to a 40x wagering requirement
- Please gamble responsibly
Extra and no deposit spins
We welcome you to the site with 10 free spins on a game: Cafe De Paris. This gives you ample opportunity to try out new slot games.
Any winnings generated from the spins are subject to a 40x wagering requirement. Winnings are credited as bonus funds and are capped at £1.00.
Unused free spins expire after 7 days.
VIP / Special promotions
All our casino players are automatically enrolled in our VIP programme. From the moment you start playing real money games, you'll earn points which will help you move between 12 levels of VIP rewards.
As soon as you reach a new level, you'll unlock rewards, such as cashback and VIP gifts.
If you are big on slot games, then you’ll be pleased to learn that there are circa 500 casino games for you to try at Deluxino Casino. We only house the most reputable software game developers, including Microgaming, Net Entertainment, BluePrint Gaming and SG Digital amongst many others.
Amongst some of the hottest games on offer there is Noche de Los Muertos, Creature from the Black Lagoon, Greek Gods, French Revolution and Greek Gods amongst many more.
You can also try your hand at table games, featuring various Texas Hold’em options as well as fun games such as Slingo Rainbow Riches.
Deluxino has over 500 games in their library, spread over several categories including daily jackpots, hot games, new, scratch cards and slots. I did notice that some scratch games were mixed in with the slot category. Other than that little niggle, I liked how easy it was to find a slot game.
I opened the Doctor Love slot and played a few rounds at £0.50 per spin but with no decent wins coming my way. The slot performed well, although did experience a slight bit of lag. I moved over to the Rainbow Jackpots slots and enjoyed a good-sized payout. However, I was still noticing some minor signs of lag, it wasn’t too bad, but certainly not perfect. I was happy to leave with my funds intact. I feel the addition of table games or live dealer tables would add some bulk to the body of games at this online casino.
Desktop game information
Desktop game providers
The good news is, that if you love playing on the go, you won’t have any issues doing so with Deluxino Casino.
You can enjoy a myriad of games directly from your Android and iPhone smartphone or tablet. Deluxino mobile casino gives you the perfect way to try circa 500 slot games on go without any need to download any mobile casino apps.
You’ll also be able to contact customer support, make deposits and request withdrawals as well as keeping yourself informed on the latest offers and promotions.
The mobile site looks fantastic, it structures the games nicely and makes it easy to move around and find core areas of the casino. The neat site uses clear text over the game tiles to display the slot title. Searching through the slot selection was made easy thanks to the well-placed game categories and if I couldn’t decide what slot to pick, a recommendation pop up appears to offer you a game. Thanks Deluxino!
I picked out the Dynamite Riches game and razzed up the reels at £0.50 per spin and enjoyed a few wins. I thoroughly enjoyed the mobile gameplay, the controls were at the tips of my fingers and the game window was very immersive, despite displaying on an iPhone X screen. The game loading was very smooth with no signs of any lag. Happy days!
Mobile game information
Mobile game providers
The Live Casino section is powered by none other than Evolution Gaming. If you are craving the authentic casino experience, Deluxino Casino has all the games you are seeking for a fun session.
You can play games including Live Blackjack, Roulette Live, Live Baccarat, Live Poker as well as Live Game Shows.
These games have been designed so you can play against a real-life dealer or players. With a chat room available at your convenience, you can chat with the dealer as well as other players as you play along.
Live game information
Total number of live casino games: 0
Live game suppliers
Our casino site is meant to be used for entertainment and not as a means to pay bills. It is for this very reason we have created the below responsible gambling tools to help players stay in control:
- Deposit Limits
- Game Time Reminder
- Autoplay Limits
- Account Restrictions
- Take a Break
If you require additional support, you can get in touch with GamCare on 0808 8020 133.
Our customer support team is available seven days a week. If you don’t find answers to your questions under the FAQ page, you can contact us via one of the below methods:
- Phone: 0808 018 3307
- Email: By filling out a contact form
The help section was very accessible as it was placed on the side of the site, always in view. I opened the live chat and a very old looking window popped up, it looked so old it reminded me of a very dated Windows 98 or something. I was soon connected to a friendly member of support who resolved my query with great professionalism. Besides the ancient aesthetics of the chat, it was absolutely flawless.
I could also reach out to the customer support team through email and there is a great selection of FAQs to look through. I found the FAQs page to be presented in a very customer-friendly way, making it an effortless task to find the relevant question and answer. Their support is just top-notch, great job!
Email support languages
Live support languages
Phone support languages
We are required by law to check that our players are of a legal age and that they are who they say they are. We might request the following verification documents at any point:
- Proof of Identity
- Proof of Address
- Proof of Payment Method
Deluxino maintains its simplified approach across its verification process. I found the upload documents section in the account page where there is an informative page that guides what documents are needed and there is also a link to the support should you require any help. I went ahead and loaded up a copy of my passport and a utility bill. My account was then fully verified by the next day. It is worth mentioning that I did not need to verify my account to make my first withdrawal.
We have made it easy for you to fund your account. You can opt for one of the many available payment methods:
- Debit Cards
- Prepaid Vouchers
I was pleased with the section of payment methods available to me, which included Apple Pay and PayPal. However, I came across a technical fault with the cashier page as the deposit page would not load on the Safari browser. It just displayed a ‘Session has expired’ error message. I moved over to Chrome which did load but I could not complete the deposit because the final deposit button was not visible. I had to move the window onto a larger screen before I could complete my deposit. I am familiar with this issue as it has occurred on some of the sister sites. Still not fixed?
The withdrawal process is much easier. When I was ready to cash out my funds I only had to open the cashier, type in my withdrawal amount and press a button. The withdrawal process started the next day and after a further four days, my funds arrived in my account. Besides the user experience flaws, I was happy with the overall banking process.
Mastercard 2-7 working days, Visa 2-5 working days, PayPal 2-5 working days, Maestro 2-5 working days
Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.