Unfortunately, Deluxino Casino is shutting down and we are no longer promoting their services. You can read how the casino was like, or look at some of our other casino reviews.
➕ Lots of quality slots
➕ Easy-to-use platform
➕ Good basic casino
➖ Limited banking options
➖ Very high wagering requirements
Deluxino Casino (UK) launched in 2019. As a modern casino, it injects the casino industry with a breath of fresh air.
I was expecting the classic Vegas-style appearance of black and reds when I came across this brand. But, I was pleasantly surprised to be welcomed by light and friendly colours.
Deluxino is another brand from Virtual Global Digital Services Limited umbrella, operated by 888 holdings, they have the likes of Kozmo and Queen Bingo to their name. Much like their other sites, this online casino is quite basic but still packs in a good range of games.
The site doesn't ooze sophistication as the namesake suggests, but it does feature some nice touches that add a bit of class to the occasion. The homepage provides a nice breakdown of the site, touching on the support, games and support. In general, I found the appearance to be very pleasant.
Offering an effective service across the site, its main aim is to provide players with an exceptional online gambling experience that shall delight you for many months to come.
In terms of gaming options, you can find an abundance of slot games, including new and loved games.
Since the game library is powered by the likes of NetEnt, Evolution and Thunderkick amongst many others, you can sign up safe in the knowledge, that the games are of the highest calibre.
Signing up was made easy thanks to three simplified steps. I was able to enter my details in no time at all, a very smooth process.
Deluxino struts its stuff when it comes to refined looks, but beneath the beauty lies some user experience issues that could do with being ironed out.
Like all 888 brands, this UK casino is licensed and operated by the Gibraltar Gambling Commission and the UK Gambling Commission.
When you sign up and make a minimum deposit of £10, you can claim your first bonus:
First-time depositors only (18+ UK only). Min deposit: £10. Max offer: 100% Games Bonus up to £10 & 50 Bonus Spins (on Starburst). 10 Bonus Spins will be credited per day, across 5 days. Any Games Bonus winnings, if applicable, must be wagered 60x before withdrawal. Bonus Spin winnings must be wagered 99x before withdrawal. Bonus Spins are valid for 7 days. Games Bonus win cap: £100 + original bonus amount. Full and Bonus apply. BeGambleAware.org.
Sign up for an account and make a deposit to receive:
Signing up is quick and easy. Follow the below steps:
I found the terms to be somewhat extensive for such a small welcoming bonus. All bonus winnings are attached to 60x wagering requirements, which is already way above the industry average.
What's more, the bonus spin winnings need to be wagered 99x before requesting a withdrawal. Seeing there's also a bonus win cap of £100 (plus the original bonus amount), I decided not to claim this offer. I just didn't think the reward was worth the restrictions in place.
Please gamble responsibly.
Deluxino Casino welcomes you to the site with 50 bonus spins on a game: Starburst. This gives you ample opportunity to try out new slot games.
Any winnings generated from the spins are subject to a 99x wagering requirement. Winnings are credited as bonus funds and are capped at £100.00 + the inital bonus.
Unused bonus spins expire after 7 days.
All our casino players are automatically enrolled in our VIP programme. From the moment you start playing real money games, you'll earn points which will help you move between 12 levels of VIP rewards.
As soon as you reach a new level, you'll unlock rewards, such as cashback and VIP gifts.
Deluxino has over 650 games in their library, spread over several categories including daily jackpots, hot games, new, scratch cards and slots. I did notice that some scratch games were mixed in with the slot category. Other than that little niggle, I liked how easy it was to find a slot game.
They only house the most reputable software game developers, including Microgaming, NetEnt, BluePrint Gaming and SG Digital amongst many others.
Amongst some of the hottest games on offer there is Noche de Los Muertos, Creature from the Black Lagoon, Greek Gods, French Revolution and Greek Gods amongst many more.
I opened the Doctor Love slot and played a few rounds at £0.50 per spin but with no decent wins coming my way. The slot performed well, although did experience a slight bit of lag. I moved over to the Rainbow Jackpots slots and enjoyed a good-sized payout. However, I was still noticing some minor signs of lag, it wasn't too bad, but certainly not perfect. I was happy to leave with my funds intact.
You can also try your hand at table games, featuring various Texas Hold'em options as well as fun games such as Slingo Rainbow Riches.
There are currently no live games available at Deluxino Casino.
The good news is, that if you love playing on the go, you won't have any issues doing so with Deluxino Casino.
The mobile site looks fantastic, it structures the games nicely and makes it easy to move around and find core areas of the casino. The neat site uses clear text over the game tiles to display the slot title.
Searching through the slot selection was made easy thanks to the well-placed game categories and if I couldn't decide what slot to pick, a recommendation pop up appears to offer you a game. Thanks Deluxino!
I picked out the Dynamite Riches game and razzed up the reels at £0.50 per spin and enjoyed a few wins. I thoroughly enjoyed the mobile gameplay, the controls were at the tips of my fingers and the game window was very immersive, despite displaying on an iPhone X screen. The game loading was very smooth with no signs of any lag. Happy days!
I was pleased with the section of payment methods available to me. However, I came across a technical fault with the cashier page as the deposit page would not load on the Safari browser. It just displayed a ‘Session has expired' error message.
I moved over to Chrome which did load but I could not complete the deposit because the final deposit button was not visible. I had to move the window onto a larger screen before I could complete my deposit. I am familiar with this issue as it has occurred on some of the sister sites. Still not fixed?
The withdrawal process is much easier. When I was ready to cash out my funds I only had to open the cashier, type in my withdrawal amount and press a button. The withdrawal process started the next day and after a further four days, my funds arrived in my account. Besides the user experience flaws, I was happy with the overall banking process.
Deluxino Casino's customer support team is available seven days a week. If you don't find answers to your questions under the FAQ page, you can contact them via one of the below methods:
The help section was very accessible as it was placed on the side of the site, always in view. I opened the live chat and a very old looking window popped up, it looked so old it reminded me of a very dated Windows 98 or something. I was soon connected to a friendly member of support who resolved my query with great professionalism. Besides the ancient aesthetics of the chat, it was absolutely flawless.
I could also reach out to the customer support team through email and there is a great selection of FAQs to look through. I found the FAQs page to be presented in a very customer-friendly way, making it an effortless task to find the relevant question and answer. Their support is just top-notch, great job!
Deluxino Casino is required by law to check that players are of a legal age and that they are who they say they are. They might request the following verification documents at any point:
Deluxino maintains its simplified approach across its verification process.
I found the upload documents section in the account page where there is an informative page that guides what documents are needed and there is also a link to the support should you require any help.
I went ahead and loaded up a copy of my passport and a utility bill. My account was then fully verified by the next day.
Deluxino Casino's site is meant to be used for entertainment and not as a means to pay bills. It is for this very reason they have created the below responsible gambling tools to help players stay in control:
If you require additional support, you can get in touch with GamCare on 0808 8020 133.
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