London Jackpots casino review (UK)

London Jackpots welcomes all new players with a hefty bonus package. You get to start with a no-deposit bonus, which is then followed by a surprising first deposit bonus.

You get to start with:

• 10 free spins without a deposit on Aztec Gems

These spins are yours if you just sign up and add a valid debit card to your account. No deposit is needed, just register the card to your account.

When it comes time to make your first deposit, you get the following bonus:

• Win up to 1,000% deposit bonus up to £2,000

When you make your first deposit of at least £10, you get to spin the Mega Reel. This will show you how much bonus you will get, and it can go as high as 1,000%. With the maximum bonus deposit of £200, this means you can get up to £2,000 in bonus money.

So, is this bonus good? We can start off by looking at the fact that it is a random bonus. You might get a big bonus, or you could hit the "unlucky" space and get nothing. I don't personally like this kind of an unreliable offer, but I know some people will go head over heels for more excitement and a possibility of a big hit. How you see this is up to you, do you like a calculated perk or do you want to spin it to win it?

Next in line are the bonus terms. This is another cold shower, as the terms are strict. The bonus has a 65x wagering, which is almost double of the industry standard wagering. And if that wasn't enough, the bonus comes with a withdrawal cap of your lifetime deposits or £250, whichever is smaller.

I still would recommend people get the bonus if they are going to play here. As you may forfeit the bonus at any point, there is no real downside to it. Sure, cashing out may be difficult, but if you don't win, you at least get to explore the casino for longer.

Significant terms

• New players only, 18+.
• Minimum deposit: £10.
• £8 max win per 10 spins.
• 65x wagering requirement.
• Maximum withdrawal: lifetime deposits (up to £250).
• Maximum withdrawal for accounts that have not made a deposit: £50.

Please gamble responsibly.

Extra and no deposit spins

When you sign up, you get 10 free spins on Aztec Gems without a deposit.

To get them, you need to open a casino account and register a debit card. You don't need to deposit, just add a valid card to your account and the spins are yours.

The free spins have a 65x wagering and a £8 maximum win with a £50 maximum withdrawal.

VIP / Special promotions

On London Jackpots, you play for trophies. All players can earn them by simply playing. The casino has a list of achievements you can complete, which in turn reward you with trophies.

Get enough of them and you will earn levels and win free spins and other bonus perks.

There is no shortage of games on London Jackpots. They have already gone past 2,000 titles and the number is growing all the time. This is a big casino with plenty of interesting games to try out.

When playing on Jumpman network casinos, I had always found the library to be lacking and one-sided. That is no longer the case, and London Jackpots is good example of a well-stocked catalogue.

The game library is mostly focused on slots, which is common on online casinos. But in addition to that, you get access to table games, live games and scratchers. They have a handful of bingo rooms available for that genuine experience. All from big and popular providers, of course. In addition to all the other stuff, London Jackpots also has a proper online bingo.

I had a blast testing out the games. Everything loaded up quickly and I had no issues no matter what I tried. The only thing I would like to see improved is the game filters and search. They have so many titles now that it becomes harder and harder to just browse them all. The page is fast, no questions there, but there is just so many games there.

And I feel like I should also mention the jackpots, as that is in the name of the casino. London Jackpots does have plenty of games in their jackpot section, but they are missing the massive ones. You can easily find games with tens of thousands of pounds, but not one with millions.

Desktop game information

• Games 2400
• Slots 2200
• Table games 25
• Jackpot games 60

London Jackpots has a nice bunch of live casino games ready and waiting. Play high-quality tables from such providers as Pragmatic Play and OnAir Entertainment.

Their live casino focuses heavily on classic games, like blackjack, roulette and baccarat. There is only a few games that deviate from this, which is unfortunate. I would have liked to see more game shows, as the few Mega Wheel style games are just not enough for my liking.

As for what is available, the games on the site are good. They have good number of different variations and with plenty of bet sizes. For example, Pragmatic Play's baccarats are always been a particular favourite of mine.

A little more choice on the games and this is a world class live casino service.

Live game information

• Total number of live casino games 65

Mobile support is one of London Jackpots' strong suits. The mobile interface is clean, easy and is compatible with all modern devices.

One of the common issues with mobile casinos is that they stuff too many icons and menus on the screen all at once, but that is not an issue here. London Jackpots has struck a good balance on usability and clean design.

They have succesfully made a beginner-friendly mobile casino, which I did enjoy using. Sure, I probably would change the quick buttons in the footer menu to something more useful than Fluffy Favourites and Starburst slot. Like, maybe the game menu or something.

All in all, London Jackpots is a good option if you are looking for a casino that fits in your pocket.

When it comes to deposits and withdrawals, I have some good news and bad news. This is one of the two notable weaknesses of London Jackpots alongside the customer support.

Now, the casino does have some nice deposit options, like Pay by Mobile for example, which is great for mobile casino players. The minimum deposit is also just £10, which is a good number.

The weak point of this is the speed London Jackpots processes withdrawals and the fact that they charge a £2.50 fee for all withdrawals. The casino states that all withdrawal requests are processed within 72 hours. Not all withdrawals are this slow, but having the possibility of a wait that long is discouraging. A good casino would do this in minutes.

In the end, the there are more good than bad here, but it is important to know that withdrawals may take time. You should also opt for withdrawing more at once rather than splitting it in multiple withdrawals, as the flat fee will hit you harder.

Deposit methods at London Jackpots Casino

Withdrawal methods at London Jackpots Casino

London Jackpots withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• PayPal 1-2 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days

Customer support is an important part of a casino experience. Sure, if things go smoothly, you never need to contact them. But if you ever need help, you would be pleased to see fast and knowledgeable help available. On London Jackpots, that is not exactly the case.

Here, you only get half of that, meaning that the support staff do know what they are doing and can help you, but the service is not fast. There is no live chat or phone support available, and the email support has an up to 2 business day response time.

I tested the support and sent them a couple of emails to see how the response time is. I was getting replies back around a day, day and a half later. The quality of support was good, but I would like to see them get a live chat to speed things up.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌
  

KYC, or Know Your Customer process is a vital part of all casino gambling in the UK. London Jackpots is no exception here.

Before you can deposit, you need to verify your identity. You can do this manually by going to My Account and clicking the Upload Documents. There, you can see which documents are required and tips on how to get the best possible results.

We advice that you complete the verification as soon as possible. It can also speed up your withdrawal process, as you need to be verified at that point.

London Jackpots does mention that processing the documents can take up to 3 business days, so it is better to be early so you don't need to wait at a crucial moment.

London Jackpots casino has been licensed by the United Kingdom Gambling Commission. This is a requirement for legally providing casino games to British players.

UKGC license is also a good indication on casino's safety and security. The requirements for keeping that license are generally strict.

Having technical security features is only half of safe gambling. The other half is responsible gambling, which means having safe gambling tools and providing easy access to gambling-related help services.

London Jackpots allows you to set deposit limits, as well as taking a break or completely self-excluding. You can set them yourself, or the casino support can also help you with them.