Crazy King Casino review (UK)

When it comes to new player promotions, Crazy King Casino is there to wow people. Their welcome bonus sure looks the part.

First, you will get:

• 10 no deposit free spins on Aztec Gems

These spins are yours for just signing up and registering a valid debit card. You don't even need to make any deposits with it.

When you make your first deposit, you'll get:

• Win up to 1,000% deposit bonus up to £2,000

This is a random bonus that you win from the Mega Reel. The wheel will determine how big the bonus percentage is, and it goes as high as 1,000%. With the maximum deposit for the bonus being £200, the biggest bonus you can get is £2,000.

Let's start with the elephant in the room. This is a random bonus, which means that some will get a big booster, while others will get nothing. Yes, the wheel has an "unlucky" space with no bonus. Personally, I don't like these due to the imbalance, but I know there are people who will enjoy the additional excitement.

Then it's time to look under the hood, and I was not pleased at what I saw. The bonus comes with a wagering requirement of 65x, which is way above the industry standard, almost doubling it. And if that wasn't enough, Crazy King has a withdrawal limit that is your lifetime deposits up to £250. Not something I would call good.

So, what's the verdict? This bonus is perfect if you want to play more and get to know the casino. For that, it works just fine. Just keep your expectations in check and you'll be fine.

Significant terms

• New players only, 18+.
• Minimum deposit: £10.
• £8 max win per 10 spins.
• 65x wagering requirement.
• Maximum withdrawal: lifetime deposits (up to £250).
• Maximum withdrawal for accounts that have not made a deposit: £50.

Please gamble responsibly.

Extra and no deposit spins

Crazy King Casino has a free gift for all new players.

• 10 free spins on Aztec Gems without a deposit

To get them, all you need to do is sign up and register a valid debit card to your account. You don't need to use it to get the spins.

These spins come with a 65x wagering requirement and a £8 maximum withdrawal.

VIP / Special promotions

All players are enrolled in the Trophy programme on Crazy King Casino. You can find a list of achievements that you can complete to earn trophies.

When you get enough trophies, you rise in levels and are awarded with free spins and other bonus perks.

If there is one thing that is above all else on Crazy King Casino, it is their game library. They have already thousands of games available, and the variety is what makes it particularily good.

Yes, slots are still the main focus here, but everything around them rounds things up nicely. You have jackpots, table games, live casino, scratchers and even proper bingo rooms.

I was pleased to see just how much there is to do here on Crazy King Casino. It's not just picking the hottest new slot, but you can actually enjoy all aspects of online gambling.

The games come from some of the biggest and most well-known providers in the industry, which means you get to enjoy the popular hit games and evergreen classics.

I had no issues opening up the games and the load times were fast. The only thing I would like to see improved is the game search and filters. Those were somewhat limited to a few major categories and a name search field. They don't even have a way to search by the developer.

Desktop game information

• Games 2400
• Slots 2200
• Table games 25
• Jackpot games 60

You can enjoy some fine live casino games on Crazy King Casino. They have live tables from such studios as Pragmatic Play and OnAir Entertainment.

The table selection is focused on classic games, like blackjack, baccarat and roulette. There are a handful of game shows, but that category could use some additional titles.

This is a solid option for a live casino. It has enough variation to satisfy your average player. If you are a live aficionado, you may find it lacking is some of the quirkier games.

All in all, a good option. Nothing spectacular, but enough for most players.

Live game information

• Total number of live casino games 65

Mobile support is a strong point of Crazy King Casino. Playing on your phone or tablet is easy, as the site is highly compatible with mobile devices and adapts well to even the smallest screens.

The mobile user-interface is clean with big icons and simple menu structure. This is a beginner-friendly mobile casino that can be easily recommended to anyone.

One of the funnier aspects is the footer menu, which has quick buttons to Fluffy Favourites and Starburst slots. I always find it interesting that these games are so popular that they warrant their own buttons. I would prefer a button for the game catalogue, but that can be accessed from the menu.

Deposits and withdrawals are handled decently well on Crazy King Casino. They have enough good methods available, including Pay by Mobile, which is a great choice for players on the move. That being said, there is still room to improve here.

The minimum deposit is £10, making it easy to start. What I didn't like is that they have pre-made buttons for different deposit sums, and you can't choose anything else. The ones that are there are okay, but they do force your hand in a way.

All withdrawals are subject to a £2.50 fee. This is something I don't want to see on any casino, and does deduct from the overall score.

The other big issues that Crazy King Casino has is the speed which they process all withdrawals. They reserve up to 72 hours to process them, which is very slow compared to fast casinos that do it in minutes. Sure, not all withdrawals take that long, but this is something you need to be prepared for.

Deposit methods at Crazy King Casino

Withdrawal methods at Crazy King Casino

Crazy King Casino withdrawal times

• Mastercard 2-3 working days
• Visa 2-3 working days
• PayPal 1-2 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days

Customer support on Crazy King Casino is a bit of a mixed bag. On one hand, the service is good and the staff seem to know what they are doing. On the other, you better not be in a rush to get help around here.

Alright, so let's start with the FAQ. That gives you a decent start and answers a handful of questions. No complaints there.

Then there is the actual support. The only way to contact them is via email and the casino says they will get back to you within 2 business days. You read that right, the fastest support option may take up to two days. That is not good sign.

It's all fine and good if you have simple questions or all the time in the world to wait, but what if you have a pressing issue or time-sensitive problem? Now you are stuck waiting for an email, and what's worse, if you need to reply to that and provide more information, that's another waiting period right there.

It doesn't really matter how good your support agents are if reaching them is this difficult.

• Email support: ✅
• Live support: ❌
  
• Phone support: ❌
  

Like all licensed online casinos in the UK, Crazy King Casino needs to know who their customers are. The KYC process begins when you sign up and must be completed before you get to withdraw.

Before you make a deposit, you must provide the casino a proof of identity, which means a photo of your ID, passport or driving license. This is to prove that you are who you say you are and are old enough to gamble legally.

You are prompted to do so when you make a deposit, or you can do it manually before that in My Account menu and click the Upload Documents button. There, you can see what you need to send and what is accepted.

We always advise players to completely verify their accounts as the first thing you do in the casino. This way it is over and done straight away and doesn't cause delays later on.

Crazy King Casino reserves 3 business days to process the documents, which is enough of a reason to get it done early.

Crazy King Casino has a UKGC license and is heavily regulated for your benefit. The UK license is one of the strictest in the world, which makes the casinos that have it safe options for Brits.

Your personal information and funds are secured by modern digital encryption methods. The casino has done their due diligence in data security.

Safe gambling also means that you stay in control of your betting. Crazy King Casino has safe gambling tools available for players, which we advise you to use even just as an additional precaution.

• You can set deposit limits on your account, take a break or completely self-exclude.

Adding new restrictions can be done manually through the casino's Responsible Gaming page. You can also contact the casino support to modify your limits.