Jaak Casino Review (UK)

There's a good selection of games at Jaak. Live casino games are missing and this is mostly a slot casino. There are some of the biggest studios with NetEnt, Play'n GO and Pragmatic Play available amongst others.

There are only a few categories in case you don't know what game you fancy playing. Fortunately, you can search games by either via the name of the game or provider. I wish the results were better displayed but I didn't have much hope for

Since there was a Pariplay tournament on, I started with Wolf Riches. I kept on losing a bit and winning a bit but nothing interesting was actually happening, so I tried my hand at Play'n GO's Agent Destiny. Here I lost most of the money I had made on Wolf Riches, so I went searching for something else with the tail between my legs.

A few progressive jackpot slot games are also available, including Jackpot Jester and Divine Fortune. For players who prefer classic slot games, there are plenty of three-reel traditional options available.

game information

• Games: 1100
• Slots: 1080
• Table games: 5
• Jackpot games: 10
• Crash games: 0

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

There are no live dealer games available at Jaak Casino.

Live game information

• Total number of live casino games: 0

^{The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.}

The casino is as bad on mobile as it is on desktop. I half expected it to behave slightly better when I accessed it via the Chrome browser on an iOS device. I was wrong. At first, I thought it was my connection, but Jaak was slow on both WiFi and 4G.

Its design leaves much to be desired. Pages take ages to load and there is no way to see how much money you have left in your account when in the lobby. At least games do load up quickly (small mercies). I was able to have a good game of Reactoonz 2 before the game swallowed most of my funds and I had to stop.

If you are looking for the best mobile casinos, it's better to look elsewhere. You can discover the top mobile-first casinos on our pay by mobile casino page. These casinos complete the mobile experience by accepting mobile bill deposits.

You can make deposits and request withdrawals in a safe and secure manner at Jaak Casino. Jaak Casino has multiple transfer methods available for their international customers. Some methods are only available in certain regions.

You will find the usual depositing suspects at Jaak Casino. Depositing is relatively stress-free, and I managed to deposit £40 using my Mastercard Debit Card within just a few seconds. Unfortunately, there is a cheeky 2.5% deposit fee associated with a card deposit. Cheeky is being nice, as these days I don't expect casinos to charge £1 to process a debit card deposit.

After my deposit, I went back to the lobby and noticed my balance was at £0. However, at the same time, I also received a deposit receipt. I was trying to refresh but the website wasn't responding. This is not the first time this happened to me with Aspire Casinos. Rather than chewing the keyboard with frustration, I decided to return to the casino later and closed my laptop. When I returned later, I noticed I still couldn't see my money. Turns out it is a serious design flaw on the desktop (this happened when using both Chrome and Safari on Mac). To be able to see your money, you will need to highlight the area where it is.

Cashing out is easy once you have found the invisible drop-down menu (located just near your account icon). Simply click on cashout and you will be taken to the withdrawing page. There is a minimum withdrawal of £10 and, surprise surprise, another withdrawal fee. Yes, that's another £1 for a £21 withdrawal.

The average withdrawal time at Jaak Casino is 3-5 working days for card payouts, and 0-2 days for e-Wallets and Trustly.

It took around 24 hours to process my withdrawal, and the money eventually made its way to my bank account after 2 days.

Estimated withdrawal time by method:

• Mastercard: 3-5 working days
• Visa: 3-5 working days
• Trustly: 0-2 working days
• PayPal: 0-2 working days
• MuchBetter: 0-2 working days
• AstroPay: 1-3 working days

Jaak Casino is committed to supplying its players with due care and attention. If you have any questions or queries, you can reach the customer support via live chat and email.

Opening the Live Chat window will also give the option to look through their FAQs. This comes complete with a search option which makes looking for answers a lot easier.

Generally speaking, I was impressed by the quality of the customer service on Jaak. It's not the best in the world, but it is adequate and you will get the answers you need.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

To sign up to Jaak simply click on ‘Join' found in the top right corner. The process is simple with its small steps where you are asked the usual personal information. As soon as this is done, a popup will let you know that confirmation was sent to your email. Here you can also set any reality checks or deposit limits.

Within the email, there is information about an account and a link to verify your email address. After verifying this, I was able to start exploring what this casino has to offer. As for cashing out, I didn't need to send in any documents to process my withdrawal.

However, as a UK-licensed casino and operator, Jaak Casino must confirm the age and identity of all their players eventually.

Jaak Casino always tries to do this automatically and with the least amount of intrusion players. If they are unable to verify these details automatically, you will be asked to supply the below documentation:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Jaak Casino is a safe casino that provides players with a safe and fun online gaming environment.

If you feel that you are losing control over your gambling, you might want to avail yourself of the below tools:

• Daily, Weekly and Monthly Limits
• Time-Out
• Reality Check
• Self-Exclusion

If you require professional support and assistance with problem gambling, it is worth searching for local organisations in your area. You can also reach out to GamCare and Gamblers Anonymous.

Jaak Casino sister sites include Spin Rio Casino, Plaza Royal Casino, Magic Red Casino, and Luckland Casino, among many other brands. Jaak Casino is part of the Aspire Global network, and has over 20 sister sites. You can see all of them on our Aspire Global casinos page.

Here is a brief look at the mentioned Jaak Casino sister sites:

• Spin Rio Casino: Spin Rio is a colourful Brazil-themed casino that has thousands of games for UK players. There are no payment fees, although the brand shares similar banking methods as Jaak Casino. You can grab a 100% bonus when you sign up at Spin Rio.
• Plaza Royal Casino: Plaza Royal Casino is a simple, but elegant online casino brand. It impresses with its design, comprehensive welcome package, and game variety. There's a three-part welcome offer available here.
• Magic Red Casino: Magic Red is a streamlined casino site that focuses on slots and mobile gameplay. The site is really easy-to-use, and suits newcomers perfectly. It has similar design faults as Jaak Casino, with no proper categorisation for games.
• Luckland Casino: LuckLand Casino is the more broad sister site of Jaak Casino, with slots, live casino, and sportsbook all under one roof. This robust casino offers new players a 100% deposit bonus up to £50.

Jaak Casino is owned by Tau Marketing Services and operated by Aspire Global Communications Limited.

Jaak Casino is legit, holding licenses from the UK Gambling Commission and the Malta Gaming Authority.