LuckyPokerBet Casino review (UK)

New players are greeted with a sweet welcome bonus. When you sign up and start making deposit, you are in for the following bonus offer:

• 1. deposit: 100% bonus up to £100 + 100 bonus spins on Book of Dead

The minimum deposit is £20.

This is a very standard bonus offer for a UK online casino. It is not a bad deal, but nothing that stands out.

It does come with some issues when we look at the bonus terms. The wagering requirement is 50x for the bonus and anything you win from the bonus spins. In comparison, this the industry standard is 35.

And if that was not enough, both the bonus money and the spins have a maximum withdrawal limit. For the bonus, it's 3x the initial bonus amount taken and for the spins, it's £20. Yeah, that does put a damper on things.

The bonus can be forfeited at any point, so if you don't want to keep wagering it, you can just withdraw your real money wins and the bonus is removed. This is always a plus and makes taking the bonus much easier.

All in all, this is a somewhat lacklustre bonus offer. There is enough bonus to go around, but it's bogged down by the terms and percentages.

Significant terms of the bonus 

• New UK players only, 18+.
• A minimum deposit: £20.
• Bonus is subject to a 50x wagering requirement.
• Bonus expires in 30 days.
• Bonus spins expire in 7 days.
• Max. withdrawal from deposit bonus: 3x the initial bonus.
• Max. withdrawal from bonus spins: £20.

Please gamble responsibly.

The games section of LuckyPokerBet casino is a wonderous thing in more ways than one. This is how a game library should be made.

First, the design is good, the game icons and clean, you can favourite them and you can even quickly see the game provider who made it. There are even good amount of categories on the top to make choosing easier.

Then as for the games themselves, the selection is simply good. There are plenty of big providers, including NetEnt, Play'n GO and Microgaming, alongside smaller and more unique studios to round things out. I like how you can find those evergreen classics and move right on to a quirky new hit from some lesser known game studio.

The games page also has a search function that can search by both the name and the developer. At this moment the game library is just right for these categories and filters, but if they keep growing it, I would like to see some feature filters in there as well.

In short, this is pretty much a perfect experience. They have slots, table games, live casino, scratchers and jackpots, and have given the players the tools to easily browse them. LuckyPokerBet got things right from the getgo.

Desktop game information 

• Games: 1800
• Slots: 1500
• Table games: 40
• Jackpot games: 75

If you want quality games, then LuckyPokerBet casino has got you covered. They have tables from none other than Evolution and Playtech. Especially Evolution is commonly known as the best live casino developer in the world.

The initial live casino selection doesn't really look all that enticing. Only a couple dozen tables, though they are very different and varied. Roulette, craps, blackjack, baccarat and game shows are all there.

What I did like about the live section is the quality. Sure, this is not a super-stocked library, but it's good enough for most people. If you just want to get a few rounds in at a table and don't really care about all the different versions of a game, then this is just right for you.

LuckyPokerBet live casino is best for mobile players, who don't want to browse through a massive amount of tables. Just open the list, pick a game and start playing.

Live game information 

• Total number of live casino games: 24

LuckyPokerBet runs on all modern mobile devices perfectly. The casino is easy to use and works perfectly on phones and tablets.

The casino has been designed mobile first. It is clear how all menus are made so that they are easy to use on a touch screen menu with your finger. Here, it's close to being a bit annoying for desktop users, as some sliding menus are not clear enough that they can be slid. A mobile user would instinctively know to swipe them, but a desktop user might not.

The games loaded up quickly and the exprerience was smooth. I found myself playing more on my phone rather than on desktop.

When it comes to making deposits and withdrawing your funds, LuckyPokerBet has both pros and cons. There are good options, but some little things could be improved.

Making deposits is easy and fast. The minimum is only £10, which is a good place to be. There are several options when it comes to methods, including mobile deposits.

Withdrawing is the point where things could be tightened up a bit. The casino will process all withdrawals within 1 business day, while some methods do take a good while to actually tranfer to you.

Just like with many casinos operating on the ProgressPlay platform, LuckyPokerBet also charges you a fee for all withdrawals. The fee is 1% up to £3. This doesn't sound much if you are just looking at a single withdrawal, but it does add up. Fees on transactions is a bad practice for casinos.

Deposit methods available

Withdrawal methods at LuckyPokerBet

LuckyPokerBet Withdrawal times 

• Visa: 3-7 working days
• Mastercard: 3-7 working days
• Skrill: 0-1 working days
• NETELLER: 0-1 working days
• PayPal: 3-7 working days
• EcoPayz: 1-3 working days

The customer support is both very comprehensive and slightly confusing. LuckyPokerBet does have a great help center with a ton of answers, but some parts of the interface were not that intuitive.

When you first click the help button at the bottom corner of the screen, you are not taken to a chat window like on most casinos. Instead, you get an FAQ with a search function and a message screen that can start a conversation with an agent.

LuckyPokerBet support is available 24/7 and the live chat is the messages screen, which didn't seem obvious first. There, you are given a list of menu items that you can click to start a conversation.

As I browsed the options for a while, I started to get more comfortable with the help center, which made things more intuitive. It is difficult to give out so much information and help services, and not make it look overwhelming. Fortunately, LuckyPokerBet's support does get easier after you give it a moment.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

LuckyPokerBet requires that all players need to verify their casino accounts. This is part of the KYC process and a requirement of the UK gambling license.

To verify your account, you will need to upload the following:

• Proof of identity - Identity card, passport, driving license or citizen card
• Proof of address - Utility bill or a bank statement
• Proof of payment - Picture of the card used, screenshot of your eWallet profile page or photo of a phone bill

You can upload all the required documents as soon as you start playing. In the Cashier menu, you can find the Verify ID tab, which has all the document types that you need to upload to completely verify your account. Uploading the files is a piece of cake on LuckyPokerBet.

Usually, the files are processed fairly quickly, but it is possible for this to take a day or two. So, we often advice that you verify your account immediately so you don't have to wait when you want to withdraw.

LuckyPokerBet is a strong advocate of safe and responsible gambling. The casino is licensed by the United Kingdom Gambling Commission, which is always a great start when looking at the trustworthiness of a casino for UK players. To get this license, you need to have your ducks in order.

Players' personal information and transactions are well-protected, and data security is strong. But safe gambling is also about creating a responsible casino, and that is where LuckyPokerBet has succeeded.

In your account settings, you can find the Play Responsibly tab. There, you can set yourself responsible gambling limits, which is something we advice every single player set.

You can adjust:

• Deposit limits
• Wager limits
• Loss limits
• Take a time-out
• Add reality checks
• Set session expiration
• Self-exclude

This is more than most casinos have, which is always something I like to see. Everyone knows that gambling can be harmful, and I applaud when casinos go all out on helping players.