- Lots of games
- Works well on mobile
- Simple verification process
- Transfer fees
Jackie Jackpot (UK) is a brand new online casino with a high reputation rating. You can expect a pleasant online gambling experience, powered by some of the industry’s top casino games.
Jackie Jackpot has brought together all the best software providers to bring you a variety of modern video slots, classic fruit machines, table games and live dealer games.
Jackie Jackpot has injected a fun vibe into their website and kept the concept relatively simple so players can find their way around the site with ease.
But that’s not all. Jackie Jackpot wants to treat their players for loyalty, so Jackie Jackpot has built up an Exclusive Club where players can feast on perks and rewards. Of course, there are still plenty of promotions for you to take advantage on.
When it comes to safety and security, Jackie Jackpot has done its utmost in protecting their players’ interests. Jackie Jackpot has adopted the latest SSL encryption technology and only work with leading payment providers, which are able to process payments safely.
As a trustworthy casino, Jackie Jackpot is also licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority.
You can sign up confident that your information will not be compromised.
There’s something fun and inviting about the Jackie Jackpot casino, with this Aspire Global brand boasting a bright and eye-catching design.
I’m also a fan of the site’s simple and intuitive layout, as it’s easy to navigate between your account page and different game verticals whether you’re playing on a desktop or mobile device.
The site’s games’ library and customer service also impressed overall, with the latter available for 16 hours each day and boasting a comprehensive FAQ page.
However, it was disappointing to pay a 2.5% transaction fee when crediting my account with a Visa debit card, while there was also genuine confusion about the wagering requirements that were applied to my account.
From the get-go, you will start reaping the rewards of being a Jackie Jackpot players. Sign up today, to claim the following:
- 25 no wagering bonus spins
To claim the offer, you would need to follow our simple registration process as follows:
- Register for a Jackie Jackpot Casino account
- Deposit min £10 using the Promo Code BIG25
- 25 spins on Big Bass Bonanza will be credited to your account
When you click through to the Jackie Jackpot casino, you can register for a brand new account and access a welcome bonus that takes the form of a 25 no-wagering bonus spins, which is absolutely worth your time.
Your journey begins when you register for an account, at which point you’ll be prompted to enter the promo code ‘BIG25’ in addition to your personal details.
This ensures that you’re initially eligible to receive the bonus before you verify your new account by email and move to claim the welcome offer for real.
To complete this process, you’ll need to click through the ‘Deposit’ icon in the top right-hand corner of the homepage. You’ll then be taken to a new screen and prompted to select your preferred deposit method, before choosing how much you want to add to your account.
To qualify for the welcome offer, you’ll have to deposit a minimum of £10. However, you should note that all Visa debit deposits are subject to a pesky 2.5% transaction fee, which is added to your initial deposit when the transaction is processed.
In my case, my £25 first deposit incurred a fee of £0.63, and while this may not seem like a lot, it’s frustrating to be charged simply for crediting your account.
The offer is also subject to no wagering requirements, which was nice, but not the norm. Usually Jackie Jackpot's bonuses have a requirement of 35x the total value of the bonus amount, which is good news as those don’t factor in your initial deposit amount.
First deposit bonus code
Jackie Jackpot's first deposit bonus code is BIG25.
Significant terms and conditions
- New UK players only, 18+.
- Bonus spins have no wagering requirements.
- A minimum deposit of £10 applies.
- Offer is only valid for 24 hours.
- Please gamble responsibly.
and bonus terms apply.
Extra and no deposit spins
In addition to your £50 welcome bonus, you are also entitled to 30 bonus spins on online slot Twisted Sister.
All spins must be used within 1 day from when the offer is granted. Unused spins will be removed from the account.
All wins generated from the bonus spins are converted into bonus funds. Bonus funds are subject to a 35x wagering requirement.
VIP / Special promotions
From the moment you start playing with real money, you join the Jackie Jackpot Exclusive VIP Club. There are, in total, 7 tiers to the program.
When you sign up, you start off as New, before climbing your way to Bronze.
As you move between tiers, you can expect fast withdrawals, higher deposit limits, birthday and anniversary bonuses, personalized offers and much more.
Jackie Jackpot has done its very best to bring together the best online slots to be played at the casino. You can also find the best software providers here, including the likes of NetEnt, NextGen, Microgaming and Amaya.
With hundreds of casino games in various shapes and forms, there is more than enough here to keep you entertained.
Amongst some player favourites, there is Gonzo’s Quest, Twin Spin, Bonanza, Robin Hood, Ocean’s Treasure and Dawn of Egypt.
Jackie Jackpot hasn’t forgotten about table game fans either. You can enjoy a myriad of Blackjack and Roulette variants to suit every type of bankroll.
Remember, you can try all of these games for free before playing with real money. This gives you plenty of time to learn the ropes to the game and to discover the many features on offer.
Jackie Jackpot is home to one of the fastest-growing games’ libraries on the market, as it continues to add new and exciting titles across a wide range of verticals every single day.
You can access these games easily through your desktop device too, with the casino and live casino verticals listed conveniently in the top left-hand corner of the homepage.
When you click through these pages, you’ll also see further search criteria listed just above the fold on a horizontal menu, while there’s a handy search box on the right-hand side of the screen that allows you to browse specific titles and developers.
In terms of load times, slots such as Book of Dead and the aforementioned Starburst take between 10 and 15 seconds to open on average, which is fairly typical for desktop gaming.
However, I did have to adjust the zoom setting on my browser when playing Starburst, from 100% to 75%. This enabled me to see the reel grid and the controls in full and made for a far more immersive and enjoyable gambling experience.
When it comes to Jackie Jackpot’s live casino, this is also home to one of the biggest selections of real-time games that I’ve seen online. In fact, there are 119 live games available on the site, including personal favourites such as Lightning Roulette, Casino Hold ‘em and French Roulette Gold.
On average, these live games load in around 15 seconds, while I’m usually able to play for extended periods without any lags or unwanted buffering.
The only slight drawback is the relative lack of jackpot games and slots, with just 12 currently available to players online. While this number includes hits such as Imperian Riches and Leprechaun Goes to Hell, it lacks the depth and diversity of other verticals on the site.
Desktop game information
Desktop game providers
Jackie Jackpot was created with a mobile-first approach without requiring any mobile casino app downloads.
Jackie Jackpot has tested their website rigorously, and it adapts to smaller screens, including mobile devices and smartphones.
You can access hundreds of mobile casino games at the click of a button. You won’t have to compromise on quality and experience, as you still have access to numerous features, including signing up, making deposits and withdrawals and much more.
At present, Jackie Jackpot doesn’t have any native apps available through iOS or Android. However, the brand does offer a responsive mobile casino that can be easily accessed through your smartphone or tablet browser, whether you use Safari (iOS) or Google Chrome (Android).
When you log into the mobile site, you’ll also see a design and layout that’s very similar to the desktop version, although in this instance the live casino vertical is listed on a horizontal menu that runs just above the fold on the homepage.
This made it easy to transition between different devices and find my favourite games, while most slots and live casino titles took between 10 and 15 seconds to open on average.
However, navigating the mobile site was occasionally a little cumbersome, even though you can access games (and the homepage itself) in portrait or landscape mode. This is because it sometimes took several attempts on iOS to start loading games, while you can’t use the browser’s back button to move between your chosen title and the homepage.
Mobile game information
Mobile game providers
Live Casino fans can now enjoy numerous live dealer games, straight from their desktop or mobile devices.
Brought to you, by Evolution Gaming, you now have access to numerous live dealer games, including Live Blackjack, Live Roulette, Live Baccarat, Dream Catcher, Lightning Roulette and many more.
Unlike software-based games, these rooms are fronted by professional dealers and croupiers. Even better, you can chat with the dealer or other players in the chat room.
Live game information
Total number of live casino games: 120
Live game suppliers
Jackie Jackpot takes responsible gambling very seriously and they are committed in providing a responsible gaming service for all players.
Gambling should be a positive experience. If it stops being fun and you feel like you have a gambling problem, you can avail yourself of the below options and tools:
- Deposit Limits
- Time Out Period
- Reality Check
It's also recommended to get in touch with organisations that offer proper support and assistance to persons with problem gambling.
Organisations such as Gamblers Anonymous and Gambling Therapy Helpline are able to provide you with positive support.
Jackie Jackpot believes in C.A.R.E. – Customers Are Really Everything. Jackie Jackpot has a dedicated customer support team readily available to answer any questions or queries. You can get in touch via one of the following methods:
- Live Chat
- Phone: 0203 3189367
Jackie Jackpot offers customer support through a couple of key channels, with the team currently available between the hours of 07:00 and 23:00 GMT.
The best and most convenient support channel is the live chat feature, which can be accessed either through the ‘headphones’ icon in the top right-hand corner of the homepage or the ‘Contact Us’ tab towards the bottom of the screen.
Once you’ve clicked through this, you can initiate a conversation by selecting the customer support option, at which point the site will advise you of an estimated wait time.
In my case, I wanted to raise the aforementioned query about my wagering requirements and was advised that an agent would respond in under four minutes. In fact, someone replied in less than a minute, while they were very polite and were ultimately able to resolve the query in a little under 15 minutes overall.
If you do have to wait a little longer to be connected to an agent, the site also has a handy notification tool that allows you to go about your business and will let you know when someone has replied to your message.
When you initially click through the headphones icon, you’ll also see a small snippet from the site’s FAQ section.
This allows you to browse generic categories such as bonuses, deposits and privacy, and selecting one of these will prompt you to type in your query and browse the most relevant answers.
The full FAQ section can be accessed underneath the ‘Getting Started’ header at the bottom of the homepage, and overall I was impressed with the range of topics covered and the depth of information provided by Jackie Jackpot.
If you need to contact the team out of hours and the FAQ can’t resolve your issue, you can also head to the contact us page and click the ‘email us’ option.
This will raise an online contact form, through which you can enter your query topic and type your precise question before submitting for review. While you won’t be sent a notification to confirm that your message has been received, my query about available deposit options was responded to directly in a little under seven hours.
This is a little longer than we’d like, of course, but this may only become a significant issue if you have an urgent query that occurs outside of the extended customer support hours.
English, Finnish, German, Norwegian
Email support languages
English, Finnish, German, Norwegian
Live support languages
Phone support languages
In compliance with their license obligations, Jackie Jackpot must verify the age and identity of their players.
Whenever Jackie Jackpot is unable to verify information automatically, you’ll be asked to send in the following:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
The registration process at Jackie Jackpot is impressively quick and efficient, as your personal information (such as your email, address and date of birth) can be entered seamlessly across just two screens.
As we’ve already touched on, you should also enter the BURST50 promo code to secure the welcome offer during this process, while you can also confirm your preferred currency at this time.
So long as you enter your information accurately and are registered on the electoral roll at the address you provided, the site should be able to verify your identity automatically. In this instance, you’ll receive a confirmation to your listed email address, while this will also prompt you to claim your welcome bonus and get started!
This happened in my case, but if there are issues verifying your identity, you’ll be asked to upload proof of ID to your account before you can make your first deposit.
Fortunately, this process is simple enough, as you simply need to click through your account page while logged in before selecting the ‘Document Upload’ option.
Here, you can add new documents and upload them directly to your account for review, and in most cases, you’ll need to provide a photograph of your passport or driver’s license, proof of address (dated within the last three months) and an image of your preferred deposit method.
What’s more, you can upload these documents to your account at any time, providing you peace of mind and avoiding any potential (if unlikely) delays when making withdrawals in the future.
Jackie Jackpot only works with leading payment providers, for your safety and security. You can make deposits using one of the below methods:
- Debit Cards
- Prepaid Vouchers
The range of available deposit options at Jackie Jackpot varies from region to another, which in my case meant that methods such as Neteller and Trustly weren’t available.
However, I still had access to five viable payment methods, including my preferred options of Visa debit card and PayPal. Additionally, I was able to deposit using Skrill and Skrill 1-tap, along with the convenient and prepaid Paysafecard option.
I completed my first qualifying deposit of £25 using a registered Visa Debit card, with the funds landing in my account and triggering the welcome bonus immediately.
Of course, there’s a major issue here in terms of the 2.5% fee charged to complete a deposit by Visa debit card, which is one of the most popular transaction methods around.
When it comes to withdrawals, your options are restricted by existing anti-money laundering laws, which dictate that you can only remove funds from your account through a method that has been previously used to process a deposit.
In my case, I made my first withdrawal of £20 to my Visa debit card, receiving an automated email to my account to confirm this almost immediately.
In total, the request took a little over 24 hours to process internally, while it was around 36 hours in total before the funds landed in my bank account. This is a relatively competitive time-frame, while I like the fact that you can check on the status of your withdrawal through the transactions tab on your account page.
You can also withdraw as little as £10 at a time with Jackie Jackpot, so you can be rest assured that your funds remain relatively accessible at all times.
Mastercard 6-7 working days, Visa 6-7 working days, Wire transfer 6-7 working days, Online bank transfer 6-7 hours, Skrill 2-3 working days, NETELLER 2-3 working days, Trustly 2-3 working days, PayPal 2-3 working days
I've been playing at and reviewing casinos for years, while I have extensive knowledge of the iGaming market in the UK. I particularly enjoy slots, table games and live casino gameplay, and have played at most of the UK's licensed casinos.