Rate casino
All casinos featured on Bojoko are our partners. They are all licensed and regulated by the UK Gambling Commission. Ad Disclosure
All casinos featured on Bojoko are our partners with valid gambling licenses. Ad Disclosure

Hopa casino review (UK)

Added by Hopa. Information last updated:

User rating:

- (0)

Tester rating:

3 (1)

Bonuses

1st deposit bonus:100%/£50 + 20 FS

Bonus code:-

Wagering:35x (B)

Forfeitable:Yes

No deposit bonus:-

Exclusive bonus:No

| Full terms apply.

Properties

Minimum deposit:£10

Requires registration:Yes

Live casino:No

VIP program:Yes

Live chat:Yes

Sports betting:Yes

General information

Casino name:Hopa

Launched:01/2005

Licence:United Kingdom

Platform:Aspire Global

Currency:£

Language:English, Finnish

User ratings (0)

Appearance & usability:

Bonuses:

Games:

Mobile:

Customer support:

Banking:

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard Zimpler PayPal
Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal
NetEnt Play'n GO IGT NeoGames Red Tiger
NetEnt Play'n GO IGT NeoGames Red Tiger

Hopa.com Casino (UK) is a thrilling mobile-first gaming experience, offering leading games by soft of the world’s leading software game developers, including the likes of NetEnt and Microgaming.

With the aim of offering players a first-class experience, we have also conjured a dedicated Rewards Program and exclusive VIP Club to reward players for their loyalty.

Our snazzy interface boasts thrilling games and a generous welcome bonus offer that is out of this world. We have kept the interface simple, so you can browse from one section to another with ease.

When it comes to safety and security, we have taken our players’ concerns seriously. We have adopted the latest SSL encryption technology to keep both personal and financial information protected.

Most importantly, we are licensed and regulated by he UK Gambling Commission and the Malta Gaming Authority. We are regularly tested for safety and fairness. You can rest assured that we tick all the right boxes and you can sign up with confidence.

Avatar

Casino tester's comment: Adam Dickinson

Hopa Casino is decked out with some great gaming content but it requires some UX experts to tidy up this organised mess. The congested website struggled with user experience issues, topped off with some questionable speeds.

When I arrived on the homepage I didn’t know where to look, there was just so much going on. There is a lot of text all over the page, banner animations, winners feed and a cluster of game tiles cramped in. The site wasn’t the cleanest or most attractive by a long shot. It was easy enough to navigate around with a clear top menu and some game categories.

I experienced some slow load times while I was using a Safari browser. I decided the best thing to do was to move over to the Chrome browser which did improve the site’s performance speed.

A two-step sign up form made it easy-peasy to register, although the signup form wasn’t the most customer-friendly and could do with a nice refresh. Once I finished the registration, I was stuck on a load screen for a short while before I had the option to opt into the welcome offer.

Hopa Casino is a fully-fledged casino operator that’s packed with great content and features but let down by slow speeds, a cluttered appearance and some UX hitches.

Overall rating:

3

Hopa bonus

If you are itching to get started, sign up for a Hopa.com Casino account to claim the following:

If you are ready to claim a welcome package worth £500 + 100 free spins, follow the below steps:

Avatar

Casino tester's comment: Adam Dickinson

Hopa presents their welcome offer as a £500 bonus plus 100 spins. However, this is spread across multiple deposits and the first deposit is a 50% bonus and not the industry-standard 100%. Your first deposit will get a 50% bonus up to £50 and 20 spins on Starburst. Any winnings from the bonus are subject to 35x wagering requirements with any bonus money voided after 21 days.

I decided against this offer as it was only 50%, it would have been more enticing to double my deposit, which is the industry standard for a first-time deposit offer. Had I claimed the bonus on the £40 deposit I would have got £20 back in bonus funds and would have to play through £2,100 before the bonus money would turn into withdrawable cash.

The promotions page only featured offers for their sportsbook players and nothing for the casino enthusiast. I was pretty disappointed with Hopa’s promotional offering, there was nothing to excite me and keep me coming back for more.

First deposit bonus code

You don't need a bonus code to claim Hopa's first deposit bonus.

Significant terms and conditions

Full terms and bonus terms apply.

Extra and no deposit spins

In addition to your £500 welcome package, you are also eligible for 100 spins. Your free spins are awarded as follows:

Unused spins expire within 24 hours of being issues. Winnings generated from the spins are converted into bonus money, subject to a 35x wagering requirement.

VIP / Special promotions

From the moment you sign up and start playing with real money, you’ll earn yourself reward points, which can be converted into free bonus cash.

As you move up the VIP ladder, you can expect the following perks and rewards:

Hopa slots and games

We have partnered with leading software providers to bring you over 400 casino games under one roof. You can find games by NetEnt, Microgaming, Evolution Gaming, NeoGames, Blueprint Gaming and NextGen Gaming amongst many others.

With over 400 titles, you can find a variety of games and themes, including video slots, classic titles, tables games, scratch cards, video poker and keno.

Amongst some of the most popular titles, there is Starburst, Gonzo’s Quest, Wildhound Derby, Dawn of Egypt, Dice Dice Dice and Rio Stars.

For players who prefer the challenge of software-based table games, there is Blackjack, Roulette and Jacks or Better.

We also are home to a huge range of scratch cards, video poker and keno games.

Avatar

Casino tester's comment: Adam Dickinson

I was overwhelmed by the number of games in view on this site. I was seeing seven games on one row with endless rows of games insight.

The menu filters the games down by ‘New’, ‘Slots’, ‘Classic’, ‘Table Games’, ‘Keno’ and ‘All Games’. You can also search by game title or provider in the search field. The live casino lobby and scratch cards have a separate section on the site’s main menu.

To try out a game I took it back to the old school and opened the cult classic Thunderstruck II for a spin. The game had some displays of lag but it was bearable. I picked out a more recent game with sharper graphics and more intuitive gameplay in NetEnt’s Gorilla Kingdom. The lag was a little more noticeable so I jumped to Rainbow Riches where the lag increased. The reels spun for longer than usual and made play uneasy.

I moved over to the Chrome browser where the speed picked up. The live casino lobby offered a heap of live dealer tables from Evolution Gaming. The search filters included ‘Blackjack’, ‘Roulette’ and ‘Baccarat’ but nothing to filter down to the likes of Dream Catcher, Football Studio and other games not played on a table. I played a few £1 bets on the wheel and still had no wins to report on. The performance of the game was pretty decent, no major loading issues compared to the Safari browser.

Hopa has a brilliant selection of games from the industry’s top providers. The site speed can be improved but it still delivers respectable performance. I would recommend using your Google Chrome browser for this casino site (and any other) as it just handles better than Safari.

Desktop game information

Total number of desktop games: 104
Total number of desktop slots: 97
Total number of desktop table games: 5
Total number of desktop jackpot games: 1

Desktop game providers

NetEnt Play'n GO IGT NeoGames Red Tiger

Hopa on mobile

Since we are a new UK casino, we have done all the checks to tick all the right boxes in delivering a top-notch mobile gaming experience. As a result, there are no mobile casino apps to download.

You simply need to input the address into your web browser to pick up where you left off. Regardless of the operating system, you can enjoy numerous mobile casino games directly on your Android, Apple, Windows or Blackberry devices.

You can sign up for an account, claim various promotions, make deposits and withdrawals and chat with customer support if you need to.

Avatar

Casino tester's comment: Adam Dickinson

The fully optimised mobile version of this online casino was more user-friendly. The top menu features 'casino', 'live casino', 'sport' and 'virtual sport'. The casino games menu is easy to navigate but a little squished together. However, it’s very much tolerable so not a total gutter ball.

The games are far more organised on mobile. Swiping through the games library was to my liking. I picked out Book of Dead and found the gameplay to be superior, no lag and untroubled play with every spin. Hopa has a dedicated mobile app available on iOS and Android devices. However, I found the app to be a tad slower than the mobile site, this was also reflected in the app reviews.

Mobile game information

Total number of mobile games: 104
Total number of mobile slots: 97
Total number of mobile table games: 5
Total number of mobile jackpot games: 1

Mobile game providers

NetEnt Play'n GO IGT NeoGames Red Tiger

Live casino games

We don't currently offer live dealer games.

Live game information

Total number of live casino games: 0

Live game suppliers

Safe gambling – is Hopa casino safe?

We are dutybound to protecting our players. While many players gamble responsibly, others might develop a gambling problem.

It is for this very reason that we have created the below options and tools that promote responsible gambling for our players:

If you or a family member require professional support and assistance, we strongly recommend getting in touch with organisations, such as Gamblers Anonymous and Gambling Therapy Helpline.

Support

Our casino site is relatively straightforward. We have created comprehensive Help and FAQ pages that cover a range of topics. If you still require assistance, our Hopa support team is available 7 days a week between 6 a.m. and 11 p.m. as follows:

Avatar

Casino tester's comment: Adam Dickinson

You can access the live chat feature through the icon in the top right corner of each page. Selecting ‘contact us’ also brings up two links, one for live chat and one for email. The support operation hours are between 8 am and midnight, every day of the week. These hours are pretty decent, covering peak playing times. The live chat button opened up the chatbox and some FAQ categories. These categories make it easy to nail down your issue by taking out the effort to find the answer to a query. The chat starts with ‘Please type in your query below and a support representative will be with you shortly.’ There was no indication of how long it would be before a support agent was available. I waited three minutes before someone jumped on and responded. I would have felt more at ease if there was a countdown timer or a queue position visible.

I was impressed with the support representative’s politeness and efficiency in solving my issue. After each chat, you can provide feedback on the service. This shows that Hopa is dedicated to providing excellent support efforts.

Site languages

English, Finnish, Swedish, German, Spanish, Norwegian

Email support languages

English, Finnish, Swedish, German, Spanish, Italian, Danish, Hungarian, Norwegian, Portuguese, Maltese

Live support languages

English, Finnish, Swedish, German, Spanish, Italian, Danish, Hungarian, Norwegian, Portuguese, Maltese

Phone support languages

English, Finnish, Swedish, German, Spanish, Italian, Danish, Hungarian, Norwegian, Portuguese, Maltese

KYC & Documents

We are required by law to verify the age and identity of our players.

We would therefore require documentation prior to a withdrawal request. This is an industry standard and you’ll only be asked to supply these documents once.

Whenever we are unable to verify this information automatically, you’ll be asked to supply the below documents:

Avatar

Casino tester's comment: Adam Dickinson

The document upload area is found within the account section. Hopa’s verification process is simple, you just upload your ID documents to the file uploader and that’s it. However, there is no clear guidance on what documents are required. I uploaded my passport but I wasn’t sure if I needed to provide proof of address too. I asked support who confirmed that proof of address was needed but also stated that a front and back copy of the card I used to deposit was required before I could withdraw. This is only required for the first withdrawal but it had me wondering at what point would this have been mentioned if I didn’t query it with support.

This process could have been made easier if this information was stated on the file uploaded page, instead of me having to wait for a support agent.

Banking

We accept a range of payment methods for both deposits and requesting withdrawals. You can use one of the following to start playing at Hopa Casino:

Avatar

Casino tester's comment: Adam Dickinson

Once I hit the deposit button I only needed to fill in the basic bank details and complete my deposit. Hopa offers PayPal, Skrill, Paysafecard and debit card as payment options. I made a £40 deposit using my Visa debit card but I was charged £41 which included a deposit fee. I always sigh when I have to pay fees for making a deposit, it just hurts me.

Hopa has a dedicated ‘cash out’ section within the menu. I tried to withdraw the remaining £19.60 in my account but it would only allow me to withdraw £19. It automatically rounded up the withdrawal to the pound. I don’t know why I couldn’t withdraw my full balance, it certainly had nothing to do with technical limitations. I proceeded to withdraw my £19 and had no choice but to use the remaining £0.60 left in my account on a couple of spins.

I received an email the next day to inform me that my withdrawal was being processed. It took an additional five working days for the money to arrive in my account. Overall, the timing was acceptable but with the fees on top, I would have expected a quicker process.

Depositing methods

Mastercard Visa Wire transfer Online bank transfer Skrill NETELLER Trustly Paysafecard Zimpler PayPal

Withdrawal methods

Mastercard Visa Wire transfer Skrill NETELLER Trustly PayPal

Withdrawal times

Mastercard 1-8 working days, Visa 1-8 working days, Wire transfer 1-8 working days, Skrill 1-8 working days, NETELLER 1-8 working days, Trustly 1-8 working days, PayPal 1-8 working days


Casino tester's profile

Avatar

Adam Dickinson

Adam Dickinson

Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.

Latest reviews:
Casino Hopa cover

First deposit bonus:100%/£50 + 20 FS

Bonus code:-

No deposit bonus:-

Wagering:35x (B)

Licence:United Kingdom, Malta

Number of desktop games:104

User rating: -
Tester rating: 3
Play here » | Full terms apply.

User reviews

Avatar
or create an account to submit your review of this casino to Bojoko.

Say "yes" to the cookies. Learn more in our privacy policy.